Duelbits Self Exclusion NOT Honored - page 3.

Yogee

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Quote from: UserU on June 11, 2021, 09:06:33 AM

I think the most appropriate way to solve this is to implement a self-exclusion button so there's no need to contact Support except for longer durations.

It's the fastest way but I don't know if there's a most appropriate method to deal with these gambling addicts. Delete account would also be nice but that doesn't prevent them from creating another account. Blocking IP address is also an option but there's VPN. Casinos can also block withdrawal and withhold the funds for months but they will most likely receive plenty of scam accusations.

Quote from: rhomelmabini on June 12, 2021, 04:52:23 AM

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The funny thing as well is it even take months/years for them to implement it on the user's end. That's what I say to OP that the site or other people can't help on him if he himself doesn't want to. This isn't on the side of OP but to all responsible gamblers too that may have the same issue.

Perhaps the casino needs to review and determine if the user is really a gambling addict before granting the request? You would want players to continue betting if they won big previously so you could take it back.

imstillthebest

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Quote from: Eureka_07 on June 12, 2021, 10:36:59 AM

Quote from: UserU on June 12, 2021, 05:39:36 AM

Quote from: btc78 on June 12, 2021, 05:07:33 AM

Lets assume that Duelbits banned Him from depositing and playing but how sure we are that he will not just go online in other sites , Make a deposit and play?

Though I must admit that if Duelbit only banned him then for sure this thread will not exist but also there is one thing that sure to happen , he will still play because he can't control himself.

Then Duelbits is no longer responsible if he decides to gamble elsewhere. The point of self-exclusion is to control oneself but if the willpower is weak, then whatever measures out there won't stop him.

Moreover, self-exclusion is to restrict the user from using the site again. But I believe this matter takes time to be granted and not always should be right away the time the user requested for it.
The best thing for the OP is control himself and maybe forget gambling. Do something you love to forget it.

self exclusion is important and they should make this approval instant because there's a tendency that the gambler can't wait and will gamble again .
self exclusion could work because some gamblers are faithful only in one gambling site and have reasons to not try other gambling sites .

Eureka_07

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Quote from: UserU on June 12, 2021, 05:39:36 AM

Quote from: btc78 on June 12, 2021, 05:07:33 AM

Lets assume that Duelbits banned Him from depositing and playing but how sure we are that he will not just go online in other sites , Make a deposit and play?

Though I must admit that if Duelbit only banned him then for sure this thread will not exist but also there is one thing that sure to happen , he will still play because he can't control himself.

Then Duelbits is no longer responsible if he decides to gamble elsewhere. The point of self-exclusion is to control oneself but if the willpower is weak, then whatever measures out there won't stop him.

Moreover, self-exclusion is to restrict the user from using the site again. But I believe this matter takes time to be granted and not always should be right away the time the user requested for it.
The best thing for the OP is control himself and maybe forget gambling. Do something you love to forget it.

UserU

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Quote from: btc78 on June 12, 2021, 05:07:33 AM

Lets assume that Duelbits banned Him from depositing and playing but how sure we are that he will not just go online in other sites , Make a deposit and play?

Though I must admit that if Duelbit only banned him then for sure this thread will not exist but also there is one thing that sure to happen , he will still play because he can't control himself.

Then Duelbits is no longer responsible if he decides to gamble elsewhere. The point of self-exclusion is to control oneself but if the willpower is weak, then whatever measures out there won't stop him.

wildan88

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Quote from: btc78 on June 12, 2021, 05:07:33 AM

Quote from: Taskford on June 12, 2021, 04:41:10 AM

Yeah he is the one who can help his self but its really hard to do in on your own especially if you are at the peak of being addicted on the game so its really good that Duelbits doesn't unban him since he might harm his inner cicrle due to addiction on gambling, maybe he need seek help and follow what he's girlfriend do and follow their advice so that he can get out on the darkness and next time he can control his self.

yeah it is hard but telling gambling site to be blame is also not that good way to solve the problem because how can He solve the problem if the problem is Himself?

Lets assume that Duelbits banned Him from depositing and playing but how sure we are that he will not just go online in other sites , Make a deposit and play?

Though I must admit that if Duelbit only banned him then for sure this thread will not exist but also there is one thing that sure to happen , he will still play because he can't control himself.

I think it's pretty clear that otherwise this gambler would have continued to gamble at another site. he has admitted to having a gambling addiction for a reason. You can't just get there in a few days. I understand his frustrations at the moment, he is obviously angry and disappointed with himself that he lost the money. If a gambler really wants to gamble, he always does. Nobody does anything about that, except the gambler himself. Duelbits is certainly not wrong here.

btc78

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Quote from: Taskford on June 12, 2021, 04:41:10 AM

Yeah he is the one who can help his self but its really hard to do in on your own especially if you are at the peak of being addicted on the game so its really good that Duelbits doesn't unban him since he might harm his inner cicrle due to addiction on gambling, maybe he need seek help and follow what he's girlfriend do and follow their advice so that he can get out on the darkness and next time he can control his self.

yeah it is hard but telling gambling site to be blame is also not that good way to solve the problem because how can He solve the problem if the problem is Himself?

Lets assume that Duelbits banned Him from depositing and playing but how sure we are that he will not just go online in other sites , Make a deposit and play?

Though I must admit that if Duelbit only banned him then for sure this thread will not exist but also there is one thing that sure to happen , he will still play because he can't control himself.

rhomelmabini

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Quote from: Haunebu on June 12, 2021, 04:15:39 AM

I find this self-exclusion stuff hilarious to be honest. Why should gambling sites even provide such options when it's easy to do it on your own in the first place?

If you are a gambling addict, there are far better ways to try and control your addiction instead of depending on sites themselves to help you out.

Do stores provide an option to not sell cigarettes to help a chain-smoker control his/her addiction? They don't because it's not their responsibility. Same applies to gambling sites in this aspect.

The funny thing as well is it even take months/years for them to implement it on the user's end. That's what I say to OP that the site or other people can't help on him if he himself doesn't want to. This isn't on the side of OP but to all responsible gamblers too that may have the same issue.

UserU

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Quote from: Haunebu on June 12, 2021, 04:15:39 AM

I find this self-exclusion stuff hilarious to be honest. Why should gambling sites even provide such options when it's easy to do it on your own in the first place?

If you are a gambling addict, there are far better ways to try and control your addiction instead of depending on sites themselves to help you out.

Do stores provide an option to not sell cigarettes to help a chain-smoker control his/her addiction? They don't because it's not their responsibility. Same applies to gambling sites in this aspect.

It's just part of the "Gamble Responsibly" cause.

I mean casinos can do so much, but at least they do their best to give players to option to pull the brakes, hence the self-exclusion.

Yes, we can question the point when players are likely to lose, but the responsibility shifts from the site to the player if they are unable to curb the desires.

Some players are reckless, but there are "smart" ones that will quickly freeze their accounts to avoid succumbing to another episode of addiction for the time being. I've seen players complaining about not being able to claim rewards or participate in events due to that, but at least the feature works to some extent.

The casino could always respond that the button is there for a reason, and it's not their fault if players don't utilize it and proceed to go broke in the end.

On the one I frequent on, they offer this on every profile, reachable in just two clicks. No need to contact Support and wait for them to respond.

Taskford

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Quote from: Chato1977 on June 12, 2021, 04:13:00 AM

You are a gambling addict , so even if Duelbits will banned you from their site still you will find other gambling site to gamble because it is not the site that made this complicated but because of your own desire to play.

So the best thing to do is accept the fact that you are the only one that can help you out and not gambling sites.

Yeah he is the one who can help his self but its really hard to do in on your own especially if you are at the peak of being addicted on the game so its really good that Duelbits doesn't unban him since he might harm his inner cicrle due to addiction on gambling, maybe he need seek help and follow what he's girlfriend do and follow their advice so that he can get out on the darkness and next time he can control his self.

Haunebu

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I find this self-exclusion stuff hilarious to be honest. Why should gambling sites even provide such options when it's easy to do it on your own in the first place?

If you are a gambling addict, there are far better ways to try and control your addiction instead of depending on sites themselves to help you out.

Do stores provide an option to not sell cigarettes to help a chain-smoker control his/her addiction? They don't because it's not their responsibility. Same applies to gambling sites in this aspect.

Chato1977

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You are a gambling addict , so even if Duelbits will banned you from their site still you will find other gambling site to gamble because it is not the site that made this complicated but because of your own desire to play.

So the best thing to do is accept the fact that you are the only one that can help you out and not gambling sites.

robelneo

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Quote from: yahoo62278 on June 10, 2021, 04:33:46 PM

I personally do not think it's the sites fault that you have a problem. When someone self excludes themselves the site should honor that and keep them excluded, but users will figure out a way to gamble regardless.

That's true there are hundreds of gambling site online and I don't believe that he only has one gambling site account, the problem that you need to address immediately is your being an addict, it will haunt you and ruin your personal relationship and financial status if you do not address immediately, a compulsive gambler will always find a way to gamble, cure the symptoms and gamble responsibly and you will not ned any button to exclude because for people like you it's useless.

UserU

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I think the most appropriate way to solve this is to implement a self-exclusion button so there's no need to contact Support except for longer durations.

arwin100

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They are just honoring your request when your gf sent an email to duelbits support so don't get angry at them after coming back and tell that you want to unban your account since they will do an investigation on why there's sudden changes towards on your request. Let them do theuir investigation since if they find out thaf you are good and doesn't have conflict to anything for sure they will unban your account.

Slow death

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i thought i had read all sorts of problems on the internet but this case of yours is the first i hear i mean i had heard about gambling addicts but had no idea it was such a catastrophic thing. Being practical and realistic you can't blame Duelbits and you know that, you must stop gambling, you must forget about gambling and it's not just by asking them to close your Duelbits account that the problem will be solved, you have to stay away from any game for a long time, avoid being on the internet and try to do other things in the real world that consume a lot of your time to forget about gambling. And there's another thing: look for a doctor if possible, in case you're losing someone you love because of this addiction, you have to look for a doctor urgently, and it's not ashamed to look for a doctor to treat the addiction

Quote from: nakamura12 on June 11, 2021, 03:15:03 AM

If you contact their support to ban yourself in their site then you're still not ban then why not open your account and make sure you don't have funds remaining in that account then change the password to random where you won't be able to know. It is much alike to getting banned in their site. All in all, you should ask for help personally about your urge to gamble.

if he changes the password randomly, he just couldn't go to the forgot password option and would they email him the password or some link to reset the password?

nakamura12

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If you contact their support to ban yourself in their site then you're still not ban then why not open your account and make sure you don't have funds remaining in that account then change the password to random where you won't be able to know. It is much alike to getting banned in their site. All in all, you should ask for help personally about your urge to gamble.

BIN-BIN

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This same issue of user demanding account deactivation from gambling site and thereafter blaming the team for they lose which result in scam accusation against the site is unacceptable. When you have a pending transaction on the site, don’t request account deactivation this will close your account history that even the team can’t help you recover.

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Quote from: StoneyCold on June 10, 2021, 03:56:47 PM

On June 08 2021, I asked to Duelbits support to please ban me from the website after a constrain confusion taken with my fiance to ban myself from the website so I don't gamble the money which I withdrew of 45k to my LTC account. This withdrawal was manually being processed and while being processed I put in an email to their support team to please ban my account due to gambling habits.

After applying for a ban of account I think it was wiser to abstain from the site knowing too well you would still be tempted to gamble no matter how much effort you put in to self exclude yourself. I feel you are responsible for your actions.

Quote

Fast forward, they let me keep depositing post that
I really don't know what to do, my life has fallen apart. My fiance has decided to move-in with her brother due to my compulsive gambling addiction... I don't want to keep talking about this and play the victim card since it is all my mistake but I would assume just like other websites, they should be adhering Responsible Gambling seriously and should've banned the account right away because of my request given through chat and email.

You have to put things straight again and only you can amend this. Total self exclusion is the first approach then prove to your fiance you can make a better and more responsible partner except the relationship is not worth salvaging. Getting a good partner this days is difficult so if you get lucky to find one do all you can to keep such because you might regrets loosing them

GamblingSiteFinder

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Quote from: gadado on June 10, 2021, 04:55:04 PM

Isn't there a built-in function that you can exclude your own for a certain X time? That would avoid a lot of problems like this.

Some online casinos - namely those in the UK or CA - use excellent problem gambling services like GamStop and Reality Check to tackle issues like this, but sadly most of the casinos you'll find with a Curacao license are not exactly thrilled to be...ethical.

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