Because the legitimacy of crypto gambling site is depend on how the gamblers trust them for long years.
If the casino is legitimate in business and have the good responsive support team to handle the issues the players will stick with them for years wagering on their favourite slots and games.It also depends on what are the marketing techniques for casino that binds the players and keep them interested in playing over their site.
In this you are right, the most important thing for many junators will always be that they are treated well, more when they have probelmas, in the case of casinios when they have high quality support, the junators become so loyal to them that VIP clients will be made Quickly, and it is because they Make them feel important and part of the team of L Casino, this is normal, which will always be noticed, from here for this type of treatment is that the gamers will always defend this type of casinos, and everything is or begins Only for some Support Questions , or because they have Fixed some kind of inconvenient.
The support team should be responsive in handling out any issues because you need to clear some doubts or raise a concern so if they are not listening to your request then players feel demotivated and casino looses it's base.The VIP experience is something which will be given to those who wager high but reputable casino treat the issue of each player seriously.
Well, in the sense of a player, being a VIP has special resources and attention, that is very obvious, because of course things can happen depending on the degree of spending that some players have, or rather an investment in the casino. , the best clients are treated with better attention, but it does not mean that a player who has not played as much is treated with less importance, I have been support a couple of times in some cases and it is difficult, currently they are opting for AI so they can take care of people, but I personally don't like being taken care of by a human, because a robot can only give you certain information.
Therefore it is good to have both, a robot that explains the basics in support, but when there are problems related to withdrawals, deposits, it must be immediately with a human being, because since it is about money, it needs and requires importance. urgently.
The case of Duelbits has always seemed excellent to me, it has not had any type of problem with this casino, quite the contrary, it has brought me good news, in addition its contests, promotions are very compliant with what they prioritize, in itself, that is what that we look for as players, safe sites that allow a good interaction with the game, in addition that there are no problems when withdrawing, because everything is fine.