Duelbits.com | Casino & Sportsbook | VIP | Instant withdrawals! - page 108.

Lucasgabd

legendary

Activity: 2506

Merit: 1113

There's no need to be upset

Quote from: worle1bm on June 21, 2023, 03:36:16 AM

Quote from: Lucasgabd on June 20, 2023, 03:59:16 PM

exactly, specially here in the forum duelbits has so much track record and so many comments of users who are happy with their services that it makes no sense to try to burn their image without proof

I don't know why they keep trying

Most of the casinos face these types of issues where people try to put fake allegations against the team just because they have lost money and then think they can ruin their reputation with these such accusations but forget the casino will have all the vaild proofs against them and they end up gaining nothing out of it at last.

yes, this happens quite often
not only with casinos but with other kinds of companies as well
it's the bad side of competition... people with ill intent that have no ethics and all

worle1bm

full member

Activity: 1834

Merit: 166

Quote from: Lucasgabd on June 20, 2023, 03:59:16 PM

exactly, specially here in the forum duelbits has so much track record and so many comments of users who are happy with their services that it makes no sense to try to burn their image without proof

I don't know why they keep trying

Most of the casinos face these types of issues where people try to put fake allegations against the team just because they have lost money and then think they can ruin their reputation with these such accusations but forget the casino will have all the vaild proofs against them and they end up gaining nothing out of it at last.

bitterguy28

full member

Activity: 2170

Merit: 182

“FRX: Ferocious Alpha”

Quote from: passwordnow on June 20, 2023, 02:17:04 PM

Quote from: worle1bm on June 19, 2023, 01:31:54 AM

Quote from: passwordnow on June 18, 2023, 12:54:51 PM

That's good to hear, so basically it's just clearing cache and soon if someone ever deals with the same problem as you guys did. That's what I'll suggest to them.

Most of the times clearing cache resolves these types of issues when we are not able to access some sites while others are not facing any problem so it's on our end.If he have tried it before the site would have opened on any browser as it's not restricted except if you come from that region.So clear cache and refresh the browser that can solve it otherwise there could be any other issue.

No one knows what's the source of it so trying different solutions will help but I think that it's the first that I've seen do it here or there's already some who did it but it's in the past and I can't remember anymore. But it's no problem now at all as that guy solved it on his own. I just thought that there has something to do with the spelling because with little details that they share, there could be the mistake there and what's good is that we're knowing solutions that's being shared if ever others experience the same thing.

you should not make it an issue because you are both having a point in helping people about some issues accessing the site but it is given that account seems to be in country that restricted the site or at least he can use VPN.
and also he admitted that now there is an access using different browser.
we are all here to help each other as we are all gamblers and wanted to at least win and enjoy and be happy.

Reatim

sr. member

Activity: 2828

Merit: 357

Eloncoin.org - Mars, here we come!

Quote from: logfiles on June 18, 2023, 06:13:34 PM

Suggestion to duebits in case the team is active here.

I think there is a slight error when one is trying to sign up. Obviously, before one signs up, they need to carefully read the terms, but the link to the TOS seems inactive in this page (https://duelbits.com/?modal=Auth&type=register). This means new users can even sign up without reading the TOS or even confirming that they have read the TOS which I see with most platforms

The user will have to go back and look for the link in the homepage, that is, if they care.

Will quote it here so be bumped for the looking of the team as for me this is also important part of the site for the benefits of fair gaming for new users(as we already understand and have faith in this site being players for years)
the main target here are the players that will at least need to deal being new member.
and I will also PM OP about this at least he will take a look if it really important to address or take an action.

Lucasgabd

legendary

Activity: 2506

Merit: 1113

There's no need to be upset

Quote from: worle1bm on June 14, 2023, 01:29:28 AM

Quote from: Lucasgabd on June 13, 2023, 04:00:58 PM

Quote from: worle1bm on June 13, 2023, 06:55:53 AM

Quote from: Solosanz on June 13, 2023, 12:33:18 AM

Quote from: peter0425 on June 12, 2023, 09:24:09 PM

Hhampuz always stands there when needed and actually even if we are not calling Him about issues and cases ? as long as He is the one involved in advertising ? surely he will act accordingly because His reputation is also at stakes not unless he did not come towards that topic then yes lets call Him in PM.
for how many times that we have seen him directly contacting the team for whatever needed for response , and sometimes? the case is resolved without answering in the said thread because of fast action from the team and manager.

No, there's no relation between the project he managed with his reputation, but surely he will care and contact the support of the project in order to sustain the project for long term. There's no way a good project will avoid to answer and resolve the accusation or complaint toward them.

When there's an accusation created about a big casino by newbie, most of them are only fake accusation because the gambler broke the casino rules or he lose all of his money that he have gambled.

They respond to those who have some claim and showing some evidence otherwise there are many fake accusations against casino without any base just crying because they have lost the money so they won't respond to them and ignoring them is best option.

I don't doubt that owners of other casinos that want to try to make duelbits public image worse would create fake accounts to make fake accusations
something to have an eye on
always best to accuse with proof, otherwise it makes no sense...

There's always people trying to play accusations card against casino but if casino is legit like duelbits they will have all the evidence to shut them up and they themselves leave it after some time as we have seen in this thread also because they realise their fake claims won't help them do defame casino.

exactly, specially here in the forum duelbits has so much track record and so many comments of users who are happy with their services that it makes no sense to try to burn their image without proof

I don't know why they keep trying

rdluffy

legendary

Activity: 2366

Merit: 1408

Quote from: Slow death on June 20, 2023, 12:55:15 PM

It is strange that I am not able to access the site, I want to place my bet but this is what keeps appearing:
...
what's going on with the casino? is anyone here having the same problem?
...

Here it is working normally, in any browser (Chrome, Firefox, Edge and Brave), but I have been through this problem before and we even answered yesterday a user that was having the same access problem

Try clearing your browser's cookies / cache / data, turn your modem / router off and on, and maybe even restart your computer.
You can also try with an anonymous tab
It will probably work.

Also test on your smartphone, both with your home internet and mobile internet.

Let us know if it works.

passwordnow

hero member

Activity: 3136

Merit: 591

Leading Crypto Sports Betting & Casino Platform

Quote from: worle1bm on June 19, 2023, 01:31:54 AM

Quote from: passwordnow on June 18, 2023, 12:54:51 PM

That's good to hear, so basically it's just clearing cache and soon if someone ever deals with the same problem as you guys did. That's what I'll suggest to them.

Most of the times clearing cache resolves these types of issues when we are not able to access some sites while others are not facing any problem so it's on our end.If he have tried it before the site would have opened on any browser as it's not restricted except if you come from that region.So clear cache and refresh the browser that can solve it otherwise there could be any other issue.

No one knows what's the source of it so trying different solutions will help but I think that it's the first that I've seen do it here or there's already some who did it but it's in the past and I can't remember anymore. But it's no problem now at all as that guy solved it on his own. I just thought that there has something to do with the spelling because with little details that they share, there could be the mistake there and what's good is that we're knowing solutions that's being shared if ever others experience the same thing.

Fivestar4everMVP

legendary

Activity: 2422

Merit: 1083

Leading Crypto Sports Betting & Casino Platform

Quote from: Slow death on June 20, 2023, 12:55:15 PM

It is strange that I am not able to access the site, I want to place my bet but this is what keeps appearing:

https://www.talkimg.com/images/2023/06/20/HP7Fa.png

what's going on with the casino? is anyone here having the same problem? I had already made a plan to bet on the Euro qualifying games, but as I had to leave the house to solve a problem and I thought it wouldn't take long to solve my problem, so I didn't go ahead with placing my bets, but I had already done the analysis of the game, when I got back home I was so tired that I ended up sleeping for many hours and now that I just woke up I'm trying to access the site and I'm not seeing anything

Well, if you are still unable to access the site even until now, then you should probably check your internet connection, because I am just seeing your post, and I immediately visited to site, and I can tell you that it loads very well for me, no problem of any kind at all.

Maybe it can be of interest to you to know that sometimes, such issues can be as a result of poor internet connection/speed on your end, not necessarily the site crashed, if you have an alternative network, you should switch to that to be sure the issue is not network related..

Anyways, like I said, site is very Ok from my end, I hope you were able to place your bet..

Slow death

legendary

Activity: 3164

Merit: 1127

Leading Crypto Sports Betting & Casino Platform

It is strange that I am not able to access the site, I want to place my bet but this is what keeps appearing:

what's going on with the casino? is anyone here having the same problem? I had already made a plan to bet on the Euro qualifying games, but as I had to leave the house to solve a problem and I thought it wouldn't take long to solve my problem, so I didn't go ahead with placing my bets, but I had already done the analysis of the game, when I got back home I was so tired that I ended up sleeping for many hours and now that I just woke up I'm trying to access the site and I'm not seeing anything

Anyway, I'll keep trying until I can access the site and see if I can bet on the games, there are only 54 minutes left for the games to start, I hope I can place my bets, honestly today I had bad luck, I don't know why the casino crashed, but it was working for me before, and this is very strange, I keep refreshing the page and it doesn't work, it keeps showing a black screen with the Duelbits.com symbol, in any case today we have good euro qualifying games to watch and bet on, now I'm going to watch the portugal game

FanEagle

legendary

Activity: 2884

Merit: 1117

Quote from: worle1bm on June 19, 2023, 01:31:54 AM

Quote from: passwordnow on June 18, 2023, 12:54:51 PM

That's good to hear, so basically it's just clearing cache and soon if someone ever deals with the same problem as you guys did. That's what I'll suggest to them.

Most of the times clearing cache resolves these types of issues when we are not able to access some sites while others are not facing any problem so it's on our end.If he have tried it before the site would have opened on any browser as it's not restricted except if you come from that region.So clear cache and refresh the browser that can solve it otherwise there could be any other issue.

That is one of the two thins that I do when I am gambling and having trouble. First of all I clear the cache, and clear the cookies, make sure that I am doing all the best I can do in that regard, if that helps then it's fine, if not then I stop using VPN, because sometimes that blocks some things and when you close it off, it could help you out as well.

If it's not these two things, then I start writing to support, because those two are the only things I can technically do to help myself, but above that there is nothing I can do alone, I need to ask the support. Duelbits is a place with a great support staff, so whatever problem you are facing, they will give you a long and detailed list of what you can do and if you follow it step by step, it will help. So far never failed to handle it for me.

Coin_trader

copper member

Activity: 2800

Merit: 1179

Leading Crypto Sports Betting & Casino Platform

Quote from: SamReomo on June 20, 2023, 03:16:45 AM

Quote from: babygun on June 18, 2023, 12:59:09 PM

Quote from: Coin_trader on June 18, 2023, 09:07:04 AM

Quote from: rdluffy on June 18, 2023, 08:12:35 AM

If Edge is working for you, great, but you can try to clear the cache/data/cookie of the other browsers, try to access with the anonymous tab, reset your modem and router...
I do not recommend using VPN, it's better to ask duelbits what to do in this situation, you can contact their live support

VPN is fine with Duelbits if you don’t live on restricted country which is not the case on the user above that encounter the problem since he can access Duelbits using his smartphone.

I try to claim free spin many times on Duelbits during Christmas and Easter event with VPN without any problem. The support suggest it too since the provider of the free spin doesn’t allow me to play as long as I will just use that provider for claiming the free spin. I also have a default VPN on since I have premium subscription. VPN is only risky if you will use free VPN since they are using shared IP that might connect you to other user. Worst to user that violates the casino ToS.

A VPN is indeed fine but don't use a free VPN. I used Duelbits in the past a lot and accessed it sometimes with a VPN (I am not from a restricted country but need VPN's for other sites) and after a while it caused me issues and I can't participate anymore in any promotions. They never really explained which rules I broke (probably shared IP?) and even with doing a full KYC, I am still excluded from everything.

I don't think that there is any difference between a free VPN or Paid VPN if using for the purpose of gambling. The gambling sites allow the use of VPN's because they want more gamblers to gamble on their sites and they never blacklist any kind of VPN connections. You might have connected your VPN to a country where the promotions might be limited or you may have already availed most of the promotions. I don't think that shared IP is a problem for the gambling sites because they don't even care about IP's as far as I know. They want more and more users and that's the only truth, whether those users are connected via a shared IP or dedicated one they don't do anything against those users as long as they are placing bets on their site and aren't doing anything fishy.

There’s a big difference between free VPN to paid VPN. First is the speed since free VPN limits the speed allowed for their free user. Second is the available country IP is very limited for free VPN and most of them are from the country which gambling is not legal so it’s useless on using in gambling.

Lastly and the most important feature is free VPN shares IP address to all its free user. This is the common reason why users are being detected as multiple account since casino abusers often use free VPN and it’s a trouble if you use their IP because you will be connected to them.

Duelbits_Marketing

copper member

Activity: 64

Merit: 32

Quote from: logfiles on June 18, 2023, 06:13:34 PM

Suggestion to duebits in case the team is active here.

I think there is a slight error when one is trying to sign up. Obviously, before one signs up, they need to carefully read the terms, but the link to the TOS seems inactive in this page (https://duelbits.com/?modal=Auth&type=register). This means new users can even sign up without reading the TOS or even confirming that they have read the TOS which I see with most platforms

The user will have to go back and look for the link in the homepage, that is, if they care.

Thank you very much for bringing this to our attention, logfiles! We are currently making the necessary adjustments. I can confirm that the link to our Terms of Service (ToS) should be there. it may have been mistakenly removed. Our users can still access our terms by clicking on "Terms of Service" in the footer, therefore they can read them before registering. Additionally, we send the Terms of Service via email to all new users.

SamReomo

hero member

Activity: 784

Merit: 672

Top Crypto Casino

Quote from: babygun on June 18, 2023, 12:59:09 PM

Quote from: Coin_trader on June 18, 2023, 09:07:04 AM

Quote from: rdluffy on June 18, 2023, 08:12:35 AM

If Edge is working for you, great, but you can try to clear the cache/data/cookie of the other browsers, try to access with the anonymous tab, reset your modem and router...
I do not recommend using VPN, it's better to ask duelbits what to do in this situation, you can contact their live support

VPN is fine with Duelbits if you don’t live on restricted country which is not the case on the user above that encounter the problem since he can access Duelbits using his smartphone.

I try to claim free spin many times on Duelbits during Christmas and Easter event with VPN without any problem. The support suggest it too since the provider of the free spin doesn’t allow me to play as long as I will just use that provider for claiming the free spin. I also have a default VPN on since I have premium subscription. VPN is only risky if you will use free VPN since they are using shared IP that might connect you to other user. Worst to user that violates the casino ToS.

A VPN is indeed fine but don't use a free VPN. I used Duelbits in the past a lot and accessed it sometimes with a VPN (I am not from a restricted country but need VPN's for other sites) and after a while it caused me issues and I can't participate anymore in any promotions. They never really explained which rules I broke (probably shared IP?) and even with doing a full KYC, I am still excluded from everything.

I don't think that there is any difference between a free VPN or Paid VPN if using for the purpose of gambling. The gambling sites allow the use of VPN's because they want more gamblers to gamble on their sites and they never blacklist any kind of VPN connections. You might have connected your VPN to a country where the promotions might be limited or you may have already availed most of the promotions. I don't think that shared IP is a problem for the gambling sites because they don't even care about IP's as far as I know. They want more and more users and that's the only truth, whether those users are connected via a shared IP or dedicated one they don't do anything against those users as long as they are placing bets on their site and aren't doing anything fishy.

You should try to contact their customer support team and ask them that why you are not eligible for the promotions and why they are not allowing you to be part of those promotions? I'm very sure that they will come up with a good reply and may solve your issue if that's a bug or a glitch of their system.

xculst

newbie

Activity: 15

Merit: 0

$500,000 unresolved problem:
https://bitcointalksearch.org/topic/duelbits-500000-unresolved-problem-5454703

rdluffy

legendary

Activity: 2366

Merit: 1408

Quote from: so98nn on June 19, 2023, 01:52:23 PM

I am not sure what was your real concern but reading your Short text makes me understand you had withdrawal problems. It is interesting to note that I never had withdrawal problems from Duelbits and vice versa with deposits too. I am not sure how withdrawing money and cache Clearing could be connected since neither of them are related. Basically when you withdraw, payment processor would read out all the payment information linked to your account and payment method, balances etc from the Duelbits Back end programs. I am sure it has got nothing to do with this type of errors. The second problem could be triggering of your payment. There could be temporary bug in withdrawal request which might have been fixed when you tried again. Hope so someone shade some more light on how it works. But as much as I read this is best explanation so far.

I think you missed his first message here Cheesy

:
(the messages are on the previous pages, 398 and 399)

Quote from: yanez69 on June 17, 2023, 01:34:46 AM

hello I can't connect to dualbit can you do it?

and there's another one:

Quote from: yanez69 on June 18, 2023, 03:50:25 AM

hello with brave it doesn't work with crome it doesn't work, with von it doesn't work with edge that I never use it works .now everything is ok

best regards

The user was having trouble being able to connect to the website, we made some suggestions and he was able to access the DuelBits site again

logfiles

copper member

Activity: 2170

Merit: 1822

Top Crypto Casino

Quote from: BitcoinPanther on June 19, 2023, 01:52:06 PM

<...>

From a legal point of view, this is important.
You as an old user might think is enough or perhaps useless, but to a newbie, they may look at it from a different perspective.

For example, Tell me if I am wrong. On the sign-up page, I have to zoom out the page to 80% in order to be able to see the notifying text with no embedded link, of which the text is already very small. The default of 100% shows me nothing

Zoomed in

Not Zoomed in (default)

As you can see, a person can easily miss out on the notification about terms of service and hit the register person after filling their details

so98nn

hero member

Activity: 2114

Merit: 603

Quote from: yanez69 on June 18, 2023, 11:33:25 AM

hello, it was a simple cache cleaning problem. With duelbit I feel great or I won and withdrew several times in my opinion casino nr 1.it's me who didn't think about cleaning the search engine now it works perfectly thanks

I am not sure what was your real concern but reading your Short text makes me understand you had withdrawal problems. It is interesting to note that I never had withdrawal problems from Duelbits and vice versa with deposits too. I am not sure how withdrawing money and cache Clearing could be connected since neither of them are related. Basically when you withdraw, payment processor would read out all the payment information linked to your account and payment method, balances etc from the Duelbits Back end programs. I am sure it has got nothing to do with this type of errors. The second problem could be triggering of your payment. There could be temporary bug in withdrawal request which might have been fixed when you tried again. Hope so someone shade some more light on how it works. But as much as I read this is best explanation so far.

BitcoinPanther

hero member

Activity: 1918

Merit: 564

Quote from: Fivestar4everMVP on June 19, 2023, 12:17:42 PM

Quote from: logfiles on June 18, 2023, 06:13:34 PM

Suggestion to duebits in case the team is active here.

I think there is a slight error when one is trying to sign up. Obviously, before one signs up, they need to carefully read the terms, but the link to the TOS seems inactive in this page (https://duelbits.com/?modal=Auth&type=register). This means new users can even sign up without reading the TOS or even confirming that they have read the TOS which I see with most platforms

https://talkimg.com/images/2023/06/19/HQ2mW.png

The user will have to go back and look for the link in the homepage, that is, if they care.

This is a really good observation and one I think duelbits team have to take a look at and correct it immediately if they themselves also care about their users/potentials users reading their terms of service before joining the casino.
And also judging from the way they darkened the Terms of service information on the registration page, one could assume they don't even see it as important that potential customers read the terms of service before they sign up, not even a button for potential users to click on to assert that they've read the tos before they click the register button..

I hope they look into this and make the necessary corrections.

I don't find anything wrong on the reminders. As we can see there is a notice reminding the person who is about to register that Duelbits assume that the person registering had read the terms of service. It is not the responsibility of the platform if the person did not read the TOS since the platform did not fell short on reminding the person to read the TOS. The notification is another way of reminding incoming player to read the TOS, IMO.

Quote from: logfiles on June 18, 2023, 06:13:34 PM

Suggestion to duebits in case the team is active here.

I think there is a slight error when one is trying to sign up. Obviously, before one signs up, they need to carefully read the terms, but the link to the TOS seems inactive in this page (https://duelbits.com/?modal=Auth&type=register). This means new users can even sign up without reading the TOS or even confirming that they have read the TOS which I see with most platforms

The notification should do it. Even without confirming that they read the TOS, I think the notification on the side of the registration page is enough .

Fivestar4everMVP

legendary

Activity: 2422

Merit: 1083

Leading Crypto Sports Betting & Casino Platform

Quote from: logfiles on June 18, 2023, 06:13:34 PM

Suggestion to duebits in case the team is active here.

I think there is a slight error when one is trying to sign up. Obviously, before one signs up, they need to carefully read the terms, but the link to the TOS seems inactive in this page (https://duelbits.com/?modal=Auth&type=register). This means new users can even sign up without reading the TOS or even confirming that they have read the TOS which I see with most platforms

https://talkimg.com/images/2023/06/19/HQ2mW.png

The user will have to go back and look for the link in the homepage, that is, if they care.

This is a really good observation and one I think duelbits team have to take a look at and correct it immediately if they themselves also care about their users/potentials users reading their terms of service before joining the casino.
And also judging from the way they darkened the Terms of service information on the registration page, one could assume they don't even see it as important that potential customers read the terms of service before they sign up, not even a button for potential users to click on to assert that they've read the tos before they click the register button..

I hope they look into this and make the necessary corrections.

rdluffy

legendary

Activity: 2366

Merit: 1408

Quote from: yanez69 on June 18, 2023, 11:33:25 AM

hello, it was a simple cache cleaning problem. With duelbit I feel great or I won and withdrew several times in my opinion casino nr 1.it's me who didn't think about cleaning the search engine now it works perfectly thanks

I already suspected it was some cache/cookies related problem, so I made the suggestion, since your Edge browser could access it and the others couldn't

Quote from: Coin_trader on June 18, 2023, 09:07:04 AM

VPN is fine with Duelbits if you don’t live on restricted country which is not the case on the user above that encounter the problem since he can access Duelbits using his smartphone.
I try to claim free spin many times on Duelbits during Christmas and Easter event with VPN without any problem. The support suggest it too since the provider of the free spin doesn’t allow me to play as long as I will just use that provider for claiming the free spin. I also have a default VPN on since I have premium subscription. VPN is only risky if you will use free VPN since they are using shared IP that might connect you to other user. Worst to user that violates the casino ToS.

In the specific case of the user who was having problems I didn't recommend it, because trying several browsers, and then several different IPs using the VPN could do more harm than good in his case, since we didn't know the cause.
But I agree, it's not good to use free VPNs due to this issue of shared IPs

Quote from: babygun on June 19, 2023, 07:25:59 AM

While I was participating in the promotions, I was not so active on the site (just placing bets here and there) so that could be why. I thought it could also be related to the free VPN as I just used that for the last free bet in participated in and after that I got excluded so maybe the IP was shared or something else.

I believe that the shared IP was the issue.
You just can't participate in the promotions anymore, or you can't place bets either?

Topic: Duelbits.com | Casino & Sportsbook | VIP | Instant withdrawals! - page 108. (Read 113508 times)