Duelbits.com | Casino & Sportsbook | VIP | Instant withdrawals! - page 306.

babygun

sr. member

Activity: 2142

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Quote from: worle1bm on February 25, 2022, 01:41:31 AM

Correct your quote reply as you have missed the last closing bracket and it seems like you have not replied anything so make the corrections.

Yes there are some reputed casinos who have threads on this forum and they hear to the issues and complaints of players and also try to resolve most of them as there could be problems on both sides but if someone simply claims they are not happy then casino can't do anything.Managers like @Hhampuz are aslo willing to resolve any issues as soon possible.

Sorry, just corrected my previous post!

A forum as this also helps when there are complaints as this community can put some pressure on the sites. I had an issue with another site and live chat said that they couldn't do anything for me. Posted my issue in the thread and the administrator directly send me a message to solve it!

$crypto$

legendary

Activity: 2394

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Smart is not enough, there must be skills

Quote from: Strongkored on February 25, 2022, 01:52:14 AM

Even big casinos will certainly have complaints and scam accusations but it will not reduce how trustworthy they depend on how they handle each complaint and for scam accusations will not be meaningful if those who do it not have strong evidence and simply just ignore it.

Every time there is a complaint, of course, there must be evidence then the casino team will take this more seriously and the casino will definitely solve it if it is a definite complaint but now there are many accusations without evidence that just want to destroy the casino, of course, it must be ignored because for me big casinos will definitely provide the best service in terms of the support it provides.
Since I gamble more often on this forum no problem except asking for help on LiveChat or other support all problems are resolved quickly.

Strongkored

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Leading Crypto Sports Betting & Casino Platform

Quote from: babygun on February 24, 2022, 07:45:17 PM

Quote from: dezoel on February 24, 2022, 10:10:23 AM

There are not that many places that actually care about what the customers says. And that makes duelbits a bit more different. Now, don't get me wrong because there are a few places that does support very well, and support is something else. If you have a complaint about the website or the casino then there are some places which helps you greatly and there are nothing wrong with that at all. However, listening to what the customers says is something unique.

There are only like handful of places in all of crypto that actually responds to what you say, if they agree then they will do it right away, and if they do not do it at least they give you a reason for why they are not doing it.

I have the feeling that a lot of the big casinos that are active here on this forum have a pretty good support system. There will always be some complaints and scam accusations but it is impossible to satisfy 100% of all people. Some people will always have something that they don't like.

Even big casinos will certainly have complaints and scam accusations but it will not reduce how trustworthy they depend on how they handle each complaint and for scam accusations will not be meaningful if those who do it not have strong evidence and simply just ignore it.

worle1bm

full member

Activity: 1834

Merit: 166

Quote from: babygun on February 24, 2022, 07:45:17 PM

Quote from: dezoel on February 24, 2022, 10:10:23 AM

There are not that many places that actually care about what the customers says. And that makes duelbits a bit more different. Now, don't get me wrong because there are a few places that does support very well, and support is something else. If you have a complaint about the website or the casino then there are some places which helps you greatly and there are nothing wrong with that at all. However, listening to what the customers says is something unique.

There are only like handful of places in all of crypto that actually responds to what you say, if they agree then they will do it right away, and if they do not do it at least they give you a reason for why they are not doing it.

I have the feeling that a lot of the big casinos that are active here on this forum have a pretty good support system. There will always be some complaints and scam accusations but it is impossible to satisfy 100% of all people. Some people will always have something that they don't like.

Correct your quote reply as you have missed the last closing bracket and it seems like you have not replied anything so make the corrections.

Yes there are some reputed casinos who have threads on this forum and they hear to the issues and complaints of players and also try to resolve most of them as there could be problems on both sides but if someone simply claims they are not happy then casino can't do anything.Managers like @Hhampuz are aslo willing to resolve any issues as soon possible.

babygun

sr. member

Activity: 2142

Merit: 254

Quote from: dezoel on February 24, 2022, 10:10:23 AM

There are not that many places that actually care about what the customers says. And that makes duelbits a bit more different. Now, don't get me wrong because there are a few places that does support very well, and support is something else. If you have a complaint about the website or the casino then there are some places which helps you greatly and there are nothing wrong with that at all. However, listening to what the customers says is something unique.

There are only like handful of places in all of crypto that actually responds to what you say, if they agree then they will do it right away, and if they do not do it at least they give you a reason for why they are not doing it.

I have the feeling that a lot of the big casinos that are active here on this forum have a pretty good support system. There will always be some complaints and scam accusations but it is impossible to satisfy 100% of all people. Some people will always have something that they don't like.

dezoel

legendary

Activity: 2044

Merit: 1075

Leading Crypto Sports Betting & Casino Platform

Quote from: worle1bm on February 23, 2022, 01:22:36 AM

Quote from: Peanutswar on February 22, 2022, 03:01:05 AM

Quote from: worle1bm on February 22, 2022, 01:55:54 AM

Really good that they have responded positively to your request and are now considering to lower the minimum bet on dice to $0.01 which will make lot of players happy.If they are considering it then chances are they will implement it also as the players suggestions and demand must be kept under observation to run successfully in market and duelbits is doing quite good.

This kind of proposal and acceptance with the duelbits management is a good thing for the whole community, its a good chance to the players that would like to make a wage with that kind of amount. By this we really see the concern of the management to their users, looking forward for the duelbits team!>

Actually that's good on their part that they are listening to the players advice and also working on it because you know the business must provide what the demand of community is so they are working in the same manner.Hope they make this decision fast and we can bet with that amount also.

There are not that many places that actually care about what the customers says. And that makes duelbits a bit more different. Now, don't get me wrong because there are a few places that does support very well, and support is something else. If you have a complaint about the website or the casino then there are some places which helps you greatly and there are nothing wrong with that at all. However, listening to what the customers says is something unique.

There are only like handful of places in all of crypto that actually responds to what you say, if they agree then they will do it right away, and if they do not do it at least they give you a reason for why they are not doing it.

worle1bm

full member

Activity: 1834

Merit: 166

Quote from: Bitinity on February 23, 2022, 04:58:26 AM

Quote from: lienfaye on February 22, 2022, 10:51:33 PM

Quote from: Mahdirakib on February 22, 2022, 02:15:31 PM

Quote from: Dewi Aries on February 22, 2022, 01:08:50 PM

~snip~

Worried! Why they are accusing you like that if you haven't played Pragmatic play games for months. Have you done such activity (opposite-betting) before? Have they approved your withdrawal or still asking for the KYC?

Im also curious about this, if he successfully made a withdrawal or if he comply to fill the KYC form. I've been playing on Duelbits for long already and never had similar problem. @Dewi Aries did you check your betting history? This might be a misunderstanding. Or maybe someone access your account?

Lets wait for official answer from duelbits, I think duelbits will clarify about this issue once they read his post. This is the first time I heard something like this, so I have no idea what is called by opposite betting. I'm pretty sure duelbits wont accuse their players without solid evidence. Misunderstanding is one other possibility in this case but I wont guess what is this all about, hopefully duelbits will come soon to clarify.

Yeah there could be some problem on both ends like some technical issues on duelbit side or the player might have recently played the game but whatever the case is it must be resolved.The team might be at the time looking forward to this one and come up with an explanation for it to the user and resolve his withdrawal request.

Dewi Aries

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Leading Crypto Sports Betting & Casino Platform

Quote from: Hhampuz on February 23, 2022, 08:57:42 AM

Have you been playing any live games recently? I'm not too familiar with this terminology either but it would probably only make sense on live games (which Pragmatic offers).

As far as I remember never , actually I have agreed regarding KYC and have prepared the documents even i already sent it
What really disappointed me was that 30 minutes before I sent the KYC the team contacted me and confirmed that my withdrawal had been processed as well as explained the reason why KYC was applied , in this case my account is on Computer while KYC must be on mobile so I didn't realize that the withdrawal was sent.

At first they forced me to fill in KYC for no reason
My withdrawal was sent before I sent the document
They explain the reasons for KYC which I can't admit
Inconsistent rules

Based on these 4 points , I feel that I did not get good service so I decided to close my account , I don't want to continue this discussion just sharing experience. Thanks all

LUCKMCFLY

legendary

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Leading Crypto Sports Betting & Casino Platform

Quote from: Webetcoins on February 20, 2022, 10:52:50 AM

Quote from: lienfaye on February 20, 2022, 03:13:37 AM

Quote from: Mahdirakib on February 20, 2022, 02:33:40 AM

BitcoinHunt3r has already given an example above. $0.1 isn't a big deal here. I'm playing the crypto dice game at several casinos since last five years. Majority of the dice players hunt for big payout/multiplier. And most of them do pre-roll before setting higher base bet. Let's assume, you are looking for 990× multiplier at the dice game. There is a high chance to get longer losing streak. You have planned to do 500 pre-roll with the minimum bet limit. $0.1 will cost you $50 for the current min bet limit of Duelbits. The cost will reduce by 10 times if they set the min bet limit to $0.01.

You have a point. Its a good suggestion to lower the minimum bet. $0.1 might be small already for average gamblers but its not a pain to have an option if we want to bet lower than that right? In the end we can adjust our bet to how much we prefer. Well, I like playing Dice but its been a while since I last play it.

I do believe that lowering the minimum wager would cause them to have extra stress load by all the new players that will not be worth it. I mean at certain point you have to realize that there is a user acquisition cost and if the user spending is less than that amount then it doesn't worth it.

One person who gambles maybe 30 bucks a day and loses only 30 cents a day, doesn't really pay their load on the servers when they wager all day. Now consider this done in thousands, that becomes a big loss that doesn't worth the casino. As a person who loves to gamble very little, I would prefer if they lowered it to 0.0000001 satoshi if possible, which exists in some places, but I also do understand that it is a business and they need to profit.

It is a very good point, as you say, by lowering the bet so much it is beneficial for many who could bet up to 30usd a day, and it is nothing for them to lose only that amount in dollars, but if you take into account that the slots time passes too quickly and the money that is spent sometimes is not controlled by some players, it is not a bad strategy, at least for me it is not because whenever I play with slots I like to enjoy it, if I win it is obvious that will give me joy, but for enjoyment I always look for slots, that is my point of view.

Hhampuz

legendary

Activity: 2996

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Meh.

Quote from: Dewi Aries on February 22, 2022, 01:08:50 PM

Finally I got the answer regarding my problem they accused me of "opposite-betting" on Pragmatic's game
I'm pretty sure I've never played a pragmatic provider in the last 30-60 days so I guess they got it wrong
This is an unprofessional act which disappoints me maybe this is my last day playing in Duelbits

Have you been playing any live games recently? I'm not too familiar with this terminology either but it would probably only make sense on live games (which Pragmatic offers).

Bitinity

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SOL.BIOKRIPT.COM

Quote from: lienfaye on February 22, 2022, 10:51:33 PM

Quote from: Mahdirakib on February 22, 2022, 02:15:31 PM

Quote from: Dewi Aries on February 22, 2022, 01:08:50 PM

~snip~

Worried! Why they are accusing you like that if you haven't played Pragmatic play games for months. Have you done such activity (opposite-betting) before? Have they approved your withdrawal or still asking for the KYC?

Im also curious about this, if he successfully made a withdrawal or if he comply to fill the KYC form. I've been playing on Duelbits for long already and never had similar problem. @Dewi Aries did you check your betting history? This might be a misunderstanding. Or maybe someone access your account?

Lets wait for official answer from duelbits, I think duelbits will clarify about this issue once they read his post. This is the first time I heard something like this, so I have no idea what is called by opposite betting. I'm pretty sure duelbits wont accuse their players without solid evidence. Misunderstanding is one other possibility in this case but I wont guess what is this all about, hopefully duelbits will come soon to clarify.

Hhampuz

legendary

Activity: 2996

Merit: 6138

Meh.

Make sure to check out the latest promotions duelbits offer on the sportsbook side, like this one:

Atl. Madrid vs Man Utd - Double Odds if Ronaldo Scores < Not a bad deal!

Also, please keep in mind that terms apply so there's no confusion!

worle1bm

full member

Activity: 1834

Merit: 166

Quote from: Peanutswar on February 22, 2022, 03:01:05 AM

Quote from: worle1bm on February 22, 2022, 01:55:54 AM

Quote from: BitcoinHunt3r on February 21, 2022, 08:15:05 AM

Quote from: Wiwo on February 21, 2022, 04:44:28 AM

I trust the team will respond to this feedback with immediate actions to see if the minimum bet amount can be lower below the $0.1 minimum as that will allow the system to accommodate more users who may not be fine with the $0.1 and will want to set bet amount themselves. Most especially those who want to place multiple bets at a go.

5 hours after I sent the email, Henry one of the Duelbits team responded to my email as we thought they heard the suggestion and are considering it
There shouldn't be a problem there because some inhouse games are set with a min bet of $0.01 . by the way does the Dice game affect to the rakeback? I don't see daily bits active for the weekly i don't pay attention to it.

Really good that they have responded positively to your request and are now considering to lower the minimum bet on dice to $0.01 which will make lot of players happy.If they are considering it then chances are they will implement it also as the players suggestions and demand must be kept under observation to run successfully in market and duelbits is doing quite good.

This kind of proposal and acceptance with the duelbits management is a good thing for the whole community, its a good chance to the players that would like to make a wage with that kind of amount. By this we really see the concern of the management to their users, looking forward for the duelbits team!>

Actually that's good on their part that they are listening to the players advice and also working on it because you know the business must provide what the demand of community is so they are working in the same manner.Hope they make this decision fast and we can bet with that amount also.

lienfaye

hero member

Activity: 3010

Merit: 629

Quote from: Mahdirakib on February 22, 2022, 02:15:31 PM

Quote from: Dewi Aries on February 22, 2022, 01:08:50 PM

~snip~

Worried! Why they are accusing you like that if you haven't played Pragmatic play games for months. Have you done such activity (opposite-betting) before? Have they approved your withdrawal or still asking for the KYC?

Im also curious about this, if he successfully made a withdrawal or if he comply to fill the KYC form. I've been playing on Duelbits for long already and never had similar problem. @Dewi Aries did you check your betting history? This might be a misunderstanding. Or maybe someone access your account?

babygun

sr. member

Activity: 2142

Merit: 254

Quote from: Dewi Aries on February 22, 2022, 01:08:50 PM

Finally I got the answer regarding my problem they accused me of "opposite-betting" on Pragmatic's game
I'm pretty sure I've never played a pragmatic provider in the last 30-60 days so I guess they got it wrong
This is an unprofessional act which disappoints me maybe this is my last day playing in Duelbits

You can check your betting history to see if you played on a Pragmatic game. But what do they mean opposite-betting? Placing bets on roulette for example on red and black?
Hopefully they offer quickly a solution but till date they have always done that. Keep us informed!

Lucasgabd

legendary

Activity: 2506

Merit: 1113

There's no need to be upset

Quote from: Dewi Aries on February 22, 2022, 08:48:19 AM

Quote from: Betwrong on February 22, 2022, 06:07:25 AM

Quote from: Dewi Aries on February 22, 2022, 05:44:31 AM

So today I made 2 deposits and managed to increase my balance by 50% of the total deposit as usual when i make a profit i will request a withdrawal. strangely this time the withdrawal took a long time to process so I contacted support , so I was asked to fill out a KYC form when I asked the reason , this is it :

As previously mentioned, The Company reserves the right, at any time, to ask for any KYC documentation it deems necessary to determine the identity and location of a User.

Actually I think it's a good thing that before a withdrawal you are asked for a KYC, if site detects something suspicious. It serves for the safety the users. Preventing a quick withdrawal is a good thing if there's a possibility that account was hacked.

Actually KYC is not the main problem as long as there is a good reason for it , I'm not sure the reason is security because I'm using the same IP in the past few weeks. In the future I can determine how much balance I deserve to play on duelbits maybe not bigger than usual.

at least they allow you to withdraw when forced to KYC or the account if frozen?
just curious here.

of course they have to comply with some regulations and probably that's why they ask it.

Mahdirakib

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In Search of Incredible

Quote from: BitcoinHunt3r on February 21, 2022, 08:15:05 AM

~snip~ by the way does the Dice game affect to the rakeback? I don't see daily bits active for the weekly i don't pay attention to it.

OP has also replied to my post here. So, we don't need to worry about this now. Still they haven't made the changes. Hopefully they will complete the process soon.
Dice game affects the rakeback/instant bits. Dice bets create impact in all Ace’s Rewards. But the rakeback or other commissions are low from dice game. Perhaps, the commission rate is low in dice game for it's 1% house edge.

Quote from: Dewi Aries on February 22, 2022, 01:08:50 PM

~snip~

Worried! Why they are accusing you like that if you haven't played Pragmatic play games for months. Have you done such activity (opposite-betting) before? Have they approved your withdrawal or still asking for the KYC?

Dewi Aries

legendary

Activity: 2716

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Leading Crypto Sports Betting & Casino Platform

Finally I got the answer regarding my problem they accused me of "opposite-betting" on Pragmatic's game
I'm pretty sure I've never played a pragmatic provider in the last 30-60 days so I guess they got it wrong
This is an unprofessional act which disappoints me maybe this is my last day playing in Duelbits

dezoel

legendary

Activity: 2044

Merit: 1075

Leading Crypto Sports Betting & Casino Platform

Quote from: BitcoinHunt3r on February 21, 2022, 08:15:05 AM

5 hours after I sent the email, Henry one of the Duelbits team responded to my email as we thought they heard the suggestion and are considering it
There shouldn't be a problem there because some inhouse games are set with a min bet of $0.01 . by the way does the Dice game affect to the rakeback? I don't see daily bits active for the weekly i don't pay attention to it.

To be honest, they have been one of the best at support and always responded quickly. There are only a few places in the crypto world that have quick returns, not because they are bad or anything, just that they do not have enough staff. Like for example could you say Binance is bad? I wouldn't say they are bad and yet they respond slower than duelbits, because lets be honest they have more customers to care about and not enough staff.

Duelbits is at the core of that ratio, they have both a good amount of customers but also a good amount of staff, not too many customers and few staff, or few customers and a lot of staff, they have a great ratio and that is how they end up helping us all.

Dewi Aries

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Activity: 2716

Merit: 1092

Leading Crypto Sports Betting & Casino Platform

Quote from: Betwrong on February 22, 2022, 06:07:25 AM

Quote from: Dewi Aries on February 22, 2022, 05:44:31 AM

So today I made 2 deposits and managed to increase my balance by 50% of the total deposit as usual when i make a profit i will request a withdrawal. strangely this time the withdrawal took a long time to process so I contacted support , so I was asked to fill out a KYC form when I asked the reason , this is it :

As previously mentioned, The Company reserves the right, at any time, to ask for any KYC documentation it deems necessary to determine the identity and location of a User.

Actually I think it's a good thing that before a withdrawal you are asked for a KYC, if site detects something suspicious. It serves for the safety the users. Preventing a quick withdrawal is a good thing if there's a possibility that account was hacked.

Actually KYC is not the main problem as long as there is a good reason for it , I'm not sure the reason is security because I'm using the same IP in the past few weeks. In the future I can determine how much balance I deserve to play on duelbits maybe not bigger than usual.

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