EDITED: won cash x drop but no prize?? - page 2.

astaroth81

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Quote from: CarnagexD on July 03, 2023, 07:15:22 AM

Quote from: astaroth81 on July 02, 2023, 01:30:41 PM

Won this a few weeks ago and haven't received anything. I tried to contact support from the casino I won it at but they don't reply. My VIP host said to contact the game provider but they too didn't reply, not even on twitter.

Anyone know how these contests work? Like shouldn't they just airdrop whatever into the wallet that played the game which won the prize? I shouldn't have to do anything right?

Kind of odd how they promote these competitions so much then when someone wins something they don't even get anything and no one is willing to help them...

Don't drop any information about your concerns or it might be used by another player. If the way they can transfer the reward is through crypto transactions, then it might be in any means like airdrop or direct transactions. Maybe you could try to recheck you're submitted address and network. If there is no fault on your part, then it is truly in the casino's.

I am not sure since there's not enough information but maybe your reward was just delayed or maybe you're right that you've been scammed from that competition. With that issue, sometimes they have a discord or website where you can submit a ticket along with your supporting documents and proofs. Regardless, be that experience as a lesson to you that not all competitions were true to their words.

Recheck my submitted address? I never submitted anything. A message saying "Cash X congratulations you won come to check more" popped up on screen and when I clicked on "come to check more" it took me to the providers website but it was in some type of Asian language I couldn't understand it. I did translate it and still didn't see it asking for any info to be submitted and figured any prize would be sent to the wallet where the winning bet was taken from.

astaroth81

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Activity: 24

Merit: 4

Quote from: Yatsan on July 02, 2023, 01:47:55 PM

Do you have proofs? 'coz if your intention is to catch the attention of the ones who organized and started this event, it would be helpful. However, ofcourse it would be better to first try contacting the providers of the contest. And as you have mentioned, you already did. Try a couple of times and if they won't be responsive then they would be subject for scam label. Unfortunately, I am not familiar with this contest. One thing is for sure, if they won't be sending rewards to eligible participants, then that is already an answer. But be sure as well to get things straight specially with the rules and instructions 'coz you might as well have a mistake.

What I have for proof only is a screenshot of the message stating "Cash X Congratulations you won come to check more." It had a link that I went to but I didn't know what to do from there. It just seemed to show the provider and contest but didn't ask me for any info or anything to my knowledge. I know they can't be a scam because the provider is Evolution and they are the best in the business in my opinion. Thanks for your input I will try and contact them again!

seleme

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Duelbits.com

Quote from: Frankolala on July 03, 2023, 05:17:32 PM

OP, there are no proofs to your claim,why don't you show us some proof so that your case will be handled by experience members on what you should do.

Gambling in a third party provider is not good because it will be hard for you to deal with them,they will keep on directing and redirecting you from one platform to another. You should also take note that gambling in a reputable casino is the best if you want to enjoy gambling and to cash out your profit. I hate promotions from casinos as it has its own disadvantage

There are only a few reliable slot providers that we can play the popular slots, that is how 90% of the online casinos operate nowadays. SoftSwiss is the current number one third-party slot provider and we have to check the rules before playing based on the promotions offered by such services. I doubt casino management will help in this situation since the origin of funds is based on third-party service. My suggestion is to check their website and find contact details to explain the problem.

Frankolala

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OP, there are no proofs to your claim,why don't you show us some proof so that your case will be handled by experience members on what you should do.

Gambling in a third party provider is not good because it will be hard for you to deal with them,they will keep on directing and redirecting you from one platform to another. You should also take note that gambling in a reputable casino is the best if you want to enjoy gambling and to cash out your profit. I hate promotions from casinos as it has its own disadvantage

Fivestar4everMVP

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Quote from: astaroth81 on July 02, 2023, 01:30:41 PM

Won this a few weeks ago and haven't received anything. I tried to contact support from the casino I won it at but they don't reply. My VIP host said to contact the game provider but they too didn't reply, not even on twitter.

Anyone know how these contests work? Like shouldn't they just airdrop whatever into the wallet that played the game which won the prize? I shouldn't have to do anything right?

Kind of odd how they promote these competitions so much then when someone wins something they don't even get anything and no one is willing to help them...

Alot of questions in my mind and I don't even know where to begin from.

What platform are you talking about?, sorry if someone else have asked earlier and you have answered, I am just seeing this thread and I've not read some of the previous comments...

You who played on this platform should already know they are legit or not, if you know that they are legit, based on previous games and contests, you should probably keep reaching out to their customer support team and be patient, but if they have no track record of being competent, I will probably assume they are scammers and ask you to move on with your life, but before considering all this, make sure to read the rules and regulations of the contest and make sure you won indeed.

TimeTeller

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Quote from: Yamifoud on July 03, 2023, 01:12:01 AM

Are you sure OP that you are visiting the right site? Because many claims that some people are using known sites and running such promotions but in the end, they'll get nothing. Their intention is to ruin the reputation of that known gambling site. I'm doubted that was legit promotion because they will respond to you if that is true but since they are silent and have no response, absolutely would think similar to what I think. However, it needs proof otherwise, it was a false claim...

That is true, if that is legit, for sure, they will disburse whoever wins on such promotion.
But if not, like promotion is already over, site is shady and others, don't expect that they will play fair.
The OP should elaborate more of this situation, because it is a case-to-case basis.
We will know what course of action to take depending on some specifics of the case.
Otherwise, we are just giving some generic answers towards this situation.

CarnagexD

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Quote from: astaroth81 on July 02, 2023, 01:30:41 PM

Won this a few weeks ago and haven't received anything. I tried to contact support from the casino I won it at but they don't reply. My VIP host said to contact the game provider but they too didn't reply, not even on twitter.

Anyone know how these contests work? Like shouldn't they just airdrop whatever into the wallet that played the game which won the prize? I shouldn't have to do anything right?

Kind of odd how they promote these competitions so much then when someone wins something they don't even get anything and no one is willing to help them...

Don't drop any information about your concerns or it might be used by another player. If the way they can transfer the reward is through crypto transactions, then it might be in any means like airdrop or direct transactions. Maybe you could try to recheck you're submitted address and network. If there is no fault on your part, then it is truly in the casino's.

I am not sure since there's not enough information but maybe your reward was just delayed or maybe you're right that you've been scammed from that competition. With that issue, sometimes they have a discord or website where you can submit a ticket along with your supporting documents and proofs. Regardless, be that experience as a lesson to you that not all competitions were true to their words.

Yamifoud

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Are you sure OP that you are visiting the right site? Because many claims that some people are using known sites and running such promotions but in the end, they'll get nothing. Their intention is to ruin the reputation of that known gambling site. I'm doubted that was legit promotion because they will respond to you if that is true but since they are silent and have no response, absolutely would think similar to what I think. However, it needs proof otherwise, it was a false claim...

UserU

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FREE passive income eBook @ tinyurl.com/PIA10

Based on some searching, I believe he's referring to BC.Game

Promo likely from https://bc[dot]game/promotion/210

EDIT: Why is the link censored?

Wexnident

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I don't take loans, ask for sig if I ever do.

Errr you doing nothing actually depends? They might ask for some sort of KYC again (I know, it sucks, but hey, casinos like to loop users into submitting stuff over and over after all) or something. How long has it been anyway? Maybe give it a week or something?

If it was BC though, which you've already posted about before, then I think again, you can only wait seeing as a lot of people have already said that BC team is most likely out or down. It doesn't look that promising with them being out of contact for weeks now though.

danherbias07

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It's difficult to answer questions when it lacks information. Looking at OP's post history he also made a thread about the BC game. https://bitcointalksearch.org/topic/did-bc-change-the-algo-5458326
So I am assuming that is the casino you are talking about? Might as well direct this one to their thread if you want answers quickly.

Yes, you don't have to do anything when you win a contest prize, either airdropped or a tip will be their method of sending the prize but try to check the terms and conditions too if you are eligible for their contest.
Some event participants should only be VIPs and some with a minimum rank requirement and they don't allow the lower ones. Wagering amounts are sometimes a requirement too.
So if you could only provide more information then perhaps it will be answered better either here or in the thread of whatever casino you played it. If they have an available thread here and if not, click the customer support and provide the details.

Wiwo

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Quote from: PX-Z on July 02, 2023, 06:50:16 PM

Quote from: Wiwo on July 02, 2023, 03:41:36 PM

I try as much as possible to avoid playing games that are supplied by third-party game providers, this is because most of the problems arising from their party providers are always unresolved and in the end, the players end up being sent to and from the casino will ask the player to contact the game providers and the game providers also ask the player to contact the casino.

So in the end, the player is left with no choice but to abandon the case and move on to other things.

Isn:t most casino or new casino is partnered with third party game provider now a days? I always see that in scam accusations of users playing casino then being banned because game providers detected unusual behaviours of the users. They usually reply and tell that generic message that you are banned but wouldn't tell you specific reasons.

That is part of the reason why I avoid them as much as possible third party games I prefer the in-house games from the casino because if you have any issue with the in-house games you can easily get answers and possible resolutions unlike the third-party games that you are left in the dark to figure out what the reason for the bans are but if it casino games most especially those casinos that have a good reputation.

They will always give information and explanations as to why you get banned or even the crime or offences and it is possibly a solution if the offence is not up to the one to ban your account.

So is a big difference between in-house games and third-party games providers.

PX-Z

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Quote from: Wiwo on July 02, 2023, 03:41:36 PM

I try as much as possible to avoid playing games that are supplied by third-party game providers, this is because most of the problems arising from their party providers are always unresolved and in the end, the players end up being sent to and from the casino will ask the player to contact the game providers and the game providers also ask the player to contact the casino.

So in the end, the player is left with no choice but to abandon the case and move on to other things.

Isn:t most casino or new casino is partnered with third party game provider now a days? I always see that in scam accusations of users playing casino then banned because game providers detected unusual behaviours of the users. They usually reply and tell that generic message that you are banned but wouldn't tell you specific reasons.

Nwada001

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Quote from: astaroth81 on July 02, 2023, 01:30:41 PM

Kind of odd how they promote these competitions so much then when someone wins something they don't even get anything and no one is willing to help them...

Going through your thread history, you are not the type that creates threads and abandons them; you revisit the thread, so if you do the same here, you should take the suggestion of members who have suggested that you provide more details about your claim on how you won a game and were not able to withdraw it. Even the site link name or image to at least convince people enough to give your thread more attention is nowhere to be found.

It's based on the information that you will bring forward after now that we could decide if the game is real or fake, or if it has gotten to a situation where you can raise a scam alarm in order for other users to take note and avoid such mistakes in the future.

Slow death

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you need to stop creating many threads and in all of them you do not provide many details of what you are looking for or what casino it is about, the moderators will probably delete your thread when they consider that you are facing a very irrelevant or unimportant thread due to the scarcity of data, so I suggest that in this thread you put the name of the casino and contest or game in which you played, a photo that proves that you won but you have not received anything so far, this is very important and relevant data

you also have to say what date you started using the casino, how many problems you already have in that same casino and game, when you contacted their support, what their support told you, I hope you are not another person who is complaining of betnomi that is now under maintenance that nobody knows if the casino will really come back or not, if your case is related to the betnomi casino then you must mention it in this thread, and if it is related to another casino also mention the name of that casino here

seleme

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Duelbits.com

Any proofs?
Which provider was that ?
Tell us more about the discussion with the support team and casino.
Maybe you didn't bet over the minimum required amount for being eligible for a cash drop promotion.

Broadanbig

full member

Activity: 462

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OP your complaints has no basis. No proof, you did not mention the type of game you played, you did not mention the casino if possibly it is one and also, here is not the right place to lay complaints as this is possibly has to do with the reputation of the casino you played the game and won. You can put up a complaints here
https://bitcointalk.org/index.php?board=129.0. I think this would serve you better.

goaldigger

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A legit site will not ruin their reputation just for a drop, or this kind of promotion.
If you can provide some details about this claim then maybe we can help. Again, deal only with the legit site and have your confidence with them. If you’re into promotions like this, better to have some research first before trying to avoid any stress like this.

goldkingcoiner

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Quote from: astaroth81 on July 02, 2023, 01:30:41 PM

Won this a few weeks ago and haven't received anything. I tried to contact support from the casino I won it at but they don't reply. My VIP host said to contact the game provider but they too didn't reply, not even on twitter.

Anyone know how these contests work? Like shouldn't they just airdrop whatever into the wallet that played the game which won the prize? I shouldn't have to do anything right?

Kind of odd how they promote these competitions so much then when someone wins something they don't even get anything and no one is willing to help them...

I do not think that anyone here will be able to help you, especially because you have given us nothing to work with. No information about the online gambling casino, nothing about the contest and no proof or hints whatsoever.

If you did actually win the contest on a legitimate casino then there might be some misunderstanding. Perhaps the misunderstanding in this particular case is the date of when the winnings are paid out. Or perhaps you missed something else.

It seems strange to me that a casino would ignore your requests and pleas for assistance. That does not sound like something a legitimate casino would do.

Tell us more and we might be able to help you out...

Wiwo

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Quote from: Saint-loup on July 02, 2023, 03:37:05 PM

Quote from: Eternad on July 02, 2023, 01:56:08 PM

The casino itself should be the one contacting the game provider if their users experience this issue on their website. It’s very unprofessional for them to just passed you on the 3rd party game provider without doing their part on contacting the provider as you are their customer. Cashdrop should be drop automatically if you win the contest after the tournament ends.

Can you provide here what’s specific tournament you join so that we read the ToS and help you by understanding the full mechanics of this contest. Upload screenshot too that provng that you really win the contest. You can upload screenshot on talkimg.com and paste the image link here.

You're right mate, it's the job of the casino to deal with that. Usually, when we complain to the customer support of a 3rd party game provider, they say we will get updates from our casino and not from them, at least when they bother to accept our query instead of just inviting us to contact the customer service of our casino.
They usually explain they don't manage funds and players' balances, only the casino is doing it.

I try as much as possible to avoid playing games that are supplied by third-party game providers, this is because most of the problems arising from their party providers are always unresolved and in the end, the players end up being sent to and from the casino will ask the player to contact the game providers and the game providers also ask the player to contact the casino.

So in the end, the player is left with no choice but to abandon the case and move on to other things.

Topic: EDITED: won cash x drop but no prize?? - page 2. (Read 343 times)