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Topic: Email from Dwolla Regarding Reversals - page 4. (Read 10414 times)

sr. member
Activity: 240
Merit: 250
Don't mind me.
April 16, 2012, 10:51:38 PM
#43
Ironically, this will make Bitcoin world MORE anonymous, as more US people will now use the anonymous cash deposits at banks via BitInstant instead of Dwolla (it was already much faster... now it's more far more private as well).

That's not ironic. Dwolla is covering it's own ass and doesn't give a rip about how Bitcoin will run with or without it. I would give them my life story if it meant that I could get stuff from here to there faster, but the 30 day thing kills it for me.
legendary
Activity: 2506
Merit: 1010
April 16, 2012, 10:37:33 PM
#42
so you have to wait 30 days from first depositing money into dwolla before you can send it to mtgox now?

That's what it sounds like.
member
Activity: 84
Merit: 10
April 16, 2012, 09:10:02 PM
#41
so you have to wait 30 days from first depositing money into dwolla before you can send it to mtgox now?
legendary
Activity: 2506
Merit: 1010
April 16, 2012, 08:47:37 PM
#40
Ya, denying service because you won't link your Facebook account is probably something the EFF needs to jump onto before it becomes accepted practice.

 - http://www.betabeat.com/2011/12/13/as-banks-start-nosing-around-facebook-and-twitter-the-wrong-friends-might-just-sink-your-credit
 - http://www.movenbank.com
sr. member
Activity: 350
Merit: 250
April 16, 2012, 07:33:53 PM
#39
Any money transfer system based on online banking is doomed to fraud unfortunately.

In the U.S. they've yet to allow retail banking (consumer banking) customers do ACH push.   Add in a Yubikey requirement to allow ACH push (only with the key) and most of the problem with unauthorized transactions is solved.   The problem is banks see that switch as being too expensive, in financial terms and consumer education and support.  It is still cheaper to pass on the cost of fraud to either the customers or the merchant, and when forced to, eat a little themselves.

There's a gold and currency exchange office where I live where you can walk in, lay down cash and they will send risky electronic transactions for a small fee, so the receiver is guaranteed clean funds.

Yubikey and other requirements for online banking would be great but seems to me banks and credit card companies are willing to just eat the fraud if it's easy for their customers to use. Push a button send money.
legendary
Activity: 2506
Merit: 1010
April 16, 2012, 07:27:42 PM
#38
Any money transfer system based on online banking is doomed to fraud unfortunately.

In the U.S. they've yet to allow retail banking (consumer banking) customers do ACH push.   Add in a Yubikey requirement to allow ACH push (only with the key) and most of the problem with unauthorized transactions is solved.   The problem is banks see that switch as being too expensive, in financial terms and consumer education and support.  It is still cheaper to pass on the cost of fraud to either the customers or the merchant, and when forced to, eat a little themselves.
legendary
Activity: 2506
Merit: 1010
April 16, 2012, 07:21:24 PM
#37
If most of the attacks are from creating new accounts using stolen non-Dwolla enrolled bank accounts then the attackers will simply shift to stealing existing dwolla accounts.

Which reduces the size of Dwolla's risk exposure by several orders of magnitude, for now.  I'm guessing at $0.25 per transaction they simply cannot afford even to deal with the administrative hassle coming from the fraud transactions -- either attempted or successful, so this change is one way to automate away much of it.
sr. member
Activity: 350
Merit: 250
April 16, 2012, 07:20:30 PM
#36
30 day wait won't really prevent fraud.

There is logic for the 30-day wait.  It states that you must have used Dwolla to transfer funds from your bank account at least 30 days prior.  Thus if a scammer did a bank transfer without the bank account holder realizing it right away, the passing of one statement cycle increases the chances the transaction would be discovered.

This will help Dwolla with Dwolla Instant as well, as if the scammer were to have created the account and applied for the line of credit, at least the chances are that the legitimate account holder will likely learn that this account and/or credit line was created before any funds were transferred to a bitcoin exchange.


True this does prevent simple new signup fraud, but still doesn't combat identity theft. Can open bank accounts remotely using somebody's stolen identity, launder other stolen funds through it to Dwolla, then apply for credit after the 30 days. Some scammers are in it for the long haul if they can pull it off.

Any money transfer system based on online banking is doomed to fraud unfortunately. Trustcash wins again

full member
Activity: 736
Merit: 100
Adoption Blockchain e-Commerce to World
April 16, 2012, 07:08:32 PM
#35
I'm pulling all my money out ASAP and contacting support to delete my account as soon as the money reaches my bank account.
donator
Activity: 1218
Merit: 1079
Gerald Davis
April 16, 2012, 06:43:28 PM
#34
30 day wait won't really prevent fraud.

There is logic for the 30-day wait.  It states that you must have used Dwolla to transfer funds from your bank account at least 30 days prior.  Thus if a scammer did a bank transfer without the bank account holder realizing it right away, the passing of one statement cycle increases the chances the transaction would be discovered.

This will help Dwolla with Dwolla Instant as well, as if the scammer were to have created the account and applied for the line of credit, at least the chances are that the legitimate account holder will likely learn that this account and/or credit line was created before any funds were transferred to a bitcoin exchange.


It prevents a scammer from using a non-Dwolla bank account and signup up for Dwolla service but it does nothing to protect against keylogger and using a victims already established account (one w/ facebook links, and 30 day of account history).

It is feel good security.  If most of the attacks are from creating new accounts using stolen non-Dwolla enrolled bank accounts then the attackers will simply shift to stealing existing dwolla accounts.
legendary
Activity: 2506
Merit: 1010
April 16, 2012, 06:33:25 PM
#33
30 day wait won't really prevent fraud.

There is logic for the 30-day wait.  It states that you must have used Dwolla to transfer funds from your bank account at least 30 days prior.  Thus if a scammer did a bank transfer without the bank account holder realizing it right away, the passing of one statement cycle increases the chances the transaction would be discovered.

This will help Dwolla with Dwolla Instant as well, as if the scammer were to have created the account and applied for the line of credit, at least the chances are that the legitimate account holder will likely learn that this account and/or credit line was created before any funds were transferred to a bitcoin exchange.
sr. member
Activity: 350
Merit: 250
April 16, 2012, 06:13:13 PM
#32
Facebook thing and 30 day wait won't really prevent fraud. Afterall most crimebots record every keystroke and login so the potential fraudster would already have all Dwolla/FB/everything and can just buy the SSN# from a lookup service.

Bitinstant should crowdsource trusted people to do cash in hand trades in every city and pay an affiliate fee or something Smiley No more banks or dwolla middlemen. Sort of a giant hawalla network
legendary
Activity: 2506
Merit: 1010
April 16, 2012, 06:01:58 PM
#31
I just confirmed with Dwolla support that all 4 steps are now a requirement before sending money to MtGox.
- The 30 bank transfer history I have no problem with.  

There was use of Dwolla by some that never set up a bank account.  If one doesn't trust the exchanges, funds could be moved out of the exchange into Dwolla without giving them anything other than a name e-mail address (for small amounts, of course -- for larger amounts they've wanted ID for quite some time now.)

Many people were able to use Dwolla as an FDIC insured temporary holding spot after cashing out of some bitcoins.  But now, they must register with a bank and wait 30 days in order to get that money back into bitcoins.   Some of them don't even have a bank account.   (Fortunately, some reloadable debit cards will function as direct deposit for transferring cash out sooner than 30 days).

- Accessing my Facebook and Social Security number is an unnecessary invasion of my privacy that I will not tolerate, and is the main reason I am cancelling my account.

Yup -- the Facebook part is unacceptable.  The SS# I can understand, though I would think existing accounts should get grandfathered in as far as the balance that existed when this change occurred.

- The fact that they are up-selling their new Hub Pages product is repugnant, particularly that it is a requirement before you can send money to certain people.

Isn't that bizarre?   To send money to you I need to set up a hub page so that I too can receive money from others?    Why?

I wouldn't bet that was a misunderstanding by the person editing the announcement or something to that effect.
legendary
Activity: 1904
Merit: 1002
April 16, 2012, 05:56:03 PM
#30

1) Connect a social network


Steps like this only hurt Dwolla.  The fraudsters have dummy social network accounts set up.  I guess they may catch a dummy who starts honest then goes rouge and tries to charge back a Dwolla transaction because they would have more information on them.  Probably not though, the bank is most often going to side with the customer. 

Dwolla NEEDS two factor now.  Just fishing for REAL Dwolla accounts and using them to buy BTC is going to be a problem.  Each hack Dwolla account will be worth something so long as Dwolla is accepted by bitcoin exchanges.  Hackers are going to keep pushing Dwolla as long as they sit still.  Paypal has the advantage because they can usually take a payment back in the end.   

Dwolla has two factor, but one is a password, and one is a short, numerical pin.  SMS or Google Authentication would be a step in the right direction.

BTW that isn't two factor.

a) Something you know
b) Something you have
c) Something you are

One factor uses one of the factors, two factor uses two, and three factor uses three.  Adding more elements from the same factor doesn't significantly increase security.



Thank you, you are correct.
http://en.wikipedia.org/wiki/Two-factor_authentication
vip
Activity: 490
Merit: 271
April 16, 2012, 05:55:27 PM
#29
Cash deposits at banks seems to be the way to go to maintain privacy.

This AML KYC stuff is just because LE has become lazy. If they truly suspect someone of a crime then they can goto the bank and get the video. This 'everyone' is a suspect so lets violate their privacy, needs to fail. So, every time they come up with a system, we need to come up with a 'legal' way of circumventing it.

donator
Activity: 1218
Merit: 1079
Gerald Davis
April 16, 2012, 05:52:49 PM
#28

1) Connect a social network


Steps like this only hurt Dwolla.  The fraudsters have dummy social network accounts set up.  I guess they may catch a dummy who starts honest then goes rouge and tries to charge back a Dwolla transaction because they would have more information on them.  Probably not though, the bank is most often going to side with the customer. 

Dwolla NEEDS two factor now.  Just fishing for REAL Dwolla accounts and using them to buy BTC is going to be a problem.  Each hack Dwolla account will be worth something so long as Dwolla is accepted by bitcoin exchanges.  Hackers are going to keep pushing Dwolla as long as they sit still.  Paypal has the advantage because they can usually take a payment back in the end.   

Dwolla has two factor, but one is a password, and one is a short, numerical pin.  SMS or Google Authentication would be a step in the right direction.

BTW that isn't two factor.

a) Something you know
b) Something you have
c) Something you are

One factor uses one of the factors, two factor uses two, and three factor uses three.  Adding more elements from the same factor doesn't significantly increase security.

legendary
Activity: 1008
Merit: 1021
Democracy is the original 51% attack
April 16, 2012, 05:44:32 PM
#27
Ironically, this will make Bitcoin world MORE anonymous, as more US people will now use the anonymous cash deposits at banks via BitInstant instead of Dwolla (it was already much faster... now it's more far more private as well).
sr. member
Activity: 308
Merit: 250
April 16, 2012, 05:40:12 PM
#26
If you have an account and don't want to comply with their bullshit verification, contact support and ask for it to be deleted.  They should feel some pain from this new policy.

except that, IIRC, your account won't actually be deleted for a very long time.

They offered to suspend my account, I told them to permanently delete all data that they are not required by law to retain.  They still haven't responded.
hero member
Activity: 798
Merit: 1000
April 16, 2012, 05:38:04 PM
#25
If you have an account and don't want to comply with their bullshit verification, contact support and ask for it to be deleted.  They should feel some pain from this new policy.

except that, IIRC, your account won't actually be deleted for a very long time.
donator
Activity: 448
Merit: 250
April 16, 2012, 05:37:45 PM
#24
Is that true for Dwolla/Intersango too?
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