eXch - instant exchange BTC / LN / XMR / LTC / ETH / ERC20 - page 20.

Pmalek

legendary

Activity: 2730

Merit: 7065

Quote from: NotATether on July 24, 2024, 04:35:38 AM

Depending on when the customer support is manned, you might have to wait a (very) long time for a support agent to answer you after the first reply they make.

I can't believe I have to write this, but in case anybody asks, no, this is not fearmongering!

As they explained in their post a few days ago, your case was different. You weren't a customer and user of a swap operation. You were an outside partner and affiliate. eXch stated that they are quick to address complaints regarding their exchange operations (I think it's within 48 hours). Therefore, everything else has a lower priority. Luckily, I have never had any problems with swaps that required that I get in touch with their support to be able comment on the speed of their replies.

ABCbits

legendary

Activity: 2870

Merit: 7490

Crypto Swap Exchange

Quote from: logfiles on July 24, 2024, 05:59:12 PM

The Good news is that Cloudfare now displays a warning about the site

This is first time i see CloudFlare display such warning. And it's surprisingly good news, since in past they resist to stop offering service for pirated website[1-2].

[1] https://cip2.gmu.edu/2016/08/17/cloudflares-desperate-new-strategy-to-protect-pirate-sites/
[2] https://adguard-dns.io/en/blog/cloudflare-torrent-court-ruling.html

NotATether

legendary

Activity: 1568

Merit: 6660

bitcoincleanup.com / bitmixlist.org

Quote from: joker_josue on July 25, 2024, 01:45:48 AM

It's one thing for me to be unsure whether it's exch.cw or .pw. Another thing is to be unsure whether it is exch.net or excha.net.

I don't think .cw is a valid TLD.

joker_josue

legendary

Activity: 1722

Merit: 4711

**In BTC since 2013**

Quote from: LoyceV on July 25, 2024, 01:21:32 AM

Quote from: joker_josue on July 24, 2024, 01:32:28 PM

I keep asking myself why they don't start using a more traditional domain in order to avoid these types of errors on the user's side.

For example, this one is still free: exch.services

Even sites with a very traditional .com domain have loads of phishing duplicates. And changing URL now makes it only worse.

Yes, that is also true. But usually the problem before is in the .com. Which reduces the possibility of making mistakes, or at least is more perceptible to the user.

It's one thing for me to be unsure whether it's exch.cw or .pw. Another thing is to be unsure whether it is exch.net or excha.net.

LoyceV

legendary

Activity: 3290

Merit: 16489

Thick-Skinned Gang Leader and Golden Feather 2021

Quote from: joker_josue on July 24, 2024, 01:32:28 PM

I keep asking myself why they don't start using a more traditional domain in order to avoid these types of errors on the user's side.

For example, this one is still free: exch.services

Even sites with a very traditional .com domain have loads of phishing duplicates. And changing URL now makes it only worse.

logfiles

copper member

Activity: 2170

Merit: 1822

Top Crypto Casino

Quote from: joker_josue on July 24, 2024, 01:32:28 PM

I keep asking myself why they don't start using a more traditional domain in order to avoid these types of errors on the user's side.

For example, this one is still free: exch.services

It still won't stop users from falling for those phishing sites as long as scammers keep creating them. A good example is that list of crypto mixer phishing and scam sites. Very many vicitms got caught up even with the phishing sites of more traditional domains.

The Good news is that Cloudfare now displays a warning about the site

joker_josue

legendary

Activity: 1722

Merit: 4711

**In BTC since 2013**

Quote from: paid2 on July 24, 2024, 02:02:35 PM

Quote from: joker_josue on July 24, 2024, 01:32:28 PM

I keep asking myself why they don't start using a more traditional domain in order to avoid these types of errors on the user's side.

For example, this one is still free: exch.services

Apparently it will be "exch.net" (at least if their plans did not change since).

They wrote about their domain name change some months ago:

Quote from: eXch on May 27, 2024, 07:41:38 AM

Quote from: Pmalek on March 25, 2024, 11:34:16 AM

Last week you made changes to your OP and pointed all links to the .pw domain. Will it remain like that from now on?

We will soon be migrating to the `exch.net` domain we bought for 10k$ so I don't feel any urge updating the OP right now and think it's better to update it when we perform definitive changes.

We bought the .net one because .net, .com and .org zones are those of very few left that are not managed by any centralized authority, unlike most ccTLDs today that were bought by corporations like CentralNic who can do whatever they want with the domains independently of the company that sells them.

I no longer remembered that.

Now, I don't understand the delay. Are they preparing some kind of update, and releasing everything at the same time?

paid2

hero member

Activity: 504

Merit: 1065

Crypto Swap Exchange

I've reported them off, in the hope that it'll be effective... In general it's quite quick for this type of case, let's hope for a quick action

_act_

legendary

Activity: 1064

Merit: 1298

Lightning network is good with small amount of BTC

Quote from: LoyceV on July 24, 2024, 09:51:34 AM

Quote from: Baadcaptain111 on July 24, 2024, 04:59:43 AM

Just saw now … excx.FAKE.ch scam site ‍♂️‍♂️‍♂️‍♂️‍♂️

That's a sneaky one! Try to report it to their registrar:

Code:

    Domain name
    excx.ch

    Registrar
    NETIM
    av arthur notebart 264
    FR-59160 Lille
    Phone +33 972307470
    [email protected]

    DNSSEC
    no

    Name servers
    adi.ns.cloudflare.com
    dilbert.ns.cloudflare.com

    First registration date
    24 March 2024

Maybe they'll take it down if you report it for scamming/phishing.

Scammers are targeting the users and new users of this site. I hope exch.cx should try to find similar sites that clone their website and report them also. Cloning a site like this is definitely a scam. This is so sad. 50 LTC is not a small amount of money. We do not know the people this scam site would have also scammed in the past. These similar name of a thing is not common on some other exchanges. I think those exchanges are monitoring other similar sites. Also maybe create similar sites in a way it will redirect users to their real site.

paid2

hero member

Activity: 504

Merit: 1065

Crypto Swap Exchange

Quote from: joker_josue on July 24, 2024, 01:32:28 PM

I keep asking myself why they don't start using a more traditional domain in order to avoid these types of errors on the user's side.

For example, this one is still free: exch.services

Apparently it will be "exch.net" (at least if their plans did not change since).

They wrote about their domain name change some months ago:

Quote from: eXch on May 27, 2024, 07:41:38 AM

Quote from: Pmalek on March 25, 2024, 11:34:16 AM

Last week you made changes to your OP and pointed all links to the .pw domain. Will it remain like that from now on?

We will soon be migrating to the `exch.net` domain we bought for 10k$ so I don't feel any urge updating the OP right now and think it's better to update it when we perform definitive changes.

We bought the .net one because .net, .com and .org zones are those of very few left that are not managed by any centralized authority, unlike most ccTLDs today that were bought by corporations like CentralNic who can do whatever they want with the domains independently of the company that sells them.

joker_josue

legendary

Activity: 1722

Merit: 4711

**In BTC since 2013**

Quote from: LoyceV on July 24, 2024, 09:51:34 AM

Quote from: Baadcaptain111 on July 24, 2024, 04:59:43 AM

Just saw now … excx.FAKE.ch scam site 🤦🏽‍♂️🤦🏽‍♂️🤦🏽‍♂️🤦🏽‍♂️🤦🏽‍♂️

That's a sneaky one! Try to report it to their registrar:

I keep asking myself why they don't start using a more traditional domain in order to avoid these types of errors on the user's side.

For example, this one is still free: exch.services

LoyceV

legendary

Activity: 3290

Merit: 16489

Thick-Skinned Gang Leader and Golden Feather 2021

Quote from: Baadcaptain111 on July 24, 2024, 04:59:43 AM

Just saw now … excx.FAKE.ch scam site 🤦🏽‍♂️🤦🏽‍♂️🤦🏽‍♂️🤦🏽‍♂️🤦🏽‍♂️

That's a sneaky one! Try to report it to their registrar:

Code:

    Domain name
    excx.ch

    Registrar
    NETIM
    av arthur notebart 264
    FR-59160 Lille
    Phone +33 972307470
    [email protected]

    DNSSEC
    no

    Name servers
    adi.ns.cloudflare.com
    dilbert.ns.cloudflare.com

    First registration date
    24 March 2024

Maybe they'll take it down if you report it for scamming/phishing.

Kramerc

sr. member

Activity: 397

Merit: 250

Quote from: LoyceV on July 24, 2024, 03:19:57 AM

Quote from: Kramerc on July 23, 2024, 01:09:36 PM

The lack of liquidity that exch has is due to them not being able to supply enough coins. They already have the buyers that are willing to pay 5%+ in fees and who eat up all the available supply in less than 24h, so what they need more is monero sellers to sell on exch (instead of some other places).

This (still) makes me believe Monero is highly undervalued.

Quote from: paid2 on July 23, 2024, 01:43:57 PM

The volume of XMR over the last 24 hours for eXch is 6776.91 .

I have the impression that eXch no longer really suffers from liquidity problems with XMR.

At the moment, XMR-reserves are less than 1% of the 24h volume. That confirms what has been posted before: any Monero that gets added quickly gets sold.

Monero on a CEX is not the same as Monero in your own wallet Wink

Nice to start the thought process. The "market" doesn't decide anything, it's simply market participants (usually market makers) with an incentive that decide the price of any asset indefinitely until some other big players decide to join in.

If liquidity moves over from CEXs to exch, then how is exch still having liquidity problems (to supply new coins)? What happens is that instead of leechers sucking the 5% profit from exch (because of supply problems), this gets into exch's pockets, while other market participants will profit off the sell on exch/buy on cex arbitrage.

Sounds like a win win.

bitmover

legendary

Activity: 2352

Merit: 6089

bitcoindata.science

Quote from: LoyceV on July 24, 2024, 03:19:57 AM

That's not really possible on an instant exchange. On "regular' exchanges, the market decides the price. On eXch, it's based on other regular exchanges. It wouldn't dare predict what would happen if eXch were to offer a higher price for Monero than other exchanges. It may lead to all liquidity on those exchanges being eaten by arbitrage traders, more Monero flowing into eXch, and the price spiraling upwards. Either way, I don't think it solves the liquidity problem. But that's just my own speculation of course.

Yeah, but for how long could that be maintained? Who will pay for the higher XMR price?

This is basically an order book, someone has to buy (in this case, exch itself if it doesnt use any third party exchange).

If they raise XMR price for 5%, theoretically they could use all of their other coins reserves to sustain that price for some time... but in the end of the day, when the reserves of other coins are drained, they would not be able to buy the same amount of those coins back

Baadcaptain111

newbie

Activity: 5

Merit: 2

Just saw now … excx.ch scam site 🤦🏽‍♂️🤦🏽‍♂️🤦🏽‍♂️🤦🏽‍♂️🤦🏽‍♂️

Baadcaptain111

newbie

Activity: 5

Merit: 2

I saved the letter of guarantee. I can see the wallet received my funds and are confirmed, the status at my website is still „awaiting input „

NotATether

legendary

Activity: 1568

Merit: 6660

bitcoincleanup.com / bitmixlist.org

Quote from: Baadcaptain111 on July 24, 2024, 03:59:12 AM

They have only email and simplex contact I tryed already both…

Depending on when the customer support is manned, you might have to wait a (very) long time for a support agent to answer you after the first reply they make.

I can't believe I have to write this, but in case anybody asks, no, this is not fearmongering!

_act_

legendary

Activity: 1064

Merit: 1298

Lightning network is good with small amount of BTC

Quote from: Baadcaptain111 on July 24, 2024, 03:59:12 AM

They have only email and simplex contact I tryed already both…

You will have letter of guarantee on the website after you sent the money to the address they provided you. To make it faster, include the letter of guarantee in the email. If you do not include it, they will still ask of it.

Quote from: Pmalek on July 24, 2024, 04:11:05 AM

How long has it been since you contacted their support? I would say give them up to 48 hours to respond. Don't forget that July/August is holiday season. People are on vacation and therefore you can expect delays with whatever you do. It's normal. I understand how you might feel, but eXch has thus far had a spotless reputation.

I think he has just sent them email and the other way to contact them. I hope they can solve the problem as fast as possible.

Pmalek

legendary

Activity: 2730

Merit: 7065

Quote from: Baadcaptain111 on July 24, 2024, 03:59:12 AM

They have only email and simplex contact I tryed already both…

How long has it been since you contacted their support? I would say give them up to 48 hours to respond. Don't forget that July/August is holiday season. People are on vacation and therefore you can expect delays with whatever you do. It's normal. I understand how you might feel, but eXch has thus far had a spotless reputation.

Baadcaptain111

newbie

Activity: 5

Merit: 2

They have only email and simplex contact I tryed already both…

Topic: eXch - instant exchange BTC / LN / XMR / LTC / ETH / ERC20 - page 20. (Read 27792 times)