There is still a chance we will add TRC-20 USDT, just no ETA yet.
I hope you do. I don't see how it can harm your business. At the same time, you'll surely increase your client base, which brings more profit.
Then the order will convert itself into a backorder and offer you either an instant automatic refund or waiting indefinitely till sufficient reserve appears, on which event your order will be completed automatically. This order will be prioritized once there is reserves.
Excellent! So, that option was there all along, we just didn't know about it.
t was always possible since our system supports backordering...
The only downside of such backorders is that we might force-refund your order any time without any prior notice, but this happens rarely.
I have two follow up questions.
1. If my order becomes a backorder, will eXch use the exchange rate applicable at the time the reserves fill up and my order gets processed or the rate from when my deposit transaction confirmed? I am pretty sure it's the former, but let's see.
2. What are the possible reasons why a backorder gets refunded from your side? Is it fee related? If I began the exchange at a time when the mining fees for the coin I wanted were low, but then they doubled, would eXch process the order, request more for mining fees, or return the initial deposit?
I checked your FAQ section, but it doesn't mention any of this regarding backorders you just discussed. Perhaps you should add it, so your clients know such an option exists.
Also, how often do reserves get filled? I wanted to do BTC - Dash exchange but at the moment there is only 6.21 DASH available for exchange (not enough for me).
It depends on how soon someone will come and deposit DASH to eXch in exchange for a different cryptocurrency. eXch doesn't fill its own reserves. As soon as someone sends some DASH their way, the reserves will fill up.