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Topic: FastCash4Bitcoins Support Thread - page 35. (Read 94604 times)

sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
October 15, 2012, 10:42:16 AM
What bank will the business check come from when mailed?

Company checks and cashier's checks are drawn from Bank Of America.
legendary
Activity: 1310
Merit: 1000
October 15, 2012, 10:18:48 AM
What bank will the business check come from when mailed?
sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
October 15, 2012, 10:15:49 AM
Do you still offer bank account deposit? I see it on fees, but not under sell.

Sorry that option has been discontinued, I will have the fees page updated today.

legendary
Activity: 1310
Merit: 1000
October 15, 2012, 10:14:36 AM
Oh, sorry I was thinking it was 1% of gox.

Do you still offer bank account deposit? I see it on fees, but not under sell.
sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
October 15, 2012, 09:44:36 AM
Hi, your estimator is taking more than 1% off gox, is this the correct amount that we will get?

Our buy price is the price we pay, and the % difference from MTgox will vary.  Generally it will be in the range of 3% to 5%.  It has never been 1%.  Some payout options have an additional fee deducted (due to their cost).  A company check, ACH (Direct Deposit), or Dwolla transfer is free, but a cashier's check is $14 and a PayPal Deposit is 1%.
legendary
Activity: 1310
Merit: 1000
October 15, 2012, 09:37:01 AM
Hi, your estimator is taking more than 1% off gox, is this the correct amount that we will get?

sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
October 14, 2012, 11:24:09 PM
Update:
We had an issue with our PayPal payout API which resulted in roughly a half dozen PayPal payments not being sent over the last two days.  The issue is resolved and all PayPal payouts have been made.  We apologize for any inconvenience this may have caused.

Staff

Tangible Cryptography
sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
October 12, 2012, 11:24:29 AM
Update:
As our available funds and cashflow continues to improve we will be reviewing our max payout limits.  Bank/check transactions have been raised to $6,000.  Dwolla & PayPal payment maximums will be increased in the coming weeks and we will be bringing back the $1,000 MoneyPak option. 

The minimum on cashier's checks has been increased to $1,000 and the fee raised from $10 to $14.  This is in response to increased banking fees.  Our company checks remain a no transaction fee option.
sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
October 12, 2012, 11:19:39 AM
.
                                      Funding Status (last updated 10/12/2012 12:00 EST)                                      
Bank  Funds high (max payout available)                
MoneyPak  $250 In Stock ($100 & $500 backordered*)   Additional cards available 10/12/2012
PayPal  Funds high (max payout available)                
Dwolla  Funds high (max payout available)                
* Delivery within 24 hours.
member
Activity: 72
Merit: 10
October 11, 2012, 01:47:27 PM
Assistance was provided swiftly!  fastcash4bitcoins.com is a great company!   Grin
sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
October 11, 2012, 01:08:57 PM
Refunds are processed manually because we use a 100% cold wallet for security.

That's fair.  Is there a typical turnaround time on that?  Hours or days?  Thanks for your help!

Usually within a few hours.  I show no expired orders needing a refund at this time.  If you need further assistance send me a PM with your order number.
member
Activity: 72
Merit: 10
October 11, 2012, 01:07:40 PM
Refunds are processed manually because we use a 100% cold wallet for security.

That's fair.  Is there a typical turnaround time on that?  Hours or days?  Thanks for your help!
sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
October 11, 2012, 01:02:09 PM
.
                                      Funding Status (last updated 10/11/2012 14:00 EST)                                      
Bank  Funds high (max payout available)          
MoneyPak  Backordered (delivery within 24 hours)   Additional cards available 10/11/2012
PayPal  Funds high (max payout available)          
Dwolla  Funds exhausted (no payout available)   Additional funds available 10/12/2012
sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
October 11, 2012, 01:01:48 PM
I had a failed transaction on your site over three hours ago and have yet to receive the refund.  Is there some sort of holding period before the refund is issued?   Huh

Refunds are processed manually because we use a 100% cold wallet for security.
member
Activity: 72
Merit: 10
October 11, 2012, 12:52:13 PM
I had a failed transaction on your site over three hours ago and have yet to receive the refund.  Is there some sort of holding period before the refund is issued?   Huh
sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
October 10, 2012, 09:54:25 PM

                                      Funding Status (last updated 10/10/2012 23:00 EST)                                      
Bank  Funds high (max payout available)          
MoneyPak  Backordered (delivery within 24 hours)   Additional cards available 10/11/2012
PayPal  Funds exhausted (no payout available)   Additional funds available 10/11/2012
Dwolla  Funds exhausted (no payout available)   Additional funds available 10/11/2012
hero member
Activity: 784
Merit: 1009
firstbits:1MinerQ
October 10, 2012, 07:39:29 PM
Hey. Your site is looking great. Finally fixed on my browser so text doesn't overlap any more.
Thx. Will send money again  soon.
sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
October 09, 2012, 01:22:30 PM
Update: 
More bank funds just added!
sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
October 08, 2012, 04:24:55 PM
Tried to do a transaction for the past half hour or so. I seem to be unable to communicate with the secure portion of your server, so I can't create a sale order.

UPDATE: Just for my sanity and to get it out of the way, I tried flushing my DNS and resetting the entire internet connection chain just to make sure it wasn't an old DNS entry...nope, still ain't workin'.

Thank you for the notification, verifying now.

New server is operation and SSL issues are resolved. If you experience continued problems please send a PM or email ([email protected]).

For users that continue to see the following have outdated DNS information and are connected to the old server.   
The problem should resolve itself within a few hours.
Quote
FastCash4Bitcoins is moving to a new server.
Bitcoin purchases will resume once site transition is complete.
sr. member
Activity: 476
Merit: 250
Tangible Cryptography LLC
October 08, 2012, 02:54:27 PM
Tried to do a transaction for the past half hour or so. I seem to be unable to communicate with the secure portion of your server, so I can't create a sale order.

UPDATE: Just for my sanity and to get it out of the way, I tried flushing my DNS and resetting the entire internet connection chain just to make sure it wasn't an old DNS entry...nope, still ain't workin'.

Thank you for the notification, verifying now.
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