Author

Topic: FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting - page 177. (Read 464882 times)

legendary
Activity: 2968
Merit: 1130
Leading Crypto Sports Betting & Casino Platform
Another victim,

Always with the same problem, "VPN",, dont worry mate thats a old trick that many crypto sites do,, you must understand that is better avoid pay you 0,36 btc because we must pay our developers and stuff first.
VPN is really not the real issue, it is usually free vpn that causes this and not just VPN itself, or maybe a bad VPN if you paid for it.

Real VPN companies do not give the same IP to multiple people, they make sure that they create a new cloud computer that will be as basic as it gets and make you connect via them, since it is quite easy to do so and doesn't require much power the cost of that to them is probably few cents at most while charging like 4.9 or 9.9 dollars hence why they make a lot of money from it while still giving up unique and unused IP for yourself.

The bad ones do not even deal with that, just get bunch of IP and make everyone connect from that. In that case you connect to fortunejack all together and obviously it will be asked as a multi account and will not be paid.
hero member
Activity: 2632
Merit: 787
Jack of all trades 💯
I don't usually read ToS maybe even the others because it's long and tedious.  But I am not saying that it should not be read.  Because I, I am comfortable that I already know the common contents of each ToS.  I am in a country that is not subject to restrictions when it comes to online gambling casinos so I have nothing to worry about.  But when I do something or I have to make sure I review it.  As for the VPN, I have not used it since I experienced the suspension of my account due to its use.
We're the same, it's quite I'm lazy to read the long content of the whole page, the reason why gamblers skip the ToS upon reading and proceed to agree with the ToS even you dont know.

However, I appreciate gambling site that has a FAQ, a frequently ask question that most gamblers ask and reading the whole details of the ToS will I guess you can skip and back later when you aren't busy anymore.

We have similar traits upon not reading the tos but for only trusted site only since for sure the content is similar to the other reputable site also although theirs quite different regarding on some rules but for sure I will not violate any of them since first I don't use VPN while playing and avoid any multi account on the site since we all know that this is forbidden by most of the sites here.
sr. member
Activity: 2366
Merit: 305
Duelbits - $100k Bonus/week
I don't usually read ToS maybe even the others because it's long and tedious.  But I am not saying that it should not be read.  Because I, I am comfortable that I already know the common contents of each ToS.  I am in a country that is not subject to restrictions when it comes to online gambling casinos so I have nothing to worry about.  But when I do something or I have to make sure I review it.  As for the VPN, I have not used it since I experienced the suspension of my account due to its use.
We're the same, it's quite I'm lazy to read the long content of the whole page, the reason why gamblers skip the ToS upon reading and proceed to agree with the ToS even you dont know.

However, I appreciate gambling site that has a FAQ, a frequently ask question that most gamblers ask and reading the whole details of the ToS will I guess you can skip and back later when you aren't busy anymore.

~snip~
 As for the VPN, I have not used it since I experienced the suspension of my account due to its use.
Nope! dont use VPN on online gambling site, this make trouble in the future.
hero member
Activity: 2464
Merit: 594
I don't usually read ToS maybe even the others because it's long and tedious.  But I am not saying that it should not be read.  Because I, I am comfortable that I already know the common contents of each ToS.  I am in a country that is not subject to restrictions when it comes to online gambling casinos so I have nothing to worry about.  But when I do something or I have to make sure I review it.  As for the VPN, I have not used it since I experienced the suspension of my account due to its use.
legendary
Activity: 2044
Merit: 1018
Not your keys, not your coins!
Another victim,

Always with the same problem, "VPN",, dont worry mate thats a old trick that many crypto sites do,, you must understand that is better avoid pay you 0,36 btc because we must pay our developers and stuff first.
Reading ToS, FAQ on casinos before or after you create your accounts but should read them before you make your deposits.

Not all casinos allow customers to use VPN or Tor on their casinos but I am sure there is no casino allows customers to own multiple accounts.

Some people use VPN services to pass by restrictions on casinos and think they will become legally to use casinos with VPNs. They are absolutely wrong and they can not ask for sympathy because their faults (try to break ToS). It is difficult to identify and prove that they broke ToS because they don't know it, don't read it or simply because they try to break or try to cheat.

ToS, do you read it before using new platforms?
legendary
Activity: 2730
Merit: 7065
@FortuneJack

Last week I created this thread > https://bitcointalksearch.org/topic/--5278411.
I tested a few casinos to see if they have active IP blocks for restricted countries. You can see the results in the thread.

I checked the TOS of FortuneJack this morning and noticed that you don't list the countries that you (as a platform) restrict. Instead, you have listed "Prohibited Territories per provider". Does that mean that players from any country in the world is welcome to gamble at FortuneJack if he doesn't play certain games from restricted providers?

Please take a look at the following post and comment if you feel like it:
While I was checking the TOS for FortuneJack, I discovered that they don't have the usual restricted countries posted in their TOS. Instead, they have what they call: "Prohibited Territories per provider". (https://fortunejack.com/faq/prohibited-territories)

On that list, they state which countries are restricted from playing games from which game provider. Lets take USA as an example. They are banned on almost all providers. But they are not banned by Quickspin.

Would that mean that you can use FotuneJack and play ONLY Quickspin games as a US player?

Their TOS also states this:

Quote
10.2. You are not allowed to use the Gaming Service from any of the Prohibited Territories. Generally, we will block Your access to the particular Gaming Service from the Prohibited Territories, however, if it happens that Your access is not blocked and You are still able to use the Service from the Prohibited Territories, we reserve the right to void any wagers and winnings of You if we find out that the bet was made from any of the Prohibited Territory.
This seems to suggest that only particular games by certain providers aren't allowed. Meaning that US players are free to play the games that are not on the list. I am going to ask FortuneJack to clarify this to make sure I understood it properly.

Quote
10.3.  We do not provide our Services to the End Users located on certain territories, counties and jurisdictions, which require the respective local gaming license to be obtained for operating gaming platform and providing gaming and gambling services on such territory, unless we obtain the respective local license for the respective jurisdiction.
jr. member
Activity: 107
Merit: 7
Another victim,

Always with the same problem, "VPN",, dont worry mate thats a old trick that many crypto sites do,, you must understand that is better avoid pay you 0,36 btc because we must pay our developers and stuff first.

did you take some sportsbook bonus? I dont think so, FJ now is not offering anything for new depositors.

Hello,

I opened  a Fortunejack account some weeks ago and deposited 0,06 BTC. Because I am no betting specialist, I bought some picks over the last weeks at blogabet and made some picks with the 0,06 BTC. After some weeks and some luck I had 0,36 BTC on my account. Yesterday I tried to make my first withdrawal about 0,07 BTC. Normally this takes some minutes livechat told me. But after some hours nothing happens and I became an email:

" We are contacting you in regards to your account status. FortuneJack strictly enforces its policy of not allowing multiple accounts, and your account has been found to be associated with at least one additional account, which is considered illegitimate use of our website.
 
In direct accordance with our Terms & Conditions, winnings obtained by a player found to have multiple accounts are considered illegitimately obtained and will not be credited to the player's account and/or voided. This applies to any additional Games or Services that you participate in with funds obtained from illegitimate website use.
 
Failure to meet the requirements of FortuneJack's security policies can result in any or all of the following security procedures:

- Withhold all active transactions until further notice.
- Withhold all existing financial resources at user's disposal.
- Permanently discard all associated accounts.
 
Please reply directly to this email regarding the multiple accounts associated with your profile.  "



I was shocked, because I never made a Fortunejack account in the past or will do it in the future.

So I wrote them my story and offered them also to give them documents like my identity card which has the same name and birthdate as my email adress. Same I did with my BET365 account and it seems to be normal for verification.

Now, some minutes ago my account balance is 0,06 BTC again!!! Whole winnings were deducted.... No email... Livechat told me that there is a case of multi accounting...



SO BIG BIG WARNING! DO NOT REGISTER AT FORTUNEJACK! IF YOU WIN! THEY STOLE YOUR MONEY!

jr. member
Activity: 107
Merit: 7
It seems you only have problems when user is winning and withdrawal.

Did the player take some bonus? or just deposit and bet until he wins and request withdrawal?

I guess that, if this guy "use vpn" and loose his money, you will not put any stupid excuse because I recieve also the VPN EMAIL when was the first time that I withdrawal... answer back telling that no, i dont use any fucking VPN and got paid.

Stop using the "no withdrawal" trick with vpn users, if you dont want players use VPN then block them before deposit. Or maybe is so difficult to understand?



Hello,

I opened  a Fortunejack account some weeks ago and deposited 0,06 BTC. Because I am no betting specialist, I bought some picks over the last weeks at blogabet and made some picks with the 0,06 BTC. After some weeks and some luck I had 0,36 BTC on my account. Yesterday I tried to make my first withdrawal about 0,07 BTC. Normally this takes some minutes livechat told me. But after some hours nothing happens and I became an email:

" We are contacting you in regards to your account status. FortuneJack strictly enforces its policy of not allowing multiple accounts, and your account has been found to be associated with at least one additional account, which is considered illegitimate use of our website.
 
In direct accordance with our Terms & Conditions, winnings obtained by a player found to have multiple accounts are considered illegitimately obtained and will not be credited to the player's account and/or voided. This applies to any additional Games or Services that you participate in with funds obtained from illegitimate website use.
 
Failure to meet the requirements of FortuneJack's security policies can result in any or all of the following security procedures:

- Withhold all active transactions until further notice.
- Withhold all existing financial resources at user's disposal.
- Permanently discard all associated accounts.
 
Please reply directly to this email regarding the multiple accounts associated with your profile.  "



I was shocked, because I never made a Fortunejack account in the past or will do it in the future.

So I wrote them my story and offered them also to give them documents like my identity card which has the same name and birthdate as my email adress. Same I did with my BET365 account and it seems to be normal for verification.

Now, some minutes ago my account balance is 0,06 BTC again!!! Whole winnings were deducted.... No email... Livechat told me that there is a case of multi accounting...



SO BIG BIG WARNING! DO NOT REGISTER AT FORTUNEJACK! IF YOU WIN! THEY STOLE YOUR MONEY!



-
Hey @Csw91,

Sorry for the news. I will personally ask the right department to reconsider reviewing your case once again if you feel being treated unfairly.

We're more than welcome to give you all the updates here into the thread or directly in your message box, depending onto your decision in the upcoming 24 hours.

-
Team FJ


-
UPDATE:

Fraud department of FortuneJack accumulated enough proofs that clearly showcase the username Csw91 being associated with another account. Despite the fact of him/her violating the above-provided topics of FJ's Terms and Condition, we decided to give the deposit amount back. (As for now, withdrawal request for the deposit amount is accepted). Unfortunately, there's nothing to be done on our end, as the data collected through the research cannot be publicly disclosed, as it's sensitive and might be against the account holder's legal rights.


Please take a look at the following sections:

1.



2.


legendary
Activity: 2758
Merit: 1228
Hello,

I opened  a Fortunejack account some weeks ago and deposited 0,06 BTC. Because I am no betting specialist, I bought some picks over the last weeks at blogabet and made some picks with the 0,06 BTC. After some weeks and some luck I had 0,36 BTC on my account. Yesterday I tried to make my first withdrawal about 0,07 BTC. Normally this takes some minutes livechat told me. But after some hours nothing happens and I became an email:

" We are contacting you in regards to your account status. FortuneJack strictly enforces its policy of not allowing multiple accounts, and your account has been found to be associated with at least one additional account, which is considered illegitimate use of our website.
 
In direct accordance with our Terms & Conditions, winnings obtained by a player found to have multiple accounts are considered illegitimately obtained and will not be credited to the player's account and/or voided. This applies to any additional Games or Services that you participate in with funds obtained from illegitimate website use.
 
Failure to meet the requirements of FortuneJack's security policies can result in any or all of the following security procedures:

- Withhold all active transactions until further notice.
- Withhold all existing financial resources at user's disposal.
- Permanently discard all associated accounts.
 
Please reply directly to this email regarding the multiple accounts associated with your profile.  "



I was shocked, because I never made a Fortunejack account in the past or will do it in the future.

So I wrote them my story and offered them also to give them documents like my identity card which has the same name and birthdate as my email adress. Same I did with my BET365 account and it seems to be normal for verification.

Now, some minutes ago my account balance is 0,06 BTC again!!! Whole winnings were deducted.... No email... Livechat told me that there is a case of multi accounting...



SO BIG BIG WARNING! DO NOT REGISTER AT FORTUNEJACK! IF YOU WIN! THEY STOLE YOUR MONEY!




He all if like to add my 2 cents.

I signed up to FJ over a year ago. Around my 4th deposit I cashed out about $40,000 from slot wins.

I received an email regarding my account and possibly a duplication. I freaked out as i had never signed up before. So FJ organised a Skype call which I made at the time we found suitable and answered their questions.
It turns out the VPN I was using which is allowed or was back then I'm assuming still is as I've had no issues, was causing the issue as the IP used was registered to 100s of accounts. Hence the multiple account issue.
Anyway after a few days and me freaking out thinking I'd lost the funds turns out all was good in the world.

I received the withdrawals and had 0 in since then. Just have a bit of faith, explain the situation and they are lovely. However their system is pretty smart, so if you have tried to do the multiple account thing, they will or could restrict you. Like every casino online out there and rightfully so in my opinion.

I'd be happy to put up the txids if you would like the proof of the withdrawals. U sure on the guidelines of the forum about that.

That's why never used VPN when betting and executing a withdrawal of huge amount since for sure in future you will encounter a problem the same as you and good thing FJ is good upon solving this for you, but I don't know on what will happen if this incident will occur to other site since for sure a pure headache will come the person who do it.
hero member
Activity: 2534
Merit: 586
It turns out the VPN I was using which is allowed or was back then I'm assuming still is as I've had no issues, was causing the issue as the IP used was registered to 100s of accounts. Hence the multiple account issue.
That is one of the most common reasons why people have hard time withdrawing, they use a casino and gamble with a ton of money and they cheap out on VPN and use some free VPN option which makes their IP to be same with thousands of other people. I don't know what the case is for the person above but dude basically claims that fortunejack which has been around for centuries in crypto years could be a big scam and keeps your withdrawal if you win big.

We all have been here for years and I can tell you that everyone who lost money or even if they won it by a not allowed way keeps on trying to get their money. By this logic I could just double spend and win (eventually would win since it is free money) and when they stop me from doing this illegal thing, I can claim they do not pay me, is that fair to the casino?
hero member
Activity: 2338
Merit: 953
Temporary forum vacation
Personally never had any problems withdrawing at FortuneJack so I can only say good things,,, but I understand that some players of course have issues. As explained by other users,,, just take the time to do what is required. Be patient and be respectable and everything will sort itself out if need be. You cannot help your case by being confrontational:)
newbie
Activity: 6
Merit: 1
Hello,

I opened  a Fortunejack account some weeks ago and deposited 0,06 BTC. Because I am no betting specialist, I bought some picks over the last weeks at blogabet and made some picks with the 0,06 BTC. After some weeks and some luck I had 0,36 BTC on my account. Yesterday I tried to make my first withdrawal about 0,07 BTC. Normally this takes some minutes livechat told me. But after some hours nothing happens and I became an email:

" We are contacting you in regards to your account status. FortuneJack strictly enforces its policy of not allowing multiple accounts, and your account has been found to be associated with at least one additional account, which is considered illegitimate use of our website.
 
In direct accordance with our Terms & Conditions, winnings obtained by a player found to have multiple accounts are considered illegitimately obtained and will not be credited to the player's account and/or voided. This applies to any additional Games or Services that you participate in with funds obtained from illegitimate website use.
 
Failure to meet the requirements of FortuneJack's security policies can result in any or all of the following security procedures:

- Withhold all active transactions until further notice.
- Withhold all existing financial resources at user's disposal.
- Permanently discard all associated accounts.
 
Please reply directly to this email regarding the multiple accounts associated with your profile.  "



I was shocked, because I never made a Fortunejack account in the past or will do it in the future.

So I wrote them my story and offered them also to give them documents like my identity card which has the same name and birthdate as my email adress. Same I did with my BET365 account and it seems to be normal for verification.

Now, some minutes ago my account balance is 0,06 BTC again!!! Whole winnings were deducted.... No email... Livechat told me that there is a case of multi accounting...



SO BIG BIG WARNING! DO NOT REGISTER AT FORTUNEJACK! IF YOU WIN! THEY STOLE YOUR MONEY!




He all if like to add my 2 cents.

I signed up to FJ over a year ago. Around my 4th deposit I cashed out about $40,000 from slot wins.

I received an email regarding my account and possibly a duplication. I freaked out as i had never signed up before. So FJ organised a Skype call which I made at the time we found suitable and answered their questions.
It turns out the VPN I was using which is allowed or was back then I'm assuming still is as I've had no issues, was causing the issue as the IP used was registered to 100s of accounts. Hence the multiple account issue.
Anyway after a few days and me freaking out thinking I'd lost the funds turns out all was good in the world.

I received the withdrawals and had 0 in since then. Just have a bit of faith, explain the situation and they are lovely. However their system is pretty smart, so if you have tried to do the multiple account thing, they will or could restrict you. Like every casino online out there and rightfully so in my opinion.

I'd be happy to put up the txids if you would like the proof of the withdrawals. U sure on the guidelines of the forum about that.
legendary
Activity: 3052
Merit: 1188
^There are always some gambler who tried something cheecky and got their accounts frozen to be checked and they always come here to complain about it. You can go to any topic and you will see bunch of people going all "I won but they didn't pay meee!!!" and you will see that its not the case, most of the time they did something that caused the website to lock them out.

You know how we know they are complaining about not being able to scam the website? Because, there are a million people total gambling and 99% of them do withdraw their money without a single problem and only the people who complain would be willing to come here when the real casino support is right there and could tell them they can't get their money, they come here to make a PR about it and if they can get enough people behind them they could potentially blackmail the casino.
sr. member
Activity: 2170
Merit: 254
I dont know if I am the person who has won too much BTC or bet on a suspicious game, but to write here there are enough proofs without any details... It is totally confusing... For me it is normal to send verification documents to the bookmaker where I registered. I dont know if this is possible or necessary at fortunejack. But this should be standard. With this it is 100% clear to have no multiple accounts. And I offered it several times... Furthermore my email adress and the details on my identity card are clearly in connection. So where is the problem?   


So for me it is clear: I have to publish this unserious action in several betting forums. If they will not payout a honest and open minded customer, I have to take the chance and will take tare of potential customers who hopefully will not open an account at Fortunejack. 

I doubt that Fortunejack will just make up the multi-accounting, as they are a very reputable casino. But maybe efialtis with BTCGOSU can step in (https://www.btcgosu.com/casino-disputes/). He offers a free service and maybe he could help you out.
newbie
Activity: 3
Merit: 0
I dont know if I am the person who has won too much BTC or bet on a suspicious game, but to write here there are enough proofs without any details... It is totally confusing... For me it is normal to send verification documents to the bookmaker where I registered. I dont know if this is possible or necessary at fortunejack. But this should be standard. With this it is 100% clear to have no multiple accounts. And I offered it several times... Furthermore my email adress and the details on my identity card are clearly in connection. So where is the problem?   


So for me it is clear: I have to publish this unserious action in several betting forums. If they will not payout a honest and open minded customer, I have to take the chance and will take tare of potential customers who hopefully will not open an account at Fortunejack. 
legendary
Activity: 2352
Merit: 1204
www.fortunejack.com
Hello,

I opened  a Fortunejack account some weeks ago and deposited 0,06 BTC. Because I am no betting specialist, I bought some picks over the last weeks at blogabet and made some picks with the 0,06 BTC. After some weeks and some luck I had 0,36 BTC on my account. Yesterday I tried to make my first withdrawal about 0,07 BTC. Normally this takes some minutes livechat told me. But after some hours nothing happens and I became an email:

" We are contacting you in regards to your account status. FortuneJack strictly enforces its policy of not allowing multiple accounts, and your account has been found to be associated with at least one additional account, which is considered illegitimate use of our website.
 
In direct accordance with our Terms & Conditions, winnings obtained by a player found to have multiple accounts are considered illegitimately obtained and will not be credited to the player's account and/or voided. This applies to any additional Games or Services that you participate in with funds obtained from illegitimate website use.
 
Failure to meet the requirements of FortuneJack's security policies can result in any or all of the following security procedures:

- Withhold all active transactions until further notice.
- Withhold all existing financial resources at user's disposal.
- Permanently discard all associated accounts.
 
Please reply directly to this email regarding the multiple accounts associated with your profile.  "



I was shocked, because I never made a Fortunejack account in the past or will do it in the future.

So I wrote them my story and offered them also to give them documents like my identity card which has the same name and birthdate as my email adress. Same I did with my BET365 account and it seems to be normal for verification.

Now, some minutes ago my account balance is 0,06 BTC again!!! Whole winnings were deducted.... No email... Livechat told me that there is a case of multi accounting...



SO BIG BIG WARNING! DO NOT REGISTER AT FORTUNEJACK! IF YOU WIN! THEY STOLE YOUR MONEY!



-
Hey @Csw91,

Sorry for the news. I will personally ask the right department to reconsider reviewing your case once again if you feel being treated unfairly.

We're more than welcome to give you all the updates here into the thread or directly in your message box, depending onto your decision in the upcoming 24 hours.

-
Team FJ


-
UPDATE:

Fraud department of FortuneJack accumulated enough proofs that clearly showcase the username Csw91 being associated with another account. Despite the fact of him/her violating the above-provided topics of FJ's Terms and Condition, we decided to give the deposit amount back. (As for now, withdrawal request for the deposit amount is accepted). Unfortunately, there's nothing to be done on our end, as the data collected through the research cannot be publicly disclosed, as it's sensitive and might be against the account holder's legal rights.


Please take a look at the following sections:

1.



2.

legendary
Activity: 2618
Merit: 1181
fortunejack is a long time on this forum. i think they should solve this on the correct way, i would not be worried to much but keep us updated here on the forum. only thing you can do is provide documents if they request this. was this the first time it happened ?
It's always unpleasant to hear that gambler who win on the site can't withdraw their fund to the wallet because of the account in question. I think FJ has a reason why this happen to someone and if indeed the user has to get the result of his win then it must be resolved as soon as possible. I don't think FJ has a bad reputation against gambler on its site and I believe this problem will be resolved by the FJ team.

This multi accounting is something easily to tell to customer. If this really is the case, then they should come up with some evidence.
No, you can be accused of wrongdoing in any way but you can deny and prove your innocence with evidence that isn't just nonsense. If FJ accuses someone with multiple account then they must also be able to prove that the user is guilty so that consequences can be given.


What happened with this? It should not have to do anything with Covid.
Take it easy, this is just a normal problem and will be resolved soon and you need to know that this kind of case has nothing to do with a pandemic.
legendary
Activity: 3290
Merit: 16489
Thick-Skinned Gang Leader and Golden Feather 2021
If FortuneJack is a good and reputable site, why did they choose to moderate the topic themselves on this forum? This usually only happens for 1 reason, to remove comments from people here. Isn't it much better to open a regular topic that is not itself moderable? I think this raises a lot of suspicion (rightly so?)
First of all this thread was created in 2014, six years ago. The reason behind self moderated thread could be to get rid of excessive spam. I wouldn't consider this as a huge problem. First of all we have Loycev's tools that gives you possibility to check deleted posts and then, anyone can open thread in scam accusation / reputation section against any company or a person. Believe me, any thread is seriously taken in sections that I mentioned and if person submits legit arguments / proofs against FJ, it won't be lost or forgotten.

So, no, it doesn't raise any question in this case, especially with FJ. See their trust for more information in their profile.
Even better: since January 19, 2019, the forum highlights how many posts have been deleted by self-moderation (example).
In this thread, not a single post was deleted during this time. This doesn't raise any suspicion to me.
MI6
hero member
Activity: 1260
Merit: 504
Betking.io - Best Bitcoin Casino
fortunejack is a long time on this forum. i think they should solve this on the correct way, i would not be worried to much but keep us updated here on the forum. only thing you can do is provide documents if they request this. was this the first time it happened ?

Maybe they have a good reputation indeed, but the self moderated topic does not exist without any reasons. Since they did not delete any posts, how on earth can we imagine a reason they did it?
legendary
Activity: 1960
Merit: 1026
fortunejack is a long time on this forum. i think they should solve this on the correct way, i would not be worried to much but keep us updated here on the forum. only thing you can do is provide documents if they request this. was this the first time it happened ?
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