Support already response to my question. They didn't void the game which result to my loss. Damn dota2 sports betting, they should void it because its not fair to continue it while the game is even by the time Execration got disconnected.
Why? Did you bet on maps? if you did then you should talk to support again, but if you didn't, why should your bet get voided?
I'm not 100% sure what happened in that match but from what you're saying, a player got disconnected during game 1. The Dota 2 rules in the competitive scene say that if a player disconnects and does not return to the game within 10 minutes (maximum time a team can pause the game in case of an issue), the affected team has two options: 1) to forfeit, 2) keep playing 4v5. If XctN went for one of those two options, meaning that no admin had to step in to decide the outcome of the game, the game 1 winners are 496, fair and square, the match continues and your bet does not get cancelled (again,
if you didn't bet on maps)
Well, voiding would work if the game was totally gone, but they continued the game so why should it be voided? There was disconnect and I agree with it if there was no more game and it didn't continue and so forth, but the game kept going, so by the official results it should be counted like any other game even if there was problems.
It doesn't seem like it is unfair to let the results come in, looking at other places at least 2 other places didn't void and gave the game results as well, which all seems like parallel to what happened here, which tells me that as long as game continues, it doesn't matter if there is disconnect, all the sportsbooks care about is the result and if result is not "cancelled", that means bet will not be voided, it could be automatic win and it would still be a result.