Topic: FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting - page 242. (Read 466753 times)

Sorry for the inconvenience, hopefully it's all good on your end. As a matter of fact, feel free to DM us here or post a reply and I will most definitely help you solve your problem in the shortest possible time frame.

@Fortunejack
I think its very risky to post information like this on the forum. Of course people will appreciate that this kind of information is shared, but I really think this is against privacy. Because if you are not 100% sure this is the same user, then you now displaying IP addresses from other users on the forum, which really would harm their privacy. It is better to solve this in private way, and provide the screenshots to the user. If the user then decides to post the information, then it is the responsibility of the player. But seems to me that now Fortunejack is fully responsible for displaying all the ip addresses.
Better solve it by email and not show people here everything.

Customers might think their data/privacy is not safe now if you show this information in public.

I'm starting to lose patience with Fortunejack .... it's in no way related to the upper case , where it's clear the accuser is most likely involved in multi account abuse .

I'm speaking about the constant problems with withdrawals . Personally I've had 3 in a row last week fall under "standard security check " which they say it happens rarely . 
And now having a problem with a deposit , deposited some ETH , over 2 hours ago , plenty of confirmations , but it's not showing in my balance . Support is saying it's under investigation for 2 hours . Don't really understand what needs to be investigated for so long ? The Eth is confirmed , blockchain proves it , Eth is in the Fortunejack address , but it's not showing in my balance. 
It seems there's not a week where I don't have to deal with any special situation here ....
I think the promos are really great , but the constant copy-pasted answers from support ( We'll reach back to you via email ) are giving me headaches already.

Hello everyone, here’s the second part of the report that we’ve been working on:

First of all, we would love to once again clarify what the actual meaning of the term ‘last IP’ is, which was included into the screenshot above. It’s the IP address that the certain user used for the last time of logging in into the FJ account.

On another hand, the IP address (107.77.204.49/) that was placed into the search filter is the one that was used by both of the users while logging in as well as playing onto FortuneJack platform.

As for amelik2 case:

Here we’re sharing one more IP address that gets linked to both of the accounts:





Please take a look at the history of the IP addresses that have been involved with each of the username:



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Additionally, both of the accounts were registered onto the same date:



-




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We’ve decided to restrict patdugan with the functionality of adding new positions to the upcoming tickets (under the campaign called the ‘Control Your Game’) and after doing it so, he/she logged into the username of amelik2 and bypassed the previous restriction of ours by utilizing other account.



Here’s the screen that showcases that the amelik2 has not been logged into the account for a while and only after patdugan receiving the restriction, it gets immediately into action:




P.S – most of you might have already payed attention to the fact that there are already 3 users under the IP of 107.77.204.49 (the above-mentioned user possibly continues creating the new accounts), which definitely supports the idea that we’re dealing with multi accounting. However, the 3rd account appearing onto our radar is still under investigation, will keep you updated if there’s any news to share regarding this case.

That is not how it works, anywhere.

Yes exactly, would we all be okay if every time we login and play we are asked to be checked and checked and asked to explain everything? Although, I suppose I would agree, maybe what might be even better is, when you deposit, an auto system checks to see if deposit IP has been logged from another account before and if so, then the player is warned "Do NOT deposit, if you deposit, your funds are seized."

I think an auto system can do this what do you guys think?

You make it seem like this is something out of the ordinary?

Do you know how any casino/gambling site works? They wouldn't just randomly go through all of their account on a daily basis.. It is only when something has happened that they look through it and that's how it is and how it should be. When you and others say things like "Why would they let me play at their site for x amount of time without stopping me" it sounds like you are advocating something similar to stop and frisk, lol.

I'm sure FJ will post more details on this case shortly, in the meantime you should present your case in a civilized manner to get the best possible response from FJ and the community.

Well if they want keep their reputation I'm sure they'll look into it more , and probably release your withdrawal. As a user previously mentioned , you should file a complaint on askgamblers , they're known to help with such cases , they've resolved many issues in the past , including with Fortunejack.
It's kind of sad that usually whenever there's a big wd involved , almost always something like this pops-up , multiple accounts etc .   

Are you on pills?
The user has 5 BTC in his account and he's refused to get it.

The multiple accounts accusation links him to possibly just 1 more account which I doubt even had any balance there.

The real fraudulent activity here is FJ's, they are fraud, dishonest and unscrupulous. If anyone needs to sue any party here then it's the user to sue FortuneJack for this immoral conduct.

The thing is, these teams at all casinos try to refrain from putting ALL information out there because it may be breach of privacy. However there is nothing holding the users out from doing whatever they want. A user could literally tell whatever they want, shit on a casino, tell them they are scammers and shady and whatever other bad things they can come up, basically hurt the business because some people may see this as a reason to stay away, in return they get no punishment for it if it is actually wrong.

Let us think for a second that maybe fortunejack is right? Maybe they have done nothing wrong, maybe the IP thing is "last visited IP" and not "constantly visited IP", maybe they use a VPN. There could be a million ways that user is wrong and fortunejack is right, could fortunejack sue the user for defamation? I doubt they will even bother.

They probably investigate and check only those accounts who want to withdraw money. It is not automatic that the account just gets locked. A member of their support does a background check to determine if there are any irregularities.

@amelik2
You have to understand that if you login from multiple places and have your friends, coworkers, family members do the same, it looks suspicious.
A person could also open 3 accounts from the same IP range and say he has 2 brothers and you all have accounts on FJ. What does their TOS say about multiple accounts per household? Like in the example I gave, if you had a brother, would you both be allowed to use 2 different account from the same household?

Only a thorough KYC could solve this maybe. I am not sure if FJ conducts KYCs. 

I was also going with these same selections but on last moment I change them with Liverpool Atlanta PSG and Draw as I was sure Kane and Son both out so Spurs will try their best to keep in touch with draw but Leipzig was good and they deserve this win now in next round will check all before submitting my picks.

Neither of those IP's are even close to my house IP. I log in from my phone almost 80% of the time anyway. I use 4G, public wifi's, my work wifi, my work cloud network, and my house wifi. I've probably accessed the website on over 25+ IP's by now. They have never asked for any of my info; just sent me two emails claiming multiple accounts with no evidence or proof. They are also slow as hell to respond...

Suppose a friend has an account on the site and comes to my house and logins on my wifi? Or a coworker creates an account? Maybe if they took the time to investigate and verify who I am they will see that I have never made another account. From day one my account has been registered to my email which is my name and my phone number which I can send a copy of the bill. Why is FJ not asking to verify any of this info? Even the btc I used to deposit came from another book where I am a verified user for 8+ years. I can show screenshots of the withdrawal to the wallet my deposit on FJ was made from. Also, my personal info on that book with verification check marks but nope FJ doesn't care to look into it.

I'm curious if this other player 'Patdugan' they are claiming me to be has been verified or ever withdrawn?

Like you said why would they even allow me to deposit and play on the site for almost a year if I was breaking their rules. They only make this claim when it comes time for the player to withdrawal winnings.

My question is: If FJ knows that this "user" is a multiaccount... why dont close the account the next day or stop him to make a deposit. That would avoid all this shit. What is not normal now that this guy win 5BTC and will not recieve anything when he already bets his own money (without bonus) to loose or win.

If you loose = Welcome and keep loosing.
If you win = You are multiaccount.

FJ, If you know this guy is multiaccount = Close account next 5 min. and dont let him deposit. Thats the fair solution, but now that he wins 5 BTC, its unfair you will not pay him. You should fire all you security stuff to let a "multiaccount" register, deposit, play and win in you site. When you starts to do the rights things, you will earn more points.

Guys, those of you who forgot to make their picks for the MATCHDAY27(08 February - 22 February), make them now, before it's too late.

Don't forget that it's absolutely free to enter, while you can win 1 BTC with picking the right goal scorers.

Good luck!

I don't know why you guys are celebrating 3 win streaks, I have managed a 4 streak in a row! ... of losses .

I have literally failed to know any of the games, I was talking with a friend and he said that is probably as impressive as making 4 in a row winning, I mean Liverpool, Valencia, PSG, Tottenham all looked like they are teams who could win those games, are you going to tell me that Liverpool can't beat Athletico? they totally can, same with PSG beating Dortmund, totally possible and even more likely than vice versa, Tottenham beating Liepzig was still a bit of "meh" so I can understand that but it could have went either way, Valencia one could be the only one I was purely wrong, maybe I just rushed into that too much and historical difference just helped me decide which it shouldn't.

@FortuneJack there’s no doubt in my mind that you’re running a legit operation but in these type of cases it’s best if you give the user all the detailed information available, and post pictures of your conversation here highlighting why you think he’s a fraud. @amelik2 the best thing you can do is wait for their proof to come, and then study it and then post a counter reply stating what you agree with and what you disagree with. However do note the end decision lies with them relating to multi account frauds, and you should read their terms and privacy and prepare your response accordingly.

I see two IP addresses that probably belong to the same household:
107.77.204.49
107.77.204.41
I don't know the first IP address (107.77.204.49) belongs to which account/ user. I guess two accounts both connected through that IP address. Only FJ can confirm it is right or wrong.

I have not accepted or even been offered any kind of bonuses or free plays. I made the account last April played around a little bit and may have accepted a free play or bonus back then but my balance was wiped out shortly after.

I recently deposited again a week or two ago. I've only been playing the sportsbook; I have not gone near the casino or anything else they have on that site.

Even if it was your account they should pay you anyway.
Free bet is earned for past bets and is not exploitable.