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Topic: FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting - page 399. (Read 465089 times)

legendary
Activity: 2352
Merit: 1204
www.fortunejack.com
I received email from fortunejack about deposit bonuses. I want to mention that having such promotions so often is amazing but I don't like the fact that spin bonuses don't works. Deposit bonus and + free spins were in one package but I only got deposit bonus, not free spins.
Hope you will fix this situation, on another hand, everything works great.

Hello,
Hope you are doing great today and thank you for your feedback.
Kindly, contact our support team through fortunejack.com live chat or at [email protected] and they will assist you further.

About 1st Aug SegWit activation, I am not sure exactly what we are planning to do. Will let you know when I have an answer :)
legendary
Activity: 2198
Merit: 1150
Freedom&Honor
What is fortunejack's plan for 1st August?
Like most of other casino I think fortunejack will not provide coins in both btc chain if network will split on that day. Users should withdraw out their balance and deposit later.

But fortunejack should stop btc deposit and withdrawals 24 hour before and after segwit activation to not loss anything.

Where have you gotten this idea?

I agree it's a precaution everyone should take to have his BTC in his own wallet at August 1st
But I'm uncertain if you have legit information that FJ will credit only one chain?
hero member
Activity: 756
Merit: 505
But Im agree with the poster above that chain split is not likely will happened based on the current status of miners approval.
Yes but I have seen few people/miners already standing against the segwit and they might mine another bitcoin after segwit activation. But I don't think those coin in minority chain will have any value at all so fortunejack can just stick with only old bitcoin they have but it will be good idea to stop accepting any bitcoin deposits and withdrawal requests on 31st july and 1st august.

By the looks of it, there is really a greater chance that there would be a fork by August 1st.
Though I am still uncertain as to how the fork will happen. I just hope it is just a soft fork and everything will continue as normal.
If it is a hard fork, then that would totally be a hard situation we'll all be in.
hero member
Activity: 854
Merit: 500
But Im agree with the poster above that chain split is not likely will happened based on the current status of miners approval.
Yes but I have seen few people/miners already standing against the segwit and they might mine another bitcoin after segwit activation. But I don't think those coin in minority chain will have any value at all so fortunejack can just stick with only old bitcoin they have but it will be good idea to stop accepting any bitcoin deposits and withdrawal requests on 31st july and 1st august.
hero member
Activity: 784
Merit: 1000


But fortunejack should stop btc deposit and withdrawals 24 hour before and after segwit activation to not loss anything.

Fortunejack, I think obviously knows that already as it's a must thing to do to suspend any bitcoin transaction while everything is not yet cleared.

But Im agree with the poster above that chain split is not likely will happened based on the current status of miners approval.

Seems your correct judging by the price run up on Bitcoin.. Kind of sucks though, all that punishment and no kiss.
legendary
Activity: 2688
Merit: 1065
Undeads.com - P2E Runner Game


But fortunejack should stop btc deposit and withdrawals 24 hour before and after segwit activation to not loss anything.

Fortunejack, I think obviously knows that already as it's a must thing to do to suspend any bitcoin transaction while everything is not yet cleared.

But Im agree with the poster above that chain split is not likely will happened based on the current status of miners approval.
legendary
Activity: 1400
Merit: 1009
I received email from fortunejack about deposit bonuses. I want to mention that having such promotions so often is amazing but I don't like the fact that spin bonuses don't works. Deposit bonus and + free spins were in one package but I only got deposit bonus, not free spins.
Hope you will fix this situation, on another hand, everything works great.

Hi there.

If I am not mistaken you will need to inform them about the free spin or better before availing a promotion, chat with support first.
Yeah, he should talk to live chat support. afaik spin bonus isn't automatically added to your account, you should chat with a live support agent, they're the one who give free spins(if eligible!).

What is fortunejack's plan for 1st August?
Like most of other casino I think fortunejack will not provide coins in both btc chain if network will split on that day. Users should withdraw out their balance and deposit later.

But fortunejack should stop btc deposit and withdrawals 24 hour before and after segwit activation to not loss anything.
Chain split will probably won't happen, bip91 will get locked in 43 blocks.
legendary
Activity: 966
Merit: 1006
What is fortunejack's plan for 1st August?
Like most of other casino I think fortunejack will not provide coins in both btc chain if network will split on that day. Users should withdraw out their balance and deposit later.

But fortunejack should stop btc deposit and withdrawals 24 hour before and after segwit activation to not loss anything.
sr. member
Activity: 1764
Merit: 373
<------
I received email from fortunejack about deposit bonuses. I want to mention that having such promotions so often is amazing but I don't like the fact that spin bonuses don't works. Deposit bonus and + free spins were in one package but I only got deposit bonus, not free spins.
Hope you will fix this situation, on another hand, everything works great.

Hi there.

If I am not mistaken you will need to inform them about the free spin or better before availing a promotion, chat with support first.
hero member
Activity: 2352
Merit: 905
Metawin.com - Truly the best casino ever
I received email from fortunejack about deposit bonuses. I want to mention that having such promotions so often is amazing but I don't like the fact that spin bonuses don't works. Deposit bonus and + free spins were in one package but I only got deposit bonus, not free spins.
Hope you will fix this situation, on another hand, everything works great.
legendary
Activity: 1932
Merit: 2272
What is fortunejack's plan for 1st August?
legendary
Activity: 2352
Merit: 1204
www.fortunejack.com
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legendary
Activity: 2352
Merit: 1204
www.fortunejack.com

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legendary
Activity: 2352
Merit: 1204
www.fortunejack.com
FortuneJack will manually credit your accounts for ETH, the issue should be resolved today.
Accept our apologies for the inconvenience.
legendary
Activity: 2352
Merit: 1204
www.fortunejack.com
I have same problem...
fortunejack didn't send 1.75 eth since 2 days...
This site not pay me.
I withdraw but tx id error.. i want
to my ether. My ether lost...
they didn't solve this problem yet.

Nope, they do pay but always with slow respond from their admin. May be it will take 24-72 hours. Many people already experienced it anyway. You should try to contact them through email. And usually they response once in 24 hours, so you will need slowly take your time here just to make some withdrawal

I know you hate FJ because you had bad experience here but saying that they have slow respond and slow payout is too exaggerated. In this case, FJ has confirmed that there is an issue on the eth payment and will be fixed as soon as possible. There is a live chat where users can get fast answer about any issues, thats better way than contacting through email.

It never works for me, mostly I contact them through emails and they always responded once for 24 hours. Never more than that, experienced this for more than enough for me. I know they always make the payout and I can assure everyone to get the payout but I just do not like about their support which is not really do what they suppose to do

Hello, BTCevo

I will talk to our head of customer support about this.
Try to use our livechat or contact me directly through private messages, I will be more than glad to be of assistance and make everything quicker for you.
Sorry you had a bad experience before, we are working hard to make everything better.
legendary
Activity: 1834
Merit: 1008
I have same problem...
fortunejack didn't send 1.75 eth since 2 days...
This site not pay me.
I withdraw but tx id error.. i want
to my ether. My ether lost...
they didn't solve this problem yet.

Nope, they do pay but always with slow respond from their admin. May be it will take 24-72 hours. Many people already experienced it anyway. You should try to contact them through email. And usually they response once in 24 hours, so you will need slowly take your time here just to make some withdrawal

I know you hate FJ because you had bad experience here but saying that they have slow respond and slow payout is too exaggerated. In this case, FJ has confirmed that there is an issue on the eth payment and will be fixed as soon as possible. There is a live chat where users can get fast answer about any issues, thats better way than contacting through email.

It never works for me, mostly I contact them through emails and they always responded once for 24 hours. Never more than that, experienced this for more than enough for me. I know they always make the payout and I can assure everyone to get the payout but I just do not like about their support which is not really do what they suppose to do
sr. member
Activity: 1764
Merit: 373
<------
Hello, JackN4Beats and everyone else who has an issue with ETH withdrawals

Hope you are doing well today.

My name is Natalie and I am the current community manager for FortuneJack casino here at Btalk.
I am very sorry to hear about your recent experience with a withdrawal, but I want to inform you, that there is a small technical issue which we are currently working on.
We do understand the reason of your confusion, because transactions, including withdrawals, are indeed confirmed from our end, but does not show up when contacting Etherscan.
They have recently restarted their server, as we have requested which almost fixed the mentioned issue, but up to 15 withdrawals are still not confirmed from both ends.
We do take responsibility along with Etherscan, but what I want to clarify is, that this is not a scam nor this is a try to scam our valued players, technical issue is coming from in-between and we are working hard to resolve it for you.
What will happen next is - We will allow few more hours to see if the transactions will go through after resetting the server (to avoid double payouts). If it won't work, the winnings will be credited to the mentioned amount of accounts manually from our end.
Rest assured, I will personally make sure to keep an eye on this case and get it resolved as soon as possible. Will keep you updated.




Technical issues really come no matter how much you try to avoid them. In this case, there is not much that Fortunejack could have done to prevent it though I find it very professional that Natalie's owning responsibility for this issue. More power and hope this gets fixed soon.
legendary
Activity: 2352
Merit: 1204
www.fortunejack.com
Hello, JackN4Beats and everyone else who has an issue with ETH withdrawals

Hope you are doing well today.

My name is Natalie and I am the current community manager for FortuneJack casino here at Btalk.
I am very sorry to hear about your recent experience with a withdrawal, but I want to inform you, that there is a small technical issue which we are currently working on.
We do understand the reason of your confusion, because transactions, including withdrawals, are indeed confirmed from our end, but does not show up when contacting Etherscan.
They have recently restarted their server, as we have requested which almost fixed the mentioned issue, but up to 15 withdrawals are still not confirmed from both ends.
We do take responsibility along with Etherscan, but what I want to clarify is, that this is not a scam nor this is a try to scam our valued players, technical issue is coming from in-between and we are working hard to resolve it for you.
What will happen next is - We will allow few more hours to see if the transactions will go through after resetting the server (to avoid double payouts). If it won't work, the winnings will be credited to the mentioned amount of accounts manually from our end.
Rest assured, I will personally make sure to keep an eye on this case and get it resolved as soon as possible. Will keep you updated.

legendary
Activity: 1092
Merit: 1000
Your SSL not trust. And my ETH still hasn't come, I told the support team 2 times. it has been 3 days! An unreliable site. Never deposit money.
SSL not trust  Huh Huh SSL is valid in my google chrome

Do you have screenshot of your withdraw request? Also have you checked your email for withdrawal confirmation because fortunejack wait for email confirmation if you try to withdraw funds to ETH address which you have never used before.

I am not having any issue there till now, quite surprised to see that you have to wait 3 days for ETH withdrawal. Fortunejack might reply here try to contact him with your user id.

Keep us updated
Yea they will send one email confirmation if you are withdrawing the first time or use any new address to withdraw your ETH. just double check your emails if you not received any email and still facing this issue better you can contact FJ with your registered email ID he will solve your issue. But you are waiting for 3 days right did you get any response from FJ.
legendary
Activity: 1120
Merit: 1008
CryptoTalk.Org - Get Paid for every Post!
Your SSL not trust. And my ETH still hasn't come, I told the support team 2 times. it has been 3 days! An unreliable site. Never deposit money.
SSL not trust  Huh Huh SSL is valid in my google chrome

Do you have screenshot of your withdraw request? Also have you checked your email for withdrawal confirmation because fortunejack wait for email confirmation if you try to withdraw funds to ETH address which you have never used before.

I am not having any issue there till now, quite surprised to see that you have to wait 3 days for ETH withdrawal. Fortunejack might reply here try to contact him with your user id.

Keep us updated
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