How's your day going so far? :)
We did apologize personally both privately and publicly and explained several times what was causing a delay of your withdrawal.
It was the issue from a game provider you have won with, so the withdrawal was delayed until the case with the mentioned game provider got resolved.
The time you had to wait for was legitimate and is not sufficient for a compensation as there was a third party involved besides FortuneJack who had to confirm few details before your Bitcoins were released, so the same would not happen in the future.
Yet, we are very glad to see your issue is now resolved and we thank you for your time and patience.
If any further questions arise, do not hesitate to contact us here on Btalk or through our support team at [email protected]
Great! everything is looking good now. i got a few ETH for gambling, i'm gonna have some fun later. :)
Best of luck to you, lite!
Good to see our valued players already enjoying the new currencies we have added for you :)
Let me know how it went.
Regards,
Natalie