If you are depositing a large amount,not sure where the thresh hold is for large you can face delayed times in getting it out.
Fortunejack has a limited hot wallet and they have over 200 players playing at the same time so their hot wallet cpuld be depleted sometimes. Waiting for some times wont hurt anyway and once they refill the hot wallet, your withdrawal will be sent immediately or you can always ask support's help if it is urgent
I suggest when you are talking to Twitchy you do not quote me as well,its confusing to see who you are addressing.
Why would you make such a statement about the wallet unless you are a paid shill for the site?
Making excuse for a site does not seem like a normal thing to do and telling people it could be good for them is just shocking!
As for support I am still waiting on a message I sent yesterday after live support gave me the run around.
Having me wait for generic response that did not help me out one bit. Think I will be waiting till Monday or will not get a response,which seems to be standard for my experience so far.
You have your experience and others have theirs,trying to shut people up is not helping the site or yourself.