Topic: FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting - page 463. (Read 465291 times)
June 29, 2016, 10:34:05 AM
Site is back up, (had to change my ip adress 😄) resent conformation (5th email now) same problem, no link just copy paste box where it says "activate"
June 29, 2016, 10:00:30 AM
There is a box where is says "activate" but it's not a link, looks like regular copy paste. I tried 4 different web browsers and 4 different confirmation emails.
http://imgur.com/vKWD5qh
http://imgur.com/n8lHd8m
http://imgur.com/vKWD5qh
http://imgur.com/n8lHd8m
June 29, 2016, 09:22:16 AM
I'm trying to make a withdrawl, and your website is asking me to "activate" my account, but the email you keep sending me has no activation link. So, What the fuck??? User name is stansmith159
it was happened to me too back then (around 3-4 months ago), but its already resolved. Did you tried to click "Re-send" to your email? FJ support said to me back then, and its works. And also, check your spam box, maybe that confirmation email in there.You are not reading this, he is saying that the email sent to his inbox has no activation link at all not that he is not receiving any mail. Perhaps there is some error with the system
@diaz : could you post a screenshot showing the email that you have gotten from the fortunejack here? I've gotten similar email before although it doesnt have activation link that could be clickable but there is some link that I can copy and paste manually
June 29, 2016, 09:12:10 AM
For Poker ONLY:
is there rakeback? Live support told me no when I asked after joining the site, but I do seem to be getting something after i play a session of poker. Just want to clarify if there are rakeback deals available and what % they usually are.
is there rakeback? Live support told me no when I asked after joining the site, but I do seem to be getting something after i play a session of poker. Just want to clarify if there are rakeback deals available and what % they usually are.
June 29, 2016, 08:52:25 AM
I'm trying to make a withdrawl, and your website is asking me to "activate" my account, but the email you keep sending me has no activation link. So, What the fuck??? User name is stansmith159
it was happened to me too back then (around 3-4 months ago), but its already resolved. Did you tried to click "Re-send" to your email? FJ support said to me back then, and its works. And also, check your spam box, maybe that confirmation email in there. 
June 29, 2016, 08:47:33 AM
in dice FJ,how much the maximum bet?
June 29, 2016, 08:41:53 AM
I'm trying to make a withdrawl, and your website is asking me to "activate" my account, but the email you keep sending me has no activation link. So, What the fuck??? User name is stansmith159
June 20, 2016, 05:27:29 AM
Did you ever pay this guy back his money?
https://bitcointalksearch.org/topic/m.15120842
Were you still planning on "getting back to me"?
https://bitcointalksearch.org/topic/m.15120842
Were you still planning on "getting back to me"?
About your poker issue we are still working on it with our partners. Please be patient. We will definitely get back to you as we NEVER leave our customers without attention.
Regards
FortuneJack Team.
Regards
FortuneJack Team.
June 20, 2016, 04:11:52 AM
Is Fortune Jack looking into reducing the minimum bet amount on some game due to the resent price spike?
I think games like blackjack and roulette should be reduced to maybe about 0.005btc mon bet or less and the slot especially should be lowered for min bet.
Any plans for this?
Edit: i have also just noticed that my above post was nevwr answered regarding the keno bonus, could that question please be addressed?
I think games like blackjack and roulette should be reduced to maybe about 0.005btc mon bet or less and the slot especially should be lowered for min bet.
Any plans for this?
Edit: i have also just noticed that my above post was nevwr answered regarding the keno bonus, could that question please be addressed?
We are still observing price increase and will implement rate updates soon. What concerns to your question regarding Keno jackpot, Magic Ball appears on every 200th round, if the number on the magic ball corresponds with the number you had bet on, the jackpot is drawn, if not, Magic ball will appear on the 199th round, then again 198th and so on, until the Jackpot is drawn.
If you are experiencing any kinds of issues regarding the Magic Ball or betting round, please provide round ID at [email protected]
June 17, 2016, 01:27:08 AM
Is Fortune Jack looking into reducing the minimum bet amount on some game due to the resent price spike?
I think games like blackjack and roulette should be reduced to maybe about 0.005btc mon bet or less and the slot especially should be lowered for min bet.
Any plans for this?
Edit: i have also just noticed that my above post was nevwr answered regarding the keno bonus, could that question please be addressed?
I think games like blackjack and roulette should be reduced to maybe about 0.005btc mon bet or less and the slot especially should be lowered for min bet.
Any plans for this?
Edit: i have also just noticed that my above post was nevwr answered regarding the keno bonus, could that question please be addressed?
June 10, 2016, 06:14:25 AM
Sometimes when playing keno a number will come up with a start inside the number, can anybody tell me what the start actually means?
Has it anything to do with the jackpot?
I have noticed that when it appears on a particular number then it will show everytime that number comes up whether you bet on it or not.
Has it anything to do with the jackpot?
I have noticed that when it appears on a particular number then it will show everytime that number comes up whether you bet on it or not.
Hi, that is a Magic Ball
When magic ball appears, you will win jackpot if the number on the magic ball corresponds with the number you had bet on.
June 10, 2016, 03:56:17 AM
Sometimes when playing keno a number will come up with a start inside the number, can anybody tell me what the start actually means?
Has it anything to do with the jackpot?
I have noticed that when it appears on a particular number then it will show everytime that number comes up whether you bet on it or not.
Has it anything to do with the jackpot?
I have noticed that when it appears on a particular number then it will show everytime that number comes up whether you bet on it or not.
Hi, that is a Magic Ball
When magic ball appears, you will win jackpot if the number on the magic ball corresponds with the number you had bet on.
June 10, 2016, 03:36:40 AM
Sometimes when playing keno a number will come up with a start inside the number, can anybody tell me what the start actually means?
Has it anything to do with the jackpot?
I have noticed that when it appears on a particular number then it will show everytime that number comes up whether you bet on it or not.
Has it anything to do with the jackpot?
I have noticed that when it appears on a particular number then it will show everytime that number comes up whether you bet on it or not.
June 08, 2016, 11:21:34 PM
My name is Vladyslav. Nick name on pokerstrategy is Atij.
Blog at pokerstrategy: https://ru.pokerstrategy.com/forum/thread.php?threadid=163046
I'm a real person, poker player with 8 years’ experience and million hands played. I have won EPT, TCOOP. Specialize on HU game.
21 of April on the site FortuneJack.com DDOS attack has been made during which I have been waiting for the game, I was sitting without opponents alone at the table. During the attack I was thrown from all the tables, money from these has not been returned until this day.
My every attempt to solve this problem ends up I was asked to wait. After several emails and posts on the forum, I decided that I would wait six weeks. Then I got another response: "Wait a certain amount of time." As for me, I regard this as an attempt to avoid paying me my money in the hope that I will just forget.
Here is the text of the last letter sent to the support group, it was 2 days ago:
answer:
Chatting history:
Me (22 April)
FortuneJack Support answer (22 April)
me (25 april)
FortuneJack Support answer (25 April)
me (30 April):
FortuneJack Support answer (30 April)
me June 6:
FortuneJack Support answer (June 6) answer:
it is important to realize that it is pointless for me to spend on the solution of the issue more time than its cost. And your time I do not want to waste either. keep in mind that if you play on FortuneJack you may find yourself in the same situation. Most of the poker players on this website from Argentina, if someone knows where you can notify them about the "non-commercial" risks while playing on this site, please write in the comments, or just let the Argentine community in this link.
Be careful with FortuneJack. They just may take your money and ask to wait for a certain amount of time to solve this problem.
If problem is not solved in 48 hours copy of that message I report on poker strategy, gipsyteam, 2+2.
ps: i could made some mistakes in translation i am Ukrainian. i do not want to argue, but do not see other way to solve problem.
Blog at pokerstrategy: https://ru.pokerstrategy.com/forum/thread.php?threadid=163046
I'm a real person, poker player with 8 years’ experience and million hands played. I have won EPT, TCOOP. Specialize on HU game.
21 of April on the site FortuneJack.com DDOS attack has been made during which I have been waiting for the game, I was sitting without opponents alone at the table. During the attack I was thrown from all the tables, money from these has not been returned until this day.
My every attempt to solve this problem ends up I was asked to wait. After several emails and posts on the forum, I decided that I would wait six weeks. Then I got another response: "Wait a certain amount of time." As for me, I regard this as an attempt to avoid paying me my money in the hope that I will just forget.
Here is the text of the last letter sent to the support group, it was 2 days ago:
Quote
Let me remind you the situation: money has gone from my account 1 month and 2 weeks ago, at the 21st
In the beginning you asked me to wait for a couple of days, after few days you asked for a week, then for a month, now 1 month and 2 weeks has passed.
Of course you can ask to wait for another year, and a year later for another 30 years, until I die. But I do not play these games.
Money disappeared from my account, and you feed me with promises. Come into my world.
I suggest you to give me back money. In case you do not do it within 48 hours, I lay out the story with all the history of correspondence on bitcointalk. If you do not answer, I also tell it like it is in your topic on the forum.
If it also does not lead to the result, the next step is "free advertising" in the arbitrations of pokerstrategy, gipsyteam, 2 + 2. I will lay out my vision of the situation with a detailed description of it as well as the history of all correspondences with you. Let the people judge.
Yes, I certainly do not want to waste your time even for anti-PR, but you will not let me any other options.
This letter will also be laid out to public scrutiny.
give me back my money 0,65 BTC
In the beginning you asked me to wait for a couple of days, after few days you asked for a week, then for a month, now 1 month and 2 weeks has passed.
Of course you can ask to wait for another year, and a year later for another 30 years, until I die. But I do not play these games.
Money disappeared from my account, and you feed me with promises. Come into my world.
I suggest you to give me back money. In case you do not do it within 48 hours, I lay out the story with all the history of correspondence on bitcointalk. If you do not answer, I also tell it like it is in your topic on the forum.
If it also does not lead to the result, the next step is "free advertising" in the arbitrations of pokerstrategy, gipsyteam, 2 + 2. I will lay out my vision of the situation with a detailed description of it as well as the history of all correspondences with you. Let the people judge.
Yes, I certainly do not want to waste your time even for anti-PR, but you will not let me any other options.
This letter will also be laid out to public scrutiny.
give me back my money 0,65 BTC
answer:
Quote
Dear user,
Your requirements were referred to higher authority.
Your question is considered at our administration, and we ensure that you receive a reply shortly.
Thank you.
Your requirements were referred to higher authority.
Your question is considered at our administration, and we ensure that you receive a reply shortly.
Thank you.
Chatting history:
Me (22 April)
Quote
sorry for my English. I am from Ukraine.
i manually making my bankroll management, that is why i know that at the beginning of the day ( 12 hours ago ) i had 2.4613 BTC at my account. then 2 times! all my tables was closed. i played during last 12 hours about 50-60 hands at 3-6 and 5-10 and ( i am not sure, but really hope ) did not lost more than 0.1-0.15 BTC.
i really wonna see at my account at the end of problem amount about 2.4613 BTC
i manually making my bankroll management, that is why i know that at the beginning of the day ( 12 hours ago ) i had 2.4613 BTC at my account. then 2 times! all my tables was closed. i played during last 12 hours about 50-60 hands at 3-6 and 5-10 and ( i am not sure, but really hope ) did not lost more than 0.1-0.15 BTC.
i really wonna see at my account at the end of problem amount about 2.4613 BTC
FortuneJack Support answer (22 April)
Quote
016-04-22 10:38 GMT+03:00 FortuneJack Support <[email protected]>:
Dear User,
We have transferred your case to technical department and are investigating. We will get back to you via email as soon as we have an answer.
Thank you for your patience.
Regards,
Andreas,
FortuneJack Team
Dear User,
We have transferred your case to technical department and are investigating. We will get back to you via email as soon as we have an answer.
Thank you for your patience.
Regards,
Andreas,
FortuneJack Team
me (25 april)
Quote
You asking me about details, how i can have sceenshot or know exactly how many money i had and what stakes exactly i played. to have this information i have 2 options:
1. use any tracking software ( i do not use it at Fortune Jack )
2. make every hours or 30 min screenshots of my destop or what?
What should i answer to support?
i was disconnected from the tables and money was not given back to my cashier from closed: cash 3-6 and 5-10 HU cap and 6max cap tables!
*copy of this massage will be posted on https://bitcointalk.org/index.php?topic=774929.new#new and sent back to Support
1. use any tracking software ( i do not use it at Fortune Jack )
2. make every hours or 30 min screenshots of my destop or what?
What should i answer to support?
i was disconnected from the tables and money was not given back to my cashier from closed: cash 3-6 and 5-10 HU cap and 6max cap tables!
*copy of this massage will be posted on https://bitcointalk.org/index.php?topic=774929.new#new and sent back to Support
FortuneJack Support answer (25 April)
Quote
Dear User,
In order to process your request, the technical department needs the following information:
Tournament name
Date and time played
Stake amount
Provide screenshot if possible
In order to process your request, the technical department needs the following information:
Tournament name
Date and time played
Stake amount
Provide screenshot if possible
me (30 April):
Quote
Good afternoon.
It was formed unpleasant situation with you.
21 or 22nd on you has been made DDoS attack.
at this moment I bamhantil on HU and 6-max tables 3-6 and 5-10. (Bamhantil – I was sitting and waiting for someone to sit and play with me)
I was thrown from the tables, and the money that was on these tables was returned back partly.
For obvious reasons, the exact amount I do not know. But it should not be difficult to restore from hand histories and transactions. Feels like I played 50 to 100 hands from my account and as a result of these hands I lost from -0.1 to -0.2 BTC.
I want you to return back * 0.65 BTC.
To this letter, I attach a screen shot of the history of transactions, and video.
I am in correspondence with support group or eight days, as well as in the correspondence on the same subject in the English branch of the discussion on bitkointolks.
I feel sorry for both your and my time, but I have no choice. 0.65 BTC is a significant amount of money for me.
I do not make posts anywhere on the poker forums that, because I am not interested in further waste of my time on this issue. (Despite the fact that I am the author of the blog with 1,5kk views)
really hope that this letter will quickly find the response and lead to the solution of this problem.
* 0.65 +
My name is Vlad. Atij in the poker community.
It was formed unpleasant situation with you.
21 or 22nd on you has been made DDoS attack.
at this moment I bamhantil on HU and 6-max tables 3-6 and 5-10. (Bamhantil – I was sitting and waiting for someone to sit and play with me)
I was thrown from the tables, and the money that was on these tables was returned back partly.
For obvious reasons, the exact amount I do not know. But it should not be difficult to restore from hand histories and transactions. Feels like I played 50 to 100 hands from my account and as a result of these hands I lost from -0.1 to -0.2 BTC.
I want you to return back * 0.65 BTC.
To this letter, I attach a screen shot of the history of transactions, and video.
I am in correspondence with support group or eight days, as well as in the correspondence on the same subject in the English branch of the discussion on bitkointolks.
I feel sorry for both your and my time, but I have no choice. 0.65 BTC is a significant amount of money for me.
I do not make posts anywhere on the poker forums that, because I am not interested in further waste of my time on this issue. (Despite the fact that I am the author of the blog with 1,5kk views)
really hope that this letter will quickly find the response and lead to the solution of this problem.
* 0.65 +
My name is Vlad. Atij in the poker community.
FortuneJack Support answer (30 April)
Quote
Dear user,
We apologize for the delay. The fact that your case is also related with the third side - provider of the game. We are waiting for a response from them, and as soon as we get it, we will contact you.
Thank you for your patience.
We apologize for the delay. The fact that your case is also related with the third side - provider of the game. We are waiting for a response from them, and as soon as we get it, we will contact you.
Thank you for your patience.
me June 6:
Quote
Let me remind you the situation: money disappeared from my account 1 month and 2 weeks ago, on the 21st
In the beginning you asked me to wait for a couple of days, in a few days for a week, and then for a month, now 1 month and 2 weeks has passed.
Of course you can ask to wait for another year, and a year later for another 30 years, until I die. But I do not play these games.
Money disappeared from my account, and you feed me with promises. Come into my world.
I suggest you to give me back money. In case you do not do it within 48 hours, I lay out the story with all the history of correspondence on bitcointalk. If you do not answer, I also tell it like it is in your topic on the forum.
If it also does not lead to the result, the next step is "free advertising" in the arbitrations of pokerstrategy, gipsyteam, 2 + 2. I will lay out my vision of the situation with a detailed description of it as well as the history of all correspondences with you. Let the people judge.
Yes, I certainly do not want to waste your time even for anti-PR, but you will not let me any other options.
This letter will also be laid out to public scrutiny.
give me back my money 0,65 BTC "
In the beginning you asked me to wait for a couple of days, in a few days for a week, and then for a month, now 1 month and 2 weeks has passed.
Of course you can ask to wait for another year, and a year later for another 30 years, until I die. But I do not play these games.
Money disappeared from my account, and you feed me with promises. Come into my world.
I suggest you to give me back money. In case you do not do it within 48 hours, I lay out the story with all the history of correspondence on bitcointalk. If you do not answer, I also tell it like it is in your topic on the forum.
If it also does not lead to the result, the next step is "free advertising" in the arbitrations of pokerstrategy, gipsyteam, 2 + 2. I will lay out my vision of the situation with a detailed description of it as well as the history of all correspondences with you. Let the people judge.
Yes, I certainly do not want to waste your time even for anti-PR, but you will not let me any other options.
This letter will also be laid out to public scrutiny.
give me back my money 0,65 BTC "
FortuneJack Support answer (June 6) answer:
Quote
"Dear user,
Your requirements were referred to higher authority.
Your question is considered at our administration, and we ensure that you receive a reply shortly.
Thank you."
Your requirements were referred to higher authority.
Your question is considered at our administration, and we ensure that you receive a reply shortly.
Thank you."
it is important to realize that it is pointless for me to spend on the solution of the issue more time than its cost. And your time I do not want to waste either. keep in mind that if you play on FortuneJack you may find yourself in the same situation. Most of the poker players on this website from Argentina, if someone knows where you can notify them about the "non-commercial" risks while playing on this site, please write in the comments, or just let the Argentine community in this link.
Be careful with FortuneJack. They just may take your money and ask to wait for a certain amount of time to solve this problem.
If problem is not solved in 48 hours copy of that message I report on poker strategy, gipsyteam, 2+2.
ps: i could made some mistakes in translation i am Ukrainian. i do not want to argue, but do not see other way to solve problem.
I suggest you make a scam accusation in this forum: https://bitcointalk.org/index.php?board=83.0
Hopefully some trusted members will give them even worse trust and they will give you your money back.
and here aswell, http://www.askgamblers.com/online-casinos/fortunejack-casino-review/
June 08, 2016, 08:55:59 PM
Hello .
this website use cheat because change the difficulty with biger bet only red red red red is not ok Fortunejack rob people i need my money back 4BTC rob me
this website use cheat because change the difficulty with biger bet only red red red red is not ok Fortunejack rob people i need my money back 4BTC rob me
June 08, 2016, 10:59:01 AM
provably fair verifier doesnt work 
June 07, 2016, 09:15:52 PM
@Atij : You will probably need to make a scam accusation, defend yourself against their arguments for a few weeks, before they will demand to get the negative feedback removed, and when that doesn't happen, pay up what you are owed.
June 07, 2016, 09:03:55 PM
My name is Vladyslav. Nick name on pokerstrategy is Atij.
Blog at pokerstrategy: https://ru.pokerstrategy.com/forum/thread.php?threadid=163046
I'm a real person, poker player with 8 years’ experience and million hands played. I have won EPT, TCOOP. Specialize on HU game.
21 of April on the site FortuneJack.com DDOS attack has been made during which I have been waiting for the game, I was sitting without opponents alone at the table. During the attack I was thrown from all the tables, money from these has not been returned until this day.
My every attempt to solve this problem ends up I was asked to wait. After several emails and posts on the forum, I decided that I would wait six weeks. Then I got another response: "Wait a certain amount of time." As for me, I regard this as an attempt to avoid paying me my money in the hope that I will just forget.
Here is the text of the last letter sent to the support group, it was 2 days ago:
answer:
Chatting history:
Me (22 April)
FortuneJack Support answer (22 April)
me (25 april)
FortuneJack Support answer (25 April)
me (30 April):
FortuneJack Support answer (30 April)
me June 6:
FortuneJack Support answer (June 6) answer:
it is important to realize that it is pointless for me to spend on the solution of the issue more time than its cost. And your time I do not want to waste either. keep in mind that if you play on FortuneJack you may find yourself in the same situation. Most of the poker players on this website from Argentina, if someone knows where you can notify them about the "non-commercial" risks while playing on this site, please write in the comments, or just let the Argentine community in this link.
Be careful with FortuneJack. They just may take your money and ask to wait for a certain amount of time to solve this problem.
If problem is not solved in 48 hours copy of that message I report on poker strategy, gipsyteam, 2+2.
ps: i could made some mistakes in translation i am Ukrainian. i do not want to argue, but do not see other way to solve problem.
Blog at pokerstrategy: https://ru.pokerstrategy.com/forum/thread.php?threadid=163046
I'm a real person, poker player with 8 years’ experience and million hands played. I have won EPT, TCOOP. Specialize on HU game.
21 of April on the site FortuneJack.com DDOS attack has been made during which I have been waiting for the game, I was sitting without opponents alone at the table. During the attack I was thrown from all the tables, money from these has not been returned until this day.
My every attempt to solve this problem ends up I was asked to wait. After several emails and posts on the forum, I decided that I would wait six weeks. Then I got another response: "Wait a certain amount of time." As for me, I regard this as an attempt to avoid paying me my money in the hope that I will just forget.
Here is the text of the last letter sent to the support group, it was 2 days ago:
Quote
Let me remind you the situation: money has gone from my account 1 month and 2 weeks ago, at the 21st
In the beginning you asked me to wait for a couple of days, after few days you asked for a week, then for a month, now 1 month and 2 weeks has passed.
Of course you can ask to wait for another year, and a year later for another 30 years, until I die. But I do not play these games.
Money disappeared from my account, and you feed me with promises. Come into my world.
I suggest you to give me back money. In case you do not do it within 48 hours, I lay out the story with all the history of correspondence on bitcointalk. If you do not answer, I also tell it like it is in your topic on the forum.
If it also does not lead to the result, the next step is "free advertising" in the arbitrations of pokerstrategy, gipsyteam, 2 + 2. I will lay out my vision of the situation with a detailed description of it as well as the history of all correspondences with you. Let the people judge.
Yes, I certainly do not want to waste your time even for anti-PR, but you will not let me any other options.
This letter will also be laid out to public scrutiny.
give me back my money 0,65 BTC
In the beginning you asked me to wait for a couple of days, after few days you asked for a week, then for a month, now 1 month and 2 weeks has passed.
Of course you can ask to wait for another year, and a year later for another 30 years, until I die. But I do not play these games.
Money disappeared from my account, and you feed me with promises. Come into my world.
I suggest you to give me back money. In case you do not do it within 48 hours, I lay out the story with all the history of correspondence on bitcointalk. If you do not answer, I also tell it like it is in your topic on the forum.
If it also does not lead to the result, the next step is "free advertising" in the arbitrations of pokerstrategy, gipsyteam, 2 + 2. I will lay out my vision of the situation with a detailed description of it as well as the history of all correspondences with you. Let the people judge.
Yes, I certainly do not want to waste your time even for anti-PR, but you will not let me any other options.
This letter will also be laid out to public scrutiny.
give me back my money 0,65 BTC
answer:
Quote
Dear user,
Your requirements were referred to higher authority.
Your question is considered at our administration, and we ensure that you receive a reply shortly.
Thank you.
Your requirements were referred to higher authority.
Your question is considered at our administration, and we ensure that you receive a reply shortly.
Thank you.
Chatting history:
Me (22 April)
Quote
sorry for my English. I am from Ukraine.
i manually making my bankroll management, that is why i know that at the beginning of the day ( 12 hours ago ) i had 2.4613 BTC at my account. then 2 times! all my tables was closed. i played during last 12 hours about 50-60 hands at 3-6 and 5-10 and ( i am not sure, but really hope ) did not lost more than 0.1-0.15 BTC.
i really wonna see at my account at the end of problem amount about 2.4613 BTC
i manually making my bankroll management, that is why i know that at the beginning of the day ( 12 hours ago ) i had 2.4613 BTC at my account. then 2 times! all my tables was closed. i played during last 12 hours about 50-60 hands at 3-6 and 5-10 and ( i am not sure, but really hope ) did not lost more than 0.1-0.15 BTC.
i really wonna see at my account at the end of problem amount about 2.4613 BTC
FortuneJack Support answer (22 April)
Quote
016-04-22 10:38 GMT+03:00 FortuneJack Support <[email protected]>:
Dear User,
We have transferred your case to technical department and are investigating. We will get back to you via email as soon as we have an answer.
Thank you for your patience.
Regards,
Andreas,
FortuneJack Team
Dear User,
We have transferred your case to technical department and are investigating. We will get back to you via email as soon as we have an answer.
Thank you for your patience.
Regards,
Andreas,
FortuneJack Team
me (25 april)
Quote
You asking me about details, how i can have sceenshot or know exactly how many money i had and what stakes exactly i played. to have this information i have 2 options:
1. use any tracking software ( i do not use it at Fortune Jack )
2. make every hours or 30 min screenshots of my destop or what?
What should i answer to support?
i was disconnected from the tables and money was not given back to my cashier from closed: cash 3-6 and 5-10 HU cap and 6max cap tables!
*copy of this massage will be posted on https://bitcointalk.org/index.php?topic=774929.new#new and sent back to Support
1. use any tracking software ( i do not use it at Fortune Jack )
2. make every hours or 30 min screenshots of my destop or what?
What should i answer to support?
i was disconnected from the tables and money was not given back to my cashier from closed: cash 3-6 and 5-10 HU cap and 6max cap tables!
*copy of this massage will be posted on https://bitcointalk.org/index.php?topic=774929.new#new and sent back to Support
FortuneJack Support answer (25 April)
Quote
Dear User,
In order to process your request, the technical department needs the following information:
Tournament name
Date and time played
Stake amount
Provide screenshot if possible
In order to process your request, the technical department needs the following information:
Tournament name
Date and time played
Stake amount
Provide screenshot if possible
me (30 April):
Quote
Good afternoon.
It was formed unpleasant situation with you.
21 or 22nd on you has been made DDoS attack.
at this moment I bamhantil on HU and 6-max tables 3-6 and 5-10. (Bamhantil – I was sitting and waiting for someone to sit and play with me)
I was thrown from the tables, and the money that was on these tables was returned back partly.
For obvious reasons, the exact amount I do not know. But it should not be difficult to restore from hand histories and transactions. Feels like I played 50 to 100 hands from my account and as a result of these hands I lost from -0.1 to -0.2 BTC.
I want you to return back * 0.65 BTC.
To this letter, I attach a screen shot of the history of transactions, and video.
I am in correspondence with support group or eight days, as well as in the correspondence on the same subject in the English branch of the discussion on bitkointolks.
I feel sorry for both your and my time, but I have no choice. 0.65 BTC is a significant amount of money for me.
I do not make posts anywhere on the poker forums that, because I am not interested in further waste of my time on this issue. (Despite the fact that I am the author of the blog with 1,5kk views)
really hope that this letter will quickly find the response and lead to the solution of this problem.
* 0.65 +
My name is Vlad. Atij in the poker community.
It was formed unpleasant situation with you.
21 or 22nd on you has been made DDoS attack.
at this moment I bamhantil on HU and 6-max tables 3-6 and 5-10. (Bamhantil – I was sitting and waiting for someone to sit and play with me)
I was thrown from the tables, and the money that was on these tables was returned back partly.
For obvious reasons, the exact amount I do not know. But it should not be difficult to restore from hand histories and transactions. Feels like I played 50 to 100 hands from my account and as a result of these hands I lost from -0.1 to -0.2 BTC.
I want you to return back * 0.65 BTC.
To this letter, I attach a screen shot of the history of transactions, and video.
I am in correspondence with support group or eight days, as well as in the correspondence on the same subject in the English branch of the discussion on bitkointolks.
I feel sorry for both your and my time, but I have no choice. 0.65 BTC is a significant amount of money for me.
I do not make posts anywhere on the poker forums that, because I am not interested in further waste of my time on this issue. (Despite the fact that I am the author of the blog with 1,5kk views)
really hope that this letter will quickly find the response and lead to the solution of this problem.
* 0.65 +
My name is Vlad. Atij in the poker community.
FortuneJack Support answer (30 April)
Quote
Dear user,
We apologize for the delay. The fact that your case is also related with the third side - provider of the game. We are waiting for a response from them, and as soon as we get it, we will contact you.
Thank you for your patience.
We apologize for the delay. The fact that your case is also related with the third side - provider of the game. We are waiting for a response from them, and as soon as we get it, we will contact you.
Thank you for your patience.
me June 6:
Quote
Let me remind you the situation: money disappeared from my account 1 month and 2 weeks ago, on the 21st
In the beginning you asked me to wait for a couple of days, in a few days for a week, and then for a month, now 1 month and 2 weeks has passed.
Of course you can ask to wait for another year, and a year later for another 30 years, until I die. But I do not play these games.
Money disappeared from my account, and you feed me with promises. Come into my world.
I suggest you to give me back money. In case you do not do it within 48 hours, I lay out the story with all the history of correspondence on bitcointalk. If you do not answer, I also tell it like it is in your topic on the forum.
If it also does not lead to the result, the next step is "free advertising" in the arbitrations of pokerstrategy, gipsyteam, 2 + 2. I will lay out my vision of the situation with a detailed description of it as well as the history of all correspondences with you. Let the people judge.
Yes, I certainly do not want to waste your time even for anti-PR, but you will not let me any other options.
This letter will also be laid out to public scrutiny.
give me back my money 0,65 BTC "
In the beginning you asked me to wait for a couple of days, in a few days for a week, and then for a month, now 1 month and 2 weeks has passed.
Of course you can ask to wait for another year, and a year later for another 30 years, until I die. But I do not play these games.
Money disappeared from my account, and you feed me with promises. Come into my world.
I suggest you to give me back money. In case you do not do it within 48 hours, I lay out the story with all the history of correspondence on bitcointalk. If you do not answer, I also tell it like it is in your topic on the forum.
If it also does not lead to the result, the next step is "free advertising" in the arbitrations of pokerstrategy, gipsyteam, 2 + 2. I will lay out my vision of the situation with a detailed description of it as well as the history of all correspondences with you. Let the people judge.
Yes, I certainly do not want to waste your time even for anti-PR, but you will not let me any other options.
This letter will also be laid out to public scrutiny.
give me back my money 0,65 BTC "
FortuneJack Support answer (June 6) answer:
Quote
"Dear user,
Your requirements were referred to higher authority.
Your question is considered at our administration, and we ensure that you receive a reply shortly.
Thank you."
Your requirements were referred to higher authority.
Your question is considered at our administration, and we ensure that you receive a reply shortly.
Thank you."
it is important to realize that it is pointless for me to spend on the solution of the issue more time than its cost. And your time I do not want to waste either. keep in mind that if you play on FortuneJack you may find yourself in the same situation. Most of the poker players on this website from Argentina, if someone knows where you can notify them about the "non-commercial" risks while playing on this site, please write in the comments, or just let the Argentine community in this link.
Be careful with FortuneJack. They just may take your money and ask to wait for a certain amount of time to solve this problem.
If problem is not solved in 48 hours copy of that message I report on poker strategy, gipsyteam, 2+2.
ps: i could made some mistakes in translation i am Ukrainian. i do not want to argue, but do not see other way to solve problem.
I suggest you make a scam accusation in this forum: https://bitcointalk.org/index.php?board=83.0
Hopefully some trusted members will give them even worse trust and they will give you your money back.
June 07, 2016, 08:22:08 PM
My name is Vladyslav. Nick name on pokerstrategy is Atij.
Blog at pokerstrategy: https://ru.pokerstrategy.com/forum/thread.php?threadid=163046
I'm a real person, poker player with 8 years’ experience and million hands played. I have won EPT, TCOOP. Specialize on HU game.
21 of April on the site FortuneJack.com DDOS attack has been made during which I have been waiting for the game, I was sitting without opponents alone at the table. During the attack I was thrown from all the tables, money from these has not been returned until this day.
My every attempt to solve this problem ends up I was asked to wait. After several emails and posts on the forum, I decided that I would wait six weeks. Then I got another response: "Wait a certain amount of time." As for me, I regard this as an attempt to avoid paying me my money in the hope that I will just forget.
Here is the text of the last letter sent to the support group, it was 2 days ago:
answer:
Chatting history:
Me (22 April)
FortuneJack Support answer (22 April)
me (25 april)
FortuneJack Support answer (25 April)
me (30 April):
FortuneJack Support answer (30 April)
me June 6:
FortuneJack Support answer (June 6) answer:
it is important to realize that it is pointless for me to spend on the solution of the issue more time than its cost. And your time I do not want to waste either. keep in mind that if you play on FortuneJack you may find yourself in the same situation. Most of the poker players on this website from Argentina, if someone knows where you can notify them about the "non-commercial" risks while playing on this site, please write in the comments, or just let the Argentine community in this link.
Be careful with FortuneJack. They just may take your money and ask to wait for a certain amount of time to solve this problem.
If problem is not solved in 48 hours copy of that message I report on poker strategy, gipsyteam, 2+2.
ps: i could made some mistakes in translation i am Ukrainian. i do not want to argue, but do not see other way to solve problem.
Blog at pokerstrategy: https://ru.pokerstrategy.com/forum/thread.php?threadid=163046
I'm a real person, poker player with 8 years’ experience and million hands played. I have won EPT, TCOOP. Specialize on HU game.
21 of April on the site FortuneJack.com DDOS attack has been made during which I have been waiting for the game, I was sitting without opponents alone at the table. During the attack I was thrown from all the tables, money from these has not been returned until this day.
My every attempt to solve this problem ends up I was asked to wait. After several emails and posts on the forum, I decided that I would wait six weeks. Then I got another response: "Wait a certain amount of time." As for me, I regard this as an attempt to avoid paying me my money in the hope that I will just forget.
Here is the text of the last letter sent to the support group, it was 2 days ago:
Quote
Let me remind you the situation: money has gone from my account 1 month and 2 weeks ago, at the 21st
In the beginning you asked me to wait for a couple of days, after few days you asked for a week, then for a month, now 1 month and 2 weeks has passed.
Of course you can ask to wait for another year, and a year later for another 30 years, until I die. But I do not play these games.
Money disappeared from my account, and you feed me with promises. Come into my world.
I suggest you to give me back money. In case you do not do it within 48 hours, I lay out the story with all the history of correspondence on bitcointalk. If you do not answer, I also tell it like it is in your topic on the forum.
If it also does not lead to the result, the next step is "free advertising" in the arbitrations of pokerstrategy, gipsyteam, 2 + 2. I will lay out my vision of the situation with a detailed description of it as well as the history of all correspondences with you. Let the people judge.
Yes, I certainly do not want to waste your time even for anti-PR, but you will not let me any other options.
This letter will also be laid out to public scrutiny.
give me back my money 0,65 BTC
In the beginning you asked me to wait for a couple of days, after few days you asked for a week, then for a month, now 1 month and 2 weeks has passed.
Of course you can ask to wait for another year, and a year later for another 30 years, until I die. But I do not play these games.
Money disappeared from my account, and you feed me with promises. Come into my world.
I suggest you to give me back money. In case you do not do it within 48 hours, I lay out the story with all the history of correspondence on bitcointalk. If you do not answer, I also tell it like it is in your topic on the forum.
If it also does not lead to the result, the next step is "free advertising" in the arbitrations of pokerstrategy, gipsyteam, 2 + 2. I will lay out my vision of the situation with a detailed description of it as well as the history of all correspondences with you. Let the people judge.
Yes, I certainly do not want to waste your time even for anti-PR, but you will not let me any other options.
This letter will also be laid out to public scrutiny.
give me back my money 0,65 BTC
answer:
Quote
Dear user,
Your requirements were referred to higher authority.
Your question is considered at our administration, and we ensure that you receive a reply shortly.
Thank you.
Your requirements were referred to higher authority.
Your question is considered at our administration, and we ensure that you receive a reply shortly.
Thank you.
Chatting history:
Me (22 April)
Quote
sorry for my English. I am from Ukraine.
i manually making my bankroll management, that is why i know that at the beginning of the day ( 12 hours ago ) i had 2.4613 BTC at my account. then 2 times! all my tables was closed. i played during last 12 hours about 50-60 hands at 3-6 and 5-10 and ( i am not sure, but really hope ) did not lost more than 0.1-0.15 BTC.
i really wonna see at my account at the end of problem amount about 2.4613 BTC
i manually making my bankroll management, that is why i know that at the beginning of the day ( 12 hours ago ) i had 2.4613 BTC at my account. then 2 times! all my tables was closed. i played during last 12 hours about 50-60 hands at 3-6 and 5-10 and ( i am not sure, but really hope ) did not lost more than 0.1-0.15 BTC.
i really wonna see at my account at the end of problem amount about 2.4613 BTC
FortuneJack Support answer (22 April)
Quote
016-04-22 10:38 GMT+03:00 FortuneJack Support <[email protected]>:
Dear User,
We have transferred your case to technical department and are investigating. We will get back to you via email as soon as we have an answer.
Thank you for your patience.
Regards,
Andreas,
FortuneJack Team
Dear User,
We have transferred your case to technical department and are investigating. We will get back to you via email as soon as we have an answer.
Thank you for your patience.
Regards,
Andreas,
FortuneJack Team
me (25 april)
Quote
You asking me about details, how i can have sceenshot or know exactly how many money i had and what stakes exactly i played. to have this information i have 2 options:
1. use any tracking software ( i do not use it at Fortune Jack )
2. make every hours or 30 min screenshots of my destop or what?
What should i answer to support?
i was disconnected from the tables and money was not given back to my cashier from closed: cash 3-6 and 5-10 HU cap and 6max cap tables!
*copy of this massage will be posted on https://bitcointalk.org/index.php?topic=774929.new#new and sent back to Support
1. use any tracking software ( i do not use it at Fortune Jack )
2. make every hours or 30 min screenshots of my destop or what?
What should i answer to support?
i was disconnected from the tables and money was not given back to my cashier from closed: cash 3-6 and 5-10 HU cap and 6max cap tables!
*copy of this massage will be posted on https://bitcointalk.org/index.php?topic=774929.new#new and sent back to Support
FortuneJack Support answer (25 April)
Quote
Dear User,
In order to process your request, the technical department needs the following information:
Tournament name
Date and time played
Stake amount
Provide screenshot if possible
In order to process your request, the technical department needs the following information:
Tournament name
Date and time played
Stake amount
Provide screenshot if possible
me (30 April):
Quote
Good afternoon.
It was formed unpleasant situation with you.
21 or 22nd on you has been made DDoS attack.
at this moment I bamhantil on HU and 6-max tables 3-6 and 5-10. (Bamhantil – I was sitting and waiting for someone to sit and play with me)
I was thrown from the tables, and the money that was on these tables was returned back partly.
For obvious reasons, the exact amount I do not know. But it should not be difficult to restore from hand histories and transactions. Feels like I played 50 to 100 hands from my account and as a result of these hands I lost from -0.1 to -0.2 BTC.
I want you to return back * 0.65 BTC.
To this letter, I attach a screen shot of the history of transactions, and video.
I am in correspondence with support group or eight days, as well as in the correspondence on the same subject in the English branch of the discussion on bitkointolks.
I feel sorry for both your and my time, but I have no choice. 0.65 BTC is a significant amount of money for me.
I do not make posts anywhere on the poker forums that, because I am not interested in further waste of my time on this issue. (Despite the fact that I am the author of the blog with 1,5kk views)
really hope that this letter will quickly find the response and lead to the solution of this problem.
* 0.65 +
My name is Vlad. Atij in the poker community.
It was formed unpleasant situation with you.
21 or 22nd on you has been made DDoS attack.
at this moment I bamhantil on HU and 6-max tables 3-6 and 5-10. (Bamhantil – I was sitting and waiting for someone to sit and play with me)
I was thrown from the tables, and the money that was on these tables was returned back partly.
For obvious reasons, the exact amount I do not know. But it should not be difficult to restore from hand histories and transactions. Feels like I played 50 to 100 hands from my account and as a result of these hands I lost from -0.1 to -0.2 BTC.
I want you to return back * 0.65 BTC.
To this letter, I attach a screen shot of the history of transactions, and video.
I am in correspondence with support group or eight days, as well as in the correspondence on the same subject in the English branch of the discussion on bitkointolks.
I feel sorry for both your and my time, but I have no choice. 0.65 BTC is a significant amount of money for me.
I do not make posts anywhere on the poker forums that, because I am not interested in further waste of my time on this issue. (Despite the fact that I am the author of the blog with 1,5kk views)
really hope that this letter will quickly find the response and lead to the solution of this problem.
* 0.65 +
My name is Vlad. Atij in the poker community.
FortuneJack Support answer (30 April)
Quote
Dear user,
We apologize for the delay. The fact that your case is also related with the third side - provider of the game. We are waiting for a response from them, and as soon as we get it, we will contact you.
Thank you for your patience.
We apologize for the delay. The fact that your case is also related with the third side - provider of the game. We are waiting for a response from them, and as soon as we get it, we will contact you.
Thank you for your patience.
me June 6:
Quote
Let me remind you the situation: money disappeared from my account 1 month and 2 weeks ago, on the 21st
In the beginning you asked me to wait for a couple of days, in a few days for a week, and then for a month, now 1 month and 2 weeks has passed.
Of course you can ask to wait for another year, and a year later for another 30 years, until I die. But I do not play these games.
Money disappeared from my account, and you feed me with promises. Come into my world.
I suggest you to give me back money. In case you do not do it within 48 hours, I lay out the story with all the history of correspondence on bitcointalk. If you do not answer, I also tell it like it is in your topic on the forum.
If it also does not lead to the result, the next step is "free advertising" in the arbitrations of pokerstrategy, gipsyteam, 2 + 2. I will lay out my vision of the situation with a detailed description of it as well as the history of all correspondences with you. Let the people judge.
Yes, I certainly do not want to waste your time even for anti-PR, but you will not let me any other options.
This letter will also be laid out to public scrutiny.
give me back my money 0,65 BTC "
In the beginning you asked me to wait for a couple of days, in a few days for a week, and then for a month, now 1 month and 2 weeks has passed.
Of course you can ask to wait for another year, and a year later for another 30 years, until I die. But I do not play these games.
Money disappeared from my account, and you feed me with promises. Come into my world.
I suggest you to give me back money. In case you do not do it within 48 hours, I lay out the story with all the history of correspondence on bitcointalk. If you do not answer, I also tell it like it is in your topic on the forum.
If it also does not lead to the result, the next step is "free advertising" in the arbitrations of pokerstrategy, gipsyteam, 2 + 2. I will lay out my vision of the situation with a detailed description of it as well as the history of all correspondences with you. Let the people judge.
Yes, I certainly do not want to waste your time even for anti-PR, but you will not let me any other options.
This letter will also be laid out to public scrutiny.
give me back my money 0,65 BTC "
FortuneJack Support answer (June 6) answer:
Quote
"Dear user,
Your requirements were referred to higher authority.
Your question is considered at our administration, and we ensure that you receive a reply shortly.
Thank you."
Your requirements were referred to higher authority.
Your question is considered at our administration, and we ensure that you receive a reply shortly.
Thank you."
it is important to realize that it is pointless for me to spend on the solution of the issue more time than its cost. And your time I do not want to waste either. keep in mind that if you play on FortuneJack you may find yourself in the same situation. Most of the poker players on this website from Argentina, if someone knows where you can notify them about the "non-commercial" risks while playing on this site, please write in the comments, or just let the Argentine community in this link.
Be careful with FortuneJack. They just may take your money and ask to wait for a certain amount of time to solve this problem.
If problem is not solved in 48 hours copy of that message I report on poker strategy, gipsyteam, 2+2.
ps: i could made some mistakes in translation i am Ukrainian. i do not want to argue, but do not see other way to solve problem.
June 05, 2016, 01:14:24 PM
When you log out it does not unregister you from sit and goes,so people will hit you and get a free ride with your chips.
Some stupid player hit 4 different tables on me in a 5 minute period.
Think FJ should look into not allowing players to bleed funds in that way,its kid of scummy!
Some stupid player hit 4 different tables on me in a 5 minute period.
Think FJ should look into not allowing players to bleed funds in that way,its kid of scummy!
Unregister before you log out. No site auto-unregisters by default if you logoff.
Some sites will give you a pop up warning to remind you.
Pokerstars does.
No, they don't.
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