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Topic: FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting - page 472. (Read 465291 times)

newbie
Activity: 36
Merit: 0
-They do not advertise what their rake is for cash games, and when I asked support what the rake was she did not know. From as far as I could tell, it was 5% rake uncapped, which is insane. Rake caps need to be implemented and the rake shouldn't be 5% for a bitcoin poker room.
Unless they changed it there is a CAP, which is... 500 mBTC.
Quote
Checked all ring games in lobby and noticed rake cap is the same for every stake.

I think rake cap is too high: half BTC max rake is discouraging expecially for high stakes players.
It is discouraging for everyone as the rake is, de facto, uncapped.

No wonder you can't find that information on their website, which in itself is already quite shady.
What kind of business do not advertise their fees publicly but force people to already be a customer [you apparently need an account to open a table and check the rake] to be privy to this information ?


sr. member
Activity: 395
Merit: 264
Few observations about Fortunejack:

-The deposit bonus for poker players is a complete joke. I raked 130mbtc today at the cash tables and got .0003 btc of my first deposit bonus released. So essentially, you get .25% rakeback extra from the first time deposit bonus as a poker player. It would literally be impossible for anyone to ever clear their deposit bonus. The bare minimum for rakeback on deposit bonuses should be 10%.

-They do not advertise what their rake is for cash games, and when I asked support what the rake was she did not know. From as far as I could tell, it was 5% rake uncapped, which is insane. Rake caps need to be implemented and the rake shouldn't be 5% for a bitcoin poker room.

-The stakes are very strange. There is .32/.64 cash tables for example. The stakes need to be redone to a more standard set of blinds with round number that are universally used by poker rooms.

These are just a few criticisms, overall I've been very happy with the action on the site and, although it's browser-based, the software is pretty good. Look forward to playing here more if they sort the above issues.

EDIT: One more thing I forgot to add. Higher VIP levels are almost all impossible to attain. Silver is probably possible, but anything higher is not. There simply isnt enough traffic on the site. I hope these are edited so that each can be achieved, at least theoretically.
legendary
Activity: 1456
Merit: 1005
I heard a lot positive comments about that site. people make really good money there on gambling. I triend poker couple times there, but my luck leaved me that time hahaha

Site is trusted and no problem with your money, if you win surely you will get it back your money to your account. But whether you can or anyone can win from any gambling site is purely depends on luck because in gambling only luck can bring you profits. So just gamble carefully and don't spend money which you can't afford to lose it. Good luck to you.
member
Activity: 84
Merit: 10
★YoBit.Net★ 350+ Coins Exchange & Dice
Have yet to try the cash tables,still trying to cash the one freeroll I am able to play a day. Missed it today! Grin

As for positive comments I have heard opposite for the most part,but I give them a chance to correct things.

sr. member
Activity: 294
Merit: 250
I heard a lot positive comments about that site. people make really good money there on gambling. I triend poker couple times there, but my luck leaved me that time hahaha
legendary
Activity: 1612
Merit: 1001
can't get into site some kind of cloudflare error btw i am using vpn. its been long since i played in fortunejack.
member
Activity: 91
Merit: 10
user name: RRRRRRR
read pls last 2 pages, i am in correspondence with support already 2 weaks. support says that that is problem of game provider and i need to wait. 2 weaks already! yestrday i have recorded at camtasia all answers from support at live chat, i can email this video, personally to you, FortuneJack, and all other my latters with support answers?


legendary
Activity: 2352
Merit: 1204
www.fortunejack.com
no problem until they pay their customers and problems with DDos attacks do not impact on withdraws or money security.

i am still waiting for my bitcoins which disappear 2 weaks ago...

Dear User

Have you contacted our support team via email or live chat?
If yes could you please provide your  FJ username?

Thank you.
legendary
Activity: 2352
Merit: 1204
www.fortunejack.com
Russian translation is so poor, did you hire someone for $5 per 1000 words or what?

Dear user,

Feel free to provide the detailed information about these mismatches via E-mail: [email protected] After our team reviews your remarks and maybe you will be rewarded with bug bounty.

Regards,
FortuneJack Team.

He will be rewarded as well as Video Contest winners.


Well, I have written the letter but I don't really expect to get bounty, since hiring the cheapest translators means that they are extremely greedy.
Dear user

We have got your email regarding translation mismatches. We are reviewing the case and will inform you via email shortly.

Thank you
legendary
Activity: 2352
Merit: 1204
www.fortunejack.com
Dear Users

Some technical works are running for the moment in Poker to develop and improve your experience with us. Please accept our apologies for the inconvenience. It will be completed within few hours.

Regards
FortuneJack Team
member
Activity: 91
Merit: 10
no problem until they pay their customers and problems with DDos attacks do not impact on withdraws or money security.

i am still waiting for my bitcoins which disappear 2 weaks ago...
legendary
Activity: 966
Merit: 1000
Can't login this afternoon, and get this message:

Internal Error
Unknown error encountered.
Please contact us with detailed explanation of your actions which preceded this error.

Customer Service is always available to answer your queries and direct inquires to specific departments. You can reach us 24 hours a day and 7 days a week.

You may contact us at:
General Questions:   [email protected]
Technical Questions:   [email protected]
Affiliate Questions:   [email protected]
Agent Questions:   [email protected]
 

If I can't even log in to play poker, you think I'm going to bother e-mailing back and forth with support?  I'm gonna play somewhere else ...
yeah their poker software is down 2 days out of 3 and when you try to login to fj it says they have ddos attacks so you have to fill captcha maybe that is why poker is down.
regards.
-Katerniko1
legendary
Activity: 2018
Merit: 1108
Can't login this afternoon, and get this message:

Internal Error
Unknown error encountered.
Please contact us with detailed explanation of your actions which preceded this error.

Customer Service is always available to answer your queries and direct inquires to specific departments. You can reach us 24 hours a day and 7 days a week.

You may contact us at:
General Questions:   [email protected]
Technical Questions:   [email protected]
Affiliate Questions:   [email protected]
Agent Questions:   [email protected]
 

If I can't even log in to play poker, you think I'm going to bother e-mailing back and forth with support?  I'm gonna play somewhere else ...

Not the first time shit like this happens Tongue Theres plenty of alternatives like bitdice, betking, bitcasino, luckybit... with 1000 times better support than here.
hero member
Activity: 1120
Merit: 554
Can't login this afternoon, and get this message:

Internal Error
Unknown error encountered.
Please contact us with detailed explanation of your actions which preceded this error.

Customer Service is always available to answer your queries and direct inquires to specific departments. You can reach us 24 hours a day and 7 days a week.

You may contact us at:
General Questions:   [email protected]
Technical Questions:   [email protected]
Affiliate Questions:   [email protected]
Agent Questions:   [email protected]
 

If I can't even log in to play poker, you think I'm going to bother e-mailing back and forth with support?  I'm gonna play somewhere else ...
legendary
Activity: 3024
Merit: 2148
Russian translation is so poor, did you hire someone for $5 per 1000 words or what?

Dear user,

Feel free to provide the detailed information about these mismatches via E-mail: [email protected] After our team reviews your remarks and maybe you will be rewarded with bug bounty.

Regards,
FortuneJack Team.

He will be rewarded as well as Video Contest winners.


Well, I have written the letter but I don't really expect to get bounty, since hiring the cheapest translators means that they are extremely greedy.
legendary
Activity: 2198
Merit: 1014
Bitdice is scam scam scammmmmmmmmmmmmmmmmmmmmmmmmm
Russian translation is so poor, did you hire someone for $5 per 1000 words or what?

Dear user,

Feel free to provide the detailed information about these mismatches via E-mail: [email protected] After our team reviews your remarks and maybe you will be rewarded with bug bounty.

Regards,
FortuneJack Team.

He will be rewarded as well as Video Contest winners.
legendary
Activity: 2352
Merit: 1204
www.fortunejack.com
Russian translation is so poor, did you hire someone for $5 per 1000 words or what?

Dear user,

Feel free to provide the detailed information about these mismatches via E-mail: [email protected] After our team reviews your remarks and maybe you will be rewarded with bug bounty.

Regards,
FortuneJack Team.
legendary
Activity: 2352
Merit: 1204
www.fortunejack.com
hello, where i can take file with notes to play from another computer with them?
maybe try to login under same browser ID?

Dear user,

Could you please clarify the issue?

Regards,
FortuneJack Team.
legendary
Activity: 2352
Merit: 1204
www.fortunejack.com
I was playing on Fortunejack today, and gotta say, I love the freerolls and the action on the live tables. Big downside is that I encountered 'Gateway time-out' issue starting at around 22:00 GMT, while I was sitting at a cash table and trying to log into the 22:00 freeroll. I can get on the homepage and see that people are dropping from the site, so doesn't appear that it was just me.

Connectivity issue aside, I like platform, generous freerolls, and super fishy cash play. Hope the connectivity issue isn't an ongoing thing, because I'd like to be playing here pretty consistently. One cash-out today was near instant, so that was nice ...

I registered for three freerolls but was unable to play due to gateway error... hope they fix this once for good...
keep trying to login , you will able to play and logged in in the end i get this problem too several times it say "connection issue,save log etc"

i think it is because so much traffic at a time trying to login and poker server can not handle it so i think fj must take this problem seriously to fix , btw the lag/stuck when we play on the table has gone now , it show there is an improvement. let's wait for another one.
Dear user,

Technical works were running at that moment in poker. Everything is fixed now, you can freely login and play all your favorite tournaments on FortuneJack. Please accept our apologies for the inconvenience. We are trying to improve our poker lobby.

Regards,
Fortunejack Team.
legendary
Activity: 2674
Merit: 1048
I was playing on Fortunejack today, and gotta say, I love the freerolls and the action on the live tables. Big downside is that I encountered 'Gateway time-out' issue starting at around 22:00 GMT, while I was sitting at a cash table and trying to log into the 22:00 freeroll. I can get on the homepage and see that people are dropping from the site, so doesn't appear that it was just me.

Connectivity issue aside, I like platform, generous freerolls, and super fishy cash play. Hope the connectivity issue isn't an ongoing thing, because I'd like to be playing here pretty consistently. One cash-out today was near instant, so that was nice ...

I registered for three freerolls but was unable to play due to gateway error... hope they fix this once for good...
keep trying to login , you will able to play and logged in in the end i get this problem too several times it say "connection issue,save log etc"

i think it is because so much traffic at a time trying to login and poker server can not handle it so i think fj must take this problem seriously to fix , btw the lag/stuck when we play on the table has gone now , it show there is an improvement. let's wait for another one.
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