Please comprehend that you push when you and the dealer have the blackjack. This is what happened to you with the hand ID that you sent to our support. We are not providing the answers to customers without thorough analysis. We have analysed your hand in our database and gave you the sequence of the blackjack game that really happened.
Please comprehend that your rules are wrong, they need to be changed, not just the grammar.
"A Player and Dealer Blackjack on the same hand results a loss."
Please also comprehend that the terms and conditions listed for for your poker room are completely ridiculous. They say you require documents from everyone, and you will close any account and seize the funds if a player is from USA or many other countries wtf?
Could you show me where did you find that information on the site.
-snip-
Feel free to send bug bounty.
Username: TwitchySeal
Please show me the information where we have on the site the term and condition for the poker room where we require the documents from everyone and close or seize the funds if player is from USA.
I showed you on 2/19: https://bitcointalksearch.org/topic/m.13939407
I showed you again on 2/22: https://bitcointalksearch.org/topic/m.13972067
Here is the link to your own Terms of Use: https://poker.fortunejack.com/terms.html
Here is where you require documents from everyone:
Section 2.
Quote
To maintain a high level of security, the Company reserves the right to conduct a security review at any time to validate your identity, verify your financial transactions and further document your consent to this Agreement. To facilitate these security checks, you agree to provide such identification or other information or documentation (including but not limited to copies of a valid passport/identity card and/or any payment cards used)
Quote
YOUR WARRANTIES AND REPRESENTATIONS
You warrant and represent that:
you are not a resident of Afghanistan, Antigua and Barbuda, Bulgaria, China, Cuba, Cyprus, Estonia, France and its territories, Hong Kong, Iran, Iraq, Israel, Italy, Australia, Kahnawake, Libya, Macau, Netherlands Antilles, Republic of Serbia, Sudan, Syria, The Philippines, Turkey, and/or The United States of America and its territories;
You warrant and represent that:
you are not a resident of Afghanistan, Antigua and Barbuda, Bulgaria, China, Cuba, Cyprus, Estonia, France and its territories, Hong Kong, Iran, Iraq, Israel, Italy, Australia, Kahnawake, Libya, Macau, Netherlands Antilles, Republic of Serbia, Sudan, Syria, The Philippines, Turkey, and/or The United States of America and its territories;
Section 3.5
Quote
In order to be eligible a player must setup a real money account, which includes his full contact details, so that we can pay any winnings to this real money account.
Section 4.4
Quote
Before making a deposit and to avoid unnecessary delays in processing your payouts make sure all information (Name, Date of Birth etc.) including your address is correct and that it matches your bank records. In the case wherein we are/were unable to verify your account information and validate the same you may be required to submit additional documentation for account verification that may include the following (but restricted to):
i. A photocopy of your picture ID (e.g. Driver’s License, Passport)
ii. Photocopies (front and back) of your credit cards
iii. A credit card statement or utility bill
iv. A credit card verification form
v. Imprint of your credit card
i. A photocopy of your picture ID (e.g. Driver’s License, Passport)
ii. Photocopies (front and back) of your credit cards
iii. A credit card statement or utility bill
iv. A credit card verification form
v. Imprint of your credit card
Section 12.4 Your (Players) Responsibilities
Quote
You shall provide us with all information requested by us and necessary for the operation of the Player Account, including, but not limited to, proof of identity, notarized documentation, proof of address, utility bills, bank details, bank statements and bank references. You shall provide us with any such requested documents immediately upon request and not later than within a reasonable time of response.
Here's where you list the countries that are not allowed to play:
Quote
YOUR WARRANTIES AND REPRESENTATIONS
You warrant and represent that:
you are not a resident of Afghanistan, Antigua and Barbuda, Bulgaria, China, Cuba, Cyprus, Estonia, France and its territories, Hong Kong, Iran, Iraq, Israel, Italy, Australia, Kahnawake, Libya, Macau, Netherlands Antilles, Republic of Serbia, Sudan, Syria, The Philippines, Turkey, and/or The United States of America and its territories;
You warrant and represent that:
you are not a resident of Afghanistan, Antigua and Barbuda, Bulgaria, China, Cuba, Cyprus, Estonia, France and its territories, Hong Kong, Iran, Iraq, Israel, Italy, Australia, Kahnawake, Libya, Macau, Netherlands Antilles, Republic of Serbia, Sudan, Syria, The Philippines, Turkey, and/or The United States of America and its territories;
Here's where you say you will close accounts if player is from USA (or other countries)
Section 20
Legality of Participation in Games
Quote
...Residents of USA ,Italy, Australia and Singapore are not permitted to play using the software, accounts of residents of these countries will be closed and any balance void.
Here's my favorite, where you say anyone banned from any online casino ever is not allowed:
Quote
You have not previously held a Player Account which was suspended or terminated either by us or by any other online gaming operator, charged back any monies via a Player Account or maintains a current Player Account; and
Please send bug bounty to: 1772S37GYafXgZsNXN87GZD171vV82ecsD
or maybe just a thank you?
