Topic: FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting - page 540. (Read 459361 times)

Our technical team checked it and there was no problem with your account. You forgot username or the password?

Probably blackmailing the site owners, posting trash in the topic and tell them to pay. Its pathetic.

Was promised 'he'd resolve the issue, but i still havent see results. Id rather have my btc back at this point. Or an account with the same amount i deposited. (That i can actually log into) its no ones fault except for faulty memory which we all succumb to sooner ot later. That bring said, i suggest " forgot password" should ask only for the email you signed up with and a verification link sent their. My 2 cents.

So I just signed up,mdeposited 15 usd worth of btc. Played on a game or two where I wasn't even sure if I wone or lost, due to my iPad being incompatible with their flash. I logged out then. Upon attempting to log back in I had massive memory troubles and could not figure out my. Username and pass combo. I blame myself , even though jack fortune never included my username in their welcome subscription  email.

Well I sent a message to support, but. Not response. Now when I try to log in, I get an error message my ip has been suspended. At this point I guess I would just like my 15 use in btc back( unless I lost it all in one of your non compatible flash games) .

Either way, I'd love to continue to explore your site on my Ubuntu machine who can handle your coding. But for now I'd really like my btc back. My username is [email protected] and you can email me their, or unfreeze my me, or return my btc. Thanks.

C.

Ps. Sorry, auto correct sucks on iPads and I'm turn this garbage off now. Hope you could understand me.

Seriously, why are you against all the dice sites, as I have said earlier on another thread(that you have spammed). If you want me to repeat "First thing I would like to say is DON'T GAMBLE WHAT YOU CAN'T LOSE. And second of all that is called provably fair, all the bets are random, and you can have any number of reds on 2x or any x(payout) for that matter.".

You again...
Nice SPAM POST, you should be aware of forum ban, hum?

this site
fortunejack.com and dice SCAM FRAUDS I PRACTIC MAKE TEST

50/50% DICE PRECENTAGES TEN TRANSACTION EACH CASINO I LOSE!

TOTALS VAMPIRE ABOUT 3.5 BTC MY MONEY MY NERVOUS MY ENERGY

i sent 4x time yesterday and before and TODAY
i try sent to get back my money but i lost morey my money and my bitcoins ;( now icome say forum this operator

scamer vampire my money agein! 10 time trransaction 50% this posible? FRAUDS ME VAMPIRES ME

4 transaction 50/50% LOSE MY MONEY

and i sent 5 TIME 3x DAY 48% LOSE MY BITCOINS

TOTALSI LOSE LOSE LOSE LSOE LOSE LOSE LOSE LOSE LOSE LOSE

THIS HOW TRUE PRACTIC

I NOT RECOMEND THIS TOTALS SCAM

YOU SENT 10 TIME 50/50% AND 0 WIN?

I REGISTER HERE TO SAY
PEOPLE SCENE WARNING
CASINO IS BIG SCAM 

I AM VERY DEPRESION I LOST MY 3.5 BTC   

i am play 3x days and few casino and this my true story

OPERATOR THIS SCRIPT MUST POLICE
I SENT AND 4 GUYS WE MAKE DETAILS TO EUROPOL VERY SOON MUST BLOCK THIS DOMAIN MODERATOR TRY EDIT INFOS AND WE MAKE MORE TRUE POST AND PASTEBIN.COM AND PASTEBIN.CA

FJ IS SCRIPT
VAMPIRE BITCOINS
SENT 10 TIME TRANSACTION = 0 RESULT? THIS POSIBLE? YES THIS SCAMER AND OPERATOR RUSIA MAFIA VAMPIRE MY BITCOINS

this site very future freze close i sure this make vampire our scene VAMPIRE FRAUDS MY BITCOINS ABOUT 850 EUROS YESTERDAY AND TODAY

i depresion suicide situation

I SENT INFORMATION TO DETECTIVE

Your withdrawal has already been processed.

Hey guys been waiting on this pending 284 PPC Withdrawal for over 8 hours. Please send. Thanks

http://i.imgur.com/jYEKMja.png

You simply have to close the incoming deposit notification.

As i see with the picture the problem is the X sign,i had some problems a few weeks ago with it as well,it just wont move
you need to refresh the page so that it is removed and back to normal

You could contact us on [email protected]

What is the bug exactly? X sign?

found a little visual bug. chat won't close

Our technical team informed me after the investigation that you indicated a wrong wallet and instantly I transferred the money to you. You said it yourself that you could not see the transaction on the server, so that explains it.

So what if it was your fault? We returned it back. I stressed it only after you insulted us. Mistakes happen, just try not to transfer money to someone else's wallet, then we can't return it. Transactions made to non-existent wallet can be fixed.

And we again apologize for the delay in answer.

Keep in mind that we returned the money in 1 day delay after we heard he had an issue.

You know I did this once at Criptsy, deposited coins to the wrong address, after 6 months I never got my coins back.  Lighten up will ya!!  If they are working on it they are working on it!!  Usually if you make a transaction to a bad address you are SOL.  If you are that hard up for your funds you shouldn't be at a gambling site anyway!!

You told me it was being handled after twelve hours of nothing.  Then I don't hear from you for another twenty hours.  Whether my reaction was over reaching, which it might have been, your reply and blaming me for the  situation is ridiculous.  Sorry for the acrimonious remarks but as a person in the customer service field you should be better equipped to respond.  My remarks got  the job done because prior to  that , you did nothing.  It's not about the money, I know your legit.  It's about doing what you said you were going to do and keeping me informed.  But, that being said, I apologize forv my juvenile vitriol bit your initial response in blaming me  with no actual  proof  of culpability is what triggered it.  Good day.

I understand why you were upset. But as I told you that we were aware of your issue and we were solving it, we were already doing it. Yes we should have replied several times to say: "Wait some more please", but we did not think you would rage that much and insult us. Your issue was always being considered during that time. You are the first person to overreact like that for a 12 hour delay.

I stressed your fault in this case because of your overreaction. We always refund our players if they use a non-existent wallet during their transactions. And we don't stress it too much, just give back the money. But when it is your fault and still insult is, it is disrespectful. That's all.

We are sorry if we made you upset because of the delay, we are, but your reaction was not justified.

We are wasting time.  You must of missed the class on customer satisfaction.  Bitcoin Video Casino, Bitzino, bit stars, nitrogen, etc... all respond within within an hour or so.  I'm not saying fortune jack is crap, I'm saying your handling of the situation is.  You blame others and minimize customer complaints.  You're defensive and hold no accountability.  It's a shame because I like the casino but your arrogance and inability to make the client feel assured that he will receive prompt service is why I am upset.  A simple reply was all that I wanted.  I didn't think that was so unreasonable.  My conscience is clear.

Your conscience can never be clear if you insult people who have not done anything wrong to you, especially when it was your fault all along. You are first person who went berserk after such issue. I told you we would reply when we had solved your issue. You wanted us to reply the same thing over and over? Support 24/7 means that we start working on your issue right away, but there is nothing about whether it gets fixed instantly, 5 minutes, 5 hours or 5 days. If you want to fight on words, then this is what you get. But of course in most cases it should not take more than 1-2 days. Most of the time it gets fixed in few hours.

So just because we did not reply for 12 hours it made you write all that garbage and that made you right? Insulting someone is not going to change anything, disrespect is often met with disrespect.

We are wasting time here. We solved your issue and good luck.