Anyone face the same problem ?
What shall I do? or Where / Who shall I report to?
How did you lose it? Have you played hi-low?
You can send PM to owner here https://bitcointalksearch.org/user/wetsuit-154142 and explain to him your problem.
I have no idea, just found that account balance is 60000 satoshi less than I expect.
I am quit sure of my balance amount as I just deposit 32000 satoshi to my account a few day ago and have checked the balance after it.
I think you need to check your hi-low game history. Is there anyone hack your system and they lost your money in the hi-low game. If you don't know how to check then you can write to admin and they can tell you what exactly happened in your account transactions. Did you enable your account 2fa function? If not better you enable it if you're planning to store some coins in your account.
Thanks, I have checked my Hi-low History, but seem nothing special.
I have play the game but in a extend of few hundred satoshi only.
I have not enable 2fa as I play this site in multi-devices, but I will consider to enable it.
Thanks for your advice.
Nowadays the internet is not safe. You need to very carefully manage your money in online accounts and always enable security features provided by the sites. Last time in one of the gambling site some one login into my account and they played with money until they lose all money after that I always enable security feature before depositing money.
I agree, better use security measures designed for that site. I created poloniex account and did not use 2fa, to my surprise I keep on receiving emails that I login from a different IP location (brazil, russia). I did not mind it until my two accounts on gambling site was hacked too. All money were converted to burst and was withdrawn plus the hacker claimed faucet and played with both accounts. Was only able to recover the account when I requested for a change in passsword. Now every account I have online have 2fa enabled.