FreeBitco.in-$200 FreeBTC⭐Win Lambo🔥0.2BTC DailyJackpot🏆$32,500 Wager Contest - page 58.

skarais

legendary

Activity: 2464

Merit: 2094

Quote from: CSFBC on August 02, 2024, 10:40:05 AM

Hi All,

Please note the issues with the WoF spins (mentioned in my previous post) are still ongoing.
We are aware of the issues and although we do not yet have a time frame for a resolution, our team is still working hard to resolve this as soon as possible.

There has been an increased volume of customer contact which may impact response times, saying this we have worked hard to ensure every email regarding this matter has been responded to.

Please note any updates will be posted on the forum.

I understand this is frustrating for many and hope to have a resolution very soon.

Best Regards,

Customer Support Team
FreeBitco.in

Many users including me probably wish that the customer support team could respond regularly to users in this ANN thread instead of just posting updates. They want to interact with you regularly, but of course this will definitely take up a lot of your time with several repetitive questions. You should at least be active as much as you can every day to serve users on this ANN thread, even if it's not mandatory it might improve things.

CSFBC

newbie

Activity: 14

Merit: 1

Hi All,

Please note the issues with the WoF spins (mentioned in my previous post) are still ongoing.
We are aware of the issues and although we do not yet have a time frame for a resolution, our team is still working hard to resolve this as soon as possible.

There has been an increased volume of customer contact which may impact response times, saying this we have worked hard to ensure every email regarding this matter has been responded to.

Please note any updates will be posted on the forum.

I understand this is frustrating for many and hope to have a resolution very soon.

Best Regards,

Customer Support Team
FreeBitco.in

Quote from: CSFBC on July 30, 2024, 03:37:52 AM

Hi,

I have received an influx in DM's, Emails and forum posts regarding WOF Spins.
This has been escalated internally and the team are reviewing this. It is marked as priority and will update here once further information is received.

Best Regards,

Customer Support Team
FreeBitco.in

Quote from: hosseinimr93 on July 29, 2024, 04:17:03 PM

Quote from: cesmak on July 29, 2024, 09:28:29 AM

I will check this evening CET time, if today there will be wof spins, i don't remember if i played yesterday or not,

I can confirm that there are some issues with WOF spins that should be credited for holding FUN tokens.
The last time I received WOF spin for holding FUN tokens was July 25.

ultrloa

legendary

Activity: 2758

Merit: 1228

Quote from: slaman29 on August 02, 2024, 06:13:05 AM

Quote from: Slow death on August 01, 2024, 06:01:44 PM

For example, in this issue of WOF spins not being credited for many days, let's think, if the site has had the same employees for years and has had the same owner for years, how difficult would it be for them to fix this problem of WOF spins not being credited? It doesn't make sense, because these old employees have experience and would have no difficulty fixing all the problems the site is having. Now if the site had a new owner and new employees, then they would have difficulty dealing with all the features of the site and would have difficulty fixing the site's problems. In my opinion, people should avoid putting too much money into the site.

Should be easy, yes. And the fact they acknowledged it already and yet haven't fixed for several days tells me the owners and developers are not the same.

Blame the original owners for not leaving proper documentation. Blame new owners for not ensuring smooth handover.

But something better be done fast. If things are not fixed in next few months the damage to reputation is gonna be unbearable.

When loyal users like us stop depositing, this is something very long and if not impossible to recover.

Come on FBC. At least be here and talk to us man.

They really fucked up nowadays and it seems that those people who handle this casino at the moment seems having a trouble for operating freebitco.in since instead they continue the good reputation protected by this casino for many years. Its like their current activities drowning them and people start to doubt if there's better comeback will happen.

But lets still give them a chance maybe they still figuring out on which area they should prioritize first and since they are still fixing those issue encountered by people.

So let see if there's good updates will happen since right now for sure lots of people including their loyal gamblers are starting to doubt on their reputation.

slaman29

legendary

Activity: 2674

Merit: 1226

Livecasino, 20% cashback, no fuss payouts.

Quote from: Slow death on August 01, 2024, 06:01:44 PM

For example, in this issue of WOF spins not being credited for many days, let's think, if the site has had the same employees for years and has had the same owner for years, how difficult would it be for them to fix this problem of WOF spins not being credited? It doesn't make sense, because these old employees have experience and would have no difficulty fixing all the problems the site is having. Now if the site had a new owner and new employees, then they would have difficulty dealing with all the features of the site and would have difficulty fixing the site's problems. In my opinion, people should avoid putting too much money into the site.

Should be easy, yes. And the fact they acknowledged it already and yet haven't fixed for several days tells me the owners and developers are not the same.

Blame the original owners for not leaving proper documentation. Blame new owners for not ensuring smooth handover.

But something better be done fast. If things are not fixed in next few months the damage to reputation is gonna be unbearable.

When loyal users like us stop depositing, this is something very long and if not impossible to recover.

Come on FBC. At least be here and talk to us man.

GinnyBanzz

jr. member

Activity: 65

Merit: 1

People saying they cant believe how such a credible site thats been running for a decade could fall apart like this. Have you forgotten? This site is ran by 2 people, with occasional help from a couple others.

They are not a legitimate registered company.
They don't have lots of employees.
There is essentially 0 information on who these people are, where they operate from. We don't even know which country they reside in (although Quinn was from UK).

So let's take our blinkers off for a second and remember this is not Google, its not some big multi national company, its a couple of dudes, who could well be shady, and that we basically know nothing about.

Moreno233

sr. member

Activity: 434

Merit: 253

Quote from: iv4n on August 01, 2024, 02:55:24 PM

Quote from: uneng on August 01, 2024, 02:43:23 PM

Lol, another problem with non-credited WoF spins once again?

It has been a month since we had the exact same issue going on. The missing spins were credited after all and that is ok, but shouldn't it be already the motivation for the team to fix it definitely? Why do issues have always to escalate a lot until something start being done towards it?

The same is valid for disappeared balances high rollers had on their accounts. What does guarantee us that it's not going to happen again with the balances of another users of the platform? Recurrent issues, with little details provided to users are big issues...

Nice points Uneng, they should fix some issues faster, they don't need to wait for things to escalate and cause more damage... but except for their new representative here I didn't see anything else that can improve the service, it's like it was before. I guess nobody here can give any guarantees, we trust them on our own, but that trust has been shaken in the past months because many things happened and the freebitcoin team reaction was very slow (let's put it that way).

I still trust them, but freebitcoin will lose "the race" if they continue with this strategy, nobody is too big to fall. I don't think it's close or anything, I am just saying that the site can work a lot better and they can improve a lot more, only if they wish to do it.

Allowing more issues to happen when there are still backlogs of issues is a very serious one for me and it would have been best such a situation was avoided. We know that issues happens but at this critical time, everything would have been done to prevent the compounding of the situation at hand. Previously was email and 2FA issues which hindered withdrawal, now it is non-credited WoF, what will be next is what no one knows. The best guess is that no one will be happy to experience the next issues, the reason the team have to intensify effort to get things back to normalcy which I am passionately looking forward to.

Slow death

legendary

Activity: 3164

Merit: 1127

Leading Crypto Sports Betting & Casino Platform

Quote from: Saint-loup on August 01, 2024, 02:47:40 PM

My WOF spins haven't been credited since the Friday 26th of July for me precisely, so since one week for me now. People can check this at the Premium tab. By using the "TRANSACTION HISTORY" link. I still don't understand what is going on, because there were not such troubles several months ago, during years. If it's now too much complicated or expensive to credit them every days, they can do it only once per week, it won't disturb too much the users IMO, if it's clear and transparent.

I have also asked myself how it is possible that such a respectable site, which for many years had no reports of many problems, ran a subscription campaign for many years and then suddenly the subscription campaign ended and many problems started to appear. I myself said in this thread that this behavior seemed like that of a site that had changed owners, because it is not normal for a site that has been operating for many years, with experienced employees who have been working on the site for many years, to suddenly have problems that should not last long to be fixed.

For example, in this issue of WOF spins not being credited for many days, let's think, if the site has had the same employees for years and has had the same owner for years, how difficult would it be for them to fix this problem of WOF spins not being credited? It doesn't make sense, because these old employees have experience and would have no difficulty fixing all the problems the site is having. Now if the site had a new owner and new employees, then they would have difficulty dealing with all the features of the site and would have difficulty fixing the site's problems. In my opinion, people should avoid putting too much money into the site.

shield132

hero member

Activity: 2352

Merit: 905

Metawin.com - Truly the best casino ever

Quote from: LogitechMouse on July 31, 2024, 09:47:51 PM

They have been irresponsive to the problems that their users are experiencing here. They aren't solving the problems these users are facing, and it took a long time before they put a warning banner on top of it. The good thing though is that their customer support here is at least active - around once or twice every month. Cheesy

We know that the site has some issues for a long time already, and they said that they're fixing it... or are they? Or they're just focusing more on promoting their new casino website already.

With regards to your trust, remember that FTX also have been trusted by so many users for around 2-3 years, but look what happened. You can trust any crypto-related website that you can see, but don't trust them fully especially if you know that anybody can just run away with your money at any time they want. If you're not ready for that then you don't suppose to invest in cryptocurrency at all.

What happened to Freebitco is very unprecedented. They are one of the first website in crypto space, one of the first Bitcoin faucet and Hi-Lo game provider, many of us got into Bitcoins thanks to them, and many trusted them with tens of Bitcoins deposited on their website to get 4% APY, things were going well, everything was stable for almost a decade and everything went downhill in 2024. This is really something that you can't predict and can't expect. For example, can you expect Google Adsense to scam you? of course, not. This is similar.

I think we all should take precautions immediately when something goes wrong. In case of freebitco.in, there were many early reports that something wasn't going normally and there were some problems, many people ignored these and as a result, we got many victims.

Quote from: slaman29 on August 01, 2024, 03:27:45 AM

Not too late for them to fix things but really now, they need to just sit down and do something. New problems keep coming before old ones are solved.

They clearly don't care.

iv4n

legendary

Activity: 3332

Merit: 1191

Quote from: uneng on August 01, 2024, 02:43:23 PM

Lol, another problem with non-credited WoF spins once again?

It has been a month since we had the exact same issue going on. The missing spins were credited after all and that is ok, but shouldn't it be already the motivation for the team to fix it definitely? Why do issues have always to escalate a lot until something start being done towards it?

The same is valid for disappeared balances high rollers had on their accounts. What does guarantee us that it's not going to happen again with the balances of another users of the platform? Recurrent issues, with little details provided to users are big issues...

Nice points Uneng, they should fix some issues faster, they don't need to wait for things to escalate and cause more damage... but except for their new representative here I didn't see anything else that can improve the service, it's like it was before. I guess nobody here can give any guarantees, we trust them on our own, but that trust has been shaken in the past months because many things happened and the freebitcoin team reaction was very slow (let's put it that way).

I still trust them, but freebitcoin will lose "the race" if they continue with this strategy, nobody is too big to fall. I don't think it's close or anything, I am just saying that the site can work a lot better and they can improve a lot more, only if they wish to do it.

Saint-loup

legendary

Activity: 2604

Merit: 2353

My WOF spins haven't been credited since the Friday 26th of July for me precisely, so since one week for me now. People can check this at the Premium tab. By using the "TRANSACTION HISTORY" link. I still don't understand what is going on, because there were not such troubles several months ago, during years. If it's now too much complicated or expensive to credit them every days, they can do it only once per week, it won't disturb too much the users IMO, if it's clear and transparent.

uneng

hero member

Activity: 2044

Merit: 784

Leading Crypto Sports Betting & Casino Platform

Lol, another problem with non-credited WoF spins once again?

It has been a month since we had the exact same issue going on. The missing spins were credited after all and that is ok, but shouldn't it be already the motivation for the team to fix it definitely? Why do issues have always to escalate a lot until something start being done towards it?

The same is valid for disappeared balances high rollers had on their accounts. What does guarantee us that it's not going to happen again with the balances of another users of the platform? Recurrent issues, with little details provided to users are big issues...

Don Pedro Dinero

legendary

Activity: 1358

Merit: 1565

The first decentralized crypto betting platform

Quote from: dwyane36 on August 01, 2024, 05:49:35 AM

I think those who have been in the crypto industry for a long time have learned that any centralized service can't be blindly trusted, whether it's a popular exchange or a popular gambling site like freebitcoin.
And in the case of freebitcoin, we should probably wait until they complete the transition period they have repeatedly mentioned. I hope this transition period will bring a new stage of development for the project, not its end.

Yes, those of us who have been in the business for a while have had our fill of sites that had a lot of prestige and then fell into disgrace. In this case, I don't doubt that they can make the transition and get things back to normal but for the great reputation the site had and the userbase it has, it's disappointing how this has been handled.

Taskford

hero member

Activity: 2520

Merit: 783

Quote from: dwyane36 on August 01, 2024, 05:49:35 AM

Quote from: pawanjain on August 01, 2024, 01:57:01 AM

It's true that we cannot trust any of the crypto related websites/projects especially after FTX collapse.
On the other hand freebitco.in was a pioneer in crypto faucets and has been running since a really long time.
Expecting such things from such a reputable site is not easily digestible right.
If freebitco.in ends up like FTX then it will be an eye opener for everybody in the crypto community.

I think those who have been in the crypto industry for a long time have learned that any centralized service can't be blindly trusted, whether it's a popular exchange or a popular gambling site like freebitcoin.
And in the case of freebitcoin, we should probably wait until they complete the transition period they have repeatedly mentioned. I hope this transition period will bring a new stage of development for the project, not its end.

Those past cases where a trusted platform wrecked those people who believe them give truly a hard lesson that we should never trust any site. The incident happened here is little reminder that we should never exercise proper precaution and don't put to much money on any platform since there might be the time that huge issues the same on what happen to those old reputable platform which turn into scam also to current situation happened on freebitco.in.

But hopefully we can see them have a good transition since many people still look forward to see them running. But also for sure this current cases happened will make people be cautious on everything what they do using this casino.

dwyane36

legendary

Activity: 3052

Merit: 2309

Quote from: pawanjain on August 01, 2024, 01:57:01 AM

It's true that we cannot trust any of the crypto related websites/projects especially after FTX collapse.
On the other hand freebitco.in was a pioneer in crypto faucets and has been running since a really long time.
Expecting such things from such a reputable site is not easily digestible right.
If freebitco.in ends up like FTX then it will be an eye opener for everybody in the crypto community.

I think those who have been in the crypto industry for a long time have learned that any centralized service can't be blindly trusted, whether it's a popular exchange or a popular gambling site like freebitcoin.
And in the case of freebitcoin, we should probably wait until they complete the transition period they have repeatedly mentioned. I hope this transition period will bring a new stage of development for the project, not its end.

slaman29

legendary

Activity: 2674

Merit: 1226

Livecasino, 20% cashback, no fuss payouts.

I can confirm. Premium membership WoF spins are not credited at least 5 days, I think more like 6 or 7 days already. Nothing I can do since all my FUN is locked for a long period. Hope the fix that as they said.

I would just try withdraw everything you have if you haven't already. I'm playing for fun for months now, never made anymore deposit. I made mine today, instant and it got withdrawn fast so that's a good sign.

Not too late for them to fix things but really now, they need to just sit down and do something. New problems keep coming before old ones are solved.

pawanjain

hero member

Activity: 2702

Merit: 716

Nothing lasts forever

Quote from: LogitechMouse on July 31, 2024, 09:47:51 PM

With regards to your trust, remember that FTX also have been trusted by so many users for around 2-3 years, but look what happened. You can trust any crypto-related website that you can see, but don't trust them fully especially if you know that anybody can just run away with your money at any time they want. If you're not ready for that then you don't suppose to invest in cryptocurrency at all.

It's true that we cannot trust any of the crypto related websites/projects especially after FTX collapse.
On the other hand freebitco.in was a pioneer in crypto faucets and has been running since a really long time.
Expecting such things from such a reputable site is not easily digestible right.
If freebitco.in ends up like FTX then it will be an eye opener for everybody in the crypto community.

LogitechMouse

legendary

Activity: 2576

Merit: 1043

Need A Campaign Manager? | Contact Little_Mouse

Quote from: hosseinimr93 on July 31, 2024, 04:27:19 AM

I don't have such problem and the website loads perfectly for me.
Try a hard refresh (Ctrl+F5) and if the problem still exists, I think there should be a problem with your internet connection that makes the website not load completely.

Quote from: dwyane36 on July 31, 2024, 05:50:15 AM

This is definitely a problem on your side. The page of the freebitcoin site can be displayed this way if your browser doesn't load CSS correctly or has disabled it for some reason, or to be more specific "linked style sheets." First of all, I would recommend you try to clear the cache in your browser settings.

I tried both of the solutions that you gave to me, and neither of them worked for me. It's not a big deal because I'm not using their website anyway. Thanks for the solutions that you shared.

Quote from: fbtcvip10 on July 31, 2024, 06:38:43 PM

What happened to freebitco ?
Why this topic has a warning banner on top of it?
The site has some issues , I didn't receive premium wof spins since 5 days ago.
~
We trusted them for years.
It should not end like this.

They have been irresponsive to the problems that their users are experiencing here. They aren't solving the problems these users are facing, and it took a long time before they put a warning banner on top of it. The good thing though is that their customer support here is at least active - around once or twice every month. Cheesy

We know that the site has some issues for a long time already, and they said that they're fixing it... or are they? Or they're just focusing more on promoting their new casino website already.

With regards to your trust, remember that FTX also have been trusted by so many users for around 2-3 years, but look what happened. You can trust any crypto-related website that you can see, but don't trust them fully especially if you know that anybody can just run away with your money at any time they want. If you're not ready for that then you don't suppose to invest in cryptocurrency at all.

DCoringa

newbie

Activity: 2

Merit: 0

Hover your mouse cursor over the ! button and read the message displayed there.
Your withdrawal has probably been flagged to be reviewed manually. If that's the case, you have to wait until they review your withdrawal.
[/quote]
But the service fee was charged and paid due to the withdrawal time.
If the service was not done as advertised then it is wrong.

fbtcvip10

jr. member

Activity: 248

Merit: 2

What happened to freebitco ?
Why this topic has a warning banner on top of it?
The site has some issues , I didn't receive premium wof spins since 5 days ago.
I hope they fix this issue.
Some people have millions of funtokens on their accounts.
We trusted them for years.
It should not end like this.

hosseinimr93

legendary

Activity: 2380

Merit: 5213

Quote from: DCoringa on July 31, 2024, 06:14:51 PM

During my attempt to withdraw using the instant method, it charged me the highest fee and has not yet completed the transaction. It has been more than 8 hours since the request and so far there is nothing in the block or in my wallet listing that this transaction will actually happen.

Hover your mouse cursor over the ! button and read the message displayed there.
Your withdrawal has probably been flagged to be reviewed manually. If that's the case, you have to wait until they review your withdrawal.

Topic: FreeBitco.in-$200 FreeBTC⭐Win Lambo🔥0.2BTC DailyJackpot🏆$32,500 Wager Contest - page 58. (Read 559412 times)