Freewallet.org Flag - Please Support - page 5.

Freewallet

member

Activity: 551

Merit: 11

Quote from: LFC_Bitcoin on July 15, 2019, 06:29:55 AM

Basically Freewallet is withholding a customers funds (15.2BTC) due to some KYC, small-print bull shit

Flag - https://bitcointalk.org/index.php?action=trust;flag=456

Thread - https://bitcointalksearch.org/topic/freewalletorg-is-a-fraudster-who-cheated-me-out-of-152btc-5164369

Freewallet user profile - https://bitcointalksearch.org/user/freewallet-1177176

The person scammed -

Quote from: fuckpay on July 12, 2019, 12:08:08 AM

Hello, from a friend in chat room, I knew Freewallet.org where I could conveniently exchange cybermoney only by registering. I believed that BTC would appreciate on July 10 so I transferred 190000 USDT in total on July 9 and successfully exchanged the money into 15.2 BTC. Website: https://live.blockcypher.com/btc/address/3MYY7addBQNQn4DW8Bz2FRUNdsexLKt88D/
When I tried to transfer the 15.2 BTC out of Freewallet.org, the website reminded me of “Error in transaction fields”. I did not know why this happened so I tried for many times.

https://imgur.com/BdaWsdz

I got the following email from them,

Quote

We’d like to inform you that our security system has detected suspicious activity on your account. In case it was a hacking attempt, we had to temporarily suspend withdrawals from your account – this way your funds will be absolutely safe, and the access will be restored once the verification procedure will be finished.

There’s nothing to worry about – Freewallet will gladly guide you through this standard procedure and will restore the access to your account shortly.

To verify your identity, we’ll need some of your personal information. Please reply ‘Yes’ to this email in order to agree.

In our terms and conditions that every user accepts when setting up an account, you can find out more details about the verification procedure. Also, you can check our privacy policy here.

Rest assured – your funds will remain on your account untouched, and you can always check your balance.

Thank you for your understanding, and we are looking forward to hearing back from you!

It is ridiculous that I can provide correct Email confirmation, 2-factor authentication and PIN code but the website reminded me of” detected suspicious activity on your account. In case it was a hacking attempt, we had to temporarily suspend withdrawals from your account”. The website require me to provide my personal information. Is Freewallet.org a wallet? Why does it require me to provide my personal information like an exchange? I do not want to provide but the price fluctuation of BTC is huge. I have no time to communicate with them so I have to compromise and provide Freewallet.org with my personal information.

For fear of Freewallet.org having more reasons to refuse me, I contacted a professional translation agency to translate my personal information, and sent it to them again. They told me to wait for their approval. But I haven’t received any news up to now. I have emailed them several times to speed up my information review, but they only told me to wait. Now the price of Bitcoin has fallen, so that I have lost USD 30,000 on Freewallet.org. I hereby warn everyone that please do not use Freewallet.org. I just want to get my money back now.

Please support!

Hi

What makes you raise this issue again once it was resolved back to Friday?

LFC_Bitcoin

legendary

Activity: 3528

Merit: 9525

#1 VIP Crypto Casino

With upmost respect to fuckpay he really shouldn’t be using them but we all know people make mistakes & keep their crupto on services like these. That does not excuse Freewallet though, they need to be held accountable. They are not the police or a government agency, it isn’t their job to withhold user funds.

LoyceV

legendary

Activity: 3290

Merit: 16489

Thick-Skinned Gang Leader and Golden Feather 2021

When I read fuckpay's thread a few days ago, I was thinking a Newbie warning flag might be good. It's not the first scam accusation I've seen on Freewallet.
However, until now they resolved the issues after jumping through their hoops, and I believe it's in their Terms. But we all know most people don't read Terms, and that would justify a Newbie warning flag.

I've said it before: Freewallet is not a "wallet" by my definition. A wallet gives you access to your private key, and puts you (and only you!) in charge of your coins. They're an exchange pretending to be a wallet. This is misleading. Flag supported.

That being said, sending that much money to any service without doing some very serious background research isn't the smartest thing to do.

Quoting myself from earlier scam accusations:

Quote from: LoyceV on June 14, 2018, 04:11:28 AM

Quote from: Freewallet on June 14, 2018, 03:37:43 AM

Quote from: LoyceV on June 13, 2018, 10:48:13 AM

So Freewallet is asking KYC information before you can access your "wallet" again?
In my definition, a wallet is something that gives you and only you full access to your private keys, which means you and only you have full power to do whatever you want with your funds.
If Freewallet has the power to freeze your funds, why does it call itself "wallet" and not (for instance) "bank"?

We are based on our terms and conditions. To prevent third parties from gaining an unauthorized access to the users account, we may ask for additional verification.

I read that.
My point is: that means what you call a "wallet" is not a wallet!

Freewallet didn't respond to this post.

Quote from: LoyceV on September 07, 2018, 03:51:20 AM

Quote from: Freewallet on September 04, 2018, 02:59:40 PM

The reason behind blocking the user's account is more complex than just the amount of funds. Our security is powered by a sophisticated algorithm developed by top specialists in the industry, so we wouldn't take it on lightly.

I've said it before: you should stop calling your service a wallet. This is misleading, as a wallet is something that gives the user full and unrestricted access to his private keys.
What you're running is more like a bank, users are at your mercy.

Your website literally says: "make access to coins easier". How exactly are you making it easier by blocking transactions?

Freewallet responded:

Quote from: Freewallet on September 07, 2018, 08:10:08 AM

We make this access easier thanks to an easy and comfortable interface, swift processing of transactions and many other helpful features.

At the same time, any process dealing with people's money requires a very high level of safety. If we launch the verification procedure it solely means all operations on this particular account will be scrutinized to make it as secure as possible.

I'm glad none of my wallets is at the mercy of someone with a financial incentive to keep my money away from me.

bitmover

legendary

Activity: 2212

Merit: 5622

Non-custodial BTC Wallet

It's very crazy to hold such amount in a wallet that you do not have the privatekey.

I hope that one day some law or regulation or whatever makes those kind of wallets illegal. All wallets should give privatekeys to users.

Anyway, flag supported

LFC_Bitcoin

legendary

Activity: 3528

Merit: 9525

#1 VIP Crypto Casino

Basically Freewallet is withholding a customers funds (15.2BTC) due to some KYC, small-print bull shit

Flag - https://bitcointalk.org/index.php?action=trust;flag=456

Thread - https://bitcointalksearch.org/topic/freewalletorg-is-a-fraudster-who-cheated-me-out-of-152btc-5164369

Freewallet user profile - https://bitcointalksearch.org/user/freewallet-1177176

The person scammed -

Quote from: fuckpay on July 12, 2019, 12:08:08 AM

Hello, from a friend in chat room, I knew Freewallet.org where I could conveniently exchange cybermoney only by registering. I believed that BTC would appreciate on July 10 so I transferred 190000 USDT in total on July 9 and successfully exchanged the money into 15.2 BTC. Website: https://live.blockcypher.com/btc/address/3MYY7addBQNQn4DW8Bz2FRUNdsexLKt88D/
When I tried to transfer the 15.2 BTC out of Freewallet.org, the website reminded me of “Error in transaction fields”. I did not know why this happened so I tried for many times.

https://imgur.com/BdaWsdz

I got the following email from them,

Quote

We’d like to inform you that our security system has detected suspicious activity on your account. In case it was a hacking attempt, we had to temporarily suspend withdrawals from your account – this way your funds will be absolutely safe, and the access will be restored once the verification procedure will be finished.

There’s nothing to worry about – Freewallet will gladly guide you through this standard procedure and will restore the access to your account shortly.

To verify your identity, we’ll need some of your personal information. Please reply ‘Yes’ to this email in order to agree.

In our terms and conditions that every user accepts when setting up an account, you can find out more details about the verification procedure. Also, you can check our privacy policy here.

Rest assured – your funds will remain on your account untouched, and you can always check your balance.

Thank you for your understanding, and we are looking forward to hearing back from you!

It is ridiculous that I can provide correct Email confirmation, 2-factor authentication and PIN code but the website reminded me of” detected suspicious activity on your account. In case it was a hacking attempt, we had to temporarily suspend withdrawals from your account”. The website require me to provide my personal information. Is Freewallet.org a wallet? Why does it require me to provide my personal information like an exchange? I do not want to provide but the price fluctuation of BTC is huge. I have no time to communicate with them so I have to compromise and provide Freewallet.org with my personal information.

For fear of Freewallet.org having more reasons to refuse me, I contacted a professional translation agency to translate my personal information, and sent it to them again. They told me to wait for their approval. But I haven’t received any news up to now. I have emailed them several times to speed up my information review, but they only told me to wait. Now the price of Bitcoin has fallen, so that I have lost USD 30,000 on Freewallet.org. I hereby warn everyone that please do not use Freewallet.org. I just want to get my money back now.

Please support!

Topic: Freewallet.org Flag - Please Support - page 5. (Read 1339 times)