FreeWallet is not a wallet and is not free.
A wallet will not charge you a fee for use, when you send most of the coins you will pay a network fee that will go to miners, not to the wallet.
A wallet will not ask you for KYC or proof of income.
FreeWallet is misleading, is not a wallet and is not free
Topic: FREEWallet.org is a SCAM - page 2. (Read 1235 times)
Freewallet stole all my funds. After they entered the PIN code feature, I could not get into the account (login and password are correct, I do not know only the PIN code, last visited the wallet to withdraw funds before the PIN code feature in 2018). After correspondence with support (ticket ID is 199302 ) and providing me with all the transaction data (mining from flypool and sometimes transferred to my poloniex), they simply blacklisted me:
"...
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
[email protected]
SMTP error from remote mail server after MAIL FROM: SIZE=62546:
host mxa.freshdesk.com [34.197.128.49]: 554 ,Your IP:xx.xx.xx.xx has been blacklisted
..."
"...
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
[email protected]
SMTP error from remote mail server after MAIL FROM:
host mxa.freshdesk.com [34.197.128.49]: 554 ,Your IP:xx.xx.xx.xx has been blacklisted
..."
Hi Viccc,
Checking your support ticket, I see that our team is in touch with you following the standard procedure for PIN code recovery. Since you attempted to log in after the PIN feature has been deployed, you were prompted to create a PIN code and then confirm it.
We are committed to helping you recover access to your account, please get back to our specialist with the required information to confirm you as the rightful account owner.
We sent you an email to follow up, please check your inbox.
Freewallet stole all my funds. After they entered the PIN code feature, I could not get into the account (login and password are correct, I do not know only the PIN code, last visited the wallet to withdraw funds before the PIN code feature in 2018). After correspondence with support (ticket ID is 199302 ) and providing me with all the transaction data (mining from flypool and sometimes transferred to my poloniex), they simply blacklisted me:
"...
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
[email protected]
SMTP error from remote mail server after MAIL FROM: SIZE=62546:
host mxa.freshdesk.com [34.197.128.49]: 554 ,Your IP:xx.xx.xx.xx has been blacklisted
..."
"...
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
[email protected]
SMTP error from remote mail server after MAIL FROM:
host mxa.freshdesk.com [34.197.128.49]: 554 ,Your IP:xx.xx.xx.xx has been blacklisted
..."
Quoted for reference, waiting an answer from Freewallet on the case.
Archived as well here
BTW It's always good to post some more evidence, please do.
Freewallet stole all my funds. After they entered the PIN code feature, I could not get into the account (login and password are correct, I do not know only the PIN code, last visited the wallet to withdraw funds before the PIN code feature in 2018). After correspondence with support (ticket ID is 199302 ) and providing me with all the transaction data (mining from flypool and sometimes transferred to my poloniex), they simply blacklisted me:
"...
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
[email protected]
SMTP error from remote mail server after MAIL FROM: SIZE=62546:
host mxa.freshdesk.com [34.197.128.49]: 554 ,Your IP:xx.xx.xx.xx has been blacklisted
..."
"...
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
[email protected]
SMTP error from remote mail server after MAIL FROM:
host mxa.freshdesk.com [34.197.128.49]: 554 ,Your IP:xx.xx.xx.xx has been blacklisted
..."
You always joking...
At first, I'm sorry for you that you do not have an honorable job.
You are not able to answer my question because you don't have an answer. Nobody access in my Gmail with the high level of security...
I understood You have very high experience in this case as you had similar cases already... but you made a mistake.... a very big mistake.... do you know what was?
I know well you scared to answer.... why?
Any answer in my question (What information you send my Gmail at that time and give me exact time and date??) will harm your fake business. So you prefer to excuse the answer each time. You worry about Gmail team. They never confirm delivering the email that you mentioned.
What information you sent to my Gmail at that time and give me the exact time and date?
Still, waiting for your answer and you must answer here in front of users of the current website...
Show the user of this website who you are? We understand your bad situation. This time is not similar to the previous...You don't have a choice. answer!
At first, I'm sorry for you that you do not have an honorable job.
You are not able to answer my question because you don't have an answer. Nobody access in my Gmail with the high level of security...
I understood You have very high experience in this case as you had similar cases already... but you made a mistake.... a very big mistake.... do you know what was?
I know well you scared to answer.... why?
Any answer in my question (What information you send my Gmail at that time and give me exact time and date??) will harm your fake business. So you prefer to excuse the answer each time. You worry about Gmail team. They never confirm delivering the email that you mentioned.
What information you sent to my Gmail at that time and give me the exact time and date?
Still, waiting for your answer and you must answer here in front of users of the current website...
Show the user of this website who you are? We understand your bad situation. This time is not similar to the previous...You don't have a choice. answer!
Lying after lying
Hello,
As for the contact information, kindly refer to Clause 8:
https://freewallet.org/processing
We understand your deep frustration with the situation.
However, the on-chain transactions out of your account have already been completed, we are unable to retrieve it. Keeping 2FA protection enabled is crucial when you are handling transactions with such considerable amounts.
As you know, some exchanges have even made this feature mandatory for all their users.
We hope that you will focus on ensuring the highest possible security on your accounts after this incident.
Since access to your email was gained by the third party (a hacker), it could lead to change and removal of important details. We are here to assist as far as it comes to the investigation procedure initiated upon a relevant request of local authorities.
That's all the information that we can share at the moment.
We are always available for further official queries on our support channels.
Regards,
Freewallet.
Lying after lying
Fake team. Scammers....
Your fake page. Where is address?
https://freewallet.site/a.jpg
My previous email not answered yet?
https://freewallet.site/b.jpg
Are you stupid? Why I have to waste my time. Reply to my previous email.
Answere my question here.
"Your team said my Gmail hacked too at the same time (joking?). If you right, give me exact Time and Date that your server sends mentioned email " or proof your claim. Already I proof nobody accesses my Gmail.
Return back my coin immediately. We will shut down your fake business.
Go to the hell.
Fake team. Scammers....
Your fake page. Where is address?
https://freewallet.site/a.jpg
My previous email not answered yet?
https://freewallet.site/b.jpg
Are you stupid? Why I have to waste my time. Reply to my previous email.
Answere my question here.
"Your team said my Gmail hacked too at the same time (joking?). If you right, give me exact Time and Date that your server sends mentioned email " or proof your claim. Already I proof nobody accesses my Gmail.
Return back my coin immediately. We will shut down your fake business.
Go to the hell.
REEWallet.org is a SCAM!!
Scammers site Link:https://freewallet.org/
Amount Scammed:120,000 USDT
Freewallet is a SCAM.
They use all the unusual activities as an excuse to steal the user’s money.
I have provided screenshots of all trading blocks and transactions.
They are looking for various reasons to verify me, and the requirements are very unusual.
I submitted
ID card, hand-held ID card photo, bank card, bank statement, handheld APP ID photo, 2 inch photo, utility bill
To ensure the security of the account, why does registration do not require so many frequent authentications?
We use the FREEWallet account to have a digital currency to perform frequent security authentication.
Scammers site Link:https://freewallet.org/
Amount Scammed:120,000 USDT
Freewallet is a SCAM.
They use all the unusual activities as an excuse to steal the user’s money.
I have provided screenshots of all trading blocks and transactions.
They are looking for various reasons to verify me, and the requirements are very unusual.
I submitted
ID card, hand-held ID card photo, bank card, bank statement, handheld APP ID photo, 2 inch photo, utility bill
To ensure the security of the account, why does registration do not require so many frequent authentications?
We use the FREEWallet account to have a digital currency to perform frequent security authentication.
Hello wanghenlen,
No worries: your account is totally safe. We are running the verification procedure and reviewing the documents you've sent. Thanks for providing us with extensive information on your account, it helped a lot.
We'll be in touch with you until the procedure is over to make sure your withdrawal will be as smooth as possible.
As usual Freewallet is demanding document after document without explaining the reason why there were doubts about the customer in the first place. You have to love to harass your users and trash your reputation because every month we have another case of a freewallet customer complaining about your out of the blue verification process. As usual is always accounts with high balance. I am amazed that someone still is willing to trust you with a cent. Better solve this or I will have to change my feedback from neutral again to RED.
Hello,
You were one of the testimonies of a completed verification case yourself. Because the amount is not small, we want to make sure we are doing everything for safety and preventing illicit activities.
one of my friends waiting for receiving his money past 10 days
nothing happend!!!!!!
only saying be patient !!!!!!!!!!
one time christina another time paul !!!
what the hell is wrong there??!??!?!??!??!
u received money then u must transfer it to his wallet
nothing happend!!!!!!
only saying be patient !!!!!!!!!!
one time christina another time paul !!!
what the hell is wrong there??!??!?!??!??!
u received money then u must transfer it to his wallet
Unfortunately, there are not enough details to answer your query. If you have your friends' support ticket numbers or User IDs, we will look into their cases.
Hello
I don't know you understand what I said or not? Have you ever read the story or not? You and your team are not able to answer my question. I never get the mentioned email.
Your team said my Gmail hacked too at the same time (joking?). If you right, give me exact Time and Date that your server sends mentioned email (Never and never sent. Because somebody changed my confirmation email at your website without my confirmation).
Several times I ask you for this information and each time you give a vague answer. Why?
Answer me here and provide us a link to your website that your address appears there. why you scare? Just give me your office address and manager name.
Several times I get similar this answered from your team: “our team will forward your request to the right person”
You are not responsible in front of the clients that trusted you. I'm not the only victim but hope to be final.
Please note that: You are harming your business by yourself not anybody else. You are not able to remove the story by wasting time.
I don't know you understand what I said or not? Have you ever read the story or not? You and your team are not able to answer my question. I never get the mentioned email.
Your team said my Gmail hacked too at the same time (joking?). If you right, give me exact Time and Date that your server sends mentioned email (Never and never sent. Because somebody changed my confirmation email at your website without my confirmation).
Several times I ask you for this information and each time you give a vague answer. Why?
Answer me here and provide us a link to your website that your address appears there. why you scare? Just give me your office address and manager name.
Several times I get similar this answered from your team: “our team will forward your request to the right person”
You are not responsible in front of the clients that trusted you. I'm not the only victim but hope to be final.
Please note that: You are harming your business by yourself not anybody else. You are not able to remove the story by wasting time.
Hello Ali,
The address and the email can be found on our website here: https://freewallet.org/processing Here is also described the procedure for processing legal requests. Please note they will not be carried out on social media platforms.
We can confirm that someone gained access to your email. Should you need anything else, let us know via email as described on our website.
REEWallet.org is a SCAM!!
Scammers site Link:https://freewallet.org/
Amount Scammed:120,000 USDT
Freewallet is a SCAM.
They use all the unusual activities as an excuse to steal the user’s money.
I have provided screenshots of all trading blocks and transactions.
They are looking for various reasons to verify me, and the requirements are very unusual.
I submitted
ID card, hand-held ID card photo, bank card, bank statement, handheld APP ID photo, 2 inch photo, utility bill
To ensure the security of the account, why does registration do not require so many frequent authentications?
We use the FREEWallet account to have a digital currency to perform frequent security authentication.
Scammers site Link:https://freewallet.org/
Amount Scammed:120,000 USDT
Freewallet is a SCAM.
They use all the unusual activities as an excuse to steal the user’s money.
I have provided screenshots of all trading blocks and transactions.
They are looking for various reasons to verify me, and the requirements are very unusual.
I submitted
ID card, hand-held ID card photo, bank card, bank statement, handheld APP ID photo, 2 inch photo, utility bill
To ensure the security of the account, why does registration do not require so many frequent authentications?
We use the FREEWallet account to have a digital currency to perform frequent security authentication.
Hello wanghenlen,
No worries: your account is totally safe. We are running the verification procedure and reviewing the documents you've sent. Thanks for providing us with extensive information on your account, it helped a lot.
We'll be in touch with you until the procedure is over to make sure your withdrawal will be as smooth as possible.
As usual Freewallet is demanding document after document without explaining the reason why there were doubts about the customer in the first place. You have to love to harass your users and trash your reputation because every month we have another case of a freewallet customer complaining about your out of the blue verification process. As usual is always accounts with high balance. I am amazed that someone still is willing to trust you with a cent. Better solve this or I will have to change my feedback from neutral again to RED.
one of my friends waiting for receiving his money past 10 days
nothing happend!!!!!!
only saying be patient !!!!!!!!!!
one time christina another time paul !!!
what the hell is wrong there??!??!?!??!??!
u received money then u must transfer it to his wallet
nothing happend!!!!!!
only saying be patient !!!!!!!!!!
one time christina another time paul !!!
what the hell is wrong there??!??!?!??!??!
u received money then u must transfer it to his wallet
Hello
I don't know you understand what I said or not? Have you ever read the story or not? You and your team are not able to answer my question. I never get the mentioned email.
Your team said my Gmail hacked too at the same time (joking?). If you right, give me exact Time and Date that your server sends mentioned email (Never and never sent. Because somebody changed my confirmation email at your website without my confirmation).
Several times I ask you for this information and each time you give a vague answer. Why?
Answer me here and provide us a link to your website that your address appears there. why you scare? Just give me your office address and manager name.
Several times I get similar this answered from your team: “our team will forward your request to the right person”
You are not responsible in front of the clients that trusted you. I'm not the only victim but hope to be final.
Please note that: You are harming your business by yourself not anybody else. You are not able to remove the story by wasting time.
I don't know you understand what I said or not? Have you ever read the story or not? You and your team are not able to answer my question. I never get the mentioned email.
Your team said my Gmail hacked too at the same time (joking?). If you right, give me exact Time and Date that your server sends mentioned email (Never and never sent. Because somebody changed my confirmation email at your website without my confirmation).
Several times I ask you for this information and each time you give a vague answer. Why?
Answer me here and provide us a link to your website that your address appears there. why you scare? Just give me your office address and manager name.
Several times I get similar this answered from your team: “our team will forward your request to the right person”
You are not responsible in front of the clients that trusted you. I'm not the only victim but hope to be final.
Please note that: You are harming your business by yourself not anybody else. You are not able to remove the story by wasting time.
Hello Ali,
Checking the exchange of emails you had with our agents, I see that they replied to your questions. All the information you asked is available to you:
Our address is mentioned on our website and emails can be sent to [email protected] - our team will forward your request to the right person.
You can also find the sessions history in your App Settings to provide to your email provider.
Hope this helps to answer your query.
Checking the exchange of emails you had with our agents, I see that they replied to your questions. All the information you asked is available to you:
Our address is mentioned on our website and emails can be sent to [email protected] - our team will forward your request to the right person.
You can also find the sessions history in your App Settings to provide to your email provider.
Hope this helps to answer your query.
Ok Thanks finally you reply to me,
Its honor to me that finally hearing from you. If somebody accesses my account no problem. Just let me know the exact time and date that your server sends a confirmation email for these transactions to my Gmail. easily we may ask the Gmail team to confirm the mentioned email has been delivered or not. My account was secure with 2 step verification by Gmail. I can show here. Do you want?
I promise you I will stop website and other activities if you send me the above-mentioned data. I think this is my right.
You said I "spreading false information". Show me this information is false by answering my above question!
Why you could not answer my questions in many emails that I send you already? Do you want to publish a screenshot of emails to my website?
We are not able to find real address inside your website.
Please give me also your office address and your manager name for other action in Interpol.
Don't Forget It! I won't give up.
Thank You
Wait for your answer
Its honor to me that finally hearing from you. If somebody accesses my account no problem. Just let me know the exact time and date that your server sends a confirmation email for these transactions to my Gmail. easily we may ask the Gmail team to confirm the mentioned email has been delivered or not. My account was secure with 2 step verification by Gmail. I can show here. Do you want?
I promise you I will stop website and other activities if you send me the above-mentioned data. I think this is my right.
You said I "spreading false information". Show me this information is false by answering my above question!
Why you could not answer my questions in many emails that I send you already? Do you want to publish a screenshot of emails to my website?
We are not able to find real address inside your website.
Please give me also your office address and your manager name for other action in Interpol.
Don't Forget It! I won't give up.
Thank You
Wait for your answer
Hello
Free Wallet Team is Scammer. Do not trust them.
See the following story
https://freewallet.site/full-story.html
Free Wallet Team is Scammer. Do not trust them.
See the following story
https://freewallet.site/full-story.html
Hi Ali,
We understand you want to hunt down the guilty one for hacking your account, however, you are spreading false information across the Internet harming our business. Unfortunately, the hacker was able to withdraw your funds out of Freewallet and we are unable to retrieve them. If you would like to submit a report with the local authorities, please do so. In addition, we would like to emphasize that your account wasn't fully protected with all the available security features available in the app.
Hello
Free Wallet Team is Scammer. Do not trust them.
See the following story
https://freewallet.site/full-story.html
Free Wallet Team is Scammer. Do not trust them.
See the following story
https://freewallet.site/full-story.html
The problem has been solved,
thank you for your help
thank you for your help
Gald to see your issue is solved and also appreciate the effort from Freewallet to handle the issue.
I would advise you to edit the thread title to SOLVED, as I have seen some articles from Freewallet claiming that Bitcointalk threads are not updated often even if the issue is solved from there side.
The basic security tips would suggest no particular stages of the verification process could be ever rendered on the public source.
That's right I'm not asking you to conduct the verification process in public but at least let us know why his account was blocked and why suddenly you blocked his account when the withdrawal was requested? I wonder why all the security procedures come into picture when a debit is requested?We'll be glad to notify the community about the resolved status of this case; just keep up with this thread.
Cool. I'll remove my feedback after the issue is resolved.Please note that the account isn't blocked but withdrawals are temporarily suspended for security reasons as suspicious activity in the account has been detected. At the moment we are awaiting for all the necessary data to be provided by the user.
hi
My ID card notarized translation sent you an email
Dear Wanghenlen,
We'd like to inform you that you have successfully passed the verification procedure.
Please don`t hesitate to contact us again if you have any questions.
Kind regards,
Sorry
I am busy with work until now.
The problem has been solved,
Thank you for your attention!
I'm quoting this for reference. Here is the archived version too.
Then I'll change the negative feedback left to Freewallet to neutral.
Happy to hear that the case is resolved.
The problem has been solved,
thank you for your help
The basic security tips would suggest no particular stages of the verification process could be ever rendered on the public source.
That's right I'm not asking you to conduct the verification process in public but at least let us know why his account was blocked and why suddenly you blocked his account when the withdrawal was requested? I wonder why all the security procedures come into picture when a debit is requested?We'll be glad to notify the community about the resolved status of this case; just keep up with this thread.
Cool. I'll remove my feedback after the issue is resolved.Please note that the account isn't blocked but withdrawals are temporarily suspended for security reasons as suspicious activity in the account has been detected. At the moment we are awaiting for all the necessary data to be provided by the user.
hi
My ID card notarized translation sent you an email
Dear Wanghenlen,
We'd like to inform you that you have successfully passed the verification procedure.
Please don`t hesitate to contact us again if you have any questions.
Kind regards,
Sorry
I am busy with work until now.
The problem has been solved,
Thank you for your attention!
I'm quoting this for reference. Here is the archived version too.
Then I'll change the negative feedback left to Freewallet to neutral.
Happy to hear that the case is resolved.
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