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Topic: Gambling ombudsman - do you feel protected? - page 3. (Read 566 times)

sr. member
Activity: 1274
Merit: 293
I'm a gambler and if they can give me protection from being cheated from casinos and gambling sites I'm playing that will bring confidence to the casinos I'm playing online and offline, let's admit it, there are many complaints about gambling casinos online and offline about being shortchanged, an ombudsman will see to it that I will get a fair ruling if I file a complaint.
Exactly, plus it can also help the business itself to flourish because the competitors that won't comply would probably end up with a failure in operation which leads to them closing and their clients finding another casino to satisfy their gambling thrills. But we also have to be smart, security should start individually so as to further strengthen the protection.
legendary
Activity: 3276
Merit: 2442
Even now educated people are easily getting scammed. In real-time myself experienced an incident.

Getting scammed because of your greed is one thing, (I also experienced something like this and that means you (and I) was stupid at that time)

Getting scammed by a bank or some other well known company is another thing.

Example 1: You did your research, you bought a used car from a very well used car seller that has the best reputation in town but the car wasn't like he described. There was a major flaw and the seller doesn't acknowledge the problem. That's a scam.

Example 2: You put your life savings on a crypto exchange that is beyond the reach of your country's law enforcement and you lost everything because the exchange went "poof". That's greed and stupidity.
sr. member
Activity: 2618
Merit: 439
Gambling ombudsman sounds good if they will play it fair and square, because there is a chance that they would always go for the gambling site or casinos instead of protecting the players because of money and power, if that's the case, then what's the point of having a Gambling ombudsman.
Therefore I don't think it's needed, because a good gambling sites and casinos will surely give you a good service for you to stick on their platform.
Sad  but reality right? tons of money are involve in this and the gambling operator can offer amount that simple Ombudsman cannot resist lol.
sr. member
Activity: 2828
Merit: 357
Eloncoin.org - Mars, here we come!

That's what every gambler wish and wants, to play in a safe environment let's admit it some gambling sites are not playing it right and let the players suffer if they win huge money and unknowingly break rules if they have something like this in place, they can play with a peaceful mind and won't mind playing longer hours and adding more money to their bankroll, but of course, this so-called gambling ombudsman should play it fair, this is a tax-paying company and they are employing people and generating jobs.
There should be implementing rules that will satisfy both parties.
We have learn that most gambling sites are not really that completely truthful , Yeah they are saving their names but in the end there will always a issue and claims from players that is not satisfied with their service.
But the question is , Will this Ombudsman will really serve the gamblers that affected or will sooner become corrupt and will only take bags the bribed from gambling site that is in question?
if we assure the Public/gamblers about their credibility then Yeah we will be very happy but if this will only act as Mediator and in the end will tursns against the victim, then lets forget the idea at all.

That's the problem in most countries. Even if they have government officials that supposedly protect the players, sometimes they end up protecting the casino itself because of bribery. Corruption is not new in this industry. There's always individual that will be attracted by bribed money. So what you can do as a player, is just to look after yourself. Make sure you are not violating their terms, so you will prevent any trouble.
remember that in areas were money is the main product? expect corruption and bribery here and there, because this even the bread and butter of government officials and  authority .
because how can they deny the offer when it costs more than 10x of their monthly salaries?
and also if you did not comply and support then surely you will be out of service soon because even higher ups are receiving  under the table from lobbyist .
hero member
Activity: 2870
Merit: 574
Vave.com - Crypto Casino
It will need to prepare many things before that ombudsman can start.
Listening to the customer's problem will be the most thing that will not be easy as they need to write on the note what is happening to them and start investigating the casino.
Maybe we can wait for more to see if that ombudsman can work with the right to attract attention from the others to have an ombudsman too.
I think that can help both sides, the gambler and the casino, so with the ombudsman organization available in that country, it can control the number of addicted people to gambling.
Uh I agree with it helping the casino and the gambler, but not on the side of addiction. The system isn't easy to implement since they need a LOT of personnel to respond to the complaints made. Some may be trolls, some may be legitimate, but since it asks about the "fairness" of the casino, then they need an actual person to address the problems. A single team is NOT enough for them to actually respond. Maybe make a periodic checking of systems that casino use might actually be better tbh.
If that is about the addiction, that will depend on how that person or gambler reacts to his addiction.
That ombudsman can help the gambler who has a problem with the casino but that will only if the gambler is not making a mistake and the casino did that.
But maybe after that system is run, many complaints will be on their desk and need to be solved one by one and will need more resources to help that organization solve every case.
It is still a long journey before the government can approve that system and I think that will need awareness from the gambler itself because, at some point, they need to be responsible with their money.
legendary
Activity: 3248
Merit: 1179
Even now educated people are easily getting scammed. In real-time myself experienced an incident. It is something like gambling. A well educated and retired employee was contacted by a well known person. He has said for $1000 you pay in advance we'll pay $10000 in a month. This way out of belief and trust over the person he had given $20000. Days passed nothing came back. Finally understood he had made fool of him. Now he is in a situation unable to complaint/contact police, because he don't have any document to state he gave money to him. Another thing if he go complaint, then the incident will come to light. This will create bad image to this person, because he had got good name in the society.

Now lost is lost forever, so better is to have prior understanding and analysis before depositing. Education is must along with the real life examples. Only then people will try to stand away from scam approaches.

Mindtrust explained:

You can't protect people from their own stupidity.

So someone said give me $1k and I will give $10k in a month!!! x10 in a month without any explanation?! I would say that something is wrong with this educational system, and for sure something is wrong with this "well-known, educated person from this story"! Smiley

Here on the forum, you learn that pretty quickly if it sounds too good it's a big red flag, be extra careful if you plan to try it, or even better just move away!

Like KTCChampions I don't see any good sides of this idea, just another office... maybe the current institutions should try to do a better job, they are paid for that! But I don't see that happening either, at least in my country!
hero member
Activity: 2310
Merit: 532
Enterapp Pre-Sale Live - bit.ly/3UrMCWI
Gambling ombudsman sounds good if they will play it fair and square, because there is a chance that they would always go for the gambling site or casinos instead of protecting the players because of money and power, if that's the case, then what's the point of having a Gambling ombudsman.
Therefore I don't think it's needed, because a good gambling sites and casinos will surely give you a good service for you to stick on their platform.

I don't see the good sides of this idea, even in an ideal case. What is the point of inventing an additional official for a particular industry? There are already services that should solve all problems and punish fraudsters - the police, the prosecutor's office, the court, etc. Maybe it’s worth making them work better than coming up with new positions?

It is likely that the police won't give a damn about your losses on a foreign casino that uses bitcoins. I agree in spirit, they should listen to you and solve the problem you are facing because you are paying their salaries with your taxes but then on the other hand there are too many of those fools that get scammed every day. You can't expect the limited police force to help every damn retard there is.

You can't protect people from their own stupidity.

I think people need more and better schools instead of more police.
Even now educated people are easily getting scammed. In real-time myself experienced an incident. It is something like gambling. A well educated and retired employee was contacted by a well known person. He has said for $1000 you pay in advance we'll pay $10000 in a month. This way out of belief and trust over the person he had given $20000. Days passed nothing came back. Finally understood he had made fool of him. Now he is in a situation unable to complaint/contact police, because he don't have any document to state he gave money to him. Another thing if he go complaint, then the incident will come to light. This will create bad image to this person, because he had got good name in the society.

Now lost is lost forever, so better is to have prior understanding and analysis before depositing. Education is must along with the real life examples. Only then people will try to stand away from scam approaches.
legendary
Activity: 2464
Merit: 1943
Leading Crypto Sports Betting & Casino Platform
I don't see the good sides of this idea, even in an ideal case. What is the point of inventing an additional official for a particular industry? There are already services that should solve all problems and punish fraudsters - the police, the prosecutor's office, the court, etc. Maybe it’s worth making them work better than coming up with new positions?

It is likely that the police won't give a damn about your losses on a foreign casino that uses bitcoins. I agree in spirit, they should listen to you and solve the problem you are facing because you are paying their salaries with your taxes but then on the other hand there are too many of those fools that get scammed every day. You can't expect the limited police force to help every damn retard there is.

You can't protect people from their own stupidity.

I think people need more and better schools instead of more police.

On the one hand, I agree with you - especially if we are talking about crypto and assume complete decentralization (at least ideally) and everyone is responsible for their decisions.
But it is a good idea to make the existing police work in case of any problems (and not only in the field of gambling). For example, I recently searched for ASICs and was surprised to find many fake sites that are clearly engaged in fraud (they allegedly sell ASICs at a price of 10-15% from the real one), I see no reason why the police would not be involved in serching such frauds.
legendary
Activity: 3276
Merit: 2442
Gambling ombudsman sounds good if they will play it fair and square, because there is a chance that they would always go for the gambling site or casinos instead of protecting the players because of money and power, if that's the case, then what's the point of having a Gambling ombudsman.
Therefore I don't think it's needed, because a good gambling sites and casinos will surely give you a good service for you to stick on their platform.

I don't see the good sides of this idea, even in an ideal case. What is the point of inventing an additional official for a particular industry? There are already services that should solve all problems and punish fraudsters - the police, the prosecutor's office, the court, etc. Maybe it’s worth making them work better than coming up with new positions?

It is likely that the police won't give a damn about your losses on a foreign casino that uses bitcoins. I agree in spirit, they should listen to you and solve the problem you are facing because you are paying their salaries with your taxes but then on the other hand there are too many of those fools that get scammed every day. You can't expect the limited police force to help every damn retard there is.

You can't protect people from their own stupidity.

I think people need more and better schools instead of more police.
legendary
Activity: 2128
Merit: 1775
How would that protection look like for you?
I know that most gambling sites the data sent is recorded on the gambling site, as well as the wins and losses experienced by every gambling bettor.

That's where everyone involved in gambling must choose a gambling site that is honest and responsible for the data sent to them, for me to assess the security for data or access to gambling sites, only based on honesty and confidentiality, the site is really responsible for this, for the safety of the players.

I think perfect security lies with the gambling sites, confidentially and fairly.
hero member
Activity: 2576
Merit: 666
I don't request loans~
It will need to prepare many things before that ombudsman can start.
Listening to the customer's problem will be the most thing that will not be easy as they need to write on the note what is happening to them and start investigating the casino.
Maybe we can wait for more to see if that ombudsman can work with the right to attract attention from the others to have an ombudsman too.
I think that can help both sides, the gambler and the casino, so with the ombudsman organization available in that country, it can control the number of addicted people to gambling.
Uh I agree with it helping the casino and the gambler, but not on the side of addiction. The system isn't easy to implement since they need a LOT of personnel to respond to the complaints made. Some may be trolls, some may be legitimate, but since it asks about the "fairness" of the casino, then they need an actual person to address the problems. A single team is NOT enough for them to actually respond. Maybe make a periodic checking of systems that casino use might actually be better tbh.
legendary
Activity: 2464
Merit: 1943
Leading Crypto Sports Betting & Casino Platform
Gambling ombudsman sounds good if they will play it fair and square, because there is a chance that they would always go for the gambling site or casinos instead of protecting the players because of money and power, if that's the case, then what's the point of having a Gambling ombudsman.
Therefore I don't think it's needed, because a good gambling sites and casinos will surely give you a good service for you to stick on their platform.

I don't see the good sides of this idea, even in an ideal case. What is the point of inventing an additional official for a particular industry? There are already services that should solve all problems and punish fraudsters - the police, the prosecutor's office, the court, etc. Maybe it’s worth making them work better than coming up with new positions?
legendary
Activity: 1554
Merit: 1167
Gamble responsibly
As users of gambling sites, we have to be careful and do our own research before committing our funds to a site. But no matter how much you dig around there is always a chance of being scammed or at least not being treated right by a service. I just read this article below on the need to have some short of protection or even a self regulation. Would you say that you would play more confidently if you knew that you can potentially have a claim if you think something is not right with the system or the decisions? How would that protection look like for you?
I have gambled on several gambling sites before, both fiat and crypto gambling sites, some betting sites can be fake, but good for individual gamblers to investigate that before even starting to bet on a particular site or before using a particular casino. If a gambling platform is not treating their customers well, or having issue with customers complaining negatively, that will possibly lead to the gambling platform not to be functioning again because people will not trust it, but the gambling reputed companies do not want what will lead to their company to fold up, they satisfy customers enough so that they can continue to use their betting platform, I do not think this is necessary as reputed gambling companies even satisfies customers rightly even more than many public settings.
full member
Activity: 2324
Merit: 175
This is good for all parties gamblers can play with ease of mind, and the gambling sites or companies will have more clients because players protection will motivate them to play, many newbies are having a second thoughts on playing because they might end up being cheated with gambling protection they can lose fair, but the government should make sure that they make a good judgment, they should protect both parties.
copper member
Activity: 2324
Merit: 2142
Slots Enthusiast & Expert
Just like protecting investment/trading, this organization can only be effective at local (one state) level, but it will require the casino to get the license for that particular state. Consequently, users must follow the strict KYC/AML policy from that state. In the crypto world, where casinos can operate globally, I don't think there will be such ombudsman agency/organization that can take care of users simply because the scope is too wide. What we have is scammy websites like game-protect, thus won't give any protection whatsoever. Better play in reputable casino that have strong forum presence so the arbitration can be done via forum.
legendary
Activity: 3486
Merit: 1055
Leading Crypto Sports Betting & Casino Platform
Of course, with such protection, gamblers will be calmer and more comfortable to deposit a lot of money. Because after all, whether there is protection or not, big gamblers will still deposit big money, right? Just imagine when such protection claims are enforced even better, then of course big gamblers no longer hold back from depositing more money. But for me, as an amateur gambler, I still only deposit money according to my ability and don't force myself to increase it because after all, gambling will be comfortable when we do it without pressure, right.
legendary
Activity: 2576
Merit: 1860
Yes, of course, an assurance of protection should somehow give me more confidence to play. However, do we need to add a certain office for that? To those governments where gambling regulatory bodies are not yet existent, they need to create one. But to those that have already government agencies and bureaus tasked to regulate and monitor gambling operations, I guess that is enough.

If that seems insufficient, I think the problem is probably in its weak implementation of gambling policies, or the lack thereof. But most probably, there must already be a mechanism intended to protect consumers of gambling services and products.
sr. member
Activity: 1484
Merit: 277
As users of gambling sites, we have to be careful and do our own research before committing our funds to a site. But no matter how much you dig around there is always a chance of being scammed or at least not being treated right by a service. I just read this article below on the need to have some short of protection or even a self regulation. Would you say that you would play more confidently if you knew that you can potentially have a claim if you think something is not right with the system or the decisions? How would that protection look like for you?

https://sbcnews.co.uk/europe/uk/2021/07/23/richard-hayler-ibas-the-ombudsman-from-abstract-concept-to-a-workable-reality/

Of course this is very secure, and I believed it will be a good example for all gambling institution to follow. Commiting our funds to the site should be scrutinized first before entrusting all of them, but I do suggest to use just optimize funds to prevent regrets in the end. We don't know how all things will be going, much better to be safe at your own method even though there's ombudsman who protected us.
hero member
Activity: 2688
Merit: 540
DGbet.fun - Crypto Sportsbook
This is good, in fact all must have a protection agency for their customers. Rules like exchange it would be good. All online gambling sites must be supervised in an institution and that will calm the users. Even though it is a bit of a lot of work for online gambling sites but it will give great trust to customers. So I support it is very necessary.
Arent most of fiat gambling sites regulated?For sure they are really that protected once scam or any frauds that do happen.Its not literally focusing on users protection but its already been integrated or included.
This is where licensing is relevant but we know that this isnt something that could really be applied on cryptocurrency this is why when you are dealing with crypto then always take consideration about on the risk
involved and never ever tend to put up big money on this one.
legendary
Activity: 3150
Merit: 1125
Leading Crypto Sports Betting & Casino Platform
Would you say that you would play more confidently if you knew that you can potentially have a claim if you think something is not right with the system or the decisions?

I would be more relaxed about playing if I had somewhere to complain, which I see in most  scam cases against casinos is precisely the fact that there is nowhere to complain, people are simply stolen and not being returned, A few days ago I saw someone who was robbed by a casino and to this day he has not been repaid and he is constantly begging for his money back

How would that protection look like for you?

in every country in the world there are some government agencies responsible for gaming, they would would give license casinos and create methods for people to complain.
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