Guess what! They didn't put in a Zen Controller
So now I have a useless door stop till they ship me one.
Did anyone pay for upgraded shipping? I did! 2 day shipping via Fed Ex. What did I get? DHL which takes an extra day in the states since it has to hand it off to USPS for the last mile delivery. I've been emailing [email protected] and she has been dodging the idea of refunding my shipping costs.
I hope they plan on compensating me for the lost mining time due to not having a zen controller. When I bought my BW it said if it arrives after the 25th I would be compensated in what it would have mined in LTC. Well I got it on the 25th but it's useless to me till I get the zen controller since I don't have an extra RPi or an extra computer to dedicate to the basement where I keep my mining equipment.
THAT'S WHY I ORDERED A MINER WITH A HOST!!!
Get it together GAW!
PS: I do have to give Amber some credit. She is quick to respond to emails.
ordered on 11 July. "Thomas" responded to the ticket and said he had elevated it for what ever that is worth. They advertised an additional 100 Black Widow miners on their One Miner a Day program just a few days ago so what kind of business are they running when they offer to sale more of the miners and haven't even met their previous obligations. They have also opened and closed the week 9 Black Widow promotion it looks like. It's the same old thing, nothing has changed with them. They could do a lot better taking a few marketing courses and learn about customer service. Once I get this issue resolved I'll never buy from them again. 
