Topic: GAW Community is located at: community.gawminers.com - page 88. (Read 506590 times)

Willing to buy 3 more Furys (maybe 1 Black Widow) if the hosted option returns... 

I ordered a week-one hosted Falcon. I sent in a ticket over on your website here: http://www.gawminers.com/contact-us/

Is this the proper place? Or should I send an email to a specific email account?

Awesome news... 

I'd like to order more with this new price, but there's no more hosted option? 




This ^^^^
Its much more professional and you will avoid a ticket flood.




13 x Fury almost equals 1 x Black Widow

+1. If GAW make this process without asking, it would save them lots of time and will look more professionally.
Priced are a bit messy as cheaper miners are better deal vs top ones also, so this refund/credit round possibly could repeat wasting more customers nerves and GAW team's time.

Doubt that.  Banks seem to have no rhyme or reason.  You could make several $1000+ purchases, and your bank stops a $50 payment because it's "suspicious" to their algorithm.

"Black listed"?  What are you trying to spread?  Where's your proof?

Furthermore, you may be interested to know I just pre-ordered some of the new miners and paid via credit card (my previous purchase I used PayPal). About 30 minutes after making the purchase I received a call from my bank notifying me my card had been suspended due to suspicious activity, the suspicious activity was my GAW purchase.

I cleared the matter up with my bank but suffice to say its a major Australian bank so chances are this will happen to more buyers. Looks like GAW has been black listed by some banks as I've purchased items of greater amounts from overseas recently and I haven't received a phone call.

Yeah, the war machine price is out of whack.  It's cheaper to buy 2 Falcons than 1 War Machine??

I love how PayPal gets upset when people are earning too much money. It sucks that you got caught up in this. There was a non-profit game that took donations in return for their game (instead of SELLING it) and got shut down by PayPal and had hundreds of thousands of dollars stolen by them because PayPal claimed there were too many transactions coming in and it was "high risk." Imagine if MasterCard banned Wal-Mart because of "too many transactions." Ridiculous.

You might want to review your prices. Week Two is more expensive than Week One for some of the miners.

Why couldn't you adjust all existing orders without asking? I don't care for the adjustment itself since I haven't ordered anything yet, but as I have outstanding tickets for other issues I sure would appreciate not having your support staff flooded with price adjustments, I'd rather see existing issues taken care of as a priority.

Done. When I receive my credit I'll order a second war machine.

Hello Everyone!

Our pre-orders were better then expected! As a result, we were able to double most of our purchases. What does this mean? A lower price to you!

And this time............ before you actually buy

Naturally, all existing orders will be credited the difference. When you email support for the credit (as I know you all will ) Please please be patience. We will have a huge spike in tickets because of this change. I promise you, everyone will get the adjusted price. Thanks!

This must be a difficult task to carry out.  But action beats inaction every time so I applaud the brainstorming of ideas.  What will make things more interesting is when other power ASICs (KnC, etc.) are released.  I've purchased a few sets of gridseeds but am unsure if buying again would be wise at this point.  As seductive as getting 54 Mh/s sounds...it seems as though escalation will turn buying ASICs into a psuedo cold war between miners...where profits get cannibalized.  I hope I'm wrong.  There's nothing more than I'd like to see GAW and other miners get paid and plow through the uncertain future of scrypt coin mining.

Also let it be known, that at this point, I am certain "Project Prime" is your take on a cloud mining solution with a twist. It's the next logical evolution in your company's cycle. Anyone who follows your company can tell you this. It just fits.

Josh, First I must say that I very much appreciate everything you have done and are still trying to do for the mining industry. There will always be pushback and skeptics.

I must say, I saw this coming. I could tell you were pushing towards this when you priced your own GAW miners with structured (tiered) pricing depending on delivery date (weeks one, two and three). While I think it is a great idea to have predictable depreciation, I don't think it will work. You are trying to change the mining industry as a whole. So far, and I could be wrong, all the scrypt ASIC manufacturers are in China. It's essentially you against China here. You might get Zeus to agree to structured depreciation for their chips. But you won't get all ASIC manufacturers to jump on board. This industry is too cutthroat, as you already found out with Gridseed. Gridseed is not the only manufacturer who will drop prices with no warning. Many, many others will. Everyone is out to make as many bucks as they can, including miners. Even if you can get many manufacturers to agree to these terms, someone will break them (or some new manufacturer will come out of nowhere). Once that happens, it'll be a domino effect. This is exactly what happened with Gridseed. Threatened by loss of sales because of Zeus and Innosilicon, Gridseed paniced and lowered prices to liquidate hardware before it became irrelevant. Those Chinese guys are ruthless, I'm sorry to say it. I have nothing against China, like I said, everyone is trying make a buck where they can.

The published MH/s is a good idea. Frankly however, it's easy to calculate. I do this almost on a daily basis for each ASIC (and as prices change). I believe others should be doing this too before purchasing equipment.

I could be completely wrong, and I hope that I am. Keep calm and mine on.

Hey Guys, update here

Working on something I think you guys will like.

I know some of you have been frustrated about our lack of clarity on the what the "buy back" or "price protection" meant. To cut to the chase, we announced those things to early. We had the deals in place, but the manufactures backed out. In our defense, one of the reasons I never announced the details of how it would work, was because we still were trying to figure out the best way of doing it.

And to those of you that have claimed we "never did this". Let me remind you that not only have we bought back old customer hardware so they could upgrade, we also have provided some price protection by stepping up and covered some of the losses our customers took with our own cash flow.

Whether you agree or not, the bottom line is we need our manufactures to participate in a program like this for it to work for everyone. Some of our manufactures agreed, then later backed out of the deal. This left us holding the bag. While this was out of our control, I think we stepped up by offering free hardware to compensate those that bought at a bad time. We paid for this ourselves, essentially giving up our profits for two weeks.

For some you that was not enough, and I am sorry you feel that way. But for many of you, thanks for the support, we are doing the best we can. This is a crazy space, and we are constantly getting curve balls.

The reason I am writing is because after much thought. I have realized that the only way (besides "Project Prime" in development) we can stop this from happening this way, and offering a level of protection, is to track our hardware cost to the market.

What does this mean?

Simply put, we are building a way to regularly update our hardware pricing at fixed intervals. This way you can decide when your going to buy and what the price will be. In other words, instead of this:

Week 1- 100% Original Price
Week 2- 100% Original Price
Week 3- 100% Original Price
Week 4- 100% Original Price
Week 5- 50% Original Price

I want it to work more like this:

Week 1- 100% Original Price
Week 2- 80% Original Price
Week 3- 70% Original Price
Week 4- 60% Original Price
Week 5- 50% Original Price

Dont quote me on the numbers here, its just an example to illustrate the concept. The key to making this work, is to get the manufactures to sell to us the same way. I believe we can do this if we work together.

This is bigger then us. If we want this industry to stay around, this is how it needs to work. Hardware needs to drop in price at set intervals at set times. So miners can actually start making some money (we should come of with a name for this concept). My goal is this:

If we can lead the way here, then we can get other resellers to do the same. Imagine a world where the hardware cost is always coming down. So there are no surprises, no drops, and you can actually get an ROI? I think we can pull this off.

The other thing that needs to happen is we (resellers) need to start thinking about things on a cost per MH/s basis. I think we should publish our price per MH/s on our front page (and have it continue to drop). AND sell all systems at the same ratio. This way no matter what you buy and when you buy it, your always paying a fixed amount. On top of that, if you know the schedule, you can start understanding how pricing will work in the future, so you can time you buy.

So I propose:
1. Drop the prices at a regular scheduled interval, so you can plan your buying
2. We need to get the manufactures to sell to us this way
3. Publish our price per MH/s on our site, so you always know what it is
4. Price all the systems at the same ratio, so you can make easy choices on what you want
5. Show a schedule on when the price changes will take place and by how much in the future

This is a concept, I am voicing it here to see what your input is. Whether we can make this a reality or not (I think we can), I hope you guys can see we are trying to make this work for everyone. And I am genuine in that effort.

Josh

That is very good news. The more places that accept alt coins the better.

You also still accept credit cards as well which helps lessen the loss of PayPal as an option.



Any chance of the GAW25 coupon coming back? 

I just recently had my blades stop hashing, soon after I sent an email they were back up and running correctly. I have had nothing but good experiences with GAW. The free 1MH miner I'm going to get makes me support them even more, GAW is really the best company I have dealt with.

There is a silver lining here. One of the things we will be implementing is accepting alt coins. We will be accepting the major ones very soon

Unfortunately, its an issue. PayPal has put a hold on our account 5 times since we started. Each time we have given them EVERY bit of information they have asked for (tacking numbers, invoices, social security cards, EIN numbers, Cooperate Docs, Tax returns, Etc).

Each time they have unlocked it. And each time they find a new reason to lock it. Our dispute rate is less then .5%. Which is in the top 10% of all sellers in the world.

Despite that, they have found more reasons to place holds on our account. The last straw happened when they put a hold on our account when it had over a half a million dollars in it.

Bottom line is, they are trying to protect their 3%. I get it. But it does not work for us. So unless we can get some assurances that this will not be an issue in the future, we can not accept them at this time.

Ouch. I figured that it had something to do with PayPal being unhappy. They have really taken a negative stance on any business dealing with cryptocurrency mining. 


I presume that those of us who have pre-ordered one of your miners using PayPal before this issue occurred will be unaffected? I hope so . . .