That's just it, it's just a fcking story. YOUR story. A bunch of strung together anecdotes that's somehow supposed to convince me that my experience with them never happened? Nope, sorry.
I had zero trouble with them delivering hardware.. The ONLY company I can actually say that about. I bought hashlets soon after they came out, but not on day one. I ROI'd in 2 months. GAW then allowed Zen to mine hash points... And although not worth anything but a promise, I converted to mine them anyways. After all, my original investment was already earned, so I was playing with house money.
I accumulated close to a million hash points, good for 2000+ paycoins. Also, my Zens converted to 6 month hash stakers, a $21 product. So now I am left with a boatload of paycoin, staking, earning me MORE paycoin every day (about 9 XPY per day), plus my original BTC and LTC back (plus more). So now, after being in Crypto mining for 2.5 years abs finally mashing the returns that baby promised, you want me to go bad mouth GAW? WTF? No, sorry.
Actually, it was an experience. My experience. Many others had experiences like it but this one is mine. Sorry channeling a movie for a minute there...
When GAW was delivering hardware, it was very binary how well they were doing. Either it arrived on time or it didn't. When orders were on time, it was fine. When things didn't arrive on time, I got the runaround. I never had to test RMA with them so I can't speak to that. I've ordered equipment from numerous companies that I never had a problem with: BitMain, Spondoolies, ZoomHash, RockMiner, and I'm sure other places I can't remember. The only delays I ever had were for a very early BFL pre-order and one of my GAW orders. I've only ever had to test RMA with two vendors: ZoomHash and RockMiner. ZoomHash was great. RockMiner was crickets. I'm sure other people out there have had the exact opposite experience that I did.
The point of the post was to show that there has been an evolution with GAW. Things have changed and in my opinion, not for the better. I think they had some good ideas. The evolution from a miner reseller to a virtual miner company could have been cool and handled much better. Instead of becoming more open, they chose to become less so. Have faith and GAW will deliver unto you. That is the general message and has been for some time. I save my faith for guys that can walk on water. Cryptocurrency has math. No faith required. I also think there is a general lack of experience in the business they have morphed into. It shows through less now that there is more message control and seemingly more adults running around but it still peeks through every now and then.
I let my remaining Primes that I didn't sell convert to HashStakers. You have to be foolish not to move to the "next big thing" in the GAW universe. Those that don't get left behind. The road is littered with products and promises no longer of any use to GAW. Remember ZenControllers and the long promised software updates? Yeah, me too. Remember efficiencies that would drive down maintenance costs? Yeah, me too. Remember VaultBreakers? Yeah, me too. Remember Hashlets being so advanced that all other miners would become obsolete? Yeah, me too. Remember 300%-400% profitability increases over Primes? Yeah, me too. When you look at the claims and promises stacked end to end, you can see that they just keep getting bigger and better. How is that a sustainable ecosystem? I'm glad you were able to convert yours to a what you perceive to be a $21 product and that you are happy. Hey, maybe XPY works out and you can pull another "I told you so."