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Topic: GAWMiners.com Hash Marketplace- AVOID! (See update) - page 4. (Read 8045 times)

sr. member
Activity: 245
Merit: 250
Don't click the wrong button, newb.
full member
Activity: 138
Merit: 100
yes means yes.
hero member
Activity: 527
Merit: 500
Blockchain!!!
sorry for you, but you pushed the sell button. not them. if you want to sell low, its your call. not theirs.
full member
Activity: 173
Merit: 104
Thanks for the hashlets  Grin
I'm glad you think its funny.
newbie
Activity: 4
Merit: 0
Thanks for the hashlets  Grin
full member
Activity: 173
Merit: 104
So about 20 minutes ago, I was splitting up some of my Zen Hashlets to sell.
I had a total of 73 MH/s of zen hashlets, and I split them 70 MH, 1 MH, 1 MH, 1 MH.
 
I never intended to sell the 70 MH. Somehow, I accidentally clicked on the 70 MH hashlet on accident and typed in the price of what I would sell the 1 MH Zen hashlet for (thinking I was selling my 3rd and last 1 MH zen hashlet).

I IMMEDIATELY realized what I had done and within a split second clicked "Remove miner from sale", but I kept getting error messages saying that I could not remove the miner for sale. A few minutes later, the 70 MH Zen Hashlet sold for $18.90, so I effectively spent ~$1400 on Zen Hashlets only to have them sold for a total of $18.90. I instantly called GAWMiners.com, explained the situation, and asked if they could reverse the transaction. Their response was that there was "nothing they could do about it" and that all of their supervisors are busy at a conference in Vegas. I asked to speak to ANYONE in their office who was a supervisor and apparently this one phone technician was the only person working (according to her).

This is a fucked up situation. I gave my contact information to the tech-support woman I spoke with and she said that she would send an email to "Eric" who is at the conference in Vegas relaying my situation and contact information. Now I get to sit here and wait knowing that these so called "Geniuses at Work" just fucked me out of approximately $1,380.00.


I thought this company was legit, they seemed like they were willing to go the extra mile for the customer, but they have proven to me in this instance that they don't give two SHITS about their customers. Obviously, no one is going to sell 70 MH of zen hashlets for $18.90, and they should recognize that it was a simple human error and reverse the transaction, I made sure to call them the second it happened so that they could take care of it A.S.A.P., but instead they basically told me to "fuck off".

UPDATE:
10/10/14. 6:10 P.M. EDT


Still haven't heard back from anyone at GAWMiners, after filing a support ticket and being told by customer service that my contact info had been forwarded to "Eric". Also, interestingly enough- they have lowered the prices for every hashlet available in their hash market by about $2!!! What a surprise! I guess the 10% cut they were getting (they get 5% from bother seller AND buyer in their marketplace) just wasn't enough for those greedy bastards, so they dropped the price on brand new hashlets so they could sell more of those and leave those trying to sell their hashlets for a decent price screwed! Talk about fucked up business practices!!

Do not do business with these people!

If they do contact me and fix this mess I will update this thread, but until then, I think this thread should serve as a cautionary tale for anyone who plans on doing business with GAWMiners.com
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