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Topic: Genesis-mining.com || World's leading hashpower provider! - page 6. (Read 400014 times)

member
Activity: 117
Merit: 14
Nothing here after 9th.
legendary
Activity: 1890
Merit: 1031
Guys Relax, I know Genesis Mining will Pay our mining income. I do not worry if is on a hold for a view day. Maybe they are upgrading or there is a security issue they want to look in deeper before they do payouts. Give them some air to breathe Smiley



I still think they are the best cloud mining company on the market.
From the other hand they are holding our money without sharing even a single word...

In my opinion it is disrespectful that they are ignoring people who trusted them with their money.
Now they will stay quiet but at the same time a lot of people will go to different companies like Hashflare and even more tickets will be generated.

At the end result will be lost trust and even bigger backlog but this time it will be customer service freshdesk tickets backlog...


BTW 3 days in the row now without a payout... Even VIP assistance service don't really know what is going on or they were told to pretend they don't.


Update: I have incoming payout from Genesis Mining now for the 07th o December.



The rest of delayed payments should be paid today at some point.

"We had a delay in payouts for the last three days. As far as I‘m informed we will release them within the next 24h but probably even sooner. Sorry about that and I still don‘t know what caused the delay exactly."





So far I was paid 07th, 08th and 09th of December

UPDATE: Genesis Mining payout for the 10th of December is not visible in payout section but it is on the way now.

Correct Received my paymenst in my wallet.
member
Activity: 142
Merit: 10
Guys Relax, I know Genesis Mining will Pay our mining income. I do not worry if is on a hold for a view day. Maybe they are upgrading or there is a security issue they want to look in deeper before they do payouts. Give them some air to breathe Smiley



I still think they are the best cloud mining company on the market.
From the other hand they are holding our money without sharing even a single word...

In my opinion it is disrespectful that they are ignoring people who trusted them with their money.
Now they will stay quiet but at the same time a lot of people will go to different companies like Hashflare and even more tickets will be generated.

At the end result will be lost trust and even bigger backlog but this time it will be customer service freshdesk tickets backlog...


BTW 3 days in the row now without a payout... Even VIP assistance service don't really know what is going on or they were told to pretend they don't.


Update: I have incoming payout from Genesis Mining now for the 07th o December.



The rest of delayed payments should be paid today at some point.

"We had a delay in payouts for the last three days. As far as I‘m informed we will release them within the next 24h but probably even sooner. Sorry about that and I still don‘t know what caused the delay exactly."





So far I was paid 07th, 08th and 09th of December

UPDATE: Genesis Mining payout for the 10th of December is not visible in payout section but it is on the way now.

Message from VIP assistance service:
"Quick update on the situation:
Payouts for the 7th, 8th and 9th have gone out. I just received the update that 10th is going out while I'm writing to you. 11th will follow."
member
Activity: 142
Merit: 10
Guys Relax, I know Genesis Mining will Pay our mining income. I do not worry if is on a hold for a view day. Maybe they are upgrading or there is a security issue they want to look in deeper before they do payouts. Give them some air to breathe Smiley



I still think they are the best cloud mining company on the market.
From the other hand they are holding our money without sharing even a single word...

In my opinion it is disrespectful that they are ignoring people who trusted them with their money.
Now they will stay quiet but at the same time a lot of people will go to different companies like Hashflare and even more tickets will be generated.

At the end result will be lost trust and even bigger backlog but this time it will be customer service freshdesk tickets backlog...


BTW 3 days in the row now without a payout... Even VIP assistance service don't really know what is going on or they were told to pretend they don't.


Update: I have incoming payout from Genesis Mining now for the 07th o December.



The rest of delayed payments should be paid today at some point.

"We had a delay in payouts for the last three days. As far as I‘m informed we will release them within the next 24h but probably even sooner. Sorry about that and I still don‘t know what caused the delay exactly."





So far I was paid 07th, 08th and 09th of December

UPDATE: Genesis Mining payout for the 10th of December is not visible in payout section but it is on the way now.
member
Activity: 142
Merit: 10

The rest of delayed payments should be paid today at some point.

"We had a delay in payouts for the last three days. As far as I‘m informed we will release them within the next 24h but probably even sooner. Sorry about that and I still don‘t know what caused the delay exactly."


How about our missing monero payments from August?

It is still saying investigating but still no outcome. I started my contract in July so it was the most lucrative month but I get 0.

When should we expect missing payments?

Sorry to hear that but unfortunately I have no idea.
I would say just create freshdesk ticket but since it is taking forever I have no advice for you at all.
member
Activity: 142
Merit: 10
So why don't people here just mine the old fashioned way? I don't get it.


Powercost me 28 Dollar cent KW/H, that`s on of the reasons.
Why not do POS then its way more power friendly.


I guess the same reason you tank petrol into your car :-)
member
Activity: 142
Merit: 10
Genesisminning have min withdraw btc.

Not only BTC

Please see below full list of minimum payouts:


BTC   0.002 (200 000 satoshi)
BTCD 0.001
CURE 0.2
DOGE 50
DASH 0.001
ETH 0.05
ETC 0.15
REP 0.1
LTC 0.001
NMC 1
PPC 0.01
START 0.1
UNO 0.001
XMR 0.4
ZEC 0.00005
ZET 1
member
Activity: 142
Merit: 10


Just let the customers know there is some delay. They should hire a new media manager  Grin 
I have received new payouts today :-)

So i dont understand what's going on with Genesis Mining.

I have only 5MH of Ether mining and for the first 10 days of my contract I got like 0.0008.

Since the 6th of December my payouts screen has not updated at all.

So, this is happening to everybody then it seems?
Probably you are not hitting the minimum payout threshold?


I agree that you probably not reached minimum payput threshold which is 0.05 for ETH .
However it is true that they have issues with reports as well. Very often they don't show up at all even when you are paid.
member
Activity: 142
Merit: 10
Guys Relax, I know Genesis Mining will Pay our mining income. I do not worry if is on a hold for a view day. Maybe they are upgrading or there is a security issue they want to look in deeper before they do payouts. Give them some air to breathe Smiley



I still think they are the best cloud mining company on the market.
From the other hand they are holding our money without sharing even a single word...

In my opinion it is disrespectful that they are ignoring people who trusted them with their money.
Now they will stay quiet but at the same time a lot of people will go to different companies like Hashflare and even more tickets will be generated.

At the end result will be lost trust and even bigger backlog but this time it will be customer service freshdesk tickets backlog...


BTW 3 days in the row now without a payout... Even VIP assistance service don't really know what is going on or they were told to pretend they don't.


Update: I have incoming payout from Genesis Mining now for the 07th o December.



The rest of delayed payments should be paid today at some point.

"We had a delay in payouts for the last three days. As far as I‘m informed we will release them within the next 24h but probably even sooner. Sorry about that and I still don‘t know what caused the delay exactly."





So far I was paid 07th, 08th and 09th of December
legendary
Activity: 1890
Merit: 1031
Guys Relax, I know Genesis Mining will Pay our mining income. I do not worry if is on a hold for a view day. Maybe they are upgrading or there is a security issue they want to look in deeper before they do payouts. Give them some air to breathe Smiley



I still think they are the best cloud mining company on the market.
From the other hand they are holding our money without sharing even a single word...

In my opinion it is disrespectful that they are ignoring people who trusted them with their money.
Now they will stay quiet but at the same time a lot of people will go to different companies like Hashflare and even more tickets will be generated.

At the end result will be lost trust and even bigger backlog but this time it will be customer service freshdesk tickets backlog...


BTW 3 days in the row now without a payout... Even VIP assistance service don't really know what is going on or they were told to pretend they don't.


Just let the customers know there is some delay. They should hire a new media manager  Grin 
I have received new payouts today :-)

So i dont understand what's going on with Genesis Mining.

I have only 5MH of Ether mining and for the first 10 days of my contract I got like 0.0008.

Since the 6th of December my payouts screen has not updated at all.

So, this is happening to everybody then it seems?
Probably you are not hitting the minimum payout threshold?
sr. member
Activity: 560
Merit: 250
Genesisminning have min withdraw btc.
hero member
Activity: 535
Merit: 502
So i dont understand what's going on with Genesis Mining.

I have only 5MH of Ether mining and for the first 10 days of my contract I got like 0.0008.

Since the 6th of December my payouts screen has not updated at all.

So, this is happening to everybody then it seems?
newbie
Activity: 129
Merit: 0
So why don't people here just mine the old fashioned way? I don't get it.


Powercost me 28 Dollar cent KW/H, that`s on of the reasons.
Why not do POS then its way more power friendly.
legendary
Activity: 1764
Merit: 1012

The rest of delayed payments should be paid today at some point.

"We had a delay in payouts for the last three days. As far as I‘m informed we will release them within the next 24h but probably even sooner. Sorry about that and I still don‘t know what caused the delay exactly."


How about our missing monero payments from August?

It is still saying investigating but still no outcome. I started my contract in July so it was the most lucrative month but I get 0.

When should we expect missing payments?
member
Activity: 142
Merit: 10
Guys Relax, I know Genesis Mining will Pay our mining income. I do not worry if is on a hold for a view day. Maybe they are upgrading or there is a security issue they want to look in deeper before they do payouts. Give them some air to breathe Smiley



I still think they are the best cloud mining company on the market.
From the other hand they are holding our money without sharing even a single word...

In my opinion it is disrespectful that they are ignoring people who trusted them with their money.
Now they will stay quiet but at the same time a lot of people will go to different companies like Hashflare and even more tickets will be generated.

At the end result will be lost trust and even bigger backlog but this time it will be customer service freshdesk tickets backlog...


BTW 3 days in the row now without a payout... Even VIP assistance service don't really know what is going on or they were told to pretend they don't.


Update: I have incoming payout from Genesis Mining now for the 07th o December.



The rest of delayed payments should be paid today at some point.

"We had a delay in payouts for the last three days. As far as I‘m informed we will release them within the next 24h but probably even sooner. Sorry about that and I still don‘t know what caused the delay exactly."


member
Activity: 142
Merit: 10
Guys Relax, I know Genesis Mining will Pay our mining income. I do not worry if is on a hold for a view day. Maybe they are upgrading or there is a security issue they want to look in deeper before they do payouts. Give them some air to breathe Smiley



I still think they are the best cloud mining company on the market.
From the other hand they are holding our money without sharing even a single word...

In my opinion it is disrespectful that they are ignoring people who trusted them with their money.
Now they will stay quiet but at the same time a lot of people will go to different companies like Hashflare and even more tickets will be generated.

At the end result will be lost trust and even bigger backlog but this time it will be customer service freshdesk tickets backlog...


BTW 3 days in the row now without a payout... Even VIP assistance service don't really know what is going on or they were told to pretend they don't.


Update: I have incoming payout from Genesis Mining now for the 07th o December.
member
Activity: 142
Merit: 10
Guys Relax, I know Genesis Mining will Pay our mining income. I do not worry if is on a hold for a view day. Maybe they are upgrading or there is a security issue they want to look in deeper before they do payouts. Give them some air to breathe Smiley



I still think they are the best cloud mining company on the market.
From the other hand they are holding our money without sharing even a single word...

In my opinion it is disrespectful that they are ignoring people who trusted them with their money.
Now they will stay quiet but at the same time a lot of people will go to different companies like Hashflare and even more tickets will be generated.

At the end result will be lost trust and even bigger backlog but this time it will be customer service freshdesk tickets backlog...


BTW 3 days in the row now without a payout... Even VIP assistance service don't really know what is going on or they were told to pretend they don't.
legendary
Activity: 1890
Merit: 1031
So why don't people here just mine the old fashioned way? I don't get it.


Powercost me 28 Dollar cent KW/H, that`s on of the reasons.
newbie
Activity: 129
Merit: 0
So why don't people here just mine the old fashioned way? I don't get it.
legendary
Activity: 1890
Merit: 1031
Guys Relax, I know Genesis Mining will Pay our mining income. I do not worry if is on a hold for a view day. Maybe they are upgrading or there is a security issue they want to look in deeper before they do payouts. Give them some air to breathe Smiley

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