Glitches still affects online casinos? Or it's the casinos that sucks - page 2.

Wapfika

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Quote from: Crypt0Gore on August 21, 2023, 03:36:51 AM

Now who is to blame for this? The casino or your internet connection or something else? I've asked this on Twitter and some said it's technical glitches, that's acceptable, but if this costs you some money, all because of technical glitches who is responsible for your loss? What will you do about this?

This incident should be avoided if players didn’t continue playing at the first time this glitch occur because you will never lose significant amount of money on a single spin. The only time the casino should be blame here is when you have strong internet connection and your game still glitch that result you to lose your money that you are not betting at all.

But for a game that experiencing problem and you still continue that result to loss of your money then the blame should be directly towards the player that keep using the faulty software instead of reporting it.

harizen

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Quote from: Crypt0Gore on August 21, 2023, 03:36:51 AM

Now who is to blame for this? The casino or your internet connection or something else? I've asked this on Twitter and some said it's technical glitches, that's acceptable, but if this costs you some money, all because of technical glitches who is responsible for your loss? What will you do about this?

Technical glitches are common but I'm pretty sure it's not considered a major problem today at most gambling sites.

It's even rare for me to see gambling sites nowadays having a slow and laggy interface, or something related to freeze, stuck, etc. Error from technical glitches obviously should be blamed on the gambling but on the story you have shared here, is the issue always happening to your friend?

Generally, while gambling game providers do now have stunning graphics and high-definition displays on most of their games, you have to consider too the device we are using if it's capable of running the game. Sometimes users blame a laggy experience on the application or website when in fact, it's the device itself that lacks capability and is out of specifications to run the game smoothly.

Cling18

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This happened to me before and we can't deny the fact that there are really instances wherein glitches would exist and there will be errors as that also happens in different sites and apps. When that happened, I contacted the support and it's a good thing that they responded and returned my funds.
There will also be cases when your internet connection is slow and it usually affects the site so there will also glitches that might happen so when you play, you have to make sure that your internet connection is stable to avoid these situations. Also, if glitches happens and you have lost your funds, you better contact their support right away. No site is perfect so we could expect uncertain glitches.

Casdinyard

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While it was a frustrating experience for that matter, I don't think it's something that is debilitating cause for the most part, casinos and games issue refunds and moneyback returns when their games freeze or glitches occur, which means that you can get back to betting and playing slots again if you wish to. It's annoying at best, and for superstitious gamblers like some they may take it as a sign of bad luck or the casino duping them into getting into a lose streak, but at the end of the day you come in gambling knowing that the odds are never in your favor, at the very least when you're dealing with online casinos the least you could do is expect for things like this to come up every now and again no matter how "revolutionary and state of the art" a casino's technology is.

Pierre 2

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There is not much to avoid this as it's man made software and it can include bugs and errors. Also sometimes your browser even can have issues making your game crash and that kind. I think best thing to do is to somehow record your gameplay so when you experience it you can prove to casino to get payback. But its all up to gambling companies. Some companies may agree to help you thinking pro-customer.

piebeyb

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Quote from: goldkingcoiner on August 30, 2023, 06:31:50 AM

No website is perfect. But if these errors happen often then the casino probably sucks and is not putting as much work into maintenance as it should. In such a case, change your casino.

It's true that no site is perfect, that's why gambling platforms need regular maintenance and I'm sure almost all casinos want to serve their customers well so they carry out maintenance on their sites, not only on big sites but also on small sites. Even if they want to grow, they will definitely maintain their site so that it can always be used by their users without interruption.

But the average thing I see is that most of the users' internet is slow or the devices used by users, for example, are using old cellphones or laptops that have minimal RAM so they don't work optimally when there is interference on the internet and the laptop's performance is getting slower and it's difficult to move, sometimes there are like that the browser crashes when used while gambling, not only at the casino but for the users too.

goldkingcoiner

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Quote from: Crypt0Gore on August 21, 2023, 03:36:51 AM

I don't know if anyone have come across such fate when gambling online before, imagine playing a game and the game start freezing after few successful trials, the game just crashes on you and you lose money? Anyone?

Now who is to blame for this? The casino or your internet connection or something else? I've asked this on Twitter and some said it's technical glitches, that's acceptable, but if this costs you some money, all because of technical glitches who is responsible for your loss? What will you do about this?

It's a shame that technical glitches and server errors still happen on some online casinos, games that aren't even graphically intense, they aren't even using lots of data resources to run e.g upload and download speed.

This doesn't happen to me but my very close friend and he is at a loss because of it, im just wondering what I would have done if it happened to me?

Sure, glitches can happen server side just as well as client side. If it happens only on your side because of something that your operating system did, then you still win/lose correctly, as far as I know. You just do not get to see if you won or lost. But server side is a different matter. If something happens to from the server side, your game was corrupted and in that case you can get a full refund. But I highly recommend that you record information of the situation and give the casino help desk all the information they need to check what happened.

No website is perfect. But if these errors happen often then the casino probably sucks and is not putting as much work into maintenance as it should. In such a case, change your casino.

Aanuoluwatofunmi

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Quote from: Crypt0Gore on August 21, 2023, 03:36:51 AM

It's a shame that technical glitches and server errors still happen on some online casinos, games that aren't even graphically intense, they aren't even using lots of data resources to run e.g upload and download speed.

Technical glitches could source from the casino platform themselves when they have a developed poor maintenance team that monitors the platform and handles the security of the system against any form of attack, any form of glitches are also bound to happen from the gamblers themselves when an error is made and they are unable to identify or fixed it before it got escalated, this could eventually affect our gambling experience.

radjie

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Server errors at online casinos often occur on several casino sites, this is of course detrimental to players when they experience big losses. Whether this method is one of the tricks of several online casinos to make a profit from it, or is it purely a technical error, this must of course be held accountable by the site concerned to maintain its reputation.
But for now the most common thing that most often happens to many gamblers is most likely due to an internet connection error, of course this is not the responsibility of the site concerned, but purely from an unexpected error.

goinmerry

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Quote from: Crypt0Gore on August 21, 2023, 03:36:51 AM

It's a shame that technical glitches and server errors still happen on some online casinos, games that aren't even graphically intense, they aren't even using lots of data resources to run e.g upload and download speed.

This doesn't happen to me but my very close friend and he is at a loss because of it, im just wondering what I would have done if it happened to me?

Seriously, these days where gambling technology is already at the top level, and sites are using almost the same software graphics to online games, there are still gambling sites that always experience game freeze? Most games are being provided now by popular and top game providers and even with no game providers, own-site games are not laggy and not freezing in most cases.

Can you mention the site that your friend is playing and not just talk about it in general as it happened in every case?

Since that's your friend why not give him friendly advice to play instead with the site you know as the best one that doesn't have that laggy experience? There are lots of recommended sites you should give to your friend as a regular user staying here in the gambling section for quite a time now.

dothebeats

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It's rare nowadays for casinos to have glitches and software bugs that affect the overall gameplay of the gamblers. I have experienced this one on my end when playing dice - the dice already stopped and I already see a win on my history but the dice haven't stopped rolling yet. It could possibly be a client-side bug since the server already registered a win and the balance has been added on my account.

If bugs and glitches continuously occur in a short span of time, it's best to lay off the platform and send a ticket concerning your session. That's the best course of action instead of trying to win back what you lost from the casino at the time of the glitch.

maydna

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Technical glitches can certainly occur at any time while you are browsing the internet or playing gambling. No one can predict when the technical glitches will occur. And if that happens to you, you don't need to be confused. Better to wait until the technical glitches are resolved. And that means you can't play gambling for a while.

No one can be blamed if it is from our server or the casino because the casino will definitely be at a disadvantage if a technical glitch occurs. The casino uses servers from third parties and if the technical problem comes from a third party, the casino can ask them for an explanation.

So you can only wait until everything is resolved and for the time being, you can take a break from all your activities.

uneng

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Quote from: Crypt0Gore on August 21, 2023, 03:36:51 AM

This doesn't happen to me but my very close friend and he is at a loss because of it, im just wondering what I would have done if it happened to me?

Errors can happen by the side of the website you are playing (technical errors) or it can be an issue with your internet connection. In my opinion, they aren't acceptable and if you face something like that you should contact the casino's support for a reimbursement or something like that. However, if it is an issue on your side, the bet must not be completed, so your money must be still in your balance, or if it completed, there will be a delay, but results must show normally on your history.

I've already faced some delays at casinos platforms, but I kept coming back to history page until everything showed properly. And there weren't further issues on this matter.

Webetcoins

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Glitches and errors do occur in games and applications because they are computer programs and there can be some coding errors sometimes or if there are no coding errors, there can be server issues. However, if the problem is from the side of the casino or the platform, they are responsible for it and they should compensate the players if they have lost money just because of those glitches, so those who face this should contact their customer support and ask for this.

I've worked on a cryptocurrency project myself and though it wasn't a casino, we had some games for the users that they could play using money and win tournaments and stuff, and whenever they used to face issues in the game apart from their own internet issues, we used to compensate them for that.

Fivestar4everMVP

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I've mostly played slot on stake.com and have never really experienced any kind of glitch or whatsoever, but one time I tried playing slot on one of these casinos which I wouldn't want to mention the name, I did experience a glitch where the game froze in the middle, I was asked to refresh the page which I did, and the spin was immediately refunded to me.

So I personally think that glitches in gambling casinos is not something we should really blame the casinos for as long as internet is concerned because sometimes, the glitch might be as a result of poor internet connection on our side, but one thing which I think is very important is that we should always make sure we're playing on a reputable casino, that's when such thing happens, they will sure refund our money or spin, which I think is good enough .

dunfida

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Quote from: Crypt0Gore on August 21, 2023, 03:36:51 AM

I don't know if anyone have come across such fate when gambling online before, imagine playing a game and the game start freezing after few successful trials, the game just crashes on you and you lose money? Anyone?

Now who is to blame for this? The casino or your internet connection or something else? I've asked this on Twitter and some said it's technical glitches, that's acceptable, but if this costs you some money, all because of technical glitches who is responsible for your loss? What will you do about this?

It's a shame that technical glitches and server errors still happen on some online casinos, games that aren't even graphically intense, they aren't even using lots of data resources to run e.g upload and download speed.

This doesn't happen to me but my very close friend and he is at a loss because of it, im just wondering what I would have done if it happened to me?

There's no such thing about perfect thing when it comes on running programs or bunch of codes on which these technical glitches could happen.We know that in speaking about slot gaming kind of fast pace gaming then it

would really be just that hard for you to acquire such proofs that you had recently experienced some glitches. On the time that you had lost that big money then for sure you would really be fighting for your right that
you should be refunded or compensated since its their mistake but showing some proofs? Then for sure you wont really be bothering on doing so. This is why user experience would be always that preferred and this is why on the time that we do have some shit experience on certain providers or platforms then we would just simply skip it on next time.

There's no point or sense on making out some arguement against the casino which it is likely that they would really be just making some explanation but wont really be changing a thing for you to be granted
with some compensation.If they do then you are lucky but dont expect that much.

noormcs5

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Quote from: Crypt0Gore on August 21, 2023, 03:36:51 AM

I don't know if anyone have come across such fate when gambling online before, imagine playing a game and the game start freezing after few successful trials, the game just crashes on you and you lose money? Anyone?

Now who is to blame for this? The casino or your internet connection or something else? I've asked this on Twitter and some said it's technical glitches, that's acceptable, but if this costs you some money, all because of technical glitches who is responsible for your loss? What will you do about this?

It's a shame that technical glitches and server errors still happen on some online casinos, games that aren't even graphically intense, they aren't even using lots of data resources to run e.g upload and download speed.

This doesn't happen to me but my very close friend and he is at a loss because of it, im just wondering what I would have done if it happened to me?

You need to see if the fault is at the casino's end or at your own end. Sometimes we have a slow internet connection and the game stucks while we are playing and later we blame the casino. We usually experience this in the crash games as there we need to be quick and smart to end the game before the crash.

If the issue is at the casino end, you should talk to their support and ask them to refund your money if any, if you lost it because of the game freeze. In case, they do not respond, then it is time to change the casino and play elsewhere.

irsykes

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only by direct chat what admin is complaining about, all admin transactions know. I have experienced playing gambling suddenly the game can't function as usual, just by explaining it to the admin live chat they immediately fix it or give directions to return to normal. but if your money is lost and there is no trace of money history, it is confirmed that the dealer is not responsible. because I'm sure all the process history of deposits, withdrawals admin knows 100%. And not all games at the casino run smoothly, if bugs often occur, withdraw your money and change the casino site that you think is good.

retreat

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Quote from: Crypt0Gore on August 21, 2023, 03:36:51 AM

I don't know if anyone have come across such fate when gambling online before, imagine playing a game and the game start freezing after few successful trials, the game just crashes on you and you lose money? Anyone?

-snip-

I have experienced this, when at that time I was playing slots and at the 150th spin the game started to freeze and could not be clicked. I tried various ways to get the game running again, but it couldn't and I finally reloaded the tab. How unlucky I am that the reward that has been collected is not there, but my coins have been used, and when looking at the history it doesn't show that I have played. I tried to contact customer support but there was nothing they could do. Since that day I stopped playing on the platform and left a bad review on Trustpilot.

Gozie51

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Quote from: abel1337 on August 29, 2023, 09:12:04 AM

There are factors that affects glitches like your own personal device, it's expected to play casino games not on it's full potential if you are playing on a vintage or outdate device and I think it will be your fault you it happened that you are the only one who experienced that kind of glitch.

If you are talking about the phone, it could be referred to as network challenge or poor network and I don't think that could be called a glitch or if your phone is malfunctioning that it could be called a glitch. But in any case that the error is from your part maybe because of bad phone that you lost your bet then the casino is exonerated from the blame. If you experience the problem alone it means the individual has the fault but if it is general then casino experienced the glitch and is liable to the fault .

Topic: Glitches still affects online casinos? Or it's the casinos that sucks - page 2. (Read 511 times)