Topic: Glitches still affects online casinos? Or it's the casinos that sucks - page 3. (Read 511 times)
August 29, 2023, 09:22:09 AM
If there's any glitches and malfunctions in the game, then of course it's the responsibility of the casino to fix it. First and foremost, they are the one who's responsible in ensuring that their customers are satisfied with the service that they provide. And if the casino failed to do so, then they're the one to blame. If ever this happens and you lose money from it, then a refund should be raised because it's not your fault afterall.
August 29, 2023, 09:17:03 AM
This doesn't happen to me but my very close friend and he is at a loss because of it, im just wondering what I would have done if it happened to me?
Of course events like that are very annoying, I have experienced something like this when gambling at one of the leading casinos here, the bet has been placed on a bad turn and it ends up being annoying, it happened in slot games, but I don't blame the casino, after I checked why this could happen, it turned out that it was all affected by the problematic internet and my Android device, because that incident happened when I was gambling with Android.After I checked and replaced the android and added internet capacity, that's when the changes occurred, everything went smoothly without any problems, for my experience it slowed or stopped the game due to internet connection and device.
August 29, 2023, 09:12:04 AM
I don't know if anyone have come across such fate when gambling online before, imagine playing a game and the game start freezing after few successful trials, the game just crashes on you and you lose money? Anyone?
Now who is to blame for this? The casino or your internet connection or something else? I've asked this on Twitter and some said it's technical glitches, that's acceptable, but if this costs you some money, all because of technical glitches who is responsible for your loss? What will you do about this?
It's a shame that technical glitches and server errors still happen on some online casinos, games that aren't even graphically intense, they aren't even using lots of data resources to run e.g upload and download speed.
This doesn't happen to me but my very close friend and he is at a loss because of it, im just wondering what I would have done if it happened to me?
It's true that there's still a casino that has a glitch in their game system. Personally I wouldn't mind it if I didn't lose any money or refunded by the system but if I lose money because of technical glitch due to heavy graphics, poor backend performance or any thing that isn't on my end, I will probably leave that casino and play to other casino. I will also ask refunds to the support.Now who is to blame for this? The casino or your internet connection or something else? I've asked this on Twitter and some said it's technical glitches, that's acceptable, but if this costs you some money, all because of technical glitches who is responsible for your loss? What will you do about this?
It's a shame that technical glitches and server errors still happen on some online casinos, games that aren't even graphically intense, they aren't even using lots of data resources to run e.g upload and download speed.
This doesn't happen to me but my very close friend and he is at a loss because of it, im just wondering what I would have done if it happened to me?
There are factors that affects glitches like your own personal device, it's expected to play casino games not on it's full potential if you are playing on a vintage or outdate device and I think it will be your fault you it happened that you are the only one who experienced that kind of glitch.
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August 29, 2023, 08:48:21 AM
I don't know if anyone have come across such fate when gambling online before, imagine playing a game and the game start freezing after few successful trials, the game just crashes on you and you lose money? Anyone?
To be honest, the few times this has happened to me, I have attributed it to a fault in my connection, such as being in a rural area with a mobile connection or in an urban area but with wifi on a stormy day.
Luckily, when it has happened to me it was with small amounts, which is what I usually bet, so it wasn't a big drama the loss.
Although I do remember the casino once giving me a bonus because they said they had a technical problem and to compensate they gave a bonus to all the players online at the time but I had not had any problems with my game.
August 29, 2023, 08:43:06 AM
It's a shame that technical glitches and server errors still happen on some online casinos, games that aren't even graphically intense, they aren't even using lots of data resources to run e.g upload and download speed.
This doesn't happen to me but my very close friend and he is at a loss because of it, im just wondering what I would have done if it happened to me?
Game providers and casino platforms have 100% uptime on their servers and they make sure that their games are free from bugs because they can lose their reputation if it's not, so far I have not experienced this bug but I do have a lag in my internet connection nevertheless, there's no loss of my balance but it's annoying experiencing this so I just make sure to check my connection's uptime and downtime.
I'm in a country where there's always downtime of the internet.
August 28, 2023, 08:23:06 AM
I don't know if anyone have come across such fate when gambling online before, imagine playing a game and the game start freezing after few successful trials, the game just crashes on you and you lose money? Anyone?
Now who is to blame for this? The casino or your internet connection or something else? I've asked this on Twitter and some said it's technical glitches, that's acceptable, but if this costs you some money, all because of technical glitches who is responsible for your loss? What will you do about this?
It's a shame that technical glitches and server errors still happen on some online casinos, games that aren't even graphically intense, they aren't even using lots of data resources to run e.g upload and download speed.
This doesn't happen to me but my very close friend and he is at a loss because of it, im just wondering what I would have done if it happened to me?
Now who is to blame for this? The casino or your internet connection or something else? I've asked this on Twitter and some said it's technical glitches, that's acceptable, but if this costs you some money, all because of technical glitches who is responsible for your loss? What will you do about this?
It's a shame that technical glitches and server errors still happen on some online casinos, games that aren't even graphically intense, they aren't even using lots of data resources to run e.g upload and download speed.
This doesn't happen to me but my very close friend and he is at a loss because of it, im just wondering what I would have done if it happened to me?
Since most games are software controlled it means that glitches may happen from time to time but most well known providers who happen to be the ones offering the best visual and heavy graphics in their games crashes rarely but when they do,if you hit the refresh button in these providers like Play n Go,Pragmatic Play and others of this level you will see that you have not lost any money,they save the game exactly where it crashed when you resume after hitting refresh.
Internet speed is important as when I was on vacation outside my country and tried to play the same games,the games were lacking meaning the spins came after some seconds and not instantly but as I said with providers like Pragmatic Play nothing changes and they remember where you left off.It maybe some very few times the server of the game provider as casinos have huge datacenter and bandwidth to satisfy the needs of a lot of players instantly,the provider of the game also the same but in IT problems happen,personally I have not encountered such problems except when I am outside home.
August 28, 2023, 07:47:31 AM
Depends on each casino, there's a casino will not proceed if the gambler has a bad connection and the other will still proceed it.
Well either of them you need to accept it because there's no way you can blame the casino when you don't have an evidence to accuse them. You can only blame the casino make you lose at the same time you lost connection, it's still in grey area.
Well either of them you need to accept it because there's no way you can blame the casino when you don't have an evidence to accuse them. You can only blame the casino make you lose at the same time you lost connection, it's still in grey area.
August 28, 2023, 07:22:33 AM
I don't know if anyone have come across such fate when gambling online before, imagine playing a game and the game start freezing after few successful trials, the game just crashes on you and you lose money? Anyone?
Now who is to blame for this? The casino or your internet connection or something else? I've asked this on Twitter and some said it's technical glitches, that's acceptable, but if this costs you some money, all because of technical glitches who is responsible for your loss? What will you do about this?
It's a shame that technical glitches and server errors still happen on some online casinos, games that aren't even graphically intense, they aren't even using lots of data resources to run e.g upload and download speed.
This doesn't happen to me but my very close friend and he is at a loss because of it, im just wondering what I would have done if it happened to me?
Now who is to blame for this? The casino or your internet connection or something else? I've asked this on Twitter and some said it's technical glitches, that's acceptable, but if this costs you some money, all because of technical glitches who is responsible for your loss? What will you do about this?
It's a shame that technical glitches and server errors still happen on some online casinos, games that aren't even graphically intense, they aren't even using lots of data resources to run e.g upload and download speed.
This doesn't happen to me but my very close friend and he is at a loss because of it, im just wondering what I would have done if it happened to me?
It's quite easy if something goes wrong and to find out internet error or casino technical error just try when it occurs you check your internet connection speed and if it's fine it means it's casino technical error and you just send a ticket to the support team about your problem and usually money lost due to technical problems will be returned.
I'm sure almost everyone will say like this but it all depends on the problem big or small and the amount of lost bets and if it's only a small loss for me I'll let it go but if it's a big amount I think contact the support team immediately.
But may I know what error you mean can you say in more detail here?
I'm sure almost everyone will say like this but it all depends on the problem big or small and the amount of lost bets and if it's only a small loss for me I'll let it go but if it's a big amount I think contact the support team immediately.
But may I know what error you mean can you say in more detail here?
August 28, 2023, 05:36:50 AM
Depending on the type of glitches, external factors such as poor internet connection/device specification of the user usually do not count as casino error for some types of games such as cardgames against multiplayer, or sportbetting. It also does not affect the course of the game as a whole or the winning result itself. The anticipation is clearly on your side.
If the interruption occurs due to the casino's fault, I'm sure many people will protest, but if it's just us who crash while playing, I'm sure it's not the casino's fault, it could be from the device we use, whether it's the cellphone or computer we use. , for example a browser that hasn't been updated or an old version that sometimes crashes or it could be that the user is using a VPN which makes the internet process less stable.Moreover, using the internet network from a cellphone using a certain provider so that sometimes it is less stable, especially if there is bad weather, it will definitely disturb the unstable internet, therefore gambling uses home WIFI so it doesn't crash easily like what happened to OP's friends in this thread, I never even had a problem while gambling, because so far playing on a mobile browser has always been safe, as long as we use stable internet from wifi and also update the browser everything will definitely be safe.
August 28, 2023, 05:10:25 AM
I don't know if anyone have come across such fate when gambling online before, imagine playing a game and the game start freezing after few successful trials, the game just crashes on you and you lose money? Anyone?
Now who is to blame for this? The casino or your internet connection or something else? I've asked this on Twitter and some said it's technical glitches, that's acceptable, but if this costs you some money, all because of technical glitches who is responsible for your loss? What will you do about this?
You have to check it out on which part has the fault of it. If it's your internet connection then it is your ISP that has the fault for your loss. But if it's an actual glitch or bug from the casino then report it to them. You're helping them to find the fault but I don't know if they're going to reward you with that or give some refund about your loss. Usually, maybe they won't.Now who is to blame for this? The casino or your internet connection or something else? I've asked this on Twitter and some said it's technical glitches, that's acceptable, but if this costs you some money, all because of technical glitches who is responsible for your loss? What will you do about this?
It's a shame that technical glitches and server errors still happen on some online casinos, games that aren't even graphically intense, they aren't even using lots of data resources to run e.g upload and download speed.
Well, that's a shame but there is no perfect system and that's why this could happen for a few times. This doesn't happen to me but my very close friend and he is at a loss because of it, im just wondering what I would have done if it happened to me?
Just accept it IMO, there's nothing much you can do and if it's a loss then it is what it is. 
August 28, 2023, 04:51:08 AM
I've seen glitches a lot of times in Plinko.
When you watch the ball dropping it should've been in a high multi and then what the system will give is the one beside it. This didn't just happen to me once, a lot of times already and I am one who loves watching the balls fall so I knew it should've paid me a different amount than what the system gave.
I am sure it is a glitch and not a lag, I just wish the gambling sites had members who also try the game and would see that kind of error to fix it.
Besides that, only lags are my problem in games like Crash where sometimes you already cashed out and yet you are caught up by the crash.
With third-party slots, I have not seen any errors yet.
When you watch the ball dropping it should've been in a high multi and then what the system will give is the one beside it. This didn't just happen to me once, a lot of times already and I am one who loves watching the balls fall so I knew it should've paid me a different amount than what the system gave.
I am sure it is a glitch and not a lag, I just wish the gambling sites had members who also try the game and would see that kind of error to fix it.
Besides that, only lags are my problem in games like Crash where sometimes you already cashed out and yet you are caught up by the crash.
With third-party slots, I have not seen any errors yet.
August 28, 2023, 02:25:44 AM
Depending on the type of glitches, external factors such as poor internet connection/device specification of the user usually do not count as casino error for some types of games such as cardgames against multiplayer, or sportbetting. It also does not affect the course of the game as a whole or the winning result itself. The anticipation is clearly on your side.
August 27, 2023, 11:57:56 PM
This doesn't happen to me but my very close friend and he is at a loss because of it, im just wondering what I would have done if it happened to me?
I will not go back to a casino that makes me lose funds because of technical problems. A reputable casino should be able to refund their clients their money if it is certain that the glitch led to the loss.
August 27, 2023, 11:27:35 PM
I wouldn’t play on a casino which glitches occasionally. You shouldn’t too. If I experienced something like that on a casino while playing, I would withdraw my money and leave the casino for good. That glitch could be anything. It might be my browser or the internet connection but it might be the casino scamming me. How do I know if the casino didn’t create these glitches knowingly? You should also create a thread and inform people about what you experienced and maybe there are other people who got affected by this glitch will say something about it too.
August 27, 2023, 11:04:02 PM
Yes, I still feel the glitches occur. But I admit that it is from my internet connection that I still experience frequent interruptions or are unstable. And the glitches weren't from the casino. At least I didn't feel any interference when my internet connection was fine.
But there may indeed be casinos that experience frequent glitches on their servers and those casinos should check their connections frequently. If necessary, the casino must upgrade the server so that the disturbance doesn't happen again. This relates to the comfort of each user when they are playing gambling.
No one is to blame for this because no one wants the disturbance to happen. But casinos need to check their servers' condition and ensure everything can run smoothly.
But there may indeed be casinos that experience frequent glitches on their servers and those casinos should check their connections frequently. If necessary, the casino must upgrade the server so that the disturbance doesn't happen again. This relates to the comfort of each user when they are playing gambling.
No one is to blame for this because no one wants the disturbance to happen. But casinos need to check their servers' condition and ensure everything can run smoothly.
August 27, 2023, 10:58:35 PM
I have never experienced a game crashing while I playing. Sometimes there is lagging but that is only for few minutes and then everything goes fine. If you had faced such a problem then do check your internet. A casinos server has the ability to handle thousands of customers request at the same time without any issue. Games are coded in such a way that they don't crash in between the game or after. Unless you can provide any proof no one here or the casino will believe you.
August 27, 2023, 10:43:18 PM
I have experienced this when playing Plinko games at one of the casinos which is quite well-known on this forum and it often crashes so I don't really know the results, I just see the balance continues to decrease but before playing the same game at a different casino I didn't experience any problems, so it's not like that sure what the cause, whether my internet connection or something else.
But I don't want to blame anyone because when a game is crashing it will be difficult to find proof if you want to complain to the casino if there is indeed a problem with the casino.
A bad internet connection can interfere with our game. Likewise, if we use a device that is not very good, there will be many obstacles to be faced. If that continues, it is better to stop for a moment, and if the problem is at the casino, just report it and if there is no good response, play in other casinos that is enough because now there are lots of online casinos with the same games, but you have to make sure that it is a trusted casino.
But I don't want to blame anyone because when a game is crashing it will be difficult to find proof if you want to complain to the casino if there is indeed a problem with the casino.
A bad internet connection can interfere with our game. Likewise, if we use a device that is not very good, there will be many obstacles to be faced. If that continues, it is better to stop for a moment, and if the problem is at the casino, just report it and if there is no good response, play in other casinos that is enough because now there are lots of online casinos with the same games, but you have to make sure that it is a trusted casino.
August 27, 2023, 09:29:47 PM
If you lose by any technical glitch or bugs, then it’s the sole responsibility of the casino to take the blame for it. They have to give the money to the players who might have lost the money due to the glitches. These glitches occurs due to the error in the code of the games or site. So if the gambler suffers for it, then it will be considered as pure cheating. I haven’t encountered this personally. But I have heard people faced it, and the casino took the responsibility for it. I have also seen some casinos pay the bug bonus to the users who reported this also.
August 27, 2023, 08:51:20 PM
I experienced a similar loss (game crashed after hitting a free spin), but mine was years ago. I'd still say it happens to a few gamblers because connection timeouts can randomly occur, but it shouldn't be that frequent when some providers have a solution to restore your progress.
If it happens to me again and I have proof to back it up, i'll reach out to their support and try to get the amount i've lost from the glitch or crash. Their live support will likely ignore me in the most polite way possible if I don't have a recording or proof that it happened.
If it happens to me again and I have proof to back it up, i'll reach out to their support and try to get the amount i've lost from the glitch or crash. Their live support will likely ignore me in the most polite way possible if I don't have a recording or proof that it happened.
August 26, 2023, 05:16:40 PM
It's a shame that technical glitches and server errors still happen on some online casinos, games that aren't even graphically intense, they aren't even using lots of data resources to run e.g upload and download speed.
It will always be a thing on every online casino since they depends on the resources and capabilities of the server they are hosted, and servers are not 100% up. There's always a chance for that to happen. Just like what had mentioned it usually got refunded if the casino detected it while playing after the glitch, if not, you can actually report it and wait for their verdict of refund you, the casino probably have error logs of it, if it actually happens, and will refund you after. But not all casinos will do that, that's why always use a reputable one so your issue will always be catered once reported.
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