The shipping wasn't so great, one of the boxes was obviously damaged during shipment. The case was bent, and when we powered it up, the TPlink router inside was dead.
This wasn't a total loss.
You can open the case on these things and connect to a computer directly using usb.
I was successful using the latest build of cgminer from Github (3-10-0)
and the following in my config
--avalon-options 115200:24:10:D:1500:55
@BTmine, when you ship my next batch of miners, please include a replacement TPlink router.
Elaramus, thank you for taking the time to post that. Please let us know if you have any other issues.