I do, and I would be happy to meet up with the HashFast team in person again to voice customer concerns. I visited their office before on October 30, but I doubt they would invite me over at this point. My support tickets and refund requests have been ignored since early November. Even if they do I would surely have to sign an NDA so they might as well communicate to us directly. I have no doubt they are aware of our concerns.
Also I'd like to avoid being used as a tool again. Last time John gave me verbal confirmation that full BTC refunds would be given in the amount paid and that I was allowed to post that on bitcointalk (which I did). Turns out it was misinformation and made me look like a fool. Communicating through intermediaries who are not employees just gives them plausible deniability.