So you believed that they would be able to design and manufacture everything without touching any of the pre-order funds?
Yes, I did— or at least substantially. This is the norm in electronics manufacture, thats what investors are for, normally you don't have the customers funds before your design is done and manufactured. Pre-orders are unusual. Even in custom one off manufacture in the commercial market not only is payment normally provided _at delivery_ but goods are often invoiced net-30, so you won't get paid until sometime after delivery of the product.
Besides, you can factor out the exchange rate noise, just assume that the exchange rate was constant. In (some/most/all) states you are legally obligated to provide full refunds for pre-orders with fairly short notice on late delivery, and— obviously— in all states you are required to refund customers if you don't ship a product. So they wouldn't have been able to meet even the most conventional of obligations, in the worst case (e.g. their design failed) if they'd been spending the pre-order funds to fund design and manufacturing.
In the mining space pre-order lets a maker lock in outsized prices and deny business to the competition by locking up the customers funds early. It might also be used to fund development and manufacture but if so, thats very risky, and may create all kind of adverse exposure for the business. Better to get investors with clearly established rights and obligations.
Yes exactly it is the norm in electronics manufacturing that does not require a pre-order and an EXTREMELY short time to market before people want their money back which is not the case here. Normally this would be handled via something like Kickstarter which usually offers ZERO refunds.
The only reason HF would need to conduct a pre-order is because they needed pre-order funds to complete their product. Originally they said they had investors and would not do a pre-order model but once they opened pre-orders it was clear that they did not have the funding required and would be spending pre-order funds to complete their product making it impossible to give all customers 100% refunds in ANY currency much less the volatile BTC. I felt similar with KNC since they actually offered full US refunds at any point prior to when you order "entered production". They also could not actually guarantee that promise in a situation where BTC bottoms out and the vast majority of all customers request a refund. If that happened I would not be surprised despite their "guarantee" of full refunds. It's a gamble no matter which horse you bet on but the people thinking it's even possible to get a full BTC refund need to readjust their expectations because it's just not possible regardless if they deserve it or not.
/sadtruth