Topic: Have you ever made a deposit and haven't received it in your account? (Read 821 times)

I always had a complete order with the deposit, because I work with a trusted broker Amarkets.

How long it be there in the network? 24 hrs? or for a few days?
I have been experiencing a long line of withdrawal waiting for the final confirmation before it arrives in my wallet. I'm just wondering delays but to find out that my fee is set to low which given less priority for miners while taking those who give high first. It may happen as well. If you are entering the correct address, you shouldn't have to worry about it because it will surely arrive in your wallet.

When I was new in this field its happen to me as well and I was really fear about my funds because these was stuck and not moving for nearly 2 days but after nearly 72 hours they came back in my wallet as I was fail to put fees as this was required after this now I am doing this all with all required things completed.

Thank you very much for that shameless plug.  


I once had a transfer not appear on my account but it was quickly resolved by support. If anything doesn't go through and is in the blockchain it's usually a problem in communication between the wallet and the database of the exchange. They have the money you're just can't see it on your account.

To be honest, i've never encountered such situation since my time here in crypto space. however, a lot of factors might contributes though such as wrong address, not enough gas or transaction fee as well as scam exchange. You should try to check up transaction from the explorer of the blockchain network the coin belongs to

Nowadays it is in most cases automatic and if you don't receive it, then support won't help you because if they do not see the transaction in the blockchain, they will not add you funds.

2 days.
That is my worst experience with transactions.
It's like it was just left in the air.
I feared that I won't see it again but when it comes to bitcoin transactions there is always a way.

That is where I learned with free services of pushing transactions that are not moving.
It happens a lot specially when there is a clog in tx numbers. Low fees are not in high priority.

Several reasons :

- The coin/token your transferring to an exchange may have been under maintenance.
- If you're not transferring Bitcoin, then it should get through almost instantly, because most of the alts have faster transaction speed that Bitcoin. Most probably you have entered a wrong wallet address.
- Or it turned out to be a scam address/exchange.
- If you're transferring Bitcoin, It maybe stucked in the network for days due to low fee and mempool traffic.

You should look for the tx id for you to easily track the status of your deposit.
I once have encountered similar situation like yours. The coin I tried to deposit from a certain exchange got stucked for almost a month because It went under maintenance and the team took a lot of time to fix everything. It was posted in the tx id that the transaction was successful but It didn't reflect on my balance.

Another best option for you is to send a support ticket to that exchange to clarify things out.

No need to worry if the address of the intended exchanges is correct, because some coins have different transaction speeds and also
depend transaction fees that we use. If you use a low transaction, it certainly takes a relatively long time for the deposit to arrive.
My advice if within 3x24 hours the deposit has not been received, immediately request assistance from these support exchanges.

I have experience this several time especially when I am withdrawing directly from an exchange wallet to an address generated for me in my betting account. When this happens and I check for the transaction hash on the blockchain and I see it is successful but my account on the betting site is not credited, I normally make send message to the support mail after which they help me to check and credit account. It will be better if you can elaborate on which wallet the transfered money is not showing

It actually happens but the good thing is that in some cases it is solved simply with patience and information.

The deposit is generally a simple process to copy address, amount and send.
Make the process quick and easy for your second deposits and corresponding future deposits. BUT in the first deposit, please read the FAQ. If you have questions contact the exchange support or enter the forum BCT, ask your questions.

In my experience because of the things that have happened to me, I can mention the following:
1.-Look carefully not only in the direction, there are conditions such as fee, minimum amounts, etc... "read"  

2.-Confirmations, do not remember that token deposit, but it required 12 confirmations to be seen in my balance. .

3.-Another situation that happened to me was that after seeing my balance on the exchange, I could not use it until 2 confirmations were made, in this case they were BTC, that can take a few minutes to hours, it is the same as the previous case (2) only that in this case (3) the balance does appear

In general, if you do everything correctly, your funds will arrive, then take a reasonable time depending on the crypto currency (patience), if your patience is measured in seconds, then generate a claim ticket and support will attend your case properly. . Remember to use reputable and trusted exchange that helps in any unexpected process that happens.

Yes, that is happen with me, but it is very rare and mistake. I deposit on the exchange erc token, but the token changes as erc20. After that I do not find my token and lost my erc token.   

I haven't had that kind of experience before yet it's really possible to happen. The best thing that you have to do it to provide evidence and screenshots and reach out to their support team. It's really important that we'll always choose a trusted exchange.

There was a chance that My Deposit came very late and i think i have waited more than 24 hour before it finally arrived,though i already send tickets to their support ever 3 hours to update my status because this is normal for me since it was first time that i experienced such delays.

actually this is impossible to be the reason because OP already mentioned having the first transaction has no issue and only the second was being delayed so i think the support will have answers for this.

You did not mentioned How long does the account are pending,because if you are just looking or waiting for an hour or couple then this is normal specially if your fee is Very low and some market movement happened in Big growth or dumping.

But come back here if you still waiting for a week or more because that is very rare case though you must contact the support and share us what their answer is,because we don't know if you had been hacked since most of the time we are copy pasting our keys.

Had that experienced with ETH when their network had network congestion issue and the best to do in this kind of situation is to increase the tx fee if youre sending from personal wallet while transaction is yet to have a single confirmation but if you're sending from an exchange wallet they only thing you have to do is to use transaction acceleration.

I'm once a victim of that when Graft coin was launched in the year 2017 i guess but I'm still why people still invest in NEM despite their laziness in terms upgrade/innovating their transaction and wallet system.

The first time I made a deposit to an exchange really scared me a lot. I was a newbie back then in 2017. I am depositing my tokens to an exchange where I can trade it for Bitcoin. Unfortunately, the tokens didn't arrived on my exchange account due to heavy network congestion and the gas fees were high. I thought that my tokens were completely gone in the wind. But good thing I researched about a possibility of cancelling or reversing an Ethereum transaction with some online tricks.

Eventually it worked and my tokens are back to where it was. I tried again for the second time by setting the gas fee a bit higher, and the results are the same. For my second attempt, I was scared once again. I did the same trick procedure of cancelling my Ethereum transactions, and my tokens are back once again.

However, I didn't give up. I tried for the third time and set the gas fee a bit higher again. Thankfully that time, it finally came to my exchange account and I successfully traded the token to BTC.

There's a video I followed if the transaction is stuck, but I forgot the exact one because it was more than a couple of years ago. I will just update my post if I could still find it.

It can depend on what type of coin you're sending. NEM always needs an individual message sent with the tx for some reason and I've lost count of the number of people who forgot that and wound up with nothing arriving at the exchange. Not sure how many got their issue solved.

It's definitely something I'm conscious of with coins I'm unfamiliar with. A lot of them have some odd little quirks in how they operate.

I have done it once but it was my mistake and I do not blame anyone for it as well. I was working for a program that paid me with eth however that eth was erc20 or even maybe something more complex and they sent it to this special wallet they worked with, it was a software you download to your computer so like all the other wallets we used back in the day but it wasn't regular eth wallet, it was different. After a while I had around 70 dollars worth of ethereum there so I wanted to withdraw it and cash it out to fiat currency to spend it.

I work with a local exchange that helps me change my crypto to fiat, so I sent all the eth to them but there was a huuuuuge disclaimer about not send it from those type of wallets and I did it anyway forgetting it. All of that money was gone, was a sad day but I am glad it happened because I know I will never make the same mistake again.

Luckl for me i never encounter this kind of problem but i think this is almost impossible to happen, or else you accidentally input the wrong wallet address in that particular exchanger. Some of the case also that maybe you choose the smaller transaction fee and because of that your transaction may takes very long time to process because mostly higher transaction fee are going first before small fee process.