Thanks for the help !
Good support system; No matter how complex an issue might appear to be, the manner in which a customer support agent addresses a customer matters a lot. A lot of complaints that most users have about this online casino are that they are slow to respond to support tickets, and when they do respond, they don't say anything positive or encouraging that will help the subject matter. So when making plans for your casino and to stand out among your competitors, you should consider having active support agents who can make sure that they attend to provide support to customers needs and questions.
Security: even without being told, you know what's going on nowadays on online platforms. Hackers are making plans and upgrading their tools in order to always be ready and above some platforms that hold funds, so in order to be able to keep a healthy system, you need to have a strong system that your customers can have a little trust in, if not for saving their funds, but for the main time that they are gambling in your casino, they won't have anything to worry about with respect to security.
Fast withdrawal: when one makes a deposit to a casino, it goes almost in an instant, and when you wager with those funds and lose, the casino doesn't even hesitate to take that money that has been lost, so customers also expect the same speed in the aspect of withdrawal. If you can also have a fast withdrawal system with multiple payment options, I believe a lot of people will live to try out your casino. All this I have mentioned and many more could be based on individual expectations.