I'm following up on my previous thread "Opinion on crypto casino project". It's pretty clear that building a decentralised crypto casino isn't viable. Therefore, going for a centralised platform is the way to go. Now, in order to differentiate ourselves from the crowd it seems that providing a world class customer experience is the most realistic opportunity.
So the purpose of this thread is very simple, as a crypto casino player what particular challenges, problems, or complaints do you have ? Or what particular improvements would you wish to see in your favorite casinos ?
Thanks for the help !
You cannot get community support if you don't provide quality service to us, so create a more better platform to us with interactive support and have good marketing strategies or promotions then provably you will be ame big with that. For now its better to focus building up your casino and don't create a crappy site since for sure we will ignore that and find another more better. Remember that first impression is always important so do better job because competition is high since to many big casino exist in this forum.
This will be hard to swallow but this is just pure facts. If you as a company really have something valuable to share with the people, because most casinos ending up as a scam because they advertise or market services they cannot provide yet to their participants. They gave a road map with unrealistic timeline, when they are likely to get bankcrupt, they pump and dump their projects. So instead of competing with others, just focus on one thing providing value to other poeple. Entertainment casino, flawless servicing and such.
Common reason why people avoid those new casino since scams are mostly happened with them that's why casino owners should not expect that they gain immediate support since many people are aware about possible risk of choosing those new. So they should show what they can offer since the support they want will surely gain if they provide quality platform and performance to the people who tried to test out their platform.
Reputation builds up with time, they can find some first testers and make them drop feedbacks online, doing some good offers to gain attraction is also not bad, the longer the new casino stays up running the more people will start having the confidence to gamble on the casino.
Slow and steadiness is what will make a new casino interesting over time, apart from other necessary things that every online casino needs to offer their customers, like accurate customer service, different types of games, and multiple deposit options. New online casinos need to take things very slowly.