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Topic: Help us build the greatest crypto casino - page 6. (Read 1190 times)

sr. member
Activity: 2618
Merit: 439
August 23, 2023, 11:31:48 PM
#83
Hi guys !



So the purpose of this thread is very simple, as a crypto casino player what particular challenges, problems, or complaints do you have ?
mostly the issue faced by gamblers(including me) is withdrawal and also the KYC problem . but of course depending to what site are we dealing because mine? are all safe and trusted.

Quote
Or what particular improvements would you wish to see in your favorite casinos ?

Thanks for the help !
actually very common to what we are looking is the Bonuses and rakeback .

and also events , giving events outside your site i more appreciated from gamblers and members of bitcointalk.
hero member
Activity: 2968
Merit: 687
August 23, 2023, 05:55:03 PM
#82
Hi guys !

I'm following up on my previous thread "Opinion on crypto casino project". It's pretty clear that building a decentralised crypto casino isn't viable. Therefore, going for a centralised platform is the way to go. Now, in order to differentiate ourselves from the crowd it seems that providing a world class customer experience is the most realistic opportunity.


So the purpose of this thread is very simple, as a crypto casino player what particular challenges, problems, or complaints do you have ? Or what particular improvements would you wish to see in your favorite casinos ?

Thanks for the help !
I am not sure if anyone has already answered but I personally would like a special increase in points to reach VIP or make it easy to reach VIP rank.
Because what I have seen so far is that there are a lot of casinos spread out but they have a slightly difficult VIP rating to achieve which has to target the total bet amount or the total deposit amount which is a bit difficult to achieve for low end gamblers or small gamblers.
Maybe it's very unreasonable to make it easy to reach VIP rank but personally this is just my wish and other wishes just like everyone else they say here about being transparent.
We know that VIP rankings does have its own perks and bonuses on which a certain ranker would be able to achieve such state on which it would really be that normal for the casino on setting out those high numbers or value for you to be able to rank up because it is one of the most common way or method on why gamblers do really decide to stay because they are really that trying out to achieve such rank.

We know that these are businesses and they cant really just give out easy money to people because this isnt a charity but rather a business that always mindful on how to make profits or revenue. They would really be thinking on how to snip out every dollar that they could get out of their players. Giving out some bonuses or vip perks something like this then it would be totally decreasing their total profitability.

Somehow i do agee with that kind of idea though but dont expect that casinos would really be granting out this kind of benefit because thats not how basic business model works. It would be always
on house advantage on whatever angle that we are tending to look on.
hero member
Activity: 1498
Merit: 504
August 23, 2023, 03:12:44 PM
#81
Hi guys !

I'm following up on my previous thread "Opinion on crypto casino project". It's pretty clear that building a decentralised crypto casino isn't viable. Therefore, going for a centralised platform is the way to go. Now, in order to differentiate ourselves from the crowd it seems that providing a world class customer experience is the most realistic opportunity.


So the purpose of this thread is very simple, as a crypto casino player what particular challenges, problems, or complaints do you have ? Or what particular improvements would you wish to see in your favorite casinos ?

Thanks for the help !
I am not sure if anyone has already answered but I personally would like a special increase in points to reach VIP or make it easy to reach VIP rank.
Because what I have seen so far is that there are a lot of casinos spread out but they have a slightly difficult VIP rating to achieve which has to target the total bet amount or the total deposit amount which is a bit difficult to achieve for low end gamblers or small gamblers.
Maybe it's very unreasonable to make it easy to reach VIP rank but personally this is just my wish and other wishes just like everyone else they say here about being transparent.
hero member
Activity: 1092
Merit: 747
August 23, 2023, 03:01:10 PM
#80
One of the greatest thing that can make a casino do well in the gambling industry is transparency (i.e its ability to truly offer to gamblers what they claim or advertise to offer without compromise), because that's one area where alot of these new casinos have failed by claiming to offer what they don't, creating a bad name for itself, all in an attempt of trying to draw gamblers into patronizing it. So only if a casino can be transparent, offer an active support and fair games, then such new casino is likely to do well with time.
legendary
Activity: 2086
Merit: 1282
Logo Designer ⛨ BSFL Division1
August 23, 2023, 02:17:59 PM
#79
So the purpose of this thread is very simple, as a crypto casino player what particular challenges, problems, or complaints do you have ? Or what particular improvements would you wish to see in your favorite casinos ?
Allow customers to use your casino without KYC while managing to offer good selection of available games.
I want to have crypto casino that is offering live betting on UFC and other big MMA events, this is something I cant find anywhere.
It is hard to beat what Sportsbet is doing in forum and outside on their website, so I am teasing everyone else to try and challenge them.
You can try making free bet offerings and organize prediction competitions, be active in forum and have good support.
hero member
Activity: 3038
Merit: 634
August 23, 2023, 01:37:00 PM
#78
Normally, they're just the deposits/withdrawals stuff and the customer service that we always want to be approachable.

I do understand that for some reasons, there are details that can't be disclosed based on the policies of the casino. But as much as possible, give the hint why one is being disabled just as the threads that I've seen before.

They don't want to put it on public that the complainant have been abusing them, for some, they're open and telling that to the public. While for some that I've read, they don't really disclose anything and just ask the user to withdraw all remaining funds.

So, a top notch customer service.
I agree that the robustness of an online casino is a very important factor in a good casino. It is much more important than the bonuses since it can be applied later on after a casino is established. Abuse on the casino stars with a very good promotion with a somehow  has an abusable terms and condition, this is why they can be also careful on promotion since it can be abused as much as other casinos before that experienced unlawful negative feedbacks because the casino somehow banned them without disclosing information why they choose to not the users withdraw their funds.
On the otherhand, it can also be understood and their situation is understandable if they're telling that they won't disclose information.

But for some reasons, they also have to say what's the matter so that others or the gambler involved can avoid that scenario in the future so it won't be repeated.

As for the abusers with their promotions, they deserve what punishment they're given.
hero member
Activity: 1022
Merit: 667
Top Crypto Casino
August 23, 2023, 01:32:07 PM
#77
Planning to do something different from other cryptocasinos and if it is done according to international standards then an entrepreneur must spend a lot of money.

Every good thing has an attraction of money to see them how they appear, we have to get the understanding of what money can do, how far it can push for success, and also the extent which it can be used to maintain any system in place, for achieving the maximum security level over a system requires money to get the best facilitators who can develop the required standard needed to be in place.
I agree with that,  having a huge capital to run the business effectively for a long time is one of the major aspect in operating a cryptocurrency casinos,  because as a new casino, there will need to get involved in a lot of promotions and advertisements to be able to push their brand to the forefront to receive the right attention and again just as you said @Aanuoluwatofunmi having and maintaining a balance to run the business will go a long way to propel the business to succeed.

And in this business,  one thing that influences the reputation of the casino either negatively or positively is how well they manage their resources to achieve maximum service provisions, so funding is very important in this business.
legendary
Activity: 2044
Merit: 1075
Leading Crypto Sports Betting & Casino Platform
August 23, 2023, 12:58:52 PM
#76
    -      You know if you are one of those who will establish a crypto casino, one of the things that other gambling platforms have done well in this industry is that they first conducted a review campaign for their website casino so that they may be able to see the different -opinion of other communities here for the better development of their casino.

And when there is an answer to what needs to be changed and fixed, then there should be a campaign for this and the casino should also show that it has the appropriate funds for the gambling site that you will promote in the crypto space.
We should build the casino first before it, because how can a reviewer review without a casino? I still think that it's only applicable for those who have a bigger budget. For those casinos with a small budget, availing a signature campaign must be a better option as this can still allow the people to visit and review the casino. They will only post their suggestions/complaints either in the casino's ann thread here in the forum or directly to the casino's customer support.

Either of the two, the casino should entitle the funds to the trusted manager or the trusted escrow before the campaign starts so that managers and campaign participants are surely going to be paid. Showing the casino funds alone in their own possession is useless if they are still a scam.
hero member
Activity: 1652
Merit: 518
OrangeFren.com
August 23, 2023, 05:56:42 AM
#75
Being able to compete with already established casinos around the forum is one of the major steps for a new casino,  this is because the number of old casinos that we know here in the forum have taken their time to build a good reputation for themselves and for that,  they already have plays trust and loyalty so for a new casino to be able to match up to that it needs to go the extra mile to build a casino that could attract those loyal customers from the old casinos around here and the few of the points you mentioned are the partway to achieving that.


Meanwhile,  the sportsbook you mentioned is one of the most popular features that attract members here since football and other sporting games have a lot of fans almost all gamblers are also into sports bets, /so having sports betting on the platform is key to succeed in the area of customer attraction.

The new casino should do the background checks for creating a new one,it doesn’t mean to copy the existing casino.The good features from the old casino can be followed and old casino which survived for the longer period can be taken as the reference to the new casino.The many casino which had good reputation was often discussed in the forum.Many gambling sites conducting the signature campaign for their promotion.If the gambler sites are ready to spend money for the promotion,then understand their legitimacy in the process.

Most of the casino was running in the forum with no dust in their hands.Customer satisfaction was the power weapon of the long run casino.Many attract the customers by the many bonuses and easy withdrawal after the winnings.So only scam casino try to scam the players after making big win.
hero member
Activity: 2562
Merit: 586
August 23, 2023, 05:46:10 AM
#74
So the purpose of this thread is very simple, as a crypto casino player what particular challenges, problems, or complaints do you have ? Or what particular improvements would you wish to see in your favorite casinos ?
Planning to do something different from other cryptocasinos and if it is done according to international standards then an entrepreneur must spend a lot of money. Especially for site development and promotion purpose he has to spend the most. Because nowadays the number of casino platforms is very high. In order to keep your site among the best casinos, you must increase the services and other facilities. Gamblers must offer more benefits than other casino platforms to attract attention, an entrepreneur must generate larger budgets to establish such casino platform.
I think he didn't mention a specific budget, so he probably has a good one and that is the reason why he is only asking for suggestions about how the platform he is planning to create will be different from the existing ones, and that is the biggest challenge because some of the most trusted casinos like Stake have almost everything a gambler requires, I think their customer service is also pretty good as I have barely seen their customers complaining.

However, I believe customer satisfaction is the biggest factor that can make a platform stand out among the crowd because when your customers don't have any complaints from your platform and everything is going smoothly, people would love to use your platform more often and will also invite others.
sr. member
Activity: 672
Merit: 416
stead.builders
August 22, 2023, 11:42:18 AM
#73
Planning to do something different from other cryptocasinos and if it is done according to international standards then an entrepreneur must spend a lot of money.

Every good thing has an attraction of money to see them how they appear, we have to get the understanding of what money can do, how far it can push for success, and also the extent which it can be used to maintain any system in place, for achieving the maximum security level over a system requires money to get the best facilitators who can develop the required standard needed to be in place.
legendary
Activity: 2240
Merit: 1993
A Bitcoiner chooses. A slave obeys.
August 22, 2023, 11:36:29 AM
#72
Hi guys !

I'm following up on my previous thread "Opinion on crypto casino project". It's pretty clear that building a decentralised crypto casino isn't viable. Therefore, going for a centralised platform is the way to go. Now, in order to differentiate ourselves from the crowd it seems that providing a world class customer experience is the most realistic opportunity.


So the purpose of this thread is very simple, as a crypto casino player what particular challenges, problems, or complaints do you have ? Or what particular improvements would you wish to see in your favorite casinos ?

Thanks for the help !

I think the first and largest problem in building a casino from the ground up, whether physical or online, is going to be the amount of money which is required. Unless you somehow convince some very wealthy investors in joining you in this venture, I think you might be in for a rough road and a dead end.
legendary
Activity: 2492
Merit: 1145
Enterapp Pre-Sale Live - bit.ly/3UrMCWI
August 22, 2023, 11:18:26 AM
#71
Normally, they're just the deposits/withdrawals stuff and the customer service that we always want to be approachable.

I do understand that for some reasons, there are details that can't be disclosed based on the policies of the casino. But as much as possible, give the hint why one is being disabled just as the threads that I've seen before.

They don't want to put it on public that the complainant have been abusing them, for some, they're open and telling that to the public. While for some that I've read, they don't really disclose anything and just ask the user to withdraw all remaining funds.

So, a top notch customer service.
I agree that the robustness of an online casino is a very important factor in a good casino. It is much more important than the bonuses since it can be applied later on after a casino is established. Abuse on the casino stars with a very good promotion with a somehow  has an abusable terms and condition, this is why they can be also careful on promotion since it can be abused as much as other casinos before that experienced unlawful negative feedbacks because the casino somehow banned them without disclosing information why they choose to not the users withdraw their funds.
hero member
Activity: 3038
Merit: 634
August 22, 2023, 10:16:36 AM
#70
Normally, they're just the deposits/withdrawals stuff and the customer service that we always want to be approachable.

I do understand that for some reasons, there are details that can't be disclosed based on the policies of the casino. But as much as possible, give the hint why one is being disabled just as the threads that I've seen before.

They don't want to put it on public that the complainant have been abusing them, for some, they're open and telling that to the public. While for some that I've read, they don't really disclose anything and just ask the user to withdraw all remaining funds.

So, a top notch customer service.
sr. member
Activity: 938
Merit: 303
August 22, 2023, 09:56:00 AM
#69
The thing that matters the most for any gambler is the user experience. No one likes to play on a buggy and glitchy site, especially with slow rolls of bets. Make the gambling site faster and the UI to very friendly. Now if you can run good promotions that really attracts users, then I am sure you will be mentioned in the top gambling sites. As you mentioned you gonna be making KYC mandatory, do some levels of KYC so that you only ask full KYC from hardcore gamblers or high rollers. I guess if you make the basics strong, then you will do great in the market.

        -     That is correct, if Op wants to build a big community in the crypto gambling business,  the website of the casino platform should not have been spared but rather spent really hard to get potential gamblers to play their casino games. Because this is one of the factors that can make gamblers think that the casino is legitimate and has funds and is not just scamming clients.

apart from that, the services they provide to their players should also be good, there should also be benefits that can be obtained when, for example, regular gamblers are also on their platform, and then it should also be transparent to their clients and legal ones as well docs to make people think that the casino is illegal.
hero member
Activity: 2912
Merit: 541
Leading Crypto Sports Betting & Casino Platform
August 22, 2023, 09:55:41 AM
#68
So the purpose of this thread is very simple, as a crypto casino player what particular challenges, problems, or complaints do you have ? Or what particular improvements would you wish to see in your favorite casinos ?
Planning to do something different from other cryptocasinos and if it is done according to international standards then an entrepreneur must spend a lot of money. Especially for site development and promotion purpose he has to spend the most. Because nowadays the number of casino platforms is very high. In order to keep your site among the best casinos, you must increase the services and other facilities. Gamblers must offer more benefits than other casino platforms to attract attention, an entrepreneur must generate larger budgets to establish such casino platform.
Promotion is something that the casino owner should be given a bigger portion of because by doing promotion, a site can get more users who will visit and use its services. If the casino site can fulfill the desires of its customers, it will only be a matter of time for the casino to grow bigger and more famous. Indeed, promotion requires a large fee but it is worth the opportunity to benefit from its customers. And if the casino can also provide satisfying service,  more people will visit the casino and play various gambling games. That is why having more gambling games can also attract the attention of gamblers because now there are many gamblers who each have their favorite gambling game. The casino can use this  to get gamblers to come to the casino and play there.

I think most of the recent replies confirm my latest comment. Building the foundation of the business with customer service first can make us stand out on the long term.

Anyone with a software engineering background interested to team up ?
I advise you to find someone with the skills you seek on a freelancer site. You can get more people looking for work and find the people you are looking for according to your desired criteria.
legendary
Activity: 2590
Merit: 1882
Leading Crypto Sports Betting & Casino Platform
August 22, 2023, 09:46:50 AM
#67
I think esot as a Better casino? but under what things or what Conditions, many things have Been said that the players want , but that are not Possible, also not kyc, anonymity, that they have flexible bonuses and not with great demands, because that is something that cannot be done , unless a decentralized casino is made, which is quite difficult for them to visit because many players do not like it, they see a casino that is centralized Better, and perhaps it is for security, in any case what they What is sought in a casino is that when they have slots that have a high RTP, and that does not affect the rest, because certain things in the casinos do not Affect the others that are basic due to problems, it is also good that they Copy some things that they have in stake.com, make it a casino with a Drake-style influencer.

Another thing is that they can build a very Large Community where that Community can work for the casino and why not? Winning, Years ago it was not the case of a casino, but if a project where they had their own forum and they were paid to make quality posts, which I think is great because it would be drawing a lot of traffic, obviously there is a good environment of casino, that there are PVP games, it is very important because up to now no casino has that functionality, although I hope that Stake.com will discourage us by putting Something like this with poker, it is something that is expected, but many do not say, but if it is eagerly awaited that it may be.

Another thing that works very well is the Interaction Between members and players without the need to have access to the chat, because at least that seems unpleasant to me, some casinos here in the forum have internal forums, but it is necessary to be able to talk , so these are things that I don't like, I think what kind of things are the ones that are most sought after , that the casino is never late with withdrawals , because that does Irritate.
hero member
Activity: 3178
Merit: 977
www.Crypto.Games: Multiple coins, multiple games
August 22, 2023, 08:32:50 AM
#66
Great customer care won't really help differentiate your casino from the crowd since all popular casinos already offer great customer care services since it plays a key role in improving their reputation over time.

Ya'll need to come up with something unique in order to try and stand out from the crowd op.

My suggestion is offering a sportsbook with Pinnacle odds where the vig is minimal and regular winners shouldn't be limited. This could attract a lot of players to your site.
newbie
Activity: 15
Merit: 0
August 22, 2023, 08:20:02 AM
#65
Alright, in my opinion the area that can be the most impactful is customer support. If done correctly, it will translate into higher customer satisfaction, greater word of mouth and therefore creates organic customer acquisition while building the business reputation.

For the people familiar with the startup world, a company named Zappos outclassed amazon by providing an outstanding customer service which allowed them to succeed when every other competitors failed.

Focusing on every detail that makes a great customer experience should be the top priority instead of trying to reinvent the wheel by creating new games and so on. Making players happy should be our mission statement.

I’m at the very early stage of this project, I haven’t developed anything yet, as I’ve said before I want to get a good understanding of what the players are expecting before getting into building the business. I’m not a developer, so either I partner with a great engineer or I work with a white label company (I’m already in contact with some and there are great ones). Regarding the budget, I can personally contribute with 15k$ which obviously isn’t enough but I expect to be able to either try to crowdfund the business in exchange of redeemable token or raise the additional capital via private investors.

I think most of the recent replies confirm my latest comment. Building the foundation of the business with customer service first can make us stand out on the long term.

Anyone with a software engineering background interested to team up ?
sr. member
Activity: 938
Merit: 292
August 22, 2023, 07:01:56 AM
#64
So the purpose of this thread is very simple, as a crypto casino player what particular challenges, problems, or complaints do you have ? Or what particular improvements would you wish to see in your favorite casinos ?
Planning to do something different from other cryptocasinos and if it is done according to international standards then an entrepreneur must spend a lot of money. Especially for site development and promotion purpose he has to spend the most. Because nowadays the number of casino platforms is very high. In order to keep your site among the best casinos, you must increase the services and other facilities. Gamblers must offer more benefits than other casino platforms to attract attention, an entrepreneur must generate larger budgets to establish such casino platform.
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