Hi guys !
I'm following up on my previous thread "Opinion on crypto casino project". It's pretty clear that building a decentralised crypto casino isn't viable. Therefore, going for a centralised platform is the way to go. Now, in order to differentiate ourselves from the crowd it seems that providing a world class customer experience is the most realistic opportunity.
So the purpose of this thread is very simple, as a crypto casino player what particular challenges, problems, or complaints do you have ? Or what particular improvements would you wish to see in your favorite casinos ?
Thanks for the help !
I am not sure if anyone has already answered but I personally would like a special increase in points to reach VIP or make it easy to reach VIP rank.
Because what I have seen so far is that there are a lot of casinos spread out but they have a slightly difficult VIP rating to achieve which has to target the total bet amount or the total deposit amount which is a bit difficult to achieve for low end gamblers or small gamblers.
Maybe it's very unreasonable to make it easy to reach VIP rank but personally this is just my wish and other wishes just like everyone else they say here about being transparent.
We know that VIP rankings does have its own perks and bonuses on which a certain ranker would be able to achieve such state on which it would really be that normal for the casino on setting out those high numbers or value for you to be able to rank up because it is one of the most common way or method on why gamblers do really decide to stay because they are really that trying out to achieve such rank.
We know that these are businesses and they cant really just give out easy money to people because this isnt a charity but rather a business that always mindful on how to make profits or revenue. They would really be thinking on how to snip out every dollar that they could get out of their players. Giving out some bonuses or vip perks something like this then it would be totally decreasing their total profitability.
Somehow i do agee with that kind of idea though but dont expect that casinos would really be granting out this kind of benefit because thats not how basic business model works. It would be always
on house advantage on whatever angle that we are tending to look on.