Topic: HITBTC abuse, dont let me login in my account (Read 307 times)
They should give you a few more options rather than the past emails you have. Verifying using your personal documents should suffice to get your account back. If ever you recover your account, transfer your funds immediately to a more a reliable exchange. Hitbtc gave you a very bad customer service.
Please I need help,
I'm really worried. I do not have assets inside my account but I have my personal data and email I want to use
for my account, I do not want open a new account in an exchange were if you have a problem they keep the account
and the assets you could have inside for them.
Very scared about HITBTC now.
Please help in somehow!
I'm really worried. I do not have assets inside my account but I have my personal data and email I want to use
for my account, I do not want open a new account in an exchange were if you have a problem they keep the account
and the assets you could have inside for them.
Very scared about HITBTC now.
Please help in somehow!
Oh, that's too bad. Is your account okay? Email the customer center and get your account back. I hope it works out well. Good luck.
but BTCP bitcoin private is not a shit coin... is really interesting buying on the dips
However disgusted you feel, they certainly do not care, because they know people will use their exchange because they have to.
That's the sad reality, and that while people always have the option to ditch that exchange completely if they for once stop chasing quick profits and stick to proper exchanges. There is nothing that justifies anyone to use that exchange just because they offer shitcoins other exchanges don't. Funny thing is that hitbtc plans to attract large scale traders by offering them certain beneficial perks, but no one in his right mind will ever accept their offer. I would never trust that exchange with even $1 worth of funds, let alone a trader with hundreds of thousands in capital. It's like playing Russian roulette with your money and coins where you can lose the game at any moment, and when you lose you have only yourself to blame for.
from 2 may to today, 22 days that I wait, and they confirmed they have ALL WHAT THEY NEEDED to remove the google auth.
No a phone call, no an apologise, no an email more "human" to give confidence to a client, nothing of nothing.
Really disgusted.
So they replied back. You should be celebrating that they did. 22 days isn't that long, considering how much time other exchanges take. Welcome to the crypto world No a phone call, no an apologise, no an email more "human" to give confidence to a client, nothing of nothing.
Really disgusted.
. However disgusted you feel, they certainly do not care, because they know people will use their exchange because they have to.
from 2 may to today, 22 days that I wait, and they confirmed they have ALL WHAT THEY NEEDED to remove the google auth.
No a phone call, no an apologise, no an email more "human" to give confidence to a client, nothing of nothing.
Really disgusted.
No a phone call, no an apologise, no an email more "human" to give confidence to a client, nothing of nothing.
Really disgusted.
With exchanges at time some issues arise and they get sought within short time. Here what you've mentioned seems to be little weird and myself an user of hitbtc haven't encountered any of the issues till date. It gives access to all sort of trading. Only issue I face is the difficulty to use through mobiles which is perfect with pc.
still waiting
abandoned the idea to use such exchange even for just 1000$ value in crypto
no support of the staff in this site?
abandoned the idea to use such exchange even for just 1000$ value in crypto
no support of the staff in this site?
I was attracted from hitbtc only because I need to buy BTCP
do you think so that tradesatoshi is an exchange more serious and less scummy then HITBTC?
do you have any bad reviews of tradesatoshi?
of course still waiting, 19 days in total and 3 days since they agreed that I SENT ALL THE DOCUMENTS THEY WANTED
is needed an email of chilean authorities or Hong Kong or whatever to make pressure to this exchange
clearly is abusing of user rights, ok to not be licensed or what, but this is too much.
I can't believe as I have read that the site is run from fbi.
Next time it's your responsibility to keep your 2FA, and also your email address should be secure there's no problem if you keep safe your private key.is needed an email of chilean authorities or Hong Kong or whatever to make pressure to this exchange
clearly is abusing of user rights, ok to not be licensed or what, but this is too much.
I can't believe as I have read that the site is run from fbi.
There's a lot of complaint in hitBTC exchange site, but luckily I don't have any problem with this site I think if their client has an error or something mistake they did not resolve the issue and that's we think they are shady exchange due to the low response from their support team.
Well, the best thing to do is keeping update to them and their support team, you must have a patience to this.
of course still waiting, 19 days in total and 3 days since they agreed that I SENT ALL THE DOCUMENTS THEY WANTED
is needed an email of chilean authorities or Hong Kong or whatever to make pressure to this exchange
clearly is abusing of user rights, ok to not be licensed or what, but this is too much.
I can't believe as I have read that the site is run from fbi.
is needed an email of chilean authorities or Hong Kong or whatever to make pressure to this exchange
clearly is abusing of user rights, ok to not be licensed or what, but this is too much.
I can't believe as I have read that the site is run from fbi.
thank you 
So I will not put a money on it... I will update you how many days will take to them to remove my 2FA.
You made a good decision, we have to move away from scam exchange that does not provide good services.
Please so, can you make a list of the worst exchange...
The worst exchange of all is yobit, then we have hitbtc and then we have cryptopia and so many other new exchanges
I never got a problem on Binance, Gdax, Bitfinex, I hope those are safe like I think it is Huobi or OKEX in the top 5 as volume
these are good exchanges, mainly binance
I will not buy so bitcoin private.... I risk to lose my money in hitbtc.
again you are making a good decision
thank you for your support....
after what I read, I understand that HITBTC is a bad exchange if not a fraud.
So I will not put a money on it... I will update you how many days will take to them to remove my 2FA.
Please so, can you make a list of the worst exchange that lets say are likely to be scammers like many peoples says of HITBTC?
I never got a problem on Binance, Gdax, Bitfinex, I hope those are safe like I think it is Huobi or OKEX in the top 5 as volume,
would be interesting to know in the top 10-15 by volume, which are the exchanges to avoid with behaviour like HITBTC
I will not buy so bitcoin private.... I risk to lose my money in hitbtc.
after what I read, I understand that HITBTC is a bad exchange if not a fraud.
So I will not put a money on it... I will update you how many days will take to them to remove my 2FA.
Please so, can you make a list of the worst exchange that lets say are likely to be scammers like many peoples says of HITBTC?
I never got a problem on Binance, Gdax, Bitfinex, I hope those are safe like I think it is Huobi or OKEX in the top 5 as volume,
would be interesting to know in the top 10-15 by volume, which are the exchanges to avoid with behaviour like HITBTC
I will not buy so bitcoin private.... I risk to lose my money in hitbtc.
I wanted to buy BTCP bitcoin private as reach again the bottom
that's why
how many other complains there are? is it so risky so? is the exchange number 9 for volumes... very sad
Try it if you want, at least you have been warned. Tbh, I never had a single problem in HitBTC, but that was before. Now is different, there have been some changes in the site.that's why
how many other complains there are? is it so risky so? is the exchange number 9 for volumes... very sad
I don't know exactly how many. You can check their ANN thread, read the recent posts from users : HitBTC.com - The most advanced cryptocurrency exchange. Also some of the threads made:
hitbtc.com thieves and scammers
HitBTC disappear with general deposit of clients
HITBTC Scam, it took all my money
HitBTC SCAM
Hitbtc scammed me +100K and have disable my account!!
Hitbtc.com is a scamsite- beware
HitBTC scam!
I wanted to buy BTCP bitcoin private as reach again the bottom
that's why
how many other complains there are? is it so risky so? is the exchange number 9 for volumes... very sad
that's why
how many other complains there are? is it so risky so? is the exchange number 9 for volumes... very sad
You have no assets to lose, but you still want them to remove your 2FA. I understand that you want to have an access and it's also HitBTC's responsibility to help their customers. However, if they fixed this problem, do you still plan to deposit in their site? I don't think it's a good idea, if ever. It would be safer to stay away from the site now considering all the complaints from users.
I still waiting, even if they remove, I lost more than 2 weeks of my life.
You said that you do not have funds in your hitbtc account, is this? if you do not have funds in your hitbtc account, then why the hell are you humiliating yourself by chasing after them for weeks? you must forget that this exchange exists and move on, unless you really think that this exchange will even provide some quality service, think about it: they are anonymous but are asking you for documents?
Registrant Contact Information:
Name: WhoisGuard Protected
Organization: WhoisGuard, Inc.
Address: P.O. Box 0823-03411
City: Panama
State/Province: Panama
Country: PA
https://who.is/whois/hitbtc.com
May 17, 19:44 WET
Dear Trader,
Thank you for the information provided.
The 2FA removal procedure is associated with high risk and requires full confidence that we are doing it upon request of the legitimate owner of an account.
We will update the ticket as soon as 2FA is removed from your account.
---
16 days, my first email was 1st may... imagine if you have investments...
I still waiting, even if they remove, I lost more than 2 weeks of my life.
Dear Trader,
Thank you for the information provided.
The 2FA removal procedure is associated with high risk and requires full confidence that we are doing it upon request of the legitimate owner of an account.
We will update the ticket as soon as 2FA is removed from your account.
---
16 days, my first email was 1st may... imagine if you have investments...
I still waiting, even if they remove, I lost more than 2 weeks of my life.
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