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Topic: HitBTC.com - The most advanced cryptocurrency exchange - page 47. (Read 109857 times)

full member
Activity: 239
Merit: 250
Hello,

is there any official rep of HITBTC here ?
i need help with Ticket ID #168175.
i accidentally sent NEM to their DIM address instead of NEM address.
I believe they can credit it to my account
Whatever way it might be you will still be referred to the exchange. Get back to the exchange for more clarification. They might have a lot of tickets for now but they should answer you soon
my tickets have been there for days but no one responded tonmy tickets.
hero member
Activity: 2464
Merit: 519
Hello,

is there any official rep of HITBTC here ?
i need help with Ticket ID #168175.
i accidentally sent NEM to their DIM address instead of NEM address.
I believe they can credit it to my account
Whatever way it might be you will still be referred to the exchange. Get back to the exchange for more clarification. They might have a lot of tickets for now but they should answer you soon
eeX
hero member
Activity: 961
Merit: 500
Soldo.IN [SLD]
doesn't work at all right now
newbie
Activity: 5
Merit: 0
It is now almost 13 hours since my withdrawal. No transaction hash, no response from support ticket. They charged me $140 withdrawal fee for this garbage service???



Update: My COSS was successfully withdrawn after 36 hrs. HitBTC charged me 65 COSS ($143 at the time). I am very unsatisfied with their service but I am glad my tokens are safe. I don't plan to use their exchange again.


Good luck to everyone!!
full member
Activity: 239
Merit: 250
Hello,

is there any official rep of HITBTC here ?
i need help with Ticket ID #168175.
i accidentally sent NEM to their DIM address instead of NEM address.
I believe they can credit it to my account
sr. member
Activity: 574
Merit: 261
Does anybody know why the SmartCash wallet has been disabled on HitBTC and is there any news (which I can't find) on when the wallet will be open again - the price of SmartCash has just rocketed 6 fold in the past few days.
newbie
Activity: 14
Merit: 0
All my deposit and withdraw problems was solved successful. But token prices in this time dropped down and I lost my money.
newbie
Activity: 5
Merit: 0
It is now almost 13 hours since my withdrawal. No transaction hash, no response from support ticket. They charged me $140 withdrawal fee for this garbage service???
newbie
Activity: 5
Merit: 0
I just made this account specifically to post about my bad experience with HitBTC. With such high volume, I expected the exchange to be much better than this. Constant error screens, VERY SLOW withdrawal (still pending with no transaction hash 8.5 hours later), no live support, and they charged me a $140 withdrawal fee (Yes, one-hundred and forty USD)!!!!!!

Absolutely unacceptable. Horrible exchange.
member
Activity: 140
Merit: 10
monetha withdrawl fee s 92 MTH?Huh
wtf???it s more than 55 usd.


There are many withdrawal fees that are outrageous. Convert to a cheaper coin first.
legendary
Activity: 1456
Merit: 1023

From the wallet: 0x557e08C7eF42C47B75aEC0FD73f72924B0A38b81
For the wallet: 0xde93cfd9dd211155fe43d0b3df1c348e0cbbd51c

I made a deposit of 3794 vibe to 0xde93cfd9dd211155fe43d0b3df1c348e0cbbd51c but they have already passed 120 confirmation, and to date the balance has not entered yet
https://ethplorer.io/tx/0x138c5d0efe02ce3f95908a3af7e45876b3b48f8fa6adca50b8fbe70ae4d79758

Help me

Maybe you try to refresh that account page few times because recently some of my coins also was missing from my account. I also raised tickets but no reply from support. Someone suggested me to refresh the page until I see my balance in my account and I did few times then my coins appeared on my account balance. Since your transaction is confirmed already so you can also try and check this method.
newbie
Activity: 5
Merit: 0
Deposits, Withdrawals and Transfers from balance to trading accounts are producing errors; if this is not fixed within 15 minutes we must talk.
newbie
Activity: 14
Merit: 0
Anybody had their MAID withdrawal go through in the recent days or are they all stuck?
newbie
Activity: 5
Merit: 0
Why can I not transfer from Balance to Trading account or vice versca? This is a HUGE problem and support has yet to reply back to me and/or fix. As of now, my funds are sitting with you like a bank yet you are an exchange. Please fix ASAP!
newbie
Activity: 71
Merit: 0

From the wallet: 0x557e08C7eF42C47B75aEC0FD73f72924B0A38b81
For the wallet: 0xde93cfd9dd211155fe43d0b3df1c348e0cbbd51c

I made a deposit of 3794 vibe to 0xde93cfd9dd211155fe43d0b3df1c348e0cbbd51c but they have already passed 120 confirmation, and to date the balance has not entered yet
https://ethplorer.io/tx/0x138c5d0efe02ce3f95908a3af7e45876b3b48f8fa6adca50b8fbe70ae4d79758

Help me
sr. member
Activity: 476
Merit: 250
hitbtc is turning into shit. Damn was good enough never using this shit, decent withdrawal fees and continue ignore complaint against their service. Very poor like now, and ready to vanish.
newbie
Activity: 17
Merit: 0
They did not process my xem withdrawal from 19 december!!!!!!! First they cancelled my withdrawal, then after I've placed a new one a few days ago they gave me the wrong TXID!! Now they cancelled my withdrawal again! And support dont answer! SCAM!!!!! BEWARE!!
newbie
Activity: 3
Merit: 0
HitBTC, common guys! I have my Ripple withdrawal in Pending stage for 10 hours - 894a13a6-ba42-48a2-a624-ce4fc9907331
The amount of pending withdrawals has been growing since that time according to https://hitbtc.com/system-health
There is no sense in using an exchange that freezes your funds. Please make it happen.

Same here.

Just got it processed. Don't know if I should thank them. Probably, this forum. Anyway, thanks!
newbie
Activity: 138
Merit: 0
monetha withdrawl fee s 92 MTH?Huh
wtf???it s more than 55 usd.

That because of HITBTC. Withdraw via diff coin
hero member
Activity: 564
Merit: 508
HitBTC, common guys! I have my Ripple withdrawal in Pending stage for 10 hours - 894a13a6-ba42-48a2-a624-ce4fc9907331
The amount of pending withdrawals has been growing since that time according to https://hitbtc.com/system-health
There is no sense in using an exchange that freezes your funds. Please make it happen.

Same here.
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