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Topic: HitBTC.com - The most advanced cryptocurrency exchange - page 55. (Read 109990 times)

newbie
Activity: 27
Merit: 0
Exactly, learn to communicate you amateurs.

If you have a problem with BTC withdraws just say it on your Exchange!!! Or make even autoresponse to tickets!!

I have almost 3000usd pending, well its not 3000usd anymore because BTC went from 18k -> 13k...

And its not even pending, HitBTC gives TX id but its not working ----> HitBTC havent broadcasted the withdraw.
newbie
Activity: 30
Merit: 0
The HitBTC exchange itself is good. But the team needs to make an operational support service to always be in touch with their customers. When such situations are obtained and no information is available, and even the support service is silent, the client has doubts to replenish the deposit with large amounts of money. For your perfect work, you need to create an operational support service that will answer all customer questions 24/7. For the good work of the operator, customers themselves will reward them with coins for consulting and solving all the questions and assistance that have arisen. The closer you are to the client, the better your reputation and level in the world market.
newbie
Activity: 15
Merit: 0
No it is not. My transaction is pending. Nobody answers the email....hey you HITBTC give my 1323 USDT back to me
legendary
Activity: 2018
Merit: 1108
Accidentally sent 1.83 BTC to my HitBtc Bitcoin Cash deposit address. A mistake I hoped I hadn't made seeing there doesn't seem to be much replies from support anymore. Do I have any chance here?

Or is the support still around?

It was sent to https://blockchain.info/address/1FkCxk8usXc7hnG7PWSPhua6fKwVBPVPwA

In general, please please always double check that you're sending to the right wallet. Where did you send it from? i think there's ur only chance

It's already being worked on (hitbtc  can recover the btc).
member
Activity: 140
Merit: 10
Accidentally sent 1.83 BTC to my HitBtc Bitcoin Cash deposit address. A mistake I hoped I hadn't made seeing there doesn't seem to be much replies from support anymore. Do I have any chance here?

Or is the support still around?

It was sent to https://blockchain.info/address/1FkCxk8usXc7hnG7PWSPhua6fKwVBPVPwA

In general, please please always double check that you're sending to the right wallet. Where did you send it from? i think there's ur only chance
member
Activity: 112
Merit: 10
can't transfer NEO from trading account to main account. It is IMPOSSIBLE right now to withdraw NEO.........always the error "Currency operations not available" are u serious? support doesn't reply back.
newbie
Activity: 1
Merit: 0
I have no answer from support about my ticket #84703
I've withdrawal 3LTC and transition is pending.
Help please
legendary
Activity: 2632
Merit: 1094
Now Hitbtc site is down and they have increased the fee two times in about 2 weeks. First from 0.0004 it became 0.0007 and now it's 0.0009 and it will soon keep increasing I guess. When you are sending over 20-30 transactions at a time, why to increase the fee as well. It takes hours to even get the bitcoins from your site.
newbie
Activity: 33
Merit: 0
Address: 0x080768EfDb8E1D027f6f3BBBe5ae50BcB0b77B4e
Transaction hash: 0x6dc6a319e94498ca647f712cba3e495220f7433d08d6da4de83798ab8935e91f
Operation ID: 70587753-b60a-4283-bbd9-7d1e12a8fff2
Date Created (UTC): 16/12/2017, 16:11:05
Date Updated (UTC): 16/12/2017, 16:11:05

TX hash is not valid. I didnt get my CND. Status of withdrawal is processing more than 4 days. Please give me back my CND or send them on my address.
newbie
Activity: 15
Merit: 0
They are taking all of your money and no one will take real action to do anything about it.

I'm so lucky my withdrawal succeeded a few days ago.  Grin

Actually they got to me and stated they are working on solving the issue. I'll keep you posted.
Did they replied you via email? I wrote them more than 10 emails.....nothing:(

First via their site forum (https://forum.hitbtc.com/categories/support) then via email. I basically contacted them every way possible and forum got the first reply.
I tried to contact them in a different ways - nothing Sad
legendary
Activity: 2018
Merit: 1108
They are taking all of your money and no one will take real action to do anything about it.

I'm so lucky my withdrawal succeeded a few days ago.  Grin

Actually they got to me and stated they are working on solving the issue. I'll keep you posted.
Did they replied you via email? I wrote them more than 10 emails.....nothing:(

First via their site forum (https://forum.hitbtc.com/categories/support) then via email. I basically contacted them every way possible and forum got the first reply.
newbie
Activity: 15
Merit: 0
They are taking all of your money and no one will take real action to do anything about it.

I'm so lucky my withdrawal succeeded a few days ago.  Grin

Actually they got to me and stated they are working on solving the issue. I'll keep you posted.
Did they replied you via email? I wrote them more than 10 emails.....nothing:(
newbie
Activity: 30
Merit: 0
I was trying to withdraw my BCN crypto funds about 4 days ago before they put the wallet in maintenance mode, but without showing any transaction hash.
Operation ID: 107d4c2e-e362-429b-8054-9d3f7feddcaf. I think this transaction is not propagated to the network, is it possible be canceled? Anyone here has  faced such issues already?
legendary
Activity: 2018
Merit: 1108
They are taking all of your money and no one will take real action to do anything about it.

I'm so lucky my withdrawal succeeded a few days ago.  Grin

Actually they got to me and stated they are working on solving the issue. I'll keep you posted.
jr. member
Activity: 154
Merit: 2
They are taking all of your money and no one will take real action to do anything about it.

I'm so lucky my withdrawal succeeded a few days ago.  Grin
legendary
Activity: 1666
Merit: 1030
11 days ago I sent to hitbtc address 6991 NEW EBTC
etherscan despite approval it does not appear on my account
support does not answer
LOOK
https://etherscan.io/tx/0x93580c3c4654b11c31c9b1e46c23e5a1973269527a97701b40b36a235c163eea
help this  man
PLEASE GİVE ME MY EBTCS
full member
Activity: 336
Merit: 107
ETH: 0x1C829E7A1b5cA44cc381863e10448504e07f78e9
‪@hitbtc I deposit 7120 xrp to my account but i couldn’t see on my balance. I kindly request you to solve this problem‬
newbie
Activity: 15
Merit: 0
Looks like you just made a nice present for them...

Support is not answering at all.

Say goodbye to your btc Sad
legendary
Activity: 2018
Merit: 1108
Accidentally sent 1.83 BTC to my HitBtc Bitcoin Cash deposit address. A mistake I hoped I hadn't made seeing there doesn't seem to be much replies from support anymore. Do I have any chance here?

Or is the support still around?

It was sent to https://blockchain.info/address/1FkCxk8usXc7hnG7PWSPhua6fKwVBPVPwA
newbie
Activity: 33
Merit: 0
Ticket ID #80436

I made withdrawal 4 days ago. They sent me invalid tx (there is no such tx on etherscan). No transaction on blockchain.
More than 48 hours no any response on my ticket.

65000 CND lost
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