i just opened up a ticket as well. I'll probably get the same response, but ... why not. Little more than a bump/ping.
response -
Thank you for your reply. I appreciate your frustration, however we are unable to release a coin from maintenance until we are sure all its issues are resolved. I hope I can give you some insight as to why this happens, as I understand parts of cryptocurrency can be opaque and I want to reassure you that your coins are safe.
Cryptopia will only ever put a coin into maintenance if we feel that not doing so will cause more issues for our users. If a wallet is crashing or there is an update that is not optimised for our large wallet sizes, bringing the coin out of maintenance too quickly would cause issues that would take longer to fix than if we ensured that the issue was completely resolved first. Due to the nature of coin maintenance issues, our devs are working on all coin problems simultaneously, and need to prioritise certain coins so that as few users as possible are affected. As this is different from day to day, we are unable to provide an estimated time for when this maintenance will be complete.
Please be assured that our primary concern is to keep your coins safe and while we fully realise this is frustrating for you and our other HBN coin holders, please kindly note this is one of our wallet teams main priorities at the moment. We hope everything will be resolved soon. Should you wish to find out more about what it means when a wallet goes into maintenance, please have a read our our knowledge base article here:
https://support.cryptopia.co.nz/csm?id=kb_article&sys_id=95a918a1dbed1f009990f6fcbf961985 Thank you very much for your patience, we really appreciate it Kind regards, Carl