Topic: How Confident Are You In The Reliability of the KYC system - page 7. (Read 928 times)

This is the best recommendation instead of getting a third-party mediator that has no knowledge about verifying one's account, casinos should link up to their party that is an expert in identity verification, so there are no doubts about the result and both camps can agree on the result of the findings.
There will be doubts about casinos that decline their players' submissions without giving the players more chances to establish their identities,I don't think I can trust them.

in my opinion, things should be forward and more precise, like KYC is not required for this amount ex $9999, more than that a user has to provide his documents and a selfie and write a text on a paper or even a video call, and to avoid not accepting some documents they should list the accpeted documents for different countries with examples of which and how they look, but a lot of casinos make it so vague that people would doubt themselves if they don't accept the documents they provided, i don't trust them at all, sometimes when i make a bet that could get me a huge profit i doubt that i can get my money because of so many cases of users claiming to be discriminated aginst because they won big, online casinos are very sketchy to me.

I'm, not a fan of KYC especially on gambling websites recently there was a mass phishing happened in my country on a bank, It becomes trending since there are a lot of people who just lose their money and most of the people think that there was a breach on the security of the bank but after the investigation, they find out that it was probably because people connect their bank to a phishing website which is a popular gambling website which is trending in our country.

This gambling website is advertised by a lot of influencers on Facebook and a lot of people think that it is a legitimate website, and probably stores all of the MPIN code that is needed to open the account.

With that I don't trust any gambling website or casino with my information, I mean its already a thing on a lot of gambling websites so they don't require KYC, I mean it wasn't really needed to gamble anyway, I guess this was already a red flag for me especially if its a gambling website.

Not only the privacy of the gambler, but the privacy of everyone who wants to be involved will be compromised. Rules with KYC will indeed inhibit crimes that take advantage of casinos such as money laundering. This will only be an option for those who don't mind KYC and those who don't agree can look for other casinos that don't implement KYC.
The current casino rule is to determine through the amount of money that is wagered or will be withdrawn. If it exceeds a certain amount then they are required to do KYC.

I personally think that in the future, casinos may only to accept documents that are cryptographically signed to go through the process of identification.
For example, it is becoming more common for passports and ID cards to have a chip included that when scanned with a NFC abled phone it can transmit much of the personal information of the person and also some bio-metric data.

That  is the future, whether we like it or not. It may become more intrusive to the privacy of gamblers, because in theory that would mean a casino could store our bio-metric information, but in that way a third party would not be necessary because the issuer (our nations government in this case) would provide public keys for anyone to verify whether the data is legitimate or not.

In the end, casinos won't have to trust either just verify. Hopefully, law will demand them to delete any bio-metric information after the KYC is done. 

Yes, I agree they should always give the player a chance to verify or establish his identity, there's money involved here and it will hurt the player emotionally knowing that it's his money and his submission is declined, and if they cannot establish the identity they should employ other means or give a valid and clear reason why its rejected maybe the picture is not clear or there are words that they do not understand, they should tell the player why the submission is declined.
What I mean is to exert all methods to verify the account and if all else fails then they can decline.

No casino don't always ask for KYC for big winnings. If the player is a losing one, spending his money there, they won't demand anything. They will leave him alone in order to let him continue to gamble here. But if the customer is a winning one, they will ask for a KYC, even if he hasn't made any substantial gains till now.

I've read many reports of players who were unable to perform the KYC even though they swore that they had sent all the tests that were requested.
Obviously there is no way for me to validate the veracity of this information, as the documents are confidential and are only visible between the player and the casino.

Fortunately, all the reports I've read are related to smaller and/or unknown casinos, I don't remember reading anything related to the big casinos that we are used to seeing and playing here on bitcointalk.

For a transparent and fair process, I believe that the best thing would be for casinos to hire a third party company, with a reputation and reputable procedures, to do the KYC process for the casinos. In this way, it would bring more security to users, as the KYC would be done without taking into account the interests of the casino, but rather in maintaining the reputation of the company that performs the KYC process.

Well I haven't allowed this very one to bother me so much because I gamble mostly on reputable platforms except there are bonuses from new casinos that i will love to check out and we play on this platforms because we trust them and If you trust a particular thing. Then you shouldn't be scared to use them and with all this been said, I think I feel comfortable sharing my kyc with my casino of choice.

I've at some point had similar  opinion with about casinos showing  us the bases and terms on which ones identity is been access and  verified  because I've read cases of casinos asking for kyc  after an attempt to withdraw money and the player's ID was rejected and money seized and I find this awkward.

This is why it is always advisable to play on a reputable casino because they won't scam their players as they don't want to ruin their image.
Also, limit the number of casinos where you submit your KYC. This is to protect your identity from bad actors in cyberspace.
As more and more casinos are requiring KYC from their players, choose which casinos you would want to trust your personal details.
For gamblers who are in this forum, much better if you will play only to casinos with active threads here.
When you ask for help, you can easily get your case resolved as other users here will help you out with the situation.

Anyways, who or what bodies do have the authority to act as a 'judge' if there's a dispute between the site and and a user regarding KYC issues? Everything is on the hands of the casino and users have no choice but to follow. If something as being unfair is being shown then maybe users can consider spreading the casino name at various social platform as being unprofessional and worst service as long as references, proofs and evidences are clearly provided.

In my own personal judgement, I trust most online casinos though especially those operating for long that they won't do unprofessional approach regarding KYC. I'm just hoping that I won't experienced being in a situation like that in the future as that would be surely give me headache. It's hassle that even I provided clear documents, it still ended up fail.

This will be a never ending issue, KYC will still a concern to many and if you are being denied for some reason, I think its better for the site to let you know why they are declining your application for the KYC. The system of KYC for the gambling site works fine to me so far, and I didn’t experience yet any problem. I think this should be fine as long as you agree to their terms and you follow the instructions carefully.

unfortunately the governments when they put this KYC rule they didn't count that it would be something that would only harm people who are the customers and not the operators of casinos, so this question of kyc is something very serious and problematic, people don't know where all the document are being kept and also people have no way of knowing if the casino when it takes that document cannot simply lie and say that it is a false document, let's imagine that someone delivers the documents in a casino, and days later that same casino says that all documents that this person delivered are false documents

so how is this person going to prove that the casino is lying? this is something that the person will not be able to do and as a result that person will lose money because that person's money will be trapped in the casino and no one will be able to say that the casino is a scam, kyc has caused many casinos to have retaining power people's money without the casino being accused of a scam, that is, the casino is the only one that won with the appearance of kyc, I don't know how governments made this serious mistake of kyc and didn't put things clearly that they didn't harm people

I've been working in tech support for a crypto company and we didn't have any KYC system, so I doubt there is a "system" at all. What they can be doing is automating the process a bit, so that the AI checks if the images weren't altered for them. This work is done manually.

How we were doing it? We'd get the data submitted by people to a secure server and all the data there had only numbers, no client names, so you'd actually have to download every single image to get a scan of user's ID and that was of course blocked by the server, so the only way to get anything from it would either require admin access, or you'd have to take a screenshot and save it on your computer.
There was a secondary database that would assign numbers to users who were submitting KYC, so we'd have to login to that first, get username and submission number of a client, then enter that into the secure database to get access to the documents and then compare that to the registration form, where user would state his full name, country and all that.

Usually a person doing KYC has to check if the images weren't altered, if the resolution is good enough, if the name, birth date and country matches and is not on the list of restricted countries.
That's basically it.

Common problems?
Low resolution
Only one side of the document was scanned
Outdated ID
Issued countries did not match

There was also a problem with some documents written in languages nobody could speak, that were difficult to check. For instance, we were operating in the EU and had people who could read Russian and Greek, but none of us could read Thai or Vietnamese, so we weren't able to do KYC for these countries at all.

If you guys get rejected by KYC, make sure youy're making it as easy as possible for the people working there. What's obvious to you may not be so obvious to them.

One thing you can try is register to casino with your freshly made email solely for the casino alone and if you receive other emails aside from the casino, then you could be right that your data was distributed.

Casinos though are not going to force someone if they are just playing less than a thousand $. That should be a safe amount to avoid KYC.

A KYC can be denied if the person submitted a document that does not comply with the requirement of the platform.  For example, submitting and ID that does not fit the requirement of the casino.  it maybe a rare case but there are some individual that does not have a government-released ID which the casino doesn't consider valid for identification.  There are also cases where the name given on the casino does not align with the name of the ID submitted by the player, it maybe a typo or whatever ever but any discrepancy between the submitted bio on the platform and the document and ID submitted may nullify the validity of the document.  And video calls won't help in this case.


It maybe for non-reputable casino but reputable casino often asks for KYC if they found some irregularities that triggers security for possible money laundering.  One good case is the one thread that submitted 5 consecutive withdraws of $500k in one day wherein 4/5 of the request is processed and the last one triggers the AML security.  The case I think is still in process.  If all is good then the last request should be released.


To err is human so I do not think there is a bad consquence for the casino if they fixed the problem after being validated by a third party which favors the player.  The end thing here is how the casino complies with the findings.


Why let the third party mediate if we do not believe in them?  The third party is not after the KYC validation but the case arised by the casino.  The casino often ask for KYC to validate multi-accounting.or other concerns.  The KYC procedure is to validate the casino's suspicion and not always beause the Casino needs KYC to process the withdrawal.

I am pretty sure automated or coded parts of KYC authentication are working pretty fine. There are possibly no issues with those. But I think casinos themselves can make it bigger hassle for customers. Sometimes they don't like information they received. They may be worried about some issues - they sometimes think there are red flags to check so they can deny KYC. I personally wish there were no kyc processes but I can understand why those are forced by casinos.

In fact, the probability that the scans of your documents and other personal information is already on the black market is quite high, so there's no point in guessing whether someone is selling your personal information or not.

The point is that some not entirely honest casinos can't process and respectively confirm KYC because they don't want to pay out the winnings.

In my opinion, a live person can always Skype and submit all the documents online if the casino can't process the documents for some reason. It's just not clear why the casino doesn't want that.

What happens is that it does not matter how tight is the security of a website, since it is managed by humans then a mistake will happen sooner or later, now we all make those mistakes but when it comes to a company with millions of dollars and the information of thousands of clients this cannot be tolerated, because as we know they are big targets and hackers are just waiting for that opportunity to appear and then steal all what they can out of a casino, with information about their clients being at the top as they can sell that information on the black markets and even try to scam them later as well.

I am not confident about how the gambling sites will use our KYC data. The good and trusted ones may not misuse our data but the scam sites will surely make use of our data in a bad way. Unfortunately we do not have many options but to trust this KYC system if we are to gamble at the gambling sites.

I would like to ask everyone if they do not want to send the KYC data to the gambling sites but still want to gamble (and withdraw the winnings), what they will do