How Confident Are You In The Reliability of the KYC system - page 8.

qwertyup23

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Quote from: Gyfts on June 10, 2023, 01:45:16 AM

Quote from: robelneo on June 09, 2023, 06:59:00 PM

If the third-party proved that the casino is right but the player swore that he submit all the documents and is willing to do the extra mile to establish his identity, can we conclude that Casino's KYC procedure is different and we have the right to know how and what system they are using to decline our submission because we can be the next to suffer from this Casinos' KYC system?

Casinos can deny KYC documents for any reason or for no reason. If they want an excuse to not payout a big win, KYC the client and reject any documents they provide for whatever arbitrary reason. Introduce a third party (who picks the 3rd party? It won't be the player, it'll be the casino) and you have the same issue, except your trust is outsourced to the third party.

I decline to play on casinos that abuse KYC. Even if they're inclined to use a third party intermediary, that doesn't solve the problem.

This is also the reason on why I only submit my KYC documents to established casinos that are already well-known and reputable in the market.

The risk is just too high for you to submit your KYC documents in online gambling casinos that are newly created in the market. Sure, they may offer bonuses that are higher and better compared to your conventional gambling websites. But, the risk of compromising your identity and arbitrary changing their TOS to their advantage is just too high for me to risk my resources.

In conclusion, if you want to submit your KYC documents, it is highly advisable that you choose a casino that is already proven its identity and worth among the players. A good example of such casino are your casinos that are heavily advertised in this forum (e.g. Duelbits, Roobet, etc.) since they have the budget to allocate advertisements, which constitutes good faith on their part.

molsewid

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Quote from: Gyfts on June 10, 2023, 01:45:16 AM

Quote from: robelneo on June 09, 2023, 06:59:00 PM

If the third-party proved that the casino is right but the player swore that he submit all the documents and is willing to do the extra mile to establish his identity, can we conclude that Casino's KYC procedure is different and we have the right to know how and what system they are using to decline our submission because we can be the next to suffer from this Casinos' KYC system?

Casinos can deny KYC documents for any reason or for no reason. If they want an excuse to not payout a big win, KYC the client and reject any documents they provide for whatever arbitrary reason. Introduce a third party (who picks the 3rd party? It won't be the player, it'll be the casino) and you have the same issue, except your trust is outsourced to the third party.

I decline to play on casinos that abuse KYC. Even if they're inclined to use a third party intermediary, that doesn't solve the problem.

I agree, I personally have an issue with KYC. Some casinos doesn't accept my govt valid id I dunno why that's why I only play to those casinos who will accept my ID.. I don't want to have a problem later on , in case I won a certain or huge amount I don't want it to be hassle to withdraw since I read so many negative things that casinos are doing just to hold the jackpot prize of a gambler.

dothebeats

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I’m not confident on it at all. I just do it for the sake of not having troubles with my account, and I do not even plan on being a high roller, though if ever I win huge amounts of money in a casino, I’d submit my info and never look back again just to claim my prize. Casinos or third parties will always have that weak link in their KYC verification systems. It’s not impossible for them to leak people’s info in the open, even though they promise that they are storing these information in secure media/servers.

Oshosondy

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Quote from: robelneo on June 09, 2023, 06:59:00 PM

Take note, Casinos will ask or demand a KYC if there's a big winning involved, is this one of their ways to scam their players?

Ignorance makes gamblers to fall into KYC problem. They can win big, they should expect KYC to be mandatory before they can withdraw. If you check even no KYC exchanges, you will noticed that all of them have certain limit that they will not require KYC, but if the withdrawal limit is exceeded, KYC is required. I think this is always well stated in the terms of service of the gambling sites which are trustworthy.

Quote from: Rruchi man on June 10, 2023, 04:26:52 AM

KYC verification can fail due to some reasons, like fake documents being submitted or poor lightening for video verification (for casinos that go that far), but the actions of these casino's should be to try to ensure that the user sorts the challenge and pass the verification process.

If the gambling site is a trustworthy site and people do not have much complain about KYC document rejection, the reason I think verification can fail is because of what you have said already, especially if the document is not clear enough to proof the identity of the person. It is not only low light that can result to that because some documents are not quality enough and the ID document becomes no more clear like before and becoming fade.

maydna

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The casino may give other reasons, so they refuse to KYC someone who is not notified of the person doing the KYC. But if there was a reason, the casino should be able to tell why they refused, but it wasn't told to the person. This problem usually leads many people to think the casino is suspicious. Or it could be that the casino's KYC procedure is different from that used by third parties because gambling is related to big money, so the casino must really make sure that the person doing KYC is not related to any illegal activity. But we really don't know what the casino's KYC procedure is because we are only asked to submit the documents requested by the casino and wait for the verification process.

harizen

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If the said gambling site declined or reject the KYC done by the concern player, they should at least provide a clear reason why it ended up fail. Also in case of failure, they shouldn't have the authority right away to just touched the user account balance. More attempts should be given to the user until finally able to submit a clear requirements. They can't just say 'declined' without any reason.

I don't mind undergoing a KYC in the event that it was asked to me as long as it was reasonable to be asked, obviously. But honestly, it doesn't really make sense to me that when a user won a big amount, they will subject right away to KYC but what else can we do? Their site, their rules.

I just hope thought that no bulls*it will happened on the proces and the said casino site will be fair and square.

Ulven

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Quote from: robelneo on June 09, 2023, 06:59:00 PM

KYC or

Quote

Know Your Client (KYC) is a standard in the investment industry that ensures advisors can verify a client's identity and know their client's investment knowledge and financial profile.

If the third-party proved that the casino is right but the player swore that he submit all the documents and is willing to do the extra mile to establish his identity, can we conclude that Casino's KYC procedure is different and we have the right to know how and what system they are using to decline our submission because we can be the next to suffer from this Casinos' KYC system?

In such a situation, it would be reasonable for the player to seek clarification from the casino regarding their specific KYC requirements and the reasons behind the decision to decline their submission. Players have the right to understand the casino's procedures and the system they use for evaluating KYC information. Clear communication and transparency between the player and the casino can help address any concerns and avoid potential misunderstandings in the future.

pawanjain

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If only sites used KYC just for verification purpose then it would have made sense but the fact that they are using KYC as a way to get away with user's allegations is what really frustrating.
The fact that there are sites who sell our KYC data to other companies is another reason why I hate giving up KYC.

alastantiger

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Quote from: robelneo on June 09, 2023, 06:59:00 PM

Take note, Casinos will ask or demand a KYC if there's a big winning involved, is this one of their ways to scam their players?

(don't want to make reference to any casino because other casinos could implement this).

Both parties the player and the casino can agree to do a mediation through third-party/parties. but do you think it has bad consequences if the third party proves the player is right in establishing his identity, then the casino's KYC is not reliable?

If the third-party proved that the casino is right but the player swore that he submit all the documents and is willing to do the extra mile to establish his identity, can we conclude that Casino's KYC procedure is different and we have the right to know how and what system they are using to decline our submission because we can be the next to suffer from this Casinos' KYC system?

I have had a terrible experience with an online casino with regards to KYC. One that made me question myself and created a lot of doubt and fear in returning to play at that casino.

On the issues of KYC, this is where I feel that most online casino reputation are destroyed. They fail to be very clear and explicit at the onset until a player wins a huge money and wants to withdraw it. The OP idea is good however, who will provide the third party and how can we trust that the third part will not be biased to any of the sides?

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Quote from: Beparanf on June 10, 2023, 11:01:25 AM

Quote from: bittraffic on June 10, 2023, 10:46:35 AM

Its all up to them whether they choose to accept your documents or not but so far most of the accusations where users are submitting KYC data are being screened and accepted by the casino.

When it comes to how they verify it is beyond us, they may be comparing those data to Exchanges? I would be surprise. But in all these, we are at their mercy.

I’m also curious on how they will verify the data on ID because some user can fake the ID like in my country were there are services that offering counterfeit documents. I’m wondering what data the casino is holding to verify all the information on ID is correct and legit. I doubt that an exchange will share dat with them.

I read some user here in gambling section is using fake id without any problem. Does casino really verify our ID on our government ID databook?

I think they are just looking at those images whether they are not altered or some graphic manipulation was done to it. I tried just modifying my selfie by cropping it using a software and they were already saying to me to upload an unedited one.

One time I submitted drivers license and the next time they ask me to upload passport.This I guess is just one verification they are doing whether i have another ID. Utility bill is another.

Beparanf

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Quote from: bittraffic on June 10, 2023, 10:46:35 AM

Its all up to them whether they choose to accept your documents or not but so far most of the accusations where users are submitting KYC data are being screened and accepted by the casino.

When it comes to how they verify it is beyond us, they may be comparing those data to Exchanges? I would be surprise. But in all these, we are at their mercy.

I’m also curious on how they will verify the data on ID because some user can fake the ID like in my country were there are services that offering counterfeit documents. I’m wondering what data the casino is holding to verify all the information on ID is correct and legit. I doubt that an exchange will share dat with them.

I read some user here in gambling section is using fake id without any problem. Does casino really verify our ID on our government ID databook?

mindrust

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A crypto casino should not enforce KYC on its users imo. Pure crypto casinos don't have to do any KYC because they don't need to have any gambling licenses. So the real question is, why don't we see more of those pure-crypto/non-FIAT casinos? Freebitco.in has no gambling license, they don't accept any stable coins or FIAT and they have been in the business for nearly 10 years I believe. More casinos should follow freebitco.in's route or else we will always see those KYC complaints forever. The players have the power to make a change here.

bittraffic

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Its all up to them whether they choose to accept your documents or not but so far most of the accusations where users are submitting KYC data are being screened and accepted by the casino.

When it comes to how they verify it is beyond us, they may be comparing those data to Exchanges? I would be surprise. But in all these, we are at their mercy.

TheUltraElite

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So anyway, I applied as a merit source :)

Asking for KYC is explained in the terms of site if they are going to ask in future, which one has already agreed to when signing up for the site. Eventually many sites will make changes to the terms and force users to agree to them in order to play there. Obviously this is because the casino has to protect its business and from their side, I feel it completely normal to implement, since there are people who are trying to exploit site's codes or use tainted source money to win.

Also the reason why so many casinos have come up recently, because one site starting KYC fiasco means the users will attempt to migrate to another while the other one stays non-KYC, will also implement KYC in a few months - its seems like a cat and mouse game.

Jating

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This is going to be a long debate though, it's casinos vs their customers, and I doubt that there will be a clear winner. As the OP said it could be one way for casinos to scam or somewhat not honor the agreement by not giving the winnings even if they have passed KYC already. And perhaps the customers is saying the truth and going to extra length to do video conference to proved that he is the one playing and that all of the documents is legit. But then again, online casino can say otherwise because their so called fraud department detected that something is not right. The only way to do this dispute is too really have a 3rd party to mediate between the two.

Strongkored

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Reading a thread where a player experiences this, even after making a video call but his KYC is rejected by the casino and the casino only wants to return the initial deposit which is far less than the amount of money he won, it's quite strange in my opinion when a player dares to accept a video call from the casino, meaning he is ready to reveal his identity without anything else to hide, but the casino is still not convinced in the way the casino has chosen.

It cannot be accused that one of the methods used by the casino by refusing the KYC of players who get big wins is a fraudulent step, but if the player has done what the casino asked to verify himself there is no longer any reason for the casino to refuse and not give the player's money, and I'm pretty sure a reputable casino wouldn't mess around with this and any amount of money won by the player if it meets the requirements can be withdrawn by the player.

Eternad

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Quote from: robelneo on June 09, 2023, 06:59:00 PM

is part of what we agreed when we sign up to play in casinos but lately I've been reading a lot of complaints
about casinos on how they accept their players' KYC, is it possible that they can decline a person's credentials even though he swore that he submit all the right documents and even undergo a video call to establish his identity?

Take note, Casinos will ask or demand a KYC if there's a big winning involved, is this one of their ways to scam their players?

The problem on this kind of case is there’s no way for us to determine who’s telling the truth since the KYC documents of the player can’t be published publicly for us to do a verification. If the casino is reputable then I don’t see the point for them to lie or reject someone KYC documents because they have nothing to gain on it.

I experience to undergo KYC many times and some casino use a 3rd party KYC verification that has a very sensitive bot to verify documents. Probably this is the reason why some users is having a problem of KYC .

Adbitco

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It's natural for a casino to reject or accept any kyc they found not worthy of acceptance, before a casino rejects kyc from their clients it should be that such person has either edited their documents or trying to steal a document that doesn't really belongs to them at this aspect they are in position to decline it.

Declined kyc are often from not clearly and visible documents or incorrect details, that is to say, during time of registration you could asked to fill out your real names that would correspond with your documents and if in any way date of birth aren't the same with which on documents then such casino has the right to reject their applications.

As you said earlier, it's bad to do kyc while you already had funds inside the casino because the possibility of rejecting kyc is very high, so do not do kyc after you win or deposited fund into a casino or in any exchange.

len01

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Quote from: robelneo on June 09, 2023, 06:59:00 PM

Take note, Casinos will ask or demand a KYC if there's a big winning involved, is this one of their ways to scam their players?

not sure if my answer is correct but i've never had this problem.

I think there may be some casinos that refuse to withdraw big wins on the grounds of fake KYC but the user has provided real personal data. now from these factors there are several reasons such as the casino rejecting large withdrawals on the grounds that KYC does not match the user's IP due to use of a VPN or indeed the casino is just looking for reasons to deceive customers.

but a casino that has valid reasons refuses to withdraw big winnings on the grounds of fake KYC, surely the casino is able to provide evidence to several third parties who can conclude that the casino is right because the user violates the rules for using VPN so that KYC is different from IP.
for a reputable casino i sure wouldn't do this. IMO

piebeyb

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I think as long as the casino is big there is no problem with that if I am asked to complete KYC everything comes back to each other's mind not everyone also likes this you are right that every licensed casino will definitely ask their users to complete KYC if the user gets a big win or want to withdraw big wins.

So far I have never been involved in KYC because I am only a small gambler so I only completed level 1 KYC without giving my identity, I just filled in the information data, but on the one hand everything comes back to the casino which has different rules regarding KYC and neither also a lot of people who like KYC, talk about the procedure that everyone can read the terms and regulations about KYC on casino sites before playing. so that when asked to complete it is ready

Topic: How Confident Are You In The Reliability of the KYC system - page 8. (Read 928 times)