How Gambling companies can get more users to deposit. - page 8.

makishart

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Quote from: gaijinshacho on July 19, 2022, 01:34:17 AM

The problem with using third parties (paypal et al..)to withdraw funds is that once they have your funds, they can flag your account for whatever reason and prevent fiat withdrawals. Direct crypto withdrawals via privacy coins like monero is the best way to go IMHO.

Some exchange sites are still accepting monero as well. Paypal is very strict about that. Our accounts can be limited anytime even without any notice. That makes so many people who were also withdrawing from the non gambling platforms being so mad with paypal too. Paypal is very sensitive. It's better if using altcoins for that. Some sites already accepted altcoins which can give us small fees to withdraw.

There would be also another problem to come whether the gambling site was being trusted or not. Sometime the site was also restricting its users to withdraw.

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Quote from: jossiel on July 21, 2022, 05:53:16 PM

Quote from: Vaskiy on July 21, 2022, 05:19:31 PM

Even after submitting KYC, there are casinos that hold the withdrawal of users just because they've won big. Going through different accusation thread it can be seen. Recently in an accusation, user have perfectly posted every proof but he didn't get the proper response even after 15 days. Earlier even without KYC his withdrawals were processed. Now it was a big win and he have submitted KYC, but the withdrawal is still under process.

When it's about to such big wins, that's the true thing in some casinos. They would require the user almost everything and when it's provided, they'll still decline to release it on an instant because they'll need to check it first in every side that it's a genuine win.

That's how it goes before they release and allow the withdrawal and that's why it's taking a lot of days and sometimes very delayed that it's totally frustrating.

If we are talking about a new running casinos then yeah it takes days to complete the winning verification proccess as they will look into in manually partially ... they had no strong system to verify the winning unlike the professional one who had a fraud preventive system , most people will not comeback to a casino that had very slow system in processing the win.
Making people to get in the casino simply by creating a great customer experience ... otherwise you won't get any customer to get deposited even if they offers you a charming deposit bonus.

DoublerHunter

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Quote from: Jawhead999 on July 21, 2022, 12:44:23 AM

Quote from: Silberman on July 20, 2022, 10:58:10 PM

Without a doubt some casinos are using know your customer policies as an excuse to try to not pay their clients their rightful winnings, now there are some cases in which something like this is justified like when there is a suspicion that the person behind the account is somehow cheating, using multiple accounts or connecting through a VPN, but when this is not true then I think that it is unnecessary to ask for personal information because the gambler has demonstrated that they are not trying to abuse the casino.

That's why asking KYC is useless since it doesn't actually solve the multiple accounts problem, one can create fake KYC or bought someone KYC. Actually the casino is take advantages to get user KYC, as we don't know what they will use our KYC for. I believe there's fraudulent site which have purpose to get KYC as much as they can, while their project will be abandoned after their purpose are completed.

^ That is possible, even if trusted casino and then if they will shut down, it will surely our data can be profitable to them.
There is no problem with me about the KYC if the casino only asks the basic procedure, like asking your name, verifying a phone number and email address, that is considered basic KYC requirements, but those holding your ID photo uploading to them or a video that you have your valid ID which I think too much for a casino to ask that KYC.
I started questioning myself on this and I always saw a thread same issue like this, why if we won in a gambling casino of a big amount they will always investigate us, asking for further KYC, what is the different they did not ask if you lose a big amount.

freedomgo

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Quote from: FatFork on July 21, 2022, 09:30:03 AM

Quote from: mindrust on July 21, 2022, 01:19:30 AM

I it not about having options only.

It is about making it fast and without problems. Preferably decentralized.

freebitco.in for example is rarely doing manual inspections and every other withdrawal request is fully automated. If you have a rock solid, hack-free casino you can do this too. Otherwise you'll have to manually check almost every withdrawal request which is going to frustrate the players and then naturally they will leave this casino.

That's right. The speed of withdrawals also matters. Due to the fact that we gamble on crypto gambling sites, we are used to withdrawals being processed in a short period of time, so any delay could be a cause for concern or an unnecessary panic, and that is definitely not a good situation to find yourself in. After all, crypto gambling sites are a business, too, so they do not want customers leaving due to certain concerns. So you want to make the withdrawals fast, right?

By the way, when a casino puts restrictions on withdrawing money from your account, that means you are at their mercy, and therefore no longer in control. You no longer have the option to use your money whenever you want and how you want it. And freedom of choice is a key factor when it comes to something as important as money.

They are just taking advantage to us and try to get control with how we choose to spend our winnings upon withdrawal, seems like they just want us to deposit and deposit without getting the benefit to choose what we wanted about it or play games after winning huge so that they can have a chance that the money will be back to them.

Nevertheless, any gambler will agree that a reputable casino won't give the users a hard time withdrawing their funds/winnings because they can also see if a deposit has been made and the user played a game to explain the big funds being requested to withdraw.

Putting more restrictions and give a hard time to the users will just a push factor to lose a client, for good.

jossiel

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Quote from: Vaskiy on July 21, 2022, 05:19:31 PM

Even after submitting KYC, there are casinos that hold the withdrawal of users just because they've won big. Going through different accusation thread it can be seen. Recently in an accusation, user have perfectly posted every proof but he didn't get the proper response even after 15 days. Earlier even without KYC his withdrawals were processed. Now it was a big win and he have submitted KYC, but the withdrawal is still under process.

When it's about to such big wins, that's the true thing in some casinos. They would require the user almost everything and when it's provided, they'll still decline to release it on an instant because they'll need to check it first in every side that it's a genuine win.

That's how it goes before they release and allow the withdrawal and that's why it's taking a lot of days and sometimes very delayed that it's totally frustrating.

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Quote from: Vaskiy on July 21, 2022, 05:19:31 PM

Quote from: Silberman on July 20, 2022, 10:58:10 PM

Quote from: freedomgo on July 20, 2022, 03:42:12 PM

That is what I'm trying to say in almost threads about KYC that I bumped here in this forum, casinos are truly taking advantage of KYC to avoid clients from withdrawing the funds after winning big. I have thought of reasons why they are frequently introducing KYC even if it's clear that we've deposited to their site from time to time, first is that they just want us to bring those winnings to their site again by playing games and second is that they just don't want to withdraw our winnings to spend it on some other things that we wanted, as you said.
I agree, reputable casinos won't do this after having a history of deposits on our account.

Without a doubt some casinos are using know your customer policies as an excuse to try to not pay their clients their rightful winnings, now there are some cases in which something like this is justified like when there is a suspicion that the person behind the account is somehow cheating, using multiple accounts or connecting through a VPN, but when this is not true then I think that it is unnecessary to ask for personal information because the gambler has demonstrated that they are not trying to abuse the casino.

Even after submitting KYC, there are casinos that hold the withdrawal of users just because they've won big. Going through different accusation thread it can be seen. Recently in an accusation, user have perfectly posted every proof but he didn't get the proper response even after 15 days. Earlier even without KYC his withdrawals were processed. Now it was a big win and he have submitted KYC, but the withdrawal is still under process.

this is the reason why if you think you will get the chance of winning big, better focus your games in topnotch casinos or bookies. they won't ruin their reputation as they can also afford to pay the winnings if all things are legit and the player doesn't violate any of their ToS. for some casinos who will turn down big winners with valid proofs, it will give a negative notion to their business, thus, some won't play anymore on their site.

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Quote from: Silberman on July 20, 2022, 10:58:10 PM

Quote from: freedomgo on July 20, 2022, 03:42:12 PM

That is what I'm trying to say in almost threads about KYC that I bumped here in this forum, casinos are truly taking advantage of KYC to avoid clients from withdrawing the funds after winning big. I have thought of reasons why they are frequently introducing KYC even if it's clear that we've deposited to their site from time to time, first is that they just want us to bring those winnings to their site again by playing games and second is that they just don't want to withdraw our winnings to spend it on some other things that we wanted, as you said.
I agree, reputable casinos won't do this after having a history of deposits on our account.

Without a doubt some casinos are using know your customer policies as an excuse to try to not pay their clients their rightful winnings, now there are some cases in which something like this is justified like when there is a suspicion that the person behind the account is somehow cheating, using multiple accounts or connecting through a VPN, but when this is not true then I think that it is unnecessary to ask for personal information because the gambler has demonstrated that they are not trying to abuse the casino.

Even after submitting KYC, there are casinos that hold the withdrawal of users just because they've won big. Going through different accusation thread it can be seen. Recently in an accusation, user have perfectly posted every proof but he didn't get the proper response even after 15 days. Earlier even without KYC his withdrawals were processed. Now it was a big win and he have submitted KYC, but the withdrawal is still under process.

Lanatsa

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Quote from: Fredomago on July 21, 2022, 12:19:29 PM

Quote from: uneng on July 21, 2022, 01:16:22 AM

True. There are people who use their parents or relatives' IDs in order to create multiple accounts at online casinos and take advantage at the maximum level of every bonuses, offers and VIP programs disponible there. And actually, casinos can do nothing about it, because how they can have assurance the person behind the screen is really the ID owner, and not someone playing through others' accounts? Moreover, I suppose casinos aren't too worried regards this issue, because they know the house always win after all, and the person playing in 2 or 3 accounts is going to start losing sooner or later...

Not unless the person is really good controlling his bankroll and always keep the advantages of all the casino perks, it's possible unless the person win a lot and casino needs to investigate before allowing the withdrawal of the funds, there's a chance that the house will freeze the account once there's a suspicious act with the accounts.

There's always risk even you think you already escaping the policy, once there's a lapse or some strange activities with the account
casino will look on it and monitor the account.

Advantage will be talking about;

1. Stop midway or when you are profiting
2. Stop when in deep loss
3. Stop when you do find yourself get stressed.
4. Knows about risk management
5. Play for fun

If you are a type of gambler who do always mind or remember the basics about dealing with gambling then you wouldnt really be putting yourself into headaches later on.
Companies will be trying out their best to retain or maintain their players to play thats why promotions and bonuses turns out to be default things to have or should
be seen on any platform or business related to this.

Fredomago

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Quote from: uneng on July 21, 2022, 01:16:22 AM

True. There are people who use their parents or relatives' IDs in order to create multiple accounts at online casinos and take advantage at the maximum level of every bonuses, offers and VIP programs disponible there. And actually, casinos can do nothing about it, because how they can have assurance the person behind the screen is really the ID owner, and not someone playing through others' accounts? Moreover, I suppose casinos aren't too worried regards this issue, because they know the house always win after all, and the person playing in 2 or 3 accounts is going to start losing sooner or later...

Not unless the person is really good controlling his bankroll and always keep the advantages of all the casino perks, it's possible unless the person win a lot and casino needs to investigate before allowing the withdrawal of the funds, there's a chance that the house will freeze the account once there's a suspicious act with the accounts.

There's always risk even you think you already escaping the policy, once there's a lapse or some strange activities with the account
casino will look on it and monitor the account.

molsewid

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Quote from: FatFork on July 21, 2022, 09:30:03 AM

That's right. The speed of withdrawals also matters. Due to the fact that we gamble on crypto gambling sites, we are used to withdrawals being processed in a short period of time, so any delay could be a cause for concern or an unnecessary panic, and that is definitely not a good situation to find yourself in. After all, crypto gambling sites are a business, too, so they do not want customers leaving due to certain concerns. So you want to make the withdrawals fast, right?

By the way, when a casino puts restrictions on withdrawing money from your account, that means you are at their mercy, and therefore no longer in control. You no longer have the option to use your money whenever you want and how you want it. And freedom of choice is a key factor when it comes to something as important as money.

I agree, every seconds matters to us the speed and fee should be taken care of as well. I am not a regular gambler that's why it is a little painful withdrawing a little bit of money from my winnings with a certain tax on it. Payment option in another crypto coins should be considered as well, we need a wide range of acceptable crypto tokens, some don't want to use btc in playing or eth so it will be good if we have some other choices. But the thing that I want the most is that small taxes will be deducted to my winnings.

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Quote from: mindrust on July 21, 2022, 01:19:30 AM

I it not about having options only.

It is about making it fast and without problems. Preferably decentralized.

freebitco.in for example is rarely doing manual inspections and every other withdrawal request is fully automated. If you have a rock solid, hack-free casino you can do this too. Otherwise you'll have to manually check almost every withdrawal request which is going to frustrate the players and then naturally they will leave this casino.

That's right. The speed of withdrawals also matters. Due to the fact that we gamble on crypto gambling sites, we are used to withdrawals being processed in a short period of time, so any delay could be a cause for concern or an unnecessary panic, and that is definitely not a good situation to find yourself in. After all, crypto gambling sites are a business, too, so they do not want customers leaving due to certain concerns. So you want to make the withdrawals fast, right?

By the way, when a casino puts restrictions on withdrawing money from your account, that means you are at their mercy, and therefore no longer in control. You no longer have the option to use your money whenever you want and how you want it. And freedom of choice is a key factor when it comes to something as important as money.

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Quote from: fiulpro on July 13, 2022, 11:48:00 AM

This post is based on the article published on the source: Source

The source explores how around 49% of the users would deposit more money based on better withdrawal options. Apparently, the survey conducted by US firms explored various areas that stands really important for people.

The key import things in there were :
1. Choice
2. Experience
3. Privacy
4. Preference

They explored a new idea where having a player, having a traffic doesn't necessarily mean that the site got a new player, they generally didn't account it for until and unless they have made a ' Deposit '

Which necessarily improved when the Gambling platforms had more withdrawal options, things Like: PayPal, Debit Card, Online Gambling, Cash app, Gift card etc. Having the freedom of having so many options improved the players willing to deposit money by almost 49%!!

This is certainly something that the Gambling companies do have to look into since this will go long way, thus changes needs to be made, What do you think, how important this option is for you?

Of course, if I'm a gambler, I also want to be sure that there will be no problem in depositing money with my bank card to the online gambling platform. It is difficult for us to have only two options. Maybe anyone who is a cardholder of bank accounts doesn't want that, right? The bank owners are even more strict when it comes to that

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Quote from: fiulpro on July 13, 2022, 11:48:00 AM

Which necessarily improved when the Gambling platforms had more withdrawal options, things Like: PayPal, Debit Card, Online Gambling, Cash app, Gift card etc. Having the freedom of having so many options improved the players willing to deposit money by almost 49%!!

I it not about having options only.

It is about making it fast and without problems. Preferably decentralized.

freebitco.in for example is rarely doing manual inspections and every other withdrawal request is fully automated. If you have a rock solid, hack-free casino you can do this too. Otherwise you'll have to manually check almost every withdrawal request which is going to frustrate the players and then naturally they will leave this casino.

uneng

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Quote from: Jawhead999 on July 21, 2022, 12:44:23 AM

Quote from: Silberman on July 20, 2022, 10:58:10 PM

Without a doubt some casinos are using know your customer policies as an excuse to try to not pay their clients their rightful winnings, now there are some cases in which something like this is justified like when there is a suspicion that the person behind the account is somehow cheating, using multiple accounts or connecting through a VPN, but when this is not true then I think that it is unnecessary to ask for personal information because the gambler has demonstrated that they are not trying to abuse the casino.

That's why asking KYC is useless since it doesn't actually solve the multiple accounts problem, one can create fake KYC or bought someone KYC. Actually the casino is take advantages to get user KYC, as we don't know what they will use our KYC for. I believe there's fraudulent site which have purpose to get KYC as much as they can, while their project will be abandoned after their purpose are completed.

True. There are people who use their parents or relatives' IDs in order to create multiple accounts at online casinos and take advantage at the maximum level of every bonuses, offers and VIP programs disponible there. And actually, casinos can do nothing about it, because how they can have assurance the person behind the screen is really the ID owner, and not someone playing through others' accounts? Moreover, I suppose casinos aren't too worried regards this issue, because they know the house always win after all, and the person playing in 2 or 3 accounts is going to start losing sooner or later...

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Quote from: Silberman on July 20, 2022, 10:58:10 PM

Without a doubt some casinos are using know your customer policies as an excuse to try to not pay their clients their rightful winnings, now there are some cases in which something like this is justified like when there is a suspicion that the person behind the account is somehow cheating, using multiple accounts or connecting through a VPN, but when this is not true then I think that it is unnecessary to ask for personal information because the gambler has demonstrated that they are not trying to abuse the casino.

That's why asking KYC is useless since it doesn't actually solve the multiple accounts problem, one can create fake KYC or bought someone KYC. Actually the casino is take advantages to get user KYC, as we don't know what they will use our KYC for. I believe there's fraudulent site which have purpose to get KYC as much as they can, while their project will be abandoned after their purpose are completed.

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Quote from: freedomgo on July 20, 2022, 03:42:12 PM

That is what I'm trying to say in almost threads about KYC that I bumped here in this forum, casinos are truly taking advantage of KYC to avoid clients from withdrawing the funds after winning big. I have thought of reasons why they are frequently introducing KYC even if it's clear that we've deposited to their site from time to time, first is that they just want us to bring those winnings to their site again by playing games and second is that they just don't want to withdraw our winnings to spend it on some other things that we wanted, as you said.
I agree, reputable casinos won't do this after having a history of deposits on our account.

Without a doubt some casinos are using know your customer policies as an excuse to try to not pay their clients their rightful winnings, now there are some cases in which something like this is justified like when there is a suspicion that the person behind the account is somehow cheating, using multiple accounts or connecting through a VPN, but when this is not true then I think that it is unnecessary to ask for personal information because the gambler has demonstrated that they are not trying to abuse the casino.

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Quote from: nullama on July 20, 2022, 09:47:32 AM

Yes, absolutely.

The more options for deposits there is, the more likely a gambler will put money in there.

Because sometimes people have their money in different stacks in different accounts, etc, so if one casino allows deposits from different types of accounts then people will be more than happy to use that. Even credit cards, which I don't think is a great idea for the gambler, but well, we're all adults here.

Different options nowadays becomes standard as you can see even on newly launched casinos on where payment options and selection is really more than one or simply does have altcoin option which it would really be bringing that kind of convenience on someone who do tend to play which the more comfortable they are on making those transactions then it is really likely these people would ending up on staying on the place
but of course these things wouldnt be enough on sustaining or retaining people on the platform.There are other factors which is almost crucial like those promotions and bonuses and offerings which
people would mainly dive in or main to look at because payment options would be useless if things offered are shit.

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Quote from: michellee on July 19, 2022, 01:28:35 AM

Quote from: rodskee on July 18, 2022, 07:49:02 PM

Quote from: livingfree on July 18, 2022, 05:48:23 PM

That's why there are online casinos where you can deposit cryptocurrencies and that's making things easier. You won't be a subject for KYC at the beginning until you are required to do so when you're hitting and winning big.

a common way of gambling sites to scam players , its just not obvious but the truth is? this is scam because why imposing the KYC when hitting big wins considering that the players constantly depositing and withdrawing for long time but eventually requiring KYC because they are looking for a chance for them not to get their money.

Casinos do that to prevent gamblers who win big money from withdrawing those winnings. By all means, they will force KYC on those gamblers and we know that they have successfully blocked many accounts of such gamblers. But I believe a reputable casino will not do that and if a gambler wins a lot of money, maybe they will still allow it because there is nothing suspicious about that gambler. But for a scam casino, I don't think they will because they don't want to see any money coming out of their site.

The casino will try all methods they know to keep attracting more gamblers, especially those who do not have much experience depositing more money to their site.

That is what I'm trying to say in almost threads about KYC that I bumped here in this forum, casinos are truly taking advantage of KYC to avoid clients from withdrawing the funds after winning big. I have thought of reasons why they are frequently introducing KYC even if it's clear that we've deposited to their site from time to time, first is that they just want us to bring those winnings to their site again by playing games and second is that they just don't want to withdraw our winnings to spend it on some other things that we wanted, as you said.
I agree, reputable casinos won't do this after having a history of deposits on our account.

nullama

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Yes, absolutely.

The more options for deposits there is, the more likely a gambler will put money in there.

Because sometimes people have their money in different stacks in different accounts, etc, so if one casino allows deposits from different types of accounts then people will be more than happy to use that. Even credit cards, which I don't think is a great idea for the gambler, but well, we're all adults here.

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Quote from: agustina2 on July 18, 2022, 06:58:03 PM

Quote from: Mahanton on July 18, 2022, 06:48:44 PM

Gambling companies would really be doing their best on giving the best service as much as possible as long they could really hook up players or new ones to play on the site which not only talking about lots of payment options but also on the games that they are offering and on the bonuses and perks that they do give out.

That's a necessary thing to do that's why as much as possible, there should be lots of deposit methods available on that site so that users will have lots of preferences. Nowadays, convenience is a big thing and that should be given to all users as much as possible.

If I'm a gambler too, I don't like to play on a new site with only 1-2 options for a deposit.

More options more potential gamblers to visit and play with the sites, there are competitions around and gambling site knows that and they are trying to exceed and do an extra mile to attract more players, Perks and bonuses are really something that engage players and gambling sites are really aiming to be more competitive in terms of bonuses and rewards that they can offer.

With deposit options, it's true that more options are gaining the attentions of the players, they are willing to explore
and really trying to find the advantages that they can get from each gambling house that they visited.

Topic: How Gambling companies can get more users to deposit. - page 8. (Read 3808 times)