I feel I being cheated by Primedice Affiliate and Support is like bots no help. - page 3.

Coin_trader

copper member

Activity: 2800

Merit: 1179

Leading Crypto Sports Betting & Casino Platform

Quote from: aew on July 22, 2022, 04:38:15 AM

Quote from: Jemzx00 on July 22, 2022, 04:26:17 AM

Quote from: aew on July 22, 2022, 03:03:15 AM

I have one more update :
This incident made me want to dig more in looking at the statistics
And again I found something not good there referrals who wagered but got 0 commission. Those referrals from 2019 and 2017 and doesn't show last deposits.
~Snip~

I'm not sure if the reason why you are not seeing any amount on the commission tab on these referrals or affiliates is because they are not active and probably it has been reset. I've check on my account as well on PD and I also do not any amount on the commission on mine as well but I remember receiving commission on those account way back 2017 and 2018.

About first one, if you have any idea who the player is, I suggest you try and contact him and confirm if any bets has been made on his account.

Anyways, You can expect to receive an update from stunna on this post about this concern of yours.

About second one it might be update yes.
But first one is a 🤔 4 deposits I doubt the player use pd as a wallet or to hold his coins .
Sent Stunna a msg. Also asked primedice the tg ID of affiliate manager or some real person who might give some answer.
Still they didn't give me anything.
I didn't lie when I said support like bots

As you can see already I gave up on getting help from the online support so went to ask can atleast I get the tg of the affiliate manager ?
Then you guys see his answer. I don't know where they find those support agents.

It’s not a bot but rather that’s the only thing support can do since there power is limited and your issue is about affiliates which other department handle. Just do the advice of other user to contact Stunna or post your concern on PD thread since they have an active representative there that will help you to connect to right person.

Dealing with live support is really frustrating especially if they can’t do anything on your due to there limited authority in the game. Keep as posted if you already done the suggestion above.

Saint-loup

legendary

Activity: 2604

Merit: 2353

It's sad to see customer supports from big casinos not wanting to help their customers and forcing them to go to forums, social medias, reviewing sites, gambling authorities or journalists to seek assistance, this is not a professional and trustworthy behavior. If they are not able to handle the case themselves they should transmit it to the relevant people/team instead of saying things like "there is nothing more to discuss". Moreover it's surprising to reply that if the affiliate has actually not gambled anything yet.

PS : you can reduce the size of your pictures by using the attributes height= or width= from [img]. eg [img height=300]

Adbitco

hero member

Activity: 1428

Merit: 653

Leading Crypto Sports Betting & Casino Platform

Could I call it policy update?
But if there's any policy update there should be a general announcement concerning it, I m so shocked seeing that the affiliate bonus doesn't count but currently I would advice you not to make quick hast conclude about them maybe still try out other communication channels like telegram handle. Hence you can communicate with them through their thread and you could get a response from the team.

aew

jr. member

Activity: 141

Merit: 7

Quote from: Jemzx00 on July 22, 2022, 04:26:17 AM

Quote from: aew on July 22, 2022, 03:03:15 AM

I have one more update :
This incident made me want to dig more in looking at the statistics
And again I found something not good there referrals who wagered but got 0 commission. Those referrals from 2019 and 2017 and doesn't show last deposits.
~Snip~

I'm not sure if the reason why you are not seeing any amount on the commission tab on these referrals or affiliates is because they are not active and probably it has been reset. I've check on my account as well on PD and I also do not any amount on the commission on mine as well but I remember receiving commission on those account way back 2017 and 2018.

About first one, if you have any idea who the player is, I suggest you try and contact him and confirm if any bets has been made on his account.

Anyways, You can expect to receive an update from stunna on this post about this concern of yours.

About second one it might be update yes.
But first one is a 🤔 4 deposits I doubt the player use pd as a wallet or to hold his coins .
Sent Stunna a msg. Also asked primedice the tg ID of affiliate manager or some real person who might give some answer.
Still they didn't give me anything.
I didn't lie when I said support like bots

As you can see already I gave up on getting help from the online support so went to ask can atleast I get the tg of the affiliate manager ?
Then you guys see his answer. I don't know where they find those support agents.

Jemzx00

hero member

Activity: 1484

Merit: 547

Pugs are the best!

Quote from: aew on July 22, 2022, 03:03:15 AM

I have one more update :
This incident made me want to dig more in looking at the statistics
And again I found something not good there referrals who wagered but got 0 commission. Those referrals from 2019 and 2017 and doesn't show last deposits.
~Snip~

I'm not sure if the reason why you are not seeing any amount on the commission tab on these referrals or affiliates is because they are not active and probably it has been reset. I've check on my account as well on PD and I also do not any amount on the commission on mine as well but I remember receiving commission on those account way back 2017 and 2018.

About first one, if you have any idea who the player is, I suggest you try and contact him and confirm if any bets has been made on his account.

Anyways, You can expect to receive an update from stunna on this post about this concern of yours.

Ryker1

sr. member

Activity: 1932

Merit: 442

Eloncoin.org - Mars, here we come!

Well first ^{[sorry for interfering with your thread]} --it is a good thing you brought this up here so that other PD users will know that they can be affiliated by having deposits but I think there is a reason why affiliation is not given and perhaps they disabled the commission.
No one will perhaps answer your questions here and it is only Primedice or the affiliate department that can explain this I think we will wait until they will give a response. Have you posted this concern on their ANN threat? However, all of this will surely be on the term of service.
By the way, bear in mind our forum rule. [1]
^{[32. Posting multiple posts in a row (excluding bumps and reserved posts by the thread starter) is not allowed.]}
^{[1] https://bitcointalksearch.org/topic/unofficial-list-of-official-bitcointalkorg-rules-guidelines-faq-703657}

aew

jr. member

Activity: 141

Merit: 7

I have one more update :
This incident made me want to dig more in looking at the statistics
And again I found something not good there referrals who wagered but got 0 commission. Those referrals from 2019 and 2017 and doesn't show last deposits.

aew

jr. member

Activity: 141

Merit: 7

Quote from: yahoo62278 on July 22, 2022, 02:27:51 AM

Do you know whom the depositor was? I mean do you have any communication with them, or check their profile and write down their wagered amount and check again in a day or 2 and see if the numbers changed.

You may also try posting in their thread as well as sending a pm to Stunna.

https://bitcointalksearch.org/user/stunna-81292 Stunna profile link

https://bitcointalksearch.org/topic/primedicecom-since-2013-longest-running-crypto-casino-113-btc-jackpot-208986 PD thread link

Hi. I don't know the depositor name. Also I think he joined since February and last deposit 2 days ago. Maybe the the other deposits is since months ago. So the commission or wager amount must show up already.

Checked Stunna profile he rarely active recently but will do as you adviced thank you.

Quote from: efialtis on July 22, 2022, 02:30:51 AM

Quote from: aew on July 22, 2022, 02:17:11 AM

I opened the same post at scam accusations but it seems it's wrong section and couldn't delete it so locked it.
Well so I used to use Primedice since years ago
And referred some players to it.
Actually had over 400 players around the year 2017/18.
However recently I went through my referrals
And found a strange and odd situation. A player deposited 4 times
Last deposit was 2 days ago 20th July 2022.
But I got 0 commission. Yup like it shows 0 wager too
I mean logically how that can be possible?

Just some facts about primedice and stake
A player cannot withdraw without wagering for AML
A player cannot tip or use chat without a minimum wager
So where that 4 deposits went without the player play a single Satoshi ?

I asked the support.... As usual he say he cannot disclose for no disclosure policy.
Here the screenshot and I believe i being cheated on commission.

If someone have someone have a logical explanation I would love to hear.
I don't need to show support answer as it's useless. Like someone setting in a desk copy past ready answers he did t even take a minute to investigate if there some error or glitch Wich makes me post here.
~

Have you tried contacting their affiliate department? At the end of the day, this is an affiliate matter and not really a support onet, which is more for player issues. I have some issues way back in the past, too, with support not being able to help. I reached out to an affiliate manager and everything was sorted.

Hi thank you for the advice. . I have Stake affiliate manager if he is the same as primedice I might ask.

Thank you.

efialtis

legendary

Activity: 1750

Merit: 1363

www.gosubetting.com

Quote from: aew on July 22, 2022, 02:17:11 AM

I opened the same post at scam accusations but it seems it's wrong section and couldn't delete it so locked it.
Well so I used to use Primedice since years ago
And referred some players to it.
Actually had over 400 players around the year 2017/18.
However recently I went through my referrals
And found a strange and odd situation. A player deposited 4 times
Last deposit was 2 days ago 20th July 2022.
But I got 0 commission. Yup like it shows 0 wager too
I mean logically how that can be possible?

Just some facts about primedice and stake
A player cannot withdraw without wagering for AML
A player cannot tip or use chat without a minimum wager
So where that 4 deposits went without the player play a single Satoshi ?

I asked the support.... As usual he say he cannot disclose for no disclosure policy.
Here the screenshot and I believe i being cheated on commission.

If someone have someone have a logical explanation I would love to hear.
I don't need to show support answer as it's useless. Like someone setting in a desk copy past ready answers he did t even take a minute to investigate if there some error or glitch Wich makes me post here.
~

Have you tried contacting their affiliate department? At the end of the day, this is an affiliate matter and not really a support onet, which is more for player issues. I have some issues way back in the past, too, with support not being able to help. I reached out to an affiliate manager and everything was sorted.

yahoo62278

legendary

Activity: 3682

Merit: 4469

Do you know whom the depositor was? I mean do you have any communication with them, or check their profile and write down their wagered amount and check again in a day or 2 and see if the numbers changed.

You may also try posting in their thread as well as sending a pm to Stunna.

https://bitcointalksearch.org/user/stunna-81292 Stunna profile link

https://bitcointalksearch.org/topic/primedicecom-since-2013-longest-running-crypto-casino-113-btc-jackpot-208986 PD thread link

aew

jr. member

Activity: 141

Merit: 7

I opened the same post at scam accusations but it seems it's wrong section and couldn't delete it so locked it.
Well so I used to use Primedice since years ago
And referred some players to it.
Actually had over 400 players around the year 2017/18.
However recently I went through my referrals
And found a strange and odd situation. A player deposited 4 times
Last deposit was 2 days ago 20th July 2022.
But I got 0 commission. Yup like it shows 0 wager too
I mean logically how that can be possible?

Just some facts about primedice and stake
A player cannot withdraw without wagering for AML
A player cannot tip or use chat without a minimum wager
So where that 4 deposits went without the player play a single Satoshi ?

I asked the support.... As usual he say he cannot disclose for no disclosure policy.
Here the screenshot and I believe i being cheated on commission.

If someone have someone have a logical explanation I would love to hear.
I don't need to show support answer as it's useless. Like someone setting in a desk copy past ready answers he did t even take a minute to investigate if there some error or glitch Wich makes me post here.

Support unable to help for the privacy of the referral

Easy way to avoid answering.

Topic: I feel I being cheated by Primedice Affiliate and Support is like bots no help. - page 3. (Read 535 times)