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Topic: I feel I being cheated by Primedice Affiliate and Support is like bots no help. (Read 575 times)

hero member
Activity: 1554
Merit: 880
Notify wallet transaction @txnNotifierBot
I can feel the pain - when you lose the money because of the ignorance. That is worse.
I have had the same experience - lost a good amount - my heart is heavy and I am stressful because that was my bill payment money.
That is normal experience and emotions if that's what you actually did - spending money that should be for living, bills, daily needs, etc which is actually bravely insane lol.

Since you've experienced that way, i wonder if you still do it at least twice for a reason that you might recover the loss but in the end it just doubled.

To op, if you are already an affiliate for a long time, why doubt now, it's obvious that the system takes time before it can disperse money to affiliates but the thing is it the fund appears on the dashboard.
hero member
Activity: 1176
Merit: 785
Maybe your ref persian still didn’t use there deposit for betting that's why you are not get Commission yet. hope you will get your fair Commission when your invited friend will make bet with his deposit amount. primedice still a trust and big company. I didn’t think they can cheat with anyone for any small deposit
Or maybe Primedice affiliate commissions also takes more than 24hrs - 48hrs to reflect in ones dashboard which could be the reason it hasn't shown, because i know Primedice to be a reputable casino who wouldn't want to tarnish it's image because of few bucks. So how about i suggest you go check the affiliate terms and conditions again if there may have been an adjustment, because am pretty sure such adjustment should have been announced  
legendary
Activity: 1918
Merit: 1122
Leading Crypto Sports Betting & Casino Platform
Maybe your ref persian still didn’t use there deposit for betting that's why you are not get Commission yet. hope you will get your fair Commission when your invited friend will make bet with his deposit amount. primedice still a trust and big company. I didn’t think they can cheat with anyone for any small deposit
sr. member
Activity: 1330
Merit: 257
DGbet.fun - Crypto Sportsbook
Just for an update. I never heard anything yet from primedice
Stunna not active here. And ignored in their Ann thread
So ...

I think Primedice affiliate system takes a few days to get the update as we saw when u gave the update
if I only get 0.1% commission, I personally prefer to close my affiliate program if I only recruit 1-10 people and they are only depots below standard and left for months
legendary
Activity: 1946
Merit: 1026
In Search of Incredible
Last update
It seems the player played today as I see the  wager today
Just yesterday sent message to Eddie. Not sure he read it or not.
Either your referral hasn't played with the deposited amount in the previous days, or Primedice affiliate system takes a few days to get updated with the affiliate wager and commission data. You have received the standard affiliate commission which is stated in their website. Are you going to keep this thread open for further discussion? I think it will be better to lock this topic as everything seems okay now.
hero member
Activity: 2030
Merit: 578
No God or Kings, only BITCOIN.
Last update
It seems the player played today as I see the  wager today
Just yesterday sent message to Eddie. Not sure he read it or not.

It seems you've been heard but it appears you only get a 0.1% commission for the affiliate program? Is that right on the terms for the affiliate? I think it's not but just to be sure you need to read on how much cut you get from it.
sr. member
Activity: 1554
Merit: 413
Last update
It seems the player played today as I see the  wager today
Just yesterday sent message to Eddie. Not sure he read it or not.

So as it turns out this referral of yours just parked his TRX there for months or maybe they restored the amounts. Good for you whatever the case may be. I'm still waiting for their explanation of other users who wagered based on the records but generated zero commissions for you. Did you also ask Eddie about that?
aew
jr. member
Activity: 141
Merit: 7
Last update
It seems the player played today as I see the  wager today
Just yesterday sent message to Eddie. Not sure he read it or not.
aew
jr. member
Activity: 141
Merit: 7
Just for an update. I never heard anything yet from primedice
Stunna not active here. And ignored in their Ann thread
So ...
sr. member
Activity: 1274
Merit: 265
Don't expect a solution anytime soon. I've had my affiliate campaigns completely shut down and nobody at Stake is willing to help. Akhil (affiliate boss) is like a robot with no emotion. He simply doesn't care. Pockets commision and net loss revenue and Eddie lets him get away with it.

If you refer too many people and start earning a good amount of money, they'll look for any reason to shut you down, and once they do, there's no recovery.  Grin


Is like op have forgotten that the platform is paying a huge money to player and yo those that are referring players very often and because of that, they could easily bring one issue to make sure that you can no longer get that referral bonus from them. So if there gambling platform can be clever and there is nothing you can do. They can decide to stop the referral bonus plan so you won't get any bonuses based on referral from them.
I can feel the pain - when you lose the money because of the ignorance. That is worse.
I have had the same experience - lost a good amount - my heart is heavy and I am stressful because that was my bill payment money.
member
Activity: 128
Merit: 15
Don't expect a solution anytime soon. I've had my affiliate campaigns completely shut down and nobody at Stake is willing to help. Akhil (affiliate boss) is like a robot with no emotion. He simply doesn't care. Pockets commision and net loss revenue and Eddie lets him get away with it.

If you refer too many people and start earning a good amount of money, they'll look for any reason to shut you down, and once they do, there's no recovery.  Grin

aew
jr. member
Activity: 141
Merit: 7
If someone have someone have a logical explanation I would love to hear.
I don't need to show support answer as it's useless. Like someone setting in a desk copy past ready answers he did t even take a minute to investigate if there some error or glitch Wich makes me post here.
Although I'm not sure, but I think there was dust deposits on your referral TRX deposit address. I have received less than 0.01 TRX from random wallet several times in last few weeks. However, those weren't on my Primedice account. But I remember that I had received dust amount of TRX on my Primedice account after making deposits in last year. It has happened several times with me.



Maybe something similar has happened with your referral too. You shouldn't expect to see any wager from that user if those 4 deposits has happened for dust attack. There could be some other reasons also. Try to send a message to [email protected]

Spam dust deposit accure only if the address sent or received trx.
Check again. You only got dust when you sent or received trx. 
legendary
Activity: 1946
Merit: 1026
In Search of Incredible
If someone have someone have a logical explanation I would love to hear.
I don't need to show support answer as it's useless. Like someone setting in a desk copy past ready answers he did t even take a minute to investigate if there some error or glitch Wich makes me post here.
Although I'm not sure, but I think there was dust deposits on your referral TRX deposit address. I have received less than 0.01 TRX from random wallet several times in last few weeks. However, those weren't on my Primedice account. But I remember that I had received dust amount of TRX on my Primedice account after making deposits in last year. It has happened several times with me.



Maybe something similar has happened with your referral too. You shouldn't expect to see any wager from that user if those 4 deposits has happened for dust attack. There could be some other reasons also. Try to send a message to [email protected]
hero member
Activity: 3024
Merit: 614
Leading Crypto Sports Betting & Casino Platform
I opened the same post at scam accusations but it seems it's wrong section and couldn't delete it so locked it.
Well so I used to use Primedice since years ago
And referred some players to it.
Actually had over 400 players around the year 2017/18.
However recently I went through my referrals
And found a strange and odd situation. A player deposited 4 times
Last deposit was 2 days ago 20th July 2022.
But I got 0 commission.   Yup like it shows 0 wager too
I mean logically how that can be possible?

Just some facts about primedice and stake
A player cannot withdraw without wagering for AML
A player cannot tip or use chat without  a minimum wager
So where that 4 deposits went without the player play a single Satoshi ?

I asked the support.... As usual he say he cannot disclose for no disclosure policy.
Here the screenshot and I believe i being cheated on commission.

If someone have someone have a logical explanation I would love to hear.
I don't need to show support answer as it's useless. Like someone setting in a desk copy past ready answers he did t even take a minute to investigate if there some error or glitch Wich makes me post here.
~

Have you tried contacting their affiliate department? At the end of the day, this is an affiliate matter and not really a support onet, which is more for player issues. I have some issues way back in the past, too, with support not being able to help. I reached out to an affiliate manager and everything was sorted.
OP should try to do that support will answer sort of generic answer, casinos has their own affiliate department like you said they can give you valid answer because they have the statistics of their affiliates, affiliates is very important to every casino or any projects where their rectruit will deposit money or buy products or services, affiliates help sustain the operation of the casinos.
This is a big concern and Primedice should address this if they consider their affiliates as their partner, every successful projects are the affiliates who worked hard to get more players and customers.
hero member
Activity: 2954
Merit: 796
Let us hear wait further days until Stunna will give a response to this thread of yours and we hope he will give a better explanation about this I think this is because their affiliate was outdated which means does not fully functional.   
I don't have a lot of experience with referrals and affiliates in crypto gambling sites, but I did have some other issues which their support teams helped solve(Most of them) in a slow manner.

My point here is that patience and proof is required when dealing with these sites. It's better to continue trying to contact the support team on their site instead of Stunna who is rarely active here.

If the issue stays unresolved even after providing a ton of legit proof, op should start a scam accusation thread against them.

Assuming the screen shot is real, I think that was enough of proof that he felt cheated since he should have gotten some funds out of  the deposits of the users under his link. I'm not however aware of the terms, there may have some technical details that we missed.  As to why the supports behaves badly, is  just not acceptable. If he has limited access to the database, he send the inquiry to the higher support maybe to his experienced staff.

This is the proper way to solved it yet this support is very lazy to do his job. I wonder why stake is very silent about this despite the screenshot of support behaviour is very obvious that he is not doing the job well. This user helps them to bring players to there casino with a promise of having a commission fee but they are now neglecting the payment and ignored this user claim.

I saw issue with affiliate on Stake last year but no one really care about it so the issue is just forgotten but now same issue again arise and I hope we can get an answer from Stake.
hero member
Activity: 2548
Merit: 605
Maybe that user is just using primdice as a crypto wallet for a while and when the right time comes, he will use it for playing and maybe do some withdrawals but primedice should come up with a better reply. They should tell if there is a problem in regards to that, in case the user that you refer plays but the data's where not recorded and as a result, you didn't get any commission.

OP can either confirm to his affiliate if he did wagered his deposit or not. As we cannot disregard the possibility that his affiliate might have not really gambled at all.
Maybe? However, the only thing I can imagine is that the referral might have used Primedice to obfuscate their cryptocurrency (bitcoin? ), much like utilizing a bitcoin mixer. If so, that would be the dumbest thing I have ever heard of.
I don't think that was dumb but that was really possible and that is why stake and primedice updated their rules. Now users are required to wagger before they can withdraw their deposits. Same thing when using the tip function but this is unlikely since there is no data shown as said by the op. @Jemzx00 I think that was not possible because if we look on the support's reply on the screenshot. They say something about disclosure and I think the op can't also see the user names that he referred but even if he did, how can he contact them? There are no pm's on both sites.
legendary
Activity: 1554
Merit: 1139
Obviously, the referrer did signed under you as I was thinking as to what ways this could go and you don't get to earn a commission on referrer but, it is as you say from what I see.
Well, I don't consider the response you got a dumb one as, you can't be given detail on other users of a casino even as your referrer although, I think you ought to have been given your commission if its an active promotional offer.

From the provided screenshot as at above, you seem to focus your balance check on Litecoin (LTC) mean while, I could see wagering amounts in BTC, ETH, Dogecoin, XRP and am thinking if it's possible that you ought to have been given a commission in the denominations of the depositor if that be the currency used in making deposit as well. Perhaps you could try other currencies and see what comes up just to clarify doubt.
hero member
Activity: 2800
Merit: 595
https://www.betcoin.ag
Let us hear wait further days until Stunna will give a response to this thread of yours and we hope he will give a better explanation about this I think this is because their affiliate was outdated which means does not fully functional.   
I don't have a lot of experience with referrals and affiliates in crypto gambling sites, but I did have some other issues which their support teams helped solve(Most of them) in a slow manner.

My point here is that patience and proof is required when dealing with these sites. It's better to continue trying to contact the support team on their site instead of Stunna who is rarely active here.

If the issue stays unresolved even after providing a ton of legit proof, op should start a scam accusation thread against them.

Assuming the screen shot is real, I think that was enough of proof that he felt cheated since he should have gotten some funds out of  the deposits of the users under his link. I'm not however aware of the terms, there may have some technical details that we missed.  As to why the supports behaves badly, is  just not acceptable. If he has limited access to the database, he send the inquiry to the higher support maybe to his experienced staff.
hero member
Activity: 3178
Merit: 977
www.Crypto.Games: Multiple coins, multiple games
Let us hear wait further days until Stunna will give a response to this thread of yours and we hope he will give a better explanation about this I think this is because their affiliate was outdated which means does not fully functional.   
I don't have a lot of experience with referrals and affiliates in crypto gambling sites, but I did have some other issues which their support teams helped solve(Most of them) in a slow manner.

My point here is that patience and proof is required when dealing with these sites. It's better to continue trying to contact the support team on their site instead of Stunna who is rarely active here.

If the issue stays unresolved even after providing a ton of legit proof, op should start a scam accusation thread against them.
aew
jr. member
Activity: 141
Merit: 7
It seems I'm not the only person facing troubles with the affiliate system
https://bitcointalksearch.org/topic/thats-irrelevant-now-5372893
This guy had troubles with stake affiliate
As we know stake and primedice is the same .

And the person who said the referral might used pd as a wallet
stake and primedice cannot be used as a wallet as you withdraw without wagering is impossible for the AML policy. Try deposit something then Try withdraw it right away you will not be able to without a wager.
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