Icn is cheap right now hope they will add poloniex soon coz i can't use kraken
Why you can't using kraken? I think kraken is easy to use it and Nice exchanges
I dont have any problem there.
Kraken takes alot of time to get credited when using btc.
I also prefer polo than kraken.
And when people get locked out they dont let them back in. Causing them to lose money. I am still locked out of my main account despite NUMEROUS attempts to get back in via support. Useless exchange
What do you mean by "locked out"?
Perhaps he mean he made too much invalid login or some other person made too much invalid log in on his account in order to secure his account, his account is locked. But anyhow, kraken is kind of.. annoy to use due to the kyc thinggy, its good to know your customer but its annoying to set, config and upload those documents :/
I mean locked out as in I keep getting "invalid login" or something like that. And then because I kept trying I got blocked by their security. I dont ever remembering enabling 2FA but regardless, more than 4 days of writing in to support to have it removed isnt good enough with financial instruments. Im just lucky i could make a new account to profit from the ICN rise recently. But still, loss of 15% because i waites 3 days before making the new account. Its a shitty service when making a new account is quicker than support helping. I understand the reason people dont like kraken now. Fire that tosser
It sounds like you forgot your password or 2FA and got locked out of your account? So support is going to have to manually verify your identity through other means and then reset your PW/2FA.
Have they not even gotten back to you during this time or have they just not resolved the issue yet?
Because, to be fair, it would make sense to me that it takes longer to get support on something that requires manual security verification and accessing your account to reset your PW/2FA vs something that is almost completely automated (account registration without the extra levels of verification for fiat deposit/withdrawal is pretty much entirely automated and that must be what you did if you were verified in a single day, right?).
If they haven't even responded back to you, then I completely understand the frustration.