Instawallet claim process - page 44.

tvbcof

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Quote from: steelboy on April 06, 2013, 02:40:40 PM

Thanks for that info, can we please get a crime reference number so we can verify that this has been reported to the police. Many people have mentioned this but a yet no response has been given.

This info is not senstive and it will ease some peoples minds.

Indeed. This seems perfectly reasonable and appropriate...unlike calls for information about the attack vectors, internal losses, etc.

If such information is not forthcoming it seems rational and appropriate for private individuals to start the ball rolling and this would be a confusing and wasteful exercise if Instawallet or it's umbrella organization has already done so. My losses are minimal and I can walk away, but it sounds like other people are not so lucky.

steelboy

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Quote from: Boussac on April 06, 2013, 11:26:41 AM

Quote

What will you do for people that only have the URL, without the btc address associated with that url?

Per my original post, when the claim process starts (hopefully next week), your url will bring up a pre-populated form, including your IW bitcoin address and balance on record.
There will be a warning advising people to not use that bitcoin address anymore.

Thanks for that info, can we please get a crime reference number so we can verify that this has been reported to the police. Many people have mentioned this but a yet no response has been given.

This info is not senstive and it will ease some peoples minds.

Boussac

legendary

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e-ducat.fr

Quote

What will you do for people that only have the URL, without the btc address associated with that url?

Per my original post, when the claim process starts (hopefully next week), your url will bring up a pre-populated form, including your IW bitcoin address and balance on record.
There will be a warning advising people to not use that bitcoin address anymore.

steelboy

hero member

Activity: 756

Merit: 1000

Quote from: Boussac on April 05, 2013, 07:46:53 PM

Quote from: steelboy on April 05, 2013, 12:45:28 PM

Quote from: Boussac on April 05, 2013, 12:16:10 PM

Quote from: steelboy on April 05, 2013, 10:20:57 AM

Quote from: mrbitbank on April 05, 2013, 09:34:29 AM

What I would like to know is where is the proceeds of my withdrawal I made on the 29th Mar from Bitcoin-central. If this is an instawallet issue why am I affected?

I am also waiting on a response about this. I have emailed,phoned and Pm'd. No reply as yet. Angry

I replied to your PM.
Additionnally, I am opening a thread about bitcoin-central resuming services.

Hi

I'm afraid you didn't reply to my question at all.

I understand your claim process for wallets but I asked specifically about money that was sent out of a wallet before the hack.

I am afraid we have more questions than answers at this time: how do we know that your transaction happened "before" the hack ?
We know only for sure that the service suspension happened after the hack.
Until we are sure of that, we need to gather as much information as we can (in the 90 day period).
You will have the opportunity to cryptographically prove the ownership of your wallet but we are going to favor thoroughness and fairness over speed.

So you don't know when the database was acquired? What was it that made you find out?

One thing I do know is the funds in that wallet were there in full before the service suspension and in this case I will be expecting a refund on the full contents of that wallet. I do not think that is unreasonable.

Amitabh S

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When will you reveal how many BTC were stolen?

Phinnaeus Gage

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Bitcoin: An Idea Worth Spending

Quote

a police report was filed by Paymium with BEFTI ( Brigade d’Enquêtes sur les Fraudes aux Technologies de l’Information, a unit of the French "Police Judiciaire") and an investigation is in progress.

I desire to know the police report file number. And don't even think about using the excuse that that's privy information.

Phinnaeus Gage

legendary

Activity: 1918

Merit: 1570

Bitcoin: An Idea Worth Spending

Quote from: coinuser4000 on April 05, 2013, 09:33:23 PM

Quote from: Boussac on April 05, 2013, 07:46:53 PM

Quote from: steelboy on April 05, 2013, 12:45:28 PM

Quote from: Boussac on April 05, 2013, 12:16:10 PM

Quote from: steelboy on April 05, 2013, 10:20:57 AM

Quote from: mrbitbank on April 05, 2013, 09:34:29 AM

What I would like to know is where is the proceeds of my withdrawal I made on the 29th Mar from Bitcoin-central. If this is an instawallet issue why am I affected?

I am also waiting on a response about this. I have emailed,phoned and Pm'd. No reply as yet. Angry

I replied to your PM.
Additionnally, I am opening a thread about bitcoin-central resuming services.

Hi

I'm afraid you didn't reply to my question at all.

I understand your claim process for wallets but I asked specifically about money that was sent out of a wallet before the hack.

I am afraid we have more questions than answers at this time: how do we know that your transaction happened "before" the hack ?
We know only for sure that the service suspension happened after the hack.
Until we are sure of that, we need to gather as much information as we can (in the 90 day period).
You will have the opportunity to cryptographically prove the ownership of your wallet but we are going to favor thoroughness and fairness over speed.

What will you do for people that only have the URL, without the btc address associated with that url?

+1 (actually two addresses)

coinuser4000

member

Activity: 128

Merit: 10

Quote from: Boussac on April 05, 2013, 07:46:53 PM

Quote from: steelboy on April 05, 2013, 12:45:28 PM

Quote from: Boussac on April 05, 2013, 12:16:10 PM

Quote from: steelboy on April 05, 2013, 10:20:57 AM

Quote from: mrbitbank on April 05, 2013, 09:34:29 AM

What I would like to know is where is the proceeds of my withdrawal I made on the 29th Mar from Bitcoin-central. If this is an instawallet issue why am I affected?

I am also waiting on a response about this. I have emailed,phoned and Pm'd. No reply as yet. Angry

I replied to your PM.
Additionnally, I am opening a thread about bitcoin-central resuming services.

Hi

I'm afraid you didn't reply to my question at all.

I understand your claim process for wallets but I asked specifically about money that was sent out of a wallet before the hack.

I am afraid we have more questions than answers at this time: how do we know that your transaction happened "before" the hack ?
We know only for sure that the service suspension happened after the hack.
Until we are sure of that, we need to gather as much information as we can (in the 90 day period).
You will have the opportunity to cryptographically prove the ownership of your wallet but we are going to favor thoroughness and fairness over speed.

What will you do for people that only have the URL, without the btc address associated with that url?

twolifeinexile

full member

Activity: 154

Merit: 100

Quote from: Boussac on April 05, 2013, 07:46:53 PM

Quote from: steelboy on April 05, 2013, 12:45:28 PM

Quote from: Boussac on April 05, 2013, 12:16:10 PM

Quote from: steelboy on April 05, 2013, 10:20:57 AM

Quote from: mrbitbank on April 05, 2013, 09:34:29 AM

What I would like to know is where is the proceeds of my withdrawal I made on the 29th Mar from Bitcoin-central. If this is an instawallet issue why am I affected?

I am also waiting on a response about this. I have emailed,phoned and Pm'd. No reply as yet. Angry

I replied to your PM.
Additionnally, I am opening a thread about bitcoin-central resuming services.

Hi

I'm afraid you didn't reply to my question at all.

I understand your claim process for wallets but I asked specifically about money that was sent out of a wallet before the hack.

I am afraid we have more questions than answers at this time: how do we know that your transaction happened "before" the hack ?
We know only for sure that the service suspension happened after the hack.
Until we are sure of that, we need to gather as much information as we can (in the 90 day period).
You will have the opportunity to cryptographically prove the ownership of your wallet but we are going to favor thoroughness and fairness over speed.

Boussac, do you keep to history for each URL? If so, then client who has transferred coins to an address during time that is well before the hack, for example, two weeks before or even a month ago, then if he/she requested the refund to send back to that already used address, this is a strong proof and should put up on higher priority than claim sequence.
Agree?
( I know instawallet actually move the fund out of each URL linked address, so when client moving fund, the transfer-out address is not the URL-linked address but a hot wallet address, but installawallet should have internal database to link the two )

Boussac

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Activity: 1221

Merit: 1025

e-ducat.fr

Quote from: steelboy on April 05, 2013, 12:45:28 PM

Quote from: Boussac on April 05, 2013, 12:16:10 PM

Quote from: steelboy on April 05, 2013, 10:20:57 AM

Quote from: mrbitbank on April 05, 2013, 09:34:29 AM

What I would like to know is where is the proceeds of my withdrawal I made on the 29th Mar from Bitcoin-central. If this is an instawallet issue why am I affected?

I am also waiting on a response about this. I have emailed,phoned and Pm'd. No reply as yet. Angry

I replied to your PM.
Additionnally, I am opening a thread about bitcoin-central resuming services.

Hi

I'm afraid you didn't reply to my question at all.

I understand your claim process for wallets but I asked specifically about money that was sent out of a wallet before the hack.

I am afraid we have more questions than answers at this time: how do we know that your transaction happened "before" the hack ?
We know only for sure that the service suspension happened after the hack.
Until we are sure of that, we need to gather as much information as we can (in the 90 day period).
You will have the opportunity to cryptographically prove the ownership of your wallet but we are going to favor thoroughness and fairness over speed.

Boussac

legendary

Activity: 1221

Merit: 1025

e-ducat.fr

Quote from: Amitabh S on April 05, 2013, 02:41:44 PM

Who was stupid enough to have more than 50 BTC there?

It has nothing to with stupidity: some people are just ....rich, most of them are not stupid.
However Instawallet was certainly not designed to hold the equivalent of over 5000 USD on a single url..

mike938

newbie

Activity: 18

Merit: 0

Quote from: steelboy on April 05, 2013, 12:45:28 PM

Quote from: Boussac on April 05, 2013, 12:16:10 PM

Quote from: steelboy on April 05, 2013, 10:20:57 AM

Quote from: mrbitbank on April 05, 2013, 09:34:29 AM

What I would like to know is where is the proceeds of my withdrawal I made on the 29th Mar from Bitcoin-central. If this is an instawallet issue why am I affected?

I am also waiting on a response about this. I have emailed,phoned and Pm'd. No reply as yet. Angry

I replied to your PM.
Additionnally, I am opening a thread about bitcoin-central resuming services.

Hi

I'm afraid you didn't reply to my question at all.

I understand your claim process for wallets but I asked specifically about money that was sent out of a wallet before the hack. I believe I am not the only one to have asked about this.

This money was sent from my wallet to another wallet of mine. Another transfer that was sent after was received in the same destination wallet.

There can be no doubt about the ownership of this money and as it should have been processed before I would like this dealt with as a matter oif urgency. Sad

I was another wondering about this as well.
I still have the page open with "Your transaction has been saved and will be sent shortly" showing and I don't really feel like waiting 3 months for something that should've been sent out before this all occurred.

seot

member

Activity: 80

Merit: 10

Quote from: Amitabh S on April 05, 2013, 02:41:44 PM

Who was stupid enough to have more than 50 BTC there?
Who was stupid enough to have more than 1 BTC there?
Who was stupid enough to have more than 0.1 BTC there?
(show of hands)

I´ve got only a little change there

tvbcof

legendary

Activity: 4690

Merit: 1276

Quote from: Amitabh S on April 05, 2013, 02:41:44 PM

Who was stupid enough to have more than 50 BTC there?
Who was stupid enough to have more than 1 BTC there?
Who was stupid enough to have more than 0.1 BTC there?
(show of hands)

Around 20. I've had more than that on exchanges where I also do not control the secret keys. I'm sure nobody is stupid enough to leave value in control of an exchange, gambling site, etc, etc, for any length of time, right?

In fact, days before the hack I sent 20 to Mt. Gox having become sufficiently concerned about the value thanks to the price rise and wishing to split up my pocket change for this reason. 20 BTC was worth around $50.00 when I put them into Instawallet.

Amitabh S

legendary

Activity: 1001

Merit: 1005

Who was stupid enough to have more than 50 BTC there?
Who was stupid enough to have more than 1 BTC there?
Who was stupid enough to have more than 0.1 BTC there?
(show of hands)

Phinnaeus Gage

legendary

Activity: 1918

Merit: 1570

Bitcoin: An Idea Worth Spending

I might as well put this here too.

Quote from: Phinnaeus Gage on April 05, 2013, 01:55:54 PM

Quote from: ?? on ??

All the legal information about the company is here.
For a few euros you can also get the list of the shareholders.
The corporate headquarter is in Boulogne. It's in the suburbs of Paris, you can go there with the metro. The offices are probably at the same place but the datacenter (and davout) might be anywhere in or around Paris.

Thanks, bud. I feel better now knowing that IW has been found and the police are guarding it as exhibit A.

(As they say in the trade, this photo is unretouched.)

Sometimes, you just can't make this SHIT up.

steelboy

hero member

Activity: 756

Merit: 1000

Quote from: Boussac on April 05, 2013, 12:16:10 PM

Quote from: steelboy on April 05, 2013, 10:20:57 AM

Quote from: mrbitbank on April 05, 2013, 09:34:29 AM

What I would like to know is where is the proceeds of my withdrawal I made on the 29th Mar from Bitcoin-central. If this is an instawallet issue why am I affected?

I am also waiting on a response about this. I have emailed,phoned and Pm'd. No reply as yet. Angry

I replied to your PM.
Additionnally, I am opening a thread about bitcoin-central resuming services.

Hi

I'm afraid you didn't reply to my question at all.

I understand your claim process for wallets but I asked specifically about money that was sent out of a wallet before the hack. I believe I am not the only one to have asked about this.

This money was sent from my wallet to another wallet of mine. Another transfer that was sent after was received in the same destination wallet.

There can be no doubt about the ownership of this money and as it should have been processed before I would like this dealt with as a matter oif urgency. Sad

tvbcof

legendary

Activity: 4690

Merit: 1276

Quote from: ?? on ??

...

I hope that Paymium are not going to require Instawallet account holders to give up their anonymity, for our claims to be processed.

The Instawallet service was offered as a totally anonymous service, with no personal details required to use it. Thats how I used it. Its important that Paymium stick to that agreement and allows account holders to make a claim with just the URL and BTC address.

I hope that people who don't care about anonymity (for trifling amounts on Instawallet at least) have the option to add extra information which might be useful in retrieving value more quickly and safely, and in a way which reduces overhead.

Boussac

legendary

Activity: 1221

Merit: 1025

e-ducat.fr

Quote from: steelboy on April 05, 2013, 10:20:57 AM

Quote from: mrbitbank on April 05, 2013, 09:34:29 AM

What I would like to know is where is the proceeds of my withdrawal I made on the 29th Mar from Bitcoin-central. If this is an instawallet issue why am I affected?

I am also waiting on a response about this. I have emailed,phoned and Pm'd. No reply as yet. Angry

I replied to your PM.
Additionnally, I am opening a thread about bitcoin-central resuming services.

steelboy

hero member

Activity: 756

Merit: 1000

Quote from: mrbitbank on April 05, 2013, 09:34:29 AM

What I would like to know is where is the proceeds of my withdrawal I made on the 29th Mar from Bitcoin-central. If this is an instawallet issue why am I affected?

I am also waiting on a response about this. I have emailed,phoned and Pm'd. No reply as yet. Angry

Topic: Instawallet claim process - page 44. (Read 79243 times)