...
Ok, so i have some question.
I can see on the status page that transfers are not available but this does not tell me enough about what is happening.
Some basic information would be helpful: (Tansparency is good even if it means you have to admit mistakes or problems)
Have Intersango team made enquiries about a new banking account for Intersango?
Have they got any banks approval to do business with them?
If so
how far in this process are they?
How long is the process expected to take?
Are the allegations of drug dealing causing problems in establishing a new banking account?
In ToS there is provision to close account and be paid by cheque, is this still available?
I raised a ticket and asked:
Do you have any feel for when, if ever, UK transfers will become available again?
I am not asking for a precise statement - a vague indication would be enough... "in a couple of months", "this year sometime", "in a year or two", "not likely to happen" - whatever!
The response I got, from Patrick, was:
We have no ETA
Not stunningly informative!
In case you haven't noticed we have absolutely no control over the actions of the banks.
When I say we have no ETA that is because I truly and genuinely cannot give a real estimate.
If you would prefer that I lied to you then how about this.
Tuesday October 16th at 09:01:45.
Feel better? I'm guessing not.
I wasn't asking for or hoping for a real estimate, but even some vague feel would help. Simply to know that you are trying to get UK transfer working again would be nice, or to know that there is no hope of them ever becoming available again would be helpful. At the moment, UK users of Intersango have no idea at all whether we will ever again be able to trade our Bitcoins through Intersango or not.
Are any alternatives to banks possible? Could I simply send you cash through registered post? Postal orders? Checks through the post? Your terms page,
https://intersango.com/terms.php, mentions checks when discussing account closure. I know that any money transfer method used must be irreversible otherwise there is large potential for fraud... but a wad of banknotes in a registered envelope is hard to charge back!
Obviously, bank transfers are quicker, more convenient, involve less human time and effort... but if they are not to be, they are not to be and any and all alternatives must be suggested, even if only so they can be rejected in the attempt to find a better solution.
FWIW, I would like Intersango to start functioning again, and hopefully to become an exchange where I and others can trade our Bitcoins and Pounds without the nagging doubts that go with waiting a week for transferred funds to show up in the account, or waiting day after day for a requested withdrawal to be actioned.
